Rannalla, valkoista hiekkaa

Arvostelut: Catalonia Playa Maroma – All Inclusive

4 out of 5
Catalonia Playa Maroma – All Inclusive
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 541 kautta 1008 arvostelua" "
Arvosana 8 - Hyvä. 267 kautta 1008 arvostelua" "
Arvosana 6 - OK. 105 kautta 1008 arvostelua" "
Arvosana 4 - Huono. 51 kautta 1008 arvostelua" "
Arvosana 2 - Hirveä. 44 kautta 1008 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Aram

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was very clean and overall quieter atmosphere. It was perfect for our family with 2 little toddlers (3&4 y/o). the walk down to the beach through the jungle was really nice. The food could've been better. that was our only negative comment we had regarding this resort, however there were lots of options to choose from which kept us full. on the last day there was lots of seaweed build up on the shore and in the water, which isn't the fault of the resort. staff are nice and friendly. We had a great time and so did the kids by the pool. We would recommend to family and friends. we were in bed by 8 so can't comment on the night life.
Yöpyi 7 yötä toukokuussa 2024

6/10 OK

Michael, Alpharetta

Hyvää: Henkilökunta ja palvelu
Yöpyi 7 yötä toukokuussa 2024

8/10 Hyvä

Blerta

Yöpyi 8 yötä huhtikuussa 2024

8/10 Hyvä

Thy

Matkusti pienten lasten kanssa
I liked the food and bar staff. One thing I don’t like is the room bathroom did not have vent and spray so it was very stinky and hot. Our room cleaning isn’t done everyday even though we put the sign out and when we were back in the room late afternoon room still isn’t clean. The room service food is limited and not good.
Yöpyi 4 yötä toukokuussa 2024

4/10 Huono

Nadia tatiana

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Es la segunda vez que estoy en México la primera fue en otro resort y fue 10/10, pero este lugar deja mucho que desear NO VOLVERIA ! No es un lugar que quieres llevar tus hijos, la comida es un 4/10 no sirven chicken nuggets/fries o comida que normalmente un niño coma, las Cucarachas estaban por los vegetales ! No fue buena mi experiencia NO ME GUSTO
Yöpyi 4 yötä toukokuussa 2024

6/10 OK

Marcela

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Food was mediocre and the property is inconvenient to get around.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Garet

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall great experience at Catalonia. I really could not come up with anything negative to say other than We did have AC issues in our room but the staff went above and beyond to get us into a new room. Food was great. Plenty of dining options. Make sure you book reservations when you Arrive to guarantee a spot. Pool is huge and there are plenty of chairs by the pool and beach. Entertainment team is great as well!! I would recommend this resort and will be back!!
Yöpyi 5 yötä toukokuussa 2024
Social Media Team vastasi 22.5.2024
Hi Garet,Thank you for sharing your wonderful experience at Catalonia! We're pleased to hear that despite the initial AC issues, our staff was able to resolve them and ensure your stay was enjoyable. It's great to know you enjoyed the dining options, pool, and entertainment team. We look forward to welcoming you back on your next visit!Best regards

10/10 Loistava

Timothy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Liked the dining options and the very friendly staff.
Yöpyi 5 yötä toukokuussa 2024
Social Media Team vastasi 20.5.2024
Hi Timothy!We are so glad to hear that you enjoyed the dining options and found our staff to be amicable. We strive to provide a varied dining experience and welcoming service for all our guests - we hope you'll return soon for more delicious meals and friendly service!Best regards.

10/10 Loistava

Meagan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing staff! Great services! Beautiful hotel property. Clean room. Incredible beachfront.
Yöpyi 7 yötä toukokuussa 2024
Social Media Team vastasi 22.5.2024
Dear Meagan,Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our amazing staff, great services, and beautiful hotel property. It's delightful to know that you enjoyed the clean rooms and the incredible beachfront. We look forward to welcoming you back soon for another memorable stay!Best regards

6/10 OK

Neil, Lethbridge

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
First thing first… beach is absolutely beautiful. Palm trees not palapa. Check was easy and efficient. Rooms. Clean, bright and well equipped. Shout out all the hard working housekeepers.(be sure to tip them) Service was extremely lacking. Felt like they were understaffed. Never booked restaurants but was easy accessible with hotel app. Buffet service was underwhelming, rarely got asked if I wanted water(when we did get it was not cold). Line ups at all times for meal to get in. Food was average typical all inclusive (they need to teach them how to crack eggs for buffet scramble has shells in every one I had for 4 days). Drink service at beach very hit and miss, easier to just get up and get your self. Best coffee is at the lobby bar not the coffee shop. All in all a peaceful, quiet, safe resort with beautiful surroundings and great walkable beach
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Ashley

