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Arvostelut: Panorama Hotel Prague

4 out of 5
Panorama Hotel Prague
Milevska 7, Prague

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 427 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 401 kautta 1001 arvostelua" "
Arvosana 6 - OK. 107 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 42 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 24 kautta 1001 arvostelua" "

9,0/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

kaisa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Äärettömän siistiä ja puhdasta. Nautittiin oleilusta.
Yöpyi 3 yötä joulukuussa 2023
Ivan Dvořák, General Manager vastasi 22.12.2023
Dear Kaisa,We are really pleased to see such a nice review from you. We appreciate your positive feedback and mostly that you enjoyed your stay in our hotel to the fullest. Once again thank you for your feedback and we really look forward welcoming you in Panorama Hotel Prague again!Sincerely, Ivan Dvořák, General Manager

8/10 Hyvä

Tommi Mikael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sijainti ok vaikka aika kaukana ydinkeskuksesta ja tarvittavat palvelut löytyi läheltä
Yöpyi 4 yötä huhtikuussa 2022
Ivan Dvořák, GM vastasi 7.5.2022
Dear Tommi Mikael, Thanks for letting us know about your experience with Panorama Hotel Prague. I am glad we were able to help you feel comfortable and that the location was fine for you. Hoping to see you soon! Kind regards Ivan Dvořák General Manager

10/10 Loistava

Tarkistettu asiakas

Yöpyi 3 yötä marraskuussa 2019
PA to GM vastasi 22.11.2019
Dear valuable guest, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you found your stay to your full satisfaction. Looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2019
PA to GM vastasi 26.4.2019
Dear valuable guest, thank you very much for choosing hotel Panorama Prague and we are happy to see that you found your stay to your full satisfaction. Looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

6/10 OK

Ted

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Has a swimming pool and a small gym, stupidly in sauna it is not allowed to throw water on the stove. Otherwise like a bigger three star hotel.
Yöpyi 4 yötä syyskuussa 2018
Panorama Hotel Prague vastasi 9.10.2018
Dear Ted, We appreciate you taking the time to provide us with your feedback about your stay. We are very sorry to hear that some things did not meet your expectations. We do hope you give us another chance as we will definitely improve our services. Kind regards, Panorama Hotel Prague

10/10 Loistava

Janne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super!
Yöpyi 5 yötä elokuussa 2018
Personal Assistant to GM vastasi 3.9.2018
Dear Janne, Thank you for your excellent rating and for choosing our hotel. I'm happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä hotelli lähellä metroasemaa ja loistavaa kauppakeskusta. Hotellissa kalliit hinnat. Hoidot Suomen hinnoissa ja uima-altaan ja kuntosalin käytöstä piti maksaa erikseen.
Yöpyi 3 yötä heinäkuussa 2018
Personal Assistant to General Manager vastasi 8.8.2018
Dear Valued Guest, Thank you for staying with us at Panorama Hotel Prague and for your feedback. We are sorry to hear that the prices were not to your satisfaction. Please note that the access to our Top Deck Wellness & Fitness Center is complimentary with any room type booked through our web-site. Otherwise, the spa area is complimentary to all the guests staying in Deluxe and Executive rooms and accessible for an additional fee 320 CZK per person/day for the guests staying in a Superior room. It can be purchased at the hotel reception or at the Top Deck Wellness and Fitness reception. Looking forward to welcoming you back soon. Kind regards,

8/10 Hyvä

Simo, Vantaa

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Hyvin perusparannettu sosialismin ajan hotelli
Hyvä kokemus, ehkä enemmän bisnes- kuin lomahotelli. Mainio kylpyläosasto.
Yöpyi 2 yötä kesäkuussa 2018
Personal Assistant to GM, PANORAMA HOTEL PRAGUE vastasi 12.7.2018
Dear Simo, Thank you for your kind words and feedback. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back to our property soon. Kind regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä kesäkuussa 2018
Personal Assistant to GM, PANORAMA HOTEL PRAGUE vastasi 4.7.2018
Dear Valued Guest, Thank you for staying with us at Panorama Hotel Prague and for your rating. We look forward to welcoming you back to our property in the near future. Kind regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2018
Personal Assistant to GM vastasi 22.5.2018
Dear Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. Kind regards,

