Riviera Maya Hotellit

”BE CAREFUL. This property will hand you a bill for anything and everything you didn’t agree to before allowing you to leave. Anything you did agree to will be doubled. Then you will be held hostage from your transportation to the airport until you pay whatever they are asking for. Of the last 10 resorts I’ve been to in Mexico the past 10 years this was by far the absolute worst. I wholeheartedly do not recommend. They are thieves. ”

”Beautifully decorated and top notch accommodations with everything needed!! Actually prettier than pictures dictate. So helpful to have the washer/dryer in unit. All employees were so helpful and quick to respond with any request or info needed!”

”Stunning ocean views. A beautiful property with an impeccable room. Some very nice people work there - from the sweet young lady at the reception, to the security guard and the lovely cleaning lady. Thank you all! The beach … was not great, full of seaweed, but this did not stop us from having a great time. We would go back in a heartbeat:-) ”

”Beautiful place”

”The entire experience was great. The room was spotless, the view was beautiful, and the outdoor space in the penthouse room, including the plunge pool, was amazing. The area was so peaceful, and having access to the paddle boards and the kayaks was such a plus. Lots of nice restaurants within walking distance as well”

”Erittäin kiva viihtyisä hotelli. Hyvä sijainti. Tarpeeksi tilavat huoneet, mukavat sängyt. Henkilökunta todella iloista ja avuliasta. Pieni ranta ja uima allas, mutta silti oikein mukavat. Hotellista sekä asiakkaista pidetään hyvää huolta.”

”Very clean and friendly staff, listing stated 3 single beds but there were only two with a pull out couch. No bedding for the pull out sofa. Otherwise, I very much recommend. Location is close to amenities yet secluded and private. ”

”The worst experience I have ever had at a hotel. From the over priced food to lack of communication. To having my room flooded simply because the drainage system wasn’t up to date. I then tried to call the front desk but there is no one to help you once it hits 10 pm. They add gratuity to every meal without your consent. Refused to move me rooms and refused to accommodate me while my room was litteraly flooded with water. The single worst experience I have ever had with a hotel and I will never...

”This condo resort is an an excellent location in Playa del Carmen - right on the beach, beautiful pool and within walking distance to many restaurants. Rooms are well appointed and any issues we had were very quickly addressed by the concierge. Highly recommend this lovely spot!”

”Clean, April was excellent, kitchen was good but if I was going to stay for months barbecue by the pool would be nice. Very good location.”

”Unit was clean and fully equiped. Pool area and grounds ate meticulously clean. Pools are not heated. Beach seawead was cleaned and removed every morning. Chairs and umbrellas provided and set up for you. Overall excellent accommodations for a family vacation.”

”We had a nice stay at Otonomous. Our apartment was spacious and comfortable, and we enjoyed good wifi, tv and AC, and easy access to the pool (we had a pool view room with private pool, so we were on the main floor). The staff were all very nice and accommodating, as well. I would note, however, that there were limited cooking supplies (we had to request cutlery and pans, there are no cutting boards, other kitchen tools, or dish towels, etc.). You're also only given one bath towel and one swim...

”QR code for check-in was difficult in the direct sun. Clean and beautifully furnished. Pool was great.”

”The rooms were clean and the staff was very curtious and willing to help loction is 5 minute walk from square.”