Dear Jyri,Thank you for your feedback. We’re pleased to hear that you had a positive experience overall. However, we regret that you found the breakfast selection limited.We are always looking for ways to improve our services and will consider your feedback to enhance our breakfast offerings.We hope to welcome you back in the future and provide you with an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear Iso,Thank you for your kind words! We're delighted to hear that you found our hotel beautiful and our staff friendly. It's our goal to provide a welcoming and pleasant experience for all our guests, and we're thrilled to know that we succeeded during your stay. We hope to have the pleasure of welcoming you back for another memorable experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear Teemu,Thank you for choosing Rixwell Old Riga Palace Hotel and taking the time to share your detailed feedback. We appreciate your positive comments regarding the value for money, cleanliness, varied breakfast, and the convenient location. It's wonderful to hear that you found the air heat pump to be a valuable addition for temperature control.We apologize for the oversight with the dusty toilet fan and the creaky floor. Your comments are important to us, and we will address these issues to ensure a more comfortable stay for our guests.We are delighted to know that you would consider staying with us again, and we look forward to the opportunity to welcome you back in the future. If you have any further suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for your valuable feedback, and we hope to have the pleasure of hosting you again.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear GuestThank you for taking the time to share your thoughts. We're glad to hear that you appreciated our hotel's good location, cleanliness, and friendly staff.Your feedback about the need for renovation is valuable, and we will certainly consider it as we continue to improve our facilities.We hope to welcome you back in the future for an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear Pertti Antero, Thank you for providing the rating. If you have specific feedback or comments related to the 4 out of 5 rating, please share them, and I can help you draft a response or address any concerns.Best Regards, Karina MihalkinaFront office managerRixwell Old Riga Palace Hotel

Dear Guest,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 10, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear Marina,Thank you for your excellent rating! We are delighted to hear that you had a perfect experience during your stay. Your satisfaction is our top priority, and we are pleased to know that we met your expectations.If you have any specific feedback or comments about your stay that you would like to share, please feel free to let us know. We always appreciate hearing from our guests.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear Oscar, Thank you for taking the time to leave a rating. We appreciate your feedback and are delighted to see that you had a positive experience during your recent stay. If there are any specific aspects you would like to highlight or any suggestions for improvement, please feel free to share. We look forward to the opportunity to host you again in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel

Dear JanneThank you for taking the time to share your feedback. We're pleased to hear that you had a good stay. If there are any specific aspects you particularly enjoyed or if you have any suggestions for improvement, please feel free to let us know.We appreciate your patronage and hope to welcome you back for another positive experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear Laura,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel

Dear Jouni,Thank you for taking the time to share your thoughts on your recent stay with us. We're glad you appreciated our nice building and the simple, understated interior. However, we're sorry to hear that the beds did not meet your expectations. Your comfort is important to us, and we will certainly look into ways to improve this aspect of our accommodations.On a positive note, we're pleased that you enjoyed the good and suitable breakfast. If there are specific details about the beds or any other areas where we can enhance your experience, please feel free to share, as your feedback is invaluable.We appreciate your visit and hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace

Dear Sami Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Janne, That's wonderful to hear! We're delighted to know that the guest was satisfied with our hotel and services. Guest satisfaction is our top priority, and it's always rewarding to receive positive feedback. If there are any specific aspects of the hotel or service that stood out to the guest, or if there's anything we can do to make their next stay even more enjoyable, please feel free to share.We look forward to the opportunity to welcome them back in the future.

Dear Katja, Thank you for your kind and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you were satisfied with your overall experience and the level of service we provided during your visit.At Rixwell Old Riga Palace Hotel, we take great pride in ensuring our guests' comfort and satisfaction, and it is always gratifying to receive such positive comments. We have shared your compliments with our entire team, and your feedback serves as a source of motivation for us to continue delivering exceptional service.