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved staying at Catalonia!! The drinks were great, the food was great, the service was great!! Everyone was super friendly and went above and beyond to help us when we needed it! 10/10 would recommend to anyone thinking about staying at Catalonia, I will definitely be coming back and encouraging others to do so as well! My only two issues were: the rooms didn’t cool down as much as we would have liked them to (but it wasn’t a huge issue) and the restaurants were all reserved by the time we got checked in on a Tuesday, so we only had the chance to try the Japanese restaurant.
Yöpyi 4 yötä toukokuussa 2024
Social Media Team vastasi 22.5.2024
Hi Ashley,Thank you for sharing your wonderful experience at Catalonia! We're thrilled to hear that you enjoyed your stay with us and that you found the drinks, food, and service to be great. It's fantastic to know that our team went above and beyond to assist you whenever needed. Your recommendation means a lot to us, and we're delighted to hear that you'll be returning and encouraging others to do the same!We appreciate your feedback regarding the room temperature and restaurant reservations. We'll definitely take note of your comments to ensure we continue improving our services and amenities for our guests.We look forward to welcoming you back on your next visit! If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.Warm regards

10/10 Loistava

Liliana

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The nature environment. Relaxing beach, the entire staff is friendly and very informative. I would definitely go again.
Yöpyi 4 yötä toukokuussa 2024
Social Media Team vastasi 22.5.2024
Hi Liliana,Thank you for sharing your experience! We're delighted to hear that you enjoyed the natural environment, the relaxing beach, and the friendly and informative staff during your stay. It's wonderful to know that you had a positive experience and that you would visit us again.We look forward to welcoming you back for another memorable stay!Best regards

10/10 Loistava

Ides of March

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful beach, great room
Yöpyi 5 yötä toukokuussa 2024
Social Media Team vastasi 16.5.2024
Dear GuestIt sounds like you had a great time enjoying the beach and the room. There is something special about relaxing by the sea and having a comfortable place to retreat to.We hope to see you again soon.

10/10 Loistava

Ixchel

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing
Yöpyi 7 yötä toukokuussa 2024
Social Media Team vastasi 16.5.2024
Gracias por habernos visitado.Saludos

10/10 Loistava

Judah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a great time at Catalonia Playa Maroma. This was our first all inclusive, so can’t really compare to other resorts. The beach is very nice and I feel it is a great value for the money! Only complaint is we wish the pool was open later. Closed at 8 PM so no night swimming and we also would have liked some conditioner in the shower. Overall, had a great visit and would stay again! Special thanks to Roosevelt and Pierre who went above and beyond to make our stay special!
Yöpyi 6 yötä toukokuussa 2024
Social Media Team vastasi 16.5.2024
Hi JudahThank you for taking the time to give us your recommendation.It's great to hear that you had a wonderful time at the Catalonia Playa Maroma. First experiences at all-inclusive resorts can be very memorable, and it sounds like you enjoyed the beautiful beach and found the value to be excellent. I understand your comment about the pool hours and the desire for conditioner in the shower; those little details can make a difference in the overall experience. It is wonderful that Roosevelt and Pierre made your stay very special with their exceptional service.Regards.

10/10 Loistava

Wayne, Winnipeg

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not a huge resort but was just what we were looking for. Beautiful walkable beach. Very good food. Outstanding and very pleasant staff, whether front desk, buffet or maintenance, everyone says hello and smiles
Yöpyi 13 yötä huhtikuussa 2024
Social Media Team vastasi 16.5.2024
Hi Wayne,It sounds like you found the perfect spot for your vacation! A beautiful, walkable beach and great food are definitely essentials for a relaxing getaway. And it's wonderful to hear that the staff made such a positive impression on you with their friendly and welcoming attitude. Nothing beats a warm smile when you're away from home.We hope to see you soon again!

