2/10 Hirveä
Leslie
Matkusti perheen kanssa
28.4.2026
Asked for cancellation as soon as I arrived. Room smelled of smoke
Extremely outdated furnishings, Creeky staircase, odd layout.
Like a much older timeshare?
No way my daughter and I would stay there, description was misleading for sure.
On the other hand the girl who checked me in / out was extremely professional (Desiree?)
Honestly she went above and beyond customer service getting me info to call the third party that it was booked thru to get my refund and cancel properly. She was extremely thorough and helpful with the cancellation. Even offered to move us to another room, although I declined.
I own a business in California and I’d hire a girl like her any day! Honestly she should pick a bigger resort because hospitality is obviously her niche and they are lucky to have her!
(I hope my review is shared with her)
Leslie
Yöpyi 2 yötä huhtikuussa 2026




