Dear Anne Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Taru Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Samuli,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel!We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

Rakas Minna,Kiitos, että valitsit Rixwell Old Riga Palace -hotellin ja että annoit meille palautetta viimeaikaisesta oleskelustasi.Olemme erittäin iloisia, että vierailusi oli kaiken kaikkiaan.Meille on erittäin tärkeää tietää vieraiden mielipiteet, mikä voi auttaa parantamaan palveluitamme.Toivotamme sinut jälleen kerran tervetulleeksi hotelliimme!Parhain terveisin,Front Office ManagerJānis Prikuls

Dear Rojin,Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed stay at our hotel!It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Margareta!Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed breakfast and our hotel was overall enjoyable!It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Hanna!It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel! 3We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

Dear Markus,We are truly sorry to hear about the issues you encountered during your stay at our hotel. Your feedback is greatly appreciated, as it helps us identify areas where we need to improve our services.Firstly, I apologize for any inconvenience you experienced with the receptionists. We value our guests' needs and will ensure that our staff receives the necessary training and support to handle all aspects of hotel business professionally.The issues with the room, including leak marks on the ceiling, mold in the bathroom corners, and the housekeeping service not meeting your expectations, are not up to our standards. We take cleanliness and maintenance seriously, and we will address these issues immediately to ensure a better experience for future guests.Regarding your experience with the breakfast, I'm sorry to hear that it didn't meet your expectations. We will review our breakfast offerings to ensure they are up to the standard our guests deserve.I understand your frustration, and I want to assure you that your feedback is valuable to us.

Dear MikkoThank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed stay at our hotel!It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Suvi, We appreciate your feedback regarding your recent stay in our hotel. It's great to hear that you found the room to be clean, spacious, and well-insulated from street noise. Providing a comfortable and peaceful environment for our guests is important to us.We take note of your comment about the bed and pillows being a bit on the hard side. Guest comfort is a top priority, and we'll review our bedding options to ensure we offer a range of choices to suit different preferences.We're pleased that despite this, you had a good night's sleep during your stay.

Dear Jukka,Thank you for your positive feedback and recommendation! We're delighted to hear that you found our hotel to be comfortable and conveniently located near both the old town and the central market. Providing our guests with a peaceful and accessible stay is one of our top priorities, and we're thrilled that you had a good experience.Should you have any further suggestions or if there's anything specific you enjoyed during your stay that you'd like to highlight, please feel free to share. We appreciate your support and hope to have the pleasure of welcoming you back in the future for another enjoyable visit.

Dear Jarmo, We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Nina,Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your stay, and we appreciate your input as it helps us improve our services.Regarding the room, we understand your concerns about aging furniture and textiles. We are continually working on refurbishments and updates to improve the overall quality of our rooms.Your comments about the balcony amenities and breakfast are duly noted. We will certainly look into providing chairs and a table on the balcony for added guest comfort. Additionally, we will review our breakfast offerings to ensure a more diverse selection that includes fresh fruit, bacon, fried eggs, and unflavored yogurt.We genuinely value your feedback.

Dear Matias We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Jari,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and are pleased to hear about the positive aspects of your experience.We're delighted that you found the room to be clean and spacious, and we're glad that the presence of carpets in the room and corridors helped in dampening noise, contributing to a more peaceful stay.We're also pleased to hear that your dog was welcomed and that you received good service from our staff. Our team strives to provide a warm and accommodating environment for all our guests, including their furry friends.We apologize for the inconvenience you encountered with the lack of warm water from the shower. This is certainly not the standard we aim to uphold, and we will investigate the issue to ensure it is resolved promptly.Your feedback about the breakfast, while plentiful, being a separate charge is noted, and we appreciate your understanding in this matter.Once again, thank you for your feedback. Your satisfaction is important to us, and we hope you will consider staying with us again in the future, where we can provide an even better experience.

Dear Anna,I want to extend my sincerest apologies for the numerous inconveniences you experienced during your recent stay at our hotel. It is disheartening to hear that your overall experience was far from satisfactory, and I want to assure you that we take your feedback very seriously.We deeply regret that the bed, pillow, and room conditions did not meet your expectations, leading to a disrupted night's sleep. We will investigate these issues and take immediate steps to address them.Regarding the noise from above, we understand the importance of a peaceful environment for our guests, and we apologize for the disturbance you encountered.Your feedback about the breakfast quality is duly noted, and we will work on improving the quality and variety of our offerings to provide a more satisfying dining experience.We are also sorry to hear about the parking issues you faced, which added to your frustration. We will look into improving our parking arrangements to avoid such inconveniences in the future.

Dear Juha,Thank you for sharing your feedback about your recent stay at the Rixwell Old Riga Palace hotel. We appreciate your comments and are pleased to hear that your communication and taxi arrangements were successful, and that you found our staff to be nice.However, we apologize for the disappointment you experienced with your room. We understand that choosing a slightly more expensive room often comes with certain expectations, and we regret that we did not meet those expectations during your stay.Your feedback is valuable to us, and we will use it to improve our room offerings and ensure that they provide the level of comfort and satisfaction that our guests deserve.We hope you enjoyed your week in Riga despite the room disappointment.