8/10 Hyvä

Christina

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Not the best food…
Yöpyi 5 yötä toukokuussa 2024
Social Media Team vastasi 22.5.2024
Hi Christina,Thank you for sharing your feedback. We're sorry to hear that you didn't find the food to your liking. We're always striving to enhance our guests' experience.Best regards

10/10 Loistava

Svetlana

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
So relaxing not big cutie properly. Everything close, very comfortable, good delicious. My favorite restaurants ❤️Mexican, Italian (Toscana), Japanese. Best is regular dinner area. I definitely come back. I met people who come 5th time, another 7th time. And if you come many times you get exclusive service. We enjoy so much
Yöpyi 10 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 16.5.2024
Dear Svetlana, Thank you for your wonderful review. It has been an honor to have you as our guest and be part of your vacation. Our main goal is to provide the best guest experience and we are glad to know that we were able to exceed your expectations. We look forward to your future visit in order to create another wonderful holiday for you. Catalonia Playa Maroma.

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2024

8/10 Hyvä

Tatsiana

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Food in Buffett is all the same everyday. There is almost no see food option. For the 9 days of stay we had shrimps once. Fruits and sweets are great out there.
Yöpyi 8 yötä huhtikuussa 2024
Social Media Team vastasi 22.5.2024
Hi Tatsiana,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the fruits and sweets. We apologize for the limited seafood options during your stay. We'll consider your comments to improve the variety and quality of our buffet offerings.Best regards

10/10 Loistava

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed our stay.
Yöpyi 5 yötä toukokuussa 2024
Catalonia Playa Maroma vastasi 16.5.2024
Dear Jessica, Our main goal is to provide the best guest experience and we are glad to know that we were able to exceed your expectations. We look forward to your future visit in order to create another wonderful holiday for you. Catalonia Playa Maroma.

10/10 Loistava

Andri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing experience,totally recommend
Yöpyi 7 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 16.5.2024
Dear Adri,Thank you very much for choosing us as your destination in the Caribbean to enjoy your vacation. It has been an honor to had you as our guest. Hope to see you soon, Catalonia Playa Maroma.

10/10 Loistava

Olena

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 10 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 16.5.2024
Dear Olena, We are very happy to know you enjoyed your experience with us. Hope to see you soon, Catalonia Playa Maroma.

10/10 Loistava

Tashia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very affordable Mexico all inclusive. Property is well kept; in excellent condition. Chairs in beach area are spaced under large palm trees, instead of lined up in pairs under umbrellas. This made it easy to move them into sun or shade as desired, and easily rearranged if you are traveling with a family or group. Property has a very natural feel, with paths through native jungle & lots of wildlife. Villas are spaced throughout property rather than lined up along the beach, giving each a very private feel. As is typical, buffet food quality was mid, but specialty restaurants and snack bars were great. The entertainment staff is hyped, leading everything from Aqua Zumba to foam parties to morning yoga on the beach to rounding up guests for beach volleyball to evening musical shows. None of them are going to Broadway, but their smiles and youthful enthusiasm stole our hearts. All staff incredibly friendly and welcoming. Feels quiet and remote, but excursions available to day trip to local attractions, Jetski rental, snorkel trips, etc. We definitely plan on returning!
Yöpyi 3 yötä toukokuussa 2024
Catalonia Playa Maroma vastasi 7.5.2024
Dear Tashia, Thank you for your wonderful review. It has been an honor to have you as our guest and be part of your vacation. Our main goal is to provide the best guest experience and we are glad to know that we were able to exceed your expectations. We look forward to your future visit in order to create another wonderful holiday for you. Cordially, Catalonia Playa Maroma.

10/10 Loistava

Derek

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a lovely stay at this resort. Food and drinks were great, beach was nice although there was seaweed. Loved all the food options, buffet, food trucks, dinner restaurants, smoothie bar, and crepes during the day! Only issue is the pool. Have to get there around 9am for a spot, and since there’s only one pool, it’s connected with activities and kids area so it’s not the place to relax/read a book as it’s pretty loud. The resort itself was always clean, staff always very friendly, would recommend this resort to anyone!
Yöpyi 7 yötä huhtikuussa 2024
Social Media Team vastasi 22.5.2024
Hi Derek,Thank you for sharing your experience with us! We're thrilled to hear that you had a lovely stay overall and enjoyed the food and drinks offered at the resort. We appreciate your feedback regarding the beach conditions and the pool area. We understand that the pool area's popularity can lead to crowding and noise, and we'll take this into consideration for future improvements. It's great to know that you found the resort clean and the staff friendly. We hope to welcome you back again soon!Best regards