8/10 Hyvä

Timo, Raisio

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Metroasema vieressä
Vaikka hotelli onkin keskustan ulkopuolelle, kulku käy kätevästimetrolla tai taksilla. Hotellin vieressä on myös iso kauppakeskus, joten shoppailuksi onnistuu hyvin!
Yöpyi 3 yötä maaliskuussa 2018
Radka Kopcova Personal Assistant to GM vastasi 18.4.2018
Dear Timo, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards,

10/10 Loistava

Janne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä elokuussa 2017
Dear Janne, Thank you for staying with us at the Panorama Hotel Prague and for your excellent rating! We work hard to make our guests happy and appreciate your feedback. We are pleased that you enjoyed your stay and we look forward to welcoming you back to our property soon. Kind regards, Radka Kopčová Personal Assistant to GM PANORAMA HOTEL PRAGUE

10/10 Loistava

Rami, Finland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Holiday in Prague was perfect. Weather was shiny and very warm.
Yöpyi 3 yötä heinäkuussa 2017
Personal Assistant to GM vastasi 7.8.2017
Dear Rami, Thank you for staying with us at Panorama Hotel Prague. I am happy to read that you enjoyed our strategic location close to the metro stop and Pankrac Central park and we look forward to welcoming you back to our hotel soon. Kind regards, Radka Kopcova Personal Assistant to GM PANORAMA HOTEL PRAGUE

8/10 Hyvä

Kaisa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Minna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Plussana metro ja kauppakeskus lähellä.
Ilman metroa sijainti ei olisi ollut hääppöinen. Kauppakeskus lähellä ja siellä runsaasti kauppoja.
Alexandr Kettner Quality Manager vastasi 13.2.2017
Dear Minna, Thank you for taking your time to rate our hotel. I'm happy, that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards, Alexandr Kettner Quality Manager

8/10 Hyvä

Pipsa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti hotelli, rakennustyömaan vieressä.
Mukava reissu. Rakennustyömaalta tuli vaan turhan paljon meteliä.

10/10 Loistava

Janne, Tampere

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Metro ja iso ostoskeskus aivan vieressä.
Huoneet normaalikokoisia, aamupala hyvä, hotelli on siisti ja kaikinpuolin kelvollinen pitempääkin oleiluun.

4/10 Huono

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu
not worth it
The service was rather poor. The check-in took forever, there is a noisy construction yard next door which woke the hotel up at 7 a.m. The condition of the hotel is ok although it is a little worn out. the location was ok:ish close to a shopping mall and the metro line c.
Mark Agnew vastasi 9.7.2016
Dear Valued Guest, Thank you very much for sharing your opinion with other travellers. I am sorry to hear that your stay didn’t meet your expectations. Like any city there is always building works taking place and Prague is no different, however we are working closely with the contractors and Town Hall to ensure that any disruption is kept to a minimum for our guests. I am happy to read that you enjoyed our convenient location right next to popular shopping mall and tube station. Thank you. Best regards, Mark Agnew General Manager

8/10 Hyvä

Taija

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Loma
Ensikäynti Prahassa oli positiivinen. Kaupunki on ihana. Hotelli oli hieman sivussa keskustasta, mutta kauppakeskus ja metroasema vieressä oli hyvä. Kulkemaan pääsi helposti joka paikkaan. Viereisen kauppakeskuksen alakerrasta sai ihania smoothieita. Taksin tilaaminen hotellin kautta tuli todella kalliiksi, joten sitä en suosittele kenellekään. Ja jo maksettu aamupala, mitä emme ehtineet lähtöpäivänä syömään korvattiin mukaan pakatulla, joka ei todellakaan vastannut hintaansa. Hotellilla syödyt aamupalat olivat hyvät ja monipuoliset. Aamupala toimi hienosti, kun henkilökuntaa tuli muun hotellin puolelta auttamaan pöytien siivouksessa. Ihailtavaa yhteistoimintaa!! Wifiä en käyttänyt, joten sitä en voinut arvioida.