Dear Teppo, Thank you for sharing your feedback regarding your recent stay at our hotel. We genuinely appreciate your comments as they provide us with valuable insights to improve our services.We are truly sorry to hear that you found the beds in both rooms to be very hard and uncomfortable, making it difficult for you to sleep. We understand how essential a comfortable night's sleep is during a hotel stay, and we apologize for falling short in this aspect.Regarding the room change to a design room, we regret that it did not provide a significant improvement in your comfort. We will review the ventilation system in those rooms to address the issue of air moisture and discomfort you mentioned.Your feedback is important to us,

Dear Anne, Thank you for taking the time to provide feedback about your recent stay at our hotel. We appreciate your comments and want to extend our apologies for the unpleasant smell you experienced in your room.Unpleasant odors can certainly detract from a comfortable stay, and we take this matter seriously. We will investigate the issue to identify and rectify the source of the odor to prevent future occurrences.On a positive note, we're pleased to hear that you enjoyed the breakfast and that our breakfast staff provided friendly service. We believe that a good breakfast is an important part of a guest's experience, and we're glad it met your expectations.Your feedback is valuable to us as it helps us identify areas for improvement.

Dear Salla, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments, both positive and constructive, as they help us improve our services.We're pleased to hear that you found our hotel's location in a quiet area near the old town to be convenient for your stay. However, we are sorry to hear that you were not entirely satisfied with the breakfast offerings and that you found the room to be somewhat "shabby."Your feedback regarding breakfast will be shared with our culinary team to see how we can enhance the dining experience for our guests.Regarding the room condition, we apologize for any inconveniences you may have encountered. We are continuously working on maintaining and updating our accommodations to provide a comfortable and enjoyable experience for our guests.Your satisfaction is important to us.

Dear Marja, I want to extend my sincere apologies for the disappointment you experienced during your recent stay at our hotel. Your feedback is invaluable to us, and we are truly sorry that we fell short of your expectations.It is disheartening to hear that your experience with us was less than satisfactory, and we deeply regret any inconvenience or discomfort you may have encountered.We take your comments seriously, and we will use them as an opportunity for improvement. Your satisfaction is our top priority, and we are committed to addressing the issues you raised to ensure they do not occur in the future.

Dear Seija Kaarina,Thank you for sharing your positive feedback about your recent stay at our hotel. We're thrilled to hear that you had a great experience, and we appreciate your strong recommendation!It's wonderful to know that you found our location convenient for exploring the old city and for accessing transportation options. We're delighted that your design room on the 5th floor met your expectations, with good air conditioning and overall comfort.Your kind words are truly appreciated, and we are delighted that you had a pleasant and enjoyable stay with us. If you ever find yourself in the area again, we would be delighted to welcome you back.If there is anything specific you would like to share or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our top priority, and we value your input.

Dear Marika, We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Meja, Thank you for taking the time to provide feedback on your recent breakfast experience at our hotel. We sincerely apologize for the inconsistencies and challenges you encountered with the breakfast offerings, particularly with regard to gluten-free bread.Your feedback highlights areas where we clearly fell short of our usual standards. We understand how important it is to cater to dietary preferences and restrictions, and it's disappointing to hear that we did not provide a consistent experience in this regard.Rest assured that we take your comments seriously, and we will address this issue with our breakfast staff to ensure that all guests, especially those with special dietary needs, receive the appropriate options throughout their stay. Your feedback will help us improve the quality and variety of our breakfast offerings.

Dear Minna, We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Sirje We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Maarit,We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Guest,We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Eija, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments, both positive and constructive.We are sorry to hear about the issues you encountered during your stay. It's unfortunate that the air conditioning didn't work well, and we understand how uncomfortable that can be, especially during hot nights. We will certainly look into improving the cooling system in your room.We apologize for the inconvenience with the warm fridge and the water damage in the bathroom of your other room. This is not the standard we aim to uphold, and we will address these issues promptly to prevent them from occurring in the future.On a more positive note, we are delighted to hear that you enjoyed our hotel's location, which is indeed convenient for exploring Old Riga and Origo. We're also pleased that you found our breakfast, especially the pancakes, to your liking.Your feedback is valuable to us.