2 ulkouima-allasta, aurinkovarjoja, aurinkotuoleja

Arvostelut: Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

4.5 out of 5
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 580 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 245 kautta 1001 arvostelua" "
Arvosana 6 - OK. 105 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 55 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 1001 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Tuija

Hyvää: Siisteys ja henkilökunta ja palvelu
Samuel Castellanos vastasi 28.3.2018
Dear Tuija, Thank you for send your review we regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests. We truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels. We look forward to welcome you back to provide you the memorable stay that you deserve. Kind regards,

10/10 Loistava

Tonya

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a great vacation getaway. The property is a little outdated and the food is just ok. We ventured over to the Dreams resort and the Brazilian steakhouse was amazing! I will say the Dreams resort seemed nicer and had options I felt would have been more appreciated at the adults only Secrets location. The staff was amazing and attended to your every need!!! I will say staff at all the Secrets resorts I have visited have been amazing. Shout out to Thomas the golf cart driver he made the golf cart ride fun!!! Overall it’s a nice resort.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Ubaldo V Alvarez

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing resort, we loved the food, drinks and the staff wonderful .
Yöpyi 2 yötä toukokuussa 2024
Samuel Castellanos vastasi 21.5.2024
Dear guest,Thank you so much for sharing the review of your amazing experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you liked your experience with us thanks to our delicious food, drinks and wonderful staff. Thank you so much for sharing the review of your stay with us and we hope to please have the honor of receiving you again.Warm regards,

8/10 Hyvä

mario

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
La playa está muy limpia y de fácil acceso. El spa súper recomendable y el servicio de los anfitriones excelente.
Yöpyi 3 yötä toukokuussa 2024
Samuel Castellanos vastasi 16.5.2024
Estimado huésped,Muchas gracias por compartir los detalles de su estancia en nuestro resort todo incluido y sólo para adultos en el Caribe mexicano. Estamos muy felices de leer que disfrutó de su playa limpia, fácil acceso y buen spa. Gracias por sus comentarios y esperamos tener el honor de recibirle nuevamente.Saludos cordiales,

10/10 Loistava

Alexis Angelina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
amazing
Yöpyi 3 yötä toukokuussa 2024
Samuel Castellanos vastasi 15.5.2024
Dear guest,Thank you so much for sharing the review of your amazing vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are happy to read that you liked your stay with us and we hope to please have the honor of receiving again.Warm regards,

10/10 Loistava

Micaela

Matkusti kumppanin kanssa
Yöpyi 6 yötä toukokuussa 2024
Samuel Castellanos vastasi 13.5.2024
Dear guest,Thank you so much for sharing the review of your great stay at our all-inclusive and adults-only resort in the Mexican Caribbean. It is fantastic to know that you liked your stay with us and we hope to please have the honor of receiving you again.Warm regards,

8/10 Hyvä

Kevin

Beach was very nice with lots of chairs and umbrellas. The entire staff is very attentive to the guests and the property!
Yöpyi 4 yötä toukokuussa 2024
Samuel Castellanos vastasi 13.5.2024
Dear guest,Thank you so much for sharing the review of your great experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you liked our nice beach, and the friendly attention of our staff. Thank you so much for your review and we hope you please decide to come back, so we can provide you the excellent experience that you deserve.Warm regards,

8/10 Hyvä

Ivana Marie Martinez

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service
Yöpyi 3 yötä toukokuussa 2024
Samuel Castellanos vastasi 10.5.2024
Dear guest,Thank you so much for sharing the review of your great experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you liked our great service and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Brandace

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Samuel Castellanos vastasi 13.5.2024
Dear guest,Thank you so much from the bottom of our hearts for sharing the review of your great stay at our all-inclusive and adults-only resort in the Mexican Caribbean. We are more than happy to see that you enjoyed your stay with us and we hope to please have the honor of receiving you again.Warm regards,Samuel CastellanoseConcierge

10/10 Loistava

cheryl a

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the staff, especially the entertainment staff and poolside wait staff!
Yöpyi 8 yötä huhtikuussa 2024
Samuel Castellanos vastasi 9.5.2024
Dear guest,Thank you so much for sharing the review of your great attention at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you loved the friendly attention of our staff, especially our attentive Secrets Entertainment team. Thank you for your review and we hope to please have the honor of receiving you again.Warm regards,

8/10 Hyvä

Michael J.

