Puerto Aventuras Hotellit

”Excellent location. Facility was clean and well maintained. The amenities in the room were a disappointment. 3 hangers 2 small towels the kitchen chair literally fell apart. The outside chairs on the patio were extremely uncomfortable the bedsheets did not fit. They were very quick to fix chair and tend to the AC. ”

”Pool was good. Our room had ocean view ”

”un lugar muy tranquilo”

”Bien ”

”we have stayed several places in Riviera Maya, and throughout Mexican top tourist spots… I was seriously disappointed with our stay here. In my opinion, it fell far short of the other resorts in dining, the notorious, Mexican hospitality, and they truly never went out of their way once to make our accommodations memorable. We were promised things when we checked in, that were not taken care of. I would not stay here again, with all of the competition in the area… This resort needs to step up...

”Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered.”

”The condo was very nice, large and spacious. Had everything we needed. Would definitely choose this property in the future. ”

”The staff was excellent and the whole experience was great. Plan on booking there again next year.”

”When booking this stay I did not know it was an apartment and asked for a refund because l was traveling solo and did not want to book an air bnb. The owner denied me of my refund stating it says it in the booking, but it did not state this info. Also they did not provide any face towels. I was told they lived next door. For sanitary reasons and since they live close I did not think getting a face towel would be an issue and was told they aren't a hotel (which I thought l had booked). They...

”So beautiful ”

”Very nice rooms and well located. Areas of improvement could be 1) better tv channels, no us channels, very little in English -add Fox News. 2) bathroom has no door, more privacy exiting shower, 3) ice machines and laundry 4) beds are shorter than us standard 5) adding microwave would be nice ”

”Great family oriented resort with over the top service. The food was excellent wish they had an evening buffet to feed our toddlers who didn’t appreciate nice sit down dinners after an active pool and beach day ”

”Probably the nicest hotel I've stayed at in this hemisphere.* We stayed in a penthouse suite in the Fairmont's Heritage Place area. The place was immaculate, quiet, spacious, with a great modern kitchen. An in suite bathroom for each of three rooms, and an extra powder room. There are beautiful pools *everywhere*, never crowded. The beach is maybe a 15 minute walk or 5 minute bike ride away. The bikes are well maintained, but single speed, so I had to adjust the seat height to get enough...