Ciao, Giuseppe. Grazie d'averci dedicato del tempo. Speriamo di aver soddisfatto le tue aspettative. Ci avrebbe fatto tanto piacere sapere cosa secondo te dovremmo migliorare nel nostro servizio. Puntiamo sempre a migliorare noi stessi e offrire ai nostri ospiti un servizio impeccabile. A presto

Ciao, Antonio! Grazie mille di questa splendida recensione. Siamo molto felici di sapere che il nostro buffet XXL sia stato di tuo gradimento. D'altro canto, una buona colazione la mattina fa partire bene la giornata! Speriamo di poterti accogliere nuovamente in futuro. A presto!

Dear Guest, thank you for writing a review. We are sorry that your stay did not meet your expectations. During check-out we asked you how was your stay, and your answer was positive, we didn't receive any complaint in that moment. The hotel was recently renewed (2018-2019) so we can firmly declare that no room is old, but completely new from head to toe, on the contrary. Moreover, we turned a blind eye on the fact that there was a non-declared extra person in your room (the smallest of your children). Overall, this can be considered as an incorrect and disrespectful behavior towards peolple working hard daily. Regards

Hello, Samuel. Thank you for spending some time in writing a review. We have just checked the total bill of your reservation, and actually no water has been charged. The two bottles inside the mini fridge are always complimentary. The 70,00 euro fare you refer to was a transfer to the beach back and forth. Each price is always communicated in advance, this way our guests can decide wether to use our transportation service or not. Furthermore, the proposed rates, compared to other local transportation services (or Uber) are less expensive or have the same cost. As regards the beds, we do understand that we cannot meet everyone's expectations in this regards. Best

Wow, Antaya! Thank you so so so much! We reaaly appreciate your review. This is very important for us. Hope to see you again!

Hello, Joseph! Thank you for taking some time in writing this wonderful review. You've been very kind! Hope to see you again!

Hi, Denis! Wow, you don't know how much we appreciate your review! This is so pleasing for us. Well... see you on your next trip to Italy!

Thank you so much, Melissa! We are so happy to know that you enjoyed being here. See you soon!

Hello, Anne! Thank you so so so so much for your wonderful review. You annot imagine how we appreciate that. Knowing that our guests enjoyed being here makes us so happy! We hope to see you again!

Thank you so much, Stormy! You have no idea of how much we appreciate your review. We hope you to come visit us again!

Hello, Irene. Thank you for taking some time in writing a review. We are sorry that we didn't meet your expectations. The size of the rooms are specified in each booking portal, so if you needed a bigger room you should've maybe take into consideration to reserve a superior double room. Furthermore, in every room there is a minibar. It is a square modern black refrigerator fixed on the wall where you can find two bottles of water for free. It is always good to ask questions to the hotel operators in case you need or you cannot find something. Best regards

Hello, David! Thank you so much for your amazing review! You don't know how much we appreciate it. We really hope to see you again in your next trip to Italy! Best wishes

Hello, Lorraine! Thank you for taking some time in writing a review. 3 out of 5 is not that bad, but we would have preferred to know specifically what you enjoyed and what not. We are always open to suggestions in order to improve our services. Best regards

Thank you so much, John! You cannot image how much we appreciate your wonderful words.We hope to see you again.

Thank you so much Roberto for this wonderful review!See you soon!

Grazie, mille Claudio! non hai idea di quanto ci faccia piacere! Che dire: speriamo di riaccoglierti al più presto!Un saluto da tutto lo staff

Hello, Anthony. Thank you for taking the time to write a review. It is important for us to know the opinion of our guests. Our hallways have lights with a brightness chosen consistently with the chosen design style, but we assure you that in no way does it impede visibility for safety reasons. The rate you chose did not include breakfast. As an alternative to the buffet breakfast at 10 euro per person, we offer our guests breakfast on a pay-as-you-go basis. The shuttle fare to the airport is cheaper than that offered by taxis or Uber and is also due to the fact that there is a fee to be paid at the motorway toll booth. Lastly, we would like to say that it is always good to make many considerations before booking your stay in a facility, especially in relation to the distance from the place of interest.

Thank you so so so much, Stephen! We hope to see you again during your next trip to Italy!

Grazie mille, Mario! Non hai idea di quanto ci faccia piacere. Speriamo di poterti accogliere nuovamente nella nostra struttura. A presto!

Thank you so much, Francesco! Glad to know that you enjoyed being here! A presto :)

Bom dia Leonardo, obrigada pelo tempo dedicado para escrever uma revisão. Lamentamos que sua pontuação de estadia seja tão baixa. Teríamos preferido que escrevesse um comentário sobre os nossos serviços, a localização, a simpatia do pessoal, etc. Estamos sempre abertos a sugestões no sentido de melhorar e fazer cada vez melhor. Graças ao avanço da tecnologia é agora possível verificar as várias distâncias de um local para outro, pelo que talvez antes de reservar, pudesse ter verificado se realmente teria sido melhor procurar um alojamento que se adequasse às suas necessidades. Estamos localizados a 15 minutos de carro do FCO. Muitos motoristas do Uber trouxeram nossos clientes para cá. Caso seja realmente verdade que algum motorista do Uber se recusou a levá-lo até aqui, não podemos nos responsabilizar por isso. O custo que oferecemos é ainda inferior ao Uber e ao dos táxis e inclui também o custo da portagem da autoestrada. As opções de restaurantes aqui na região são inúmeras e todas a uma curta distância: restaurante chinês e japonês, restaurante de peixes, restaurante de cozinha típica local, uma hamburgueria-pizzaria e um McDonald's. Apesar de tudo isso, ainda esperamos que de alguma forma você tenha encontrado alguns pontos positivos nesta estadia. Até a próxima vez.

Hello, Robert. Thank you for taking some time to write a review. We are sorry we didn't meet fully your expectation. We also thought that you enjoyed the free upgrade in a bigger room. Anyway, we hope to see you in the future and provide you a service in line with your preferences. Kindly

Thank you so much, Anita! We hope to see you soon!

Grazie mille, Ciro! Non hai idea di quanto ci faccia piacere sapere che hai gradito il soggiorno presso il BW Hotel Corsi! A presto

Buongiorno, Elio. Grazie mille d'aver dedicato del tempo a una recensione. Per noi è sempre importante sapere se i nostri ospiti hanno gradito il loro soggiorno. Speriamo di accoglierti nuovamente in futuro. A presto

Thank you so much, Domenico! We are so happy to know that you were satisfied with the service we provide. See you soon!

Dear Julia, Thank you very much for taking some time to write a review. We would like to take this opportunity to clarify that the message you sent us on the Expedia chat was related to having a room on the lower floor. It may happen that during high season we have more difficulties to reply to all messages, but despite this we have fulfilled your request. Regarding your unpleasant experience of traveling by bus to Rome, our receptionist had clearly warned you that it was not simple, but risky and insidious, and therefore the best way to reach the city center was by train, which is easily accessible. This would also solve the traffic problem. Despite the advice, you preferred to take the bus, aware that you could get lost. And so it happened. That said, we are sorry that this event compromised a good part of your stay. Kind regards.

Wow 10/10! Amazing! Thank you so much, Edward! We do hope to see you again! Best

Dear James, thank you for taking some time for leaving a review. We would have appreciated if you had written what you liked the most about your stay and what we should improve, instead. Constructive criticism is fundamental for