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the location. Very disappinted in the preferred staff. Not helpful or accommodating at all. Food was not bad, just average.
Yöpyi 6 yötä huhtikuussa 2024
Samuel Castellanos vastasi 6.5.2024
Dear guest,Thank you so much for sharing the review of your great experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are deeply sorry for the inconvenience and please be sure that our main goal is always provide a fantastic experience to all our guests. We are happy to see that you loved our location and we hope you please decide to come back, so we can provide you the excellent vacation that you deserve.Warm regards,

10/10 Loistava

Garreth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Samuel Castellanos vastasi 6.5.2024
Dear guest,Thank you for sharing the review of your excellent vacation at our all-inclusive and adults-only resort in the Mexican Caribbean, we are happy to know that you liked your experience with us and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Seth

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Only thing I didn’t like was room Service food was not good. Everything else was great
Yöpyi 5 yötä huhtikuussa 2024
Samuel Castellanos vastasi 2.5.2024
Dear guest,Thank you for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. Thank you for your feedback and please be sure that our main goal is to provide a fantastic experience to all our guests. We hope to please have the honor of receiving you again.Warm regards,

8/10 Hyvä

Terrah, Lakewood

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Samuel Castellanos vastasi 2.5.2024
Dear guest,Thank you for sharing the review of your stay at our all-inclusive and adults-only resort in the Mexican Caribbean. It is great to see that you liked your experience with us and we please hope that you decide to return so we can provide you the excellent vacation that you deserve.Warm regards,

8/10 Hyvä

Luc

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Samuel Castellanos vastasi 2.5.2024
Dear guest,Thank you so much for sharing the review of our great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to know that you liked your stay with us and we hope to have the honor of receiving you again.Warm regards,

6/10 OK

William

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
STAFF WAS AMAZING EVERYTHING ELSE WAS OK WOKE UP ONE DAY TO A GUY ON MY BACK PORCH TRIMMING BUSHES VERY WEIRD
Yöpyi 6 yötä huhtikuussa 2024
Samuel Castellanos vastasi 2.5.2024
Dear guest,Thank you for sharing the review of your stay at our all-inclusive and adults-only resort in the Mexican Caribbean. We offer you our apologies for the inconvenience, the well being and safety of all our guests is very important for us. Our attentive gardeners team take care of the beautiful gardens that are located in front of the terrace of our Junior Suite Swim Outs. Once again, so sorry for the inconvenience and we hope you please give us another chance of receiving you again so we can provide you the excellent vacation that you deserve.Warm regards,

10/10 Loistava

Maria Gabriela, Chicago

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Samuel Castellanos vastasi 2.5.2024
Dear guest,Thank you so much for sharing the review of your fantastic experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to know that you liked your stay with us and we hope you please decide to come back so we can provide you the excellent vacation that you deserve.Warm regards,

8/10 Hyvä

Chris

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
This was our second time to this location - we love the attention to detail, the upkeep of the gardens and landscape. It's very well looked after. We noticed a few things need upgrading but understand that there are renovations planned for 2025. We're looking forward to seeing the changes!
Yöpyi 8 yötä huhtikuussa 2024
Samuel Castellanos vastasi 2.5.2024
Dear guest,Thank you for sharing the review of your second vacation at our all-inclusive and adults-only resort in the Mexican Caribbean, we are very happy to read that once again you liked your stay with us and we hope to please have the fortune of receiving you for the third time and more, this will always be your home in the Mexican Caribbean.Warm regards,

10/10 Loistava

Balbir

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Samuel Castellanos vastasi 30.4.2024
Dear guest,Thank you so much for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to know that you liked your stay with us and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Thomas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great resort. They are working on renovations to update rooms.
Yöpyi 3 yötä huhtikuussa 2024
Samuel Castellanos vastasi 29.4.2024
Thank you for your comments!