10/10 Loistava

Layla

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at this resort provided the best customer service that I’ve ever received in Mexico. Fernando and Elena at the lobby bar. Henry at the Beach Bar. Constania with the Ground Management. Carolina at reception. Angel greeting in the lobby. Jose helped with the bags and getting us safely into the car. Some name I have forgotten but every single person was awesome. The food at the dinner restaurants was good. The buffet was your average buffet food but it was not bad. There is always something to eat. The grounds were beautifully kept. The pool was good - not very big but also not crowded. The beach was beautiful!! Lots a trees and plenty of lounge chairs!
Yöpyi 3 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 16.5.2024
Dear Layla, What kind words! Thank you very much. We love to know that our staff has managed to surprise you with their warm service and that you have remembered them. We look forward to welcome you again, Catalonia Playa Maroma.

10/10 Loistava

Amena

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The beach is amazing!
Yöpyi 5 yötä huhtikuussa 2024

10/10 Loistava

Igor

Yöpyi 11 yötä huhtikuussa 2024

10/10 Loistava

Natalie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was perfect,the beach is very beautiful . The stuff is really friendly and nice . I don't have a bad word to say for this resort ! If there is 6 stars I will give them . Thank you !
Yöpyi 4 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 16.5.2024
Dear Natalie, We are more than happy to have met your expectations. Thank you very much for the positive mentions about our staff.Hope to see you soon, Catalonia Playa Maroma.

10/10 Loistava

Sergue

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed everything! Beach is wonderful! Good food and service.Very unique place with wildlife in jungle.We will be back
Yöpyi 3 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 2.5.2024
Dear Sergue, Thank you for taking the time to tell us about your recent stay at our hotel. We are very happy to know that you enjoyed Catalonia Playa Maroma and that we met your needs and expectations in general. Hope to see you soon, Catalonia Playa Maroma.

8/10 Hyvä

Jillian Marie Tatro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was almost wonderful. Only problem we had was our AC, staff immediately came to fix it but it was the same after. We didn’t bother with it because we were rarely ever in there but it was fat at night
Yöpyi 6 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 30.4.2024
Hi Jillian, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the great Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Loistava

LONG

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A very good vacation experience, advantages: beautiful seaside, bar in the pool, coatis everywhere, enthusiastic staff, tropical rainforest-like scenery, delicious restaurants. Disadvantages: The toilet has no ventilation, no comb, and serious mosquito bites
Yöpyi 6 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hello Long, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

10/10 Loistava

Jose Carlos Crespo, Rockaway Beach

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Top top resort
Yöpyi 5 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hello Jose, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

8/10 Hyvä

Elise

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Catalonia Playa Maroma is located on the most beautiful beach! The wedding we attended was beautifully done! The service and staff were great! The facilities did have a lot of bug & some cockroaches, however, this is to be expected in an indoor-outdoor living concept. The property does also require reservations for all of the restaurants, except the buffet. Overall, our experience at Catalonia Playa Maroma was amazing & we really enjoyed the resort!
Yöpyi 5 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hi Elise, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Loistava

Maria Del Carmen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pasamos una excelente estancia. Todos los servicios fueron increíbles y la gente a cargo súper amable con nosotros
Yöpyi 3 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hola María Del Carmen, queremos agradecerte por tomarte el tiempo de escribir esta reseña. Estamos encantados de poder cumplir con tus expectativas, y esperamos darte la bienvenida pronto para disfrutar del gran Caribe Mexicano.

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024

10/10 Loistava

Alyssa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The brightly coloured 3 to 4-storey villas are so wonderful and a nestled in foliage, with the resort aiming to preserve as much of the natural environment and plants around the area as possible and the paths are beautifully lit, especially in the evenings. Staff at the resort are fantastic and work very hard to ensure everyone has a great time.
Yöpyi 13 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hi Alyssa, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