10/10 Loistava

Jean François

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Leanne Jacqueline

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Our stay was very welcoming and easy to get into the centre of Prague. We did find the facilities dated and does need to be more modern. The bathroom had a broken tap and hairdryer and the pool was dated. It was good for the price and the beds were comfortable. Aircon at night wasn’t great but overal good location and cheap stay.
Yöpyi 3 yötä toukokuussa 2024
Ivan Dvořák, General Manager vastasi 13.5.2024
Dear Leanne Jacqueline,Thank you for your feedback, especially if not all the aspects of your stay were exactly what you wished for. We hope that you found your stay with us as a pleasant one in the end and we will be very happy to see you back in Panorama one day!King Regards, Ivan Dvořák, General Manager

8/10 Hyvä

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The facility was a safe place to stay. The only negative experience was having to pay for the pool and sauna.
Yöpyi 2 yötä toukokuussa 2024
Ivan Dvořák, General Manager vastasi 13.5.2024
Dear Joseph,knowing the opinion of our guests is crucial to us, so thank you very much for your feedback. Not all the rooms in our hotel have automatically included the free wellness&fitness access (it differentiates by the type and the price of the room you book), so we are sorry that you did not know that ahead. Besides that we hope you had a pleasant stay with us and once again thank you for your review and mostly for staying in Panorama Hotel Prague!Best Regards, Ivan Dvořák, General Manager

8/10 Hyvä

Helen

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Sehr freundliches Personal, Zimmer sauber, lediglich der Duschvorhang hat unten etwas geschimmelt. Zudem sind die Zimmer sehr hellhörig (man hört den Zimmernachbarn telefonieren, wenn man im Badezimmer ist oder wenn der Fön genutzt wird). Die Lage ist super, lediglich 5 Stationen ins Zentrum mit der U-Bahn. Alles in allem empfehle ich das Hotel weiter.
Yöpyi 2 yötä toukokuussa 2024
Ivan Dvořák, General Manager vastasi 13.5.2024
Dear Helen,Thank you for your feedback, even if not all the aspects of your stay were exactly what you wished for. We are very sorry for the inconvenience with the shower curtain, but besides that we hope you had a pleasant stay with us. We would be very happy to see you back in Panorama one day!Best Regards, Ivan Dvořák, General Manager

10/10 Loistava

Dmitrij

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Ivan Dvorak, General Manager vastasi 10.5.2024
Dear Dmitrij,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

Nicolai

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Ivan Dvorak, General Manager vastasi 1.5.2024
Dear Nicolai,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

8/10 Hyvä

alvaro valdivia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient to metro station. Only 10 min away from city center on metro. Nice hotel with all the facilities, next door to a shoping mall , lots if food choices. .
Yöpyi 4 yötä huhtikuussa 2024
Ivan Dvořák, General Manager vastasi 19.4.2024
Dear Alvaro,We really appreciate your positive feedback and we hope that you had a really pleasant stay with us. To see again would be a pleasure for us!Sincerely, Ivan Dvořák, General Manager

8/10 Hyvä

Johannes

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Bei Ankunft wurden wir als Gast des Tages ausgewählt und haben ein Zimmerupgrade erhalten, vielen Dank, war super. Hotel hat gute Lage , alles in der Nähe. Leider etwas in die Jahre gekommen, alte Ausstattung. Nachts war schrecklich, es kamen Geräusche von überall. Dafür war das Bett bequem. Alles in einem ein gutes Hotel bis auf Paar Sachen
Yöpyi 1 yön huhtikuussa 2024
Ivan Dvořák, General Manager vastasi 26.4.2024
Dear Johannes,We are pleased to hear a review from you, but we are even happier to know that being chosen as a Guest of the Day made your stay with us more special. We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague, except the little mentioned thing. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

10/10 Loistava

Nicole, La Romana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Ivan Dvorak, General Manager vastasi 2.4.2024
Dear Nicole,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