10/10 Loistava

Shayne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really enjoyed our stay here the level of care and skill at this resort was exquisite, Especially Felix, Antonio, Juan and Edher made our experience one for the books!
Yöpyi 9 yötä huhtikuussa 2024
Samuel Castellanos vastasi 29.4.2024
Thank you for your comments, we are very glad to know that you enjoyed your stay with us.

8/10 Hyvä

Ger

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love Secret properties ocean water view niece and clean, I don’t like secret customer service and food buffet service need to improve with more friendly and treat all travelers all the world ask respect . At the first day you arrive they treat you well, but in a few days go by they not treat you right, they treat you like no respect . We are here for vacation, we here relaxed, and enjoying food. Buffet restaurants food needs more verities , I stay in secret for weeks and the food have the same variety every day. I spend almost $5000 on this trip including air, resort,tips, and extra meals. I been to Cancun resorts 4 time the fourth . Would I like the recommendation my family and friends to go come to stay in this resort, maybe not but all depending what you are vacation for.thanks
Yöpyi 7 yötä huhtikuussa 2024
Samuel Castellanos vastasi 29.4.2024
Dear Guests, thank you for letting us know your comments. We really appreciate your feedback, it helps us a lot to improve our service.

6/10 OK

Dean, Mooretown

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Samuel Castellanos vastasi 29.4.2024
Thank you for your comments!

10/10 Loistava

Gary

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the layout of the property. Staff was very friendly.
Yöpyi 6 yötä huhtikuussa 2024
Samuel Castellanos vastasi 25.4.2024
Thank you so much for your comments!

10/10 Loistava

Cassandra

Yöpyi 5 yötä huhtikuussa 2024
Samuel Castellanos vastasi 15.5.2024
Dear guest,Thank you so much for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. It is fantastic to see that you had a fantastic time with us and we hope that you please decide to come back, so we can provide you again the fantastic experience that you deserve.Warm regards,

10/10 Loistava

Ryan

Yöpyi 3 yötä huhtikuussa 2024
Samuel Castellanos vastasi 13.5.2024
Dear guest,Thank you so much for sharing the review of your stay with us, we are very happy to see that you enjoyed your stay with us and we hope to please have the honor of receiving you again for another great stay.Warm regards,

8/10 Hyvä

John

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great food. Poolside bartender DENIS was the best. Remembered everything we ordered. Only thing that could be better is the variety of entertainment. No entertainment catered to Americans. Other than that very good resort to relax.
Yöpyi 4 yötä huhtikuussa 2024
Samuel Castellanos vastasi 23.4.2024
Thank you so much for your comments we really appreciate them, come back soon.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Samuel Castellanos vastasi 23.4.2024
Thank you for your comments!

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very relaxing and comfortable.
Yöpyi 5 yötä huhtikuussa 2024
Samuel Castellanos vastasi 22.4.2024
Dear guest,Thank you so much for sharing the review of your relaxing and comfortable vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you enjoyed your stay with us and we hope to have the honor of receiving you again.Warm regards,

10/10 Loistava

Richard

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My first all inclusive resort and it was fantastic. Definitely recommend to anyone. It’s two resorts in one. A huge variety of restaurants and entertainment for everyone.
Yöpyi 5 yötä helmikuussa 2024
Samuel Castellanos vastasi 11.4.2024
Dear guest,Thank you so much for sharing the review of your excellent vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you liked our variety of restaurants, and fun entertainment activities. Thank you so much for recommending us and we hope to please have the honor of receiving you again.Warm regards,