8/10 Hyvä

Heather

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Catalonia is an absolutely gorgeous property. The hotel rooms are well maintained and I haven’t ever seen such attention to cleanliness of all facilities. The staff are all wonderful. So kind, welcoming and accommodating. The beach offered plenty of shade and tons of lawn chairs. However the water was incredibly rough (not the hotels fault) so we couldn’t enjoy the water. My only complaint was the food. We loved the Grill but found the other restaurants and the buffet mediocre at best. We had a very difficult time finding food options we liked. We really aren’t picky people but the food was an issue. The property has tons of wildlife and seeing them was such an experience. There is a resident monkey named Raul who posed for pictures, the caotis, wild boars and iguanas as well as birds and butterflies. My kids loved making friends by the beautiful pool. If the food was better this resort would easily be 5 stars. We will absolutely consider coming back on our next trip to Mexico.
Yöpyi 7 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hi Heather, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the glorious Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma

10/10 Loistava

Jodi Michelle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the natural jungle feel of this resort. There are animals to see all over. The resort feels very peaceful and is fantastic for families. The food was great both at the buffet and at the restaurants. Lots of staples the kids like, but also theme nights to try something new. Spent a lot of time on the beach under the shade of palm trees. Will return!!!
Yöpyi 7 yötä huhtikuussa 2024
What a wonderful review vastasi 25.4.2024
Dear Jodi,We are very excited to receive these words and confirm that your stay has been everything you expected. At the Catalonia Royal Tulum, we strive every day to meet the expectations of all our guests and knowing that we have achieved this goal with you fills us with satisfaction. Hope to see you soon, Catalonia Playa Maroma

6/10 OK

Salvatore

Hyvää: Henkilökunta ja palvelu
Poor food
Yöpyi 7 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 30.4.2024
Thank you for your honest review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities.We understand that we failed to meet your expectations, and we hope that you will give us another chance to host you in the future, we would love to welcome you back and show you a better time.Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Loistava

Paula S, E Amherst

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful beach. Delicious food. Great service. Wait staff on the beach is always a huge plus and they did it really well here. We will be back
Yöpyi 5 yötä huhtikuussa 2024
Thank you very much vastasi 25.4.2024
Dear Paula,We are very excited to receive these words and confirm that your stay has been everything you expected. At the Catalonia Playa Maroma, we strive every day to meet the expectations of all our guests and knowing that we have achieved this goal with you fills us with satisfaction. Hope to see you soon, Catalonia Playa Maroma.

6/10 OK

Aksana

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 30.4.2024
Thank you for your honest review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Loistava

Lyubov

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Мне все понравилось 😻
Yöpyi 5 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Здравствуйте, Любовь, мы хотим поблагодарить вас за то, что вы нашли время написать этот отзыв. Мы рады, что смогли оправдать ваши ожидания, и с нетерпением ждем возможности встретить вас в ближайшее время, чтобы насладиться великолепными мексиканскими Карибами.

10/10 Loistava

Marisol

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was super friendly, loved the walk to and from anywhere, the italian and grill restaurants were the best! All around, I would come back!
Yöpyi 7 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hi Marisol, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

10/10 Loistava

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hi Patricia, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

8/10 Hyvä

Tamika

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was great for our family trip. The room was clean and adequate size. The food options were vast and all very tasty. The beach access was easy and beautiful. Staff were also quite friendly and helpful. Our kids loved the pool. There were shallow areas and deeper areas and it was quite large so you didnt feel on top of anyone. The property is huge so if you are in a building closer to the pool prepare for a long walk to and from breakfast in the dining hall. It's a scenic walk so we didnt mind. Also, this may be a pro or a con depending but we loved the various wildlife around the facility.. particularly the Coatis, just watch your meal or they may steal it! It's not really walking distance to anything so you would need a car or tour bus if you want to go exploring outside of the resort. Good value for money
Yöpyi 3 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hi Tamika, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

8/10 Hyvä

Michael A, Huntington

Yöpyi 5 yötä helmikuussa 2024

4/10 Huono

Joanna

Yöpyi 5 yötä huhtikuussa 2024

10/10 Loistava

Vanessa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing stay and great help!
Yöpyi 4 yötä huhtikuussa 2024
Social Media Team vastasi 15.4.2024
Dear Vanessa, I'm glad to hear you had an amazing stay! We hope see you soon!

10/10 Loistava

SHAWNA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The resort property was beautifully surrounded by palm trees and overlooking the beach. Dining areas including buffet, sit down restaurants, and bars were nicely decorated. Pool and beach facilities were great.
Yöpyi 5 yötä huhtikuussa 2024
Catalonia Playa Maroma vastasi 29.4.2024
Hi Shawna, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.