2/10 Hirveä

Roman

Huonoa: Siisteys
Yöpyi 5 yötä helmikuussa 2024
Ivan Dvorak, general Manager vastasi 2.4.2024
Dear Roman,I am very sorry to hear that we were not able to fulfill your expectations during your stay in Panorama Hotel Prague.I would like to deeply thank you for your thourough feedback. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

GABRIELLA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ottimo
Yöpyi 3 yötä helmikuussa 2024
Ivan Dvořák, General Manager vastasi 4.3.2024
Dear Gabriella,We are pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

10/10 Loistava

FATHI

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This hotel is excellant. Room, service are excellant. Reception is very friendly and very nice people. Hotel is very clean. Few stations to the center of Prague, and Pankrac station is very close to hotel. I recommand it for sure.
Yöpyi 2 yötä helmikuussa 2024
Ivan Dvořák, General Manager vastasi 4.3.2024
Dear Fathi,We are very pleased that you were fully satisfied with your stay in our hotel and we will do our best to always provide you with the perfect service! Once again thank you for staying with us and we hope to see you soon again!Sincerely, Ivan Dvořák, General Manager

10/10 Loistava

Patrik

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience!
Yöpyi 1 yön helmikuussa 2024
Ivan Dvořák, General Manager vastasi 5.3.2024
Dear PatrikWe are very pleased that you had such an enjoyable stay with us. We appreciate your positive feedback and mostly that you fully enjoyed your stay in Panorama Hotel Prague. To have a chance to welcome you in our hotel again would be a pleasure for us!Sincerely, Ivan Dvořák, General Manager

8/10 Hyvä

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Ivan Dvorak, General Manager vastasi 22.2.2024
Dear Daniel,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Retro class
I stay here regularly on my trips to Prague, where it suits me to be based in this district. I absolutely love the decor - it really screams 70s/80s high-class Czech. It's a testament to how well they maintain and clean this hotel that they seem to be still using a lot of the furnishings from decades ago (I mean the taps in the bathrooms must be decades old!) Food is good, staff are friendly and efficient. I definitely recommend.
Yöpyi 3 yötä helmikuussa 2024
Ivan Dvorak, General Manager vastasi 17.2.2024
Dear David,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

8/10 Hyvä

kristof

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Verry good hotel and clean,breakfast was ok ,the room was nice.....shoppingcenter close to the hotel
Yöpyi 4 yötä helmikuussa 2024
Ivan Dvorak, General Manager vastasi 17.2.2024
Dear Kristof,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

Volker

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Alles prima. Immer genügend Personal an der Rezeption, beim Frühstück, an den Zimmern. Freundlich, offen und hilfsbereit. Englisch wird überall verstanden. Einzig beim Frühstück wurde das nicht benutzte Geschirr am Tisch gelassen und für die nächsten Gäste einfach wieder ergänzt. Nicht so prickelnd, denn hygienisch ist das nicht gerade.
Yöpyi 1 yön helmikuussa 2024
Ivan Dvořák, General Manager vastasi 15.2.2024
Dear Volker,First of all thank you for choosing Panorama Hotel for your stay in Prague – that means a lot to us. Thank you for sharing your experience with us - we would like to frankly apologize for the inconvenience that had occurred during the breakfast, but let me assure you that the mentioned situation does not reflect our common service standards at all, since our staff is well trained, experienced and with passion for hospitality. Once again we are very sorry for the breakfast inconvenience during your last stay, but if there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless!Best Regards, Ivan Dvořák, General Manager

10/10 Loistava

beatriz

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very close to shopping and to the metro which takes you to city centre in a few minutes.
Yöpyi 3 yötä helmikuussa 2024
Ivan Dvořák, General Manager vastasi 14.2.2024
Dear Beatriz,We are very pleased that you were fully satisfied with your stay in our hotel and we will do our best to always provide you with a perfect service! Once again thank you for your nice review and we hope to see you soon again!Best Regards, Ivan Dvořák, General Manager

4/10 Huono

Ashish

Liikematkailija
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lift did not work had to climb 21 floors !!!!!! Food was awful as was service in the restaurant
Yöpyi 2 yötä tammikuussa 2024
Ivan Dvořák, General Manager vastasi 8.2.2024
Dear Ashish,Thank you for your review, but mostly for staying with us. We are very sorry for the issue with long waiting time for the elevators. Unfortunately we were practicing a technical-safety elevator’s check, so therefore the elevators had to be temporarily taken out of service for approx. 30 minutes. That of course could cause you an uneasy and uncomfortable situation and we are sincerely sorry for that. We also apologize if you did not enjoy the food and service in our hotel restaurant, but we would appreciate to hear more details from you if possible, so that we can tackle areas we have not delivered according to your expectations.Once again thank you for your review, since knowing the opinion of our guests help us to improve our services.Sincerely, Ivan Dvořák, General Manager

10/10 Loistava

James, York

Yöpyi 1 yön helmikuussa 2024
Ivan Dvorak, General Manager vastasi 2.4.2024
Dear James,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

JIYEON

Yöpyi 2 yötä tammikuussa 2024
Ivan Dvorak, General Manager vastasi 1.2.2024
Dear Jiyeon,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

Joyonna R.J

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful
Yöpyi 4 yötä tammikuussa 2024
Ivan Dvorak, General Manager vastasi 27.1.2024
Dear Joyonna R.J.,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

Ruby

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Place is quiet and nice. It is also close to the mall. The staff were really nice and great!
Yöpyi 3 yötä tammikuussa 2024
Ivan Dvořák, General Manager vastasi 16.1.2024
Dear Ruby,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague to the fullest! We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Ivan Dvorak, General Manager vastasi 18.1.2024
Dear David,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

6/10 OK

Agostino

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
buona struttura, distante dal centro ma ben collegata. Si trova in una zona popolare, con tutti i pregi e i difetti che essa comporta. Caratteristica particolare, la presenza di un centro commerciale ben fornito a pochi passi.
Yöpyi 3 yötä joulukuussa 2023
Ivan Dvorak, General Manager vastasi 9.1.2024
Dear Agostino,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

2/10 Hirveä

Angela, liverpool

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Booked a double/king-size bed for our wedding anniversary trip but on check in told they were all gone so only single beds available when I complained I wouldn’t have booked if I’d have known I was told it would be sorted… got to the room & 2 single beds had been pushed together it was so uncomfortable on our stay as beds kept separating throughout the nights, also room was facing a very large office block so could not open curtains as everyone could see in. There was some kind of chimney/ boiler outside window which rumbled 24 hours very noisy! Would not return to this hotel.
Yöpyi 3 yötä joulukuussa 2023
Ondrej Kotab vastasi 9.1.2024
Dear Mrs. Price,Let me thank you for choosing Panorama hotel Prague. I am sincerely sorry to hear we were not able to meet your expectations for such an important event for you. I truly regret we were out of king size bed rooms and this affect negatively your stay with us. We will do everything to prevent the situation from happening again.Sincerely yours,Ondrej KotabFront of House Manager

10/10 Loistava

Kyungsub

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2023
Ivan Dvorak, General Manager vastasi 9.1.2024
Dear Mr. Kyungsub,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

Erika

Yöpyi 1 yön tammikuussa 2024
Ivan Dvorak, General Manager vastasi 9.1.2024
Dear Erika,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 Loistava

nasser

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank
Yöpyi 3 yötä joulukuussa 2023
Ivan Dvorak, General Manager vastasi 9.1.2024
Dear Nasser,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

6/10 OK

nouhaila

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023
Ivan Dvorak, General Manager vastasi 9.1.2024
Dear Nouhaila,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

8/10 Hyvä

Haylee

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was clean, room was comfortable and the facilities were great. Only downside was restaurant seem disorganized, unsure where dining was open/closed and servers seemed to lack initiative to take tables
Ivan Dvořák, General Manager vastasi 14.2.2024
Dear Haylee,Thank you for your feedback, especially if not all the aspects of your stay were exactly what you wished for, we sincerely appreciate that you took your time to write us a review. We are really sorry for the inconvenience with the service at the hotel restaurantat - we had immediately informed our food and beverage manager about your experience and we will do our best to improve our services to the greatest satisfaction of all our guest!Sincerely, Ivan Dvořák, General Manager