8/10 Hyvä

Ricardo

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel está excelente. Pero si quieren salir a la zona hotelera, está muy lejos. Es un hotel para quedarse todo el tiempo
Yöpyi 4 yötä maaliskuussa 2024
Samuel Castellanos vastasi 10.4.2024
Estimado huésped,Muchas gracias por compartir la reseña de su estancia en nuestro resort todo incluido y sólo para adultos en el Caribe mexicano. Estamos muy felices de saber que disfrutó de nuestro resort situado dentro de un complejo privado al norte de Cancún. Gracias por su reseña y esperamos tener el honor de recibirle nuevamente.Saludos cordiales,

10/10 Loistava

Jillian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 6 yötä huhtikuussa 2024
Samuel Castellanos vastasi 8.4.2024
Dear guest,Thank you for sharing the review of your excellent vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are happy to know that you liked your stay with us and we hope that you please return with us.Warm regards,

10/10 Loistava

Kamyar

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quality service from lovely people
Yöpyi 5 yötä maaliskuussa 2024
Samuel Castellanos vastasi 5.4.2024
Dear guest,Thank you so much for sharing the review of your high quality vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you liked your stay with us and we really hope you please decide to come back, so you can enjoy another great vacation.Warm regards,

10/10 Loistava

stasha

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Samuel Castellanos vastasi 25.4.2024
Thank you so much for your comments!

10/10 Loistava

Carl

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2024
Samuel Castellanos vastasi 7.4.2024
Dear guest,Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean, we are very happy to know that you liked your stay with us and we hope you please decide to come back so we can provide again a great vacation.Warm regards,

8/10 Hyvä

Daina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Samuel Castellanos vastasi 5.4.2024
Dear guest,Thank you for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to know that you liked your stay with us and we hope to have the honor of receiving you again.Warm regards,

10/10 Loistava

Angela Kay

Matkusti ryhmän kanssa
Great place! Loved that it had no kids!
Yöpyi 5 yötä maaliskuussa 2024
Samuel Castellanos vastasi 4.4.2024
Dear guest,Thank you so much for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean, we are very happy to read that you loved your stay with us and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Mykyta

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service and amazing vibes. Stuff was very helpful and welcoming. Pool area was always fun to be in. Beach was gorgeous, white sand. All the restaurants were very tasty!!! Highly recommend to visit!
Yöpyi 8 yötä maaliskuussa 2024
Samuel Castellanos vastasi 2.4.2024
Dear guest,Thank you for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean, we are very happy to read that you liked our very attentive staff, pool area, gorgeous beach, and all restaurants. Thank you so much for highly recommending us and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Salathiel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Samuel Castellanos vastasi 3.4.2024
Dear guest,Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are more than happy to see that you enjoyed your experience with us, and we really hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place, very happy with the service, the people, the restaurants etc. Only thing we thought was really bad was the charges if you need something like for example, a razor blade or sun screen. It's disgusting what they charge. I understand making money but the amount they charge for these is horrible and should NOT be allowed.
Yöpyi 5 yötä maaliskuussa 2024
Samuel Castellanos vastasi 2.4.2024
Dear guest,Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean, we happy to read that you liked our happy service, nice restaurants, and staff. Please, receive our apologies for the inconvenience and we will work inn the opportunity areas that you mentioned. Thank you for your review and we hope you please decide to come back, so we can provide you the excellent vacation that you deserve.Warm regards,

10/10 Loistava

Sidharth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing property and mind blowing hospitality. Food situation can get better for a 5-star property.
Yöpyi 4 yötä maaliskuussa 2024
Samuel Castellanos vastasi 1.4.2024
Dear guest,Thank you so much for sharing the review of your experience at our all-inclusive resort in the Mexican Caribbean. We are very happy to read that you liked our amazing facilities, and mind blowing hospitality. Thank you so much for your recommendations and we are working in improve our service. Thank you for your review and we hope to please have the honor of receiving you again.Warm regards,

6/10 OK

Blia

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
The staff in the resturant were not very accomonding to our group becauase we had 8 people. So every time we went to eat, it was a struggle to set up for table of 8.
Yöpyi 3 yötä maaliskuussa 2024
Samuel Castellanos vastasi 1.4.2024
Dear guest,Thank you for sharing the review of your experience at our all-inclusive resort in the Mexican Caribbean. We are sorry to know that you did not enjoy your stay with us, it is very important to mention that all our restaurants are first come, first served, without reservations. Also, for large groups, we always recommend to avoid rush hours in our restaurants and go from 06:00 p.m. to 07:00 p.m. or from 09:30 to ahead. We really that you please decide to come back, so we can provide you the excellent vacation that you deserve.Warm regards,

8/10 Hyvä

Carlos

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
El hotel tiene excelente playa y vistas. En general es muy buen hotel, pero como en todo hay areas de oportunidad, algunos restaurantes no tienes tan buena comida y hay algunas areas del hotel que ya necesitan remodelar o restaurar.
Yöpyi 2 yötä maaliskuussa 2024
Samuel Castellanos vastasi 1.4.2024
Estimado huésped,Muchísimas gracias por compartir los detalles de sus excelentes vacaciones en nuestro resort todo incluido e ideal para familias en el Caribe mexicano. Nos alegra mucho saber que disfrutó de nuestra excelente playa y preciosas vistas. También agradecemos mucho sus observaciones y sepa que siempre estamos buscando la manera de mejorar nuestro servicio. Gracias por sus palabras y esperamos tener el honor de recibirle nuevamente.Saludos cordiales,

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä maaliskuussa 2024
Samuel Castellanos vastasi 1.4.2024
Dear guest,Thank you for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean.We are happy to know that you liked your stay with us and we hope you please return, so we can provide you the excellent vacation that you deserve.Warm regards,

10/10 Loistava

hiroshi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing in every level. You never need to leave this property. Lots of events all day and night. Great food and other options. Local souvenir shopping can be done as they display at pool side a few times a week. And all staffs were amazing!!
Yöpyi 5 yötä maaliskuussa 2024
Samuel Castellanos vastasi 29.3.2024
Dear guests,Thank you so much for sharing the review of your amazing vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you liked our different entertainment activities, great food options, and amazing staff. Thank you so much for sharing the review of your stay with us and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Sloan

Yöpyi 8 yötä maaliskuussa 2024
Samuel Castellanos vastasi 17.4.2024
Dear guest,Thank you so much for sharing the review of your stay with us, we are very happy to know that you liked your stay with us and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Suzanne ELIZABETH

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Samuel Castellanos vastasi 28.3.2024
Dear guest,Thank you so much for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean, we are very happy to know that you liked your stay with us and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Katherine J

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The grounds were beautiful, the food was amazing, service was fantastic all over the resort, good entertainment, the spa was wonderful and an all around good place. I would go there again.
Yöpyi 6 yötä maaliskuussa 2024
Samuel Castellanos vastasi 28.3.2024
Dear guests,Thank you so much for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean, we are very happy to read that you enjoyed our beautiful grounds, amazing food, fantastic service, good entertainment, and wonderful spa. Thank you for your review and we hope that you will be again, this is your home in the Mexican Caribbean.Warm regards,

8/10 Hyvä

Christina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the resort and everyone was very friendly. Did not like that the men had to wear pants for dinner. Upon arrival, we had to sit down with staff and got a long sales pitch which I also didn't appreciate.
Yöpyi 4 yötä maaliskuussa 2024
Samuel Castellanos vastasi 26.3.2024
Dear guest,Thank you so much for sharing the review of your great experience at our all-inclusive resort in the Mexican Caribbean. We are happy to read that you loved the friendly attention of our staff, and service. All our restaurants follow specific dress code to enjoy a proper atmosphere. Thank you for your review and we hope to please have the honor of receiving you again.Warm regards,

10/10 Loistava

Rachel

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 5 yötä maaliskuussa 2024
Samuel Castellanos vastasi 27.3.2024
Dear guest,Thank you for sharing the review of your fantastic vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are happy to know that you liked your experience with us and we hope that you please decide to return for another great vacation.Warm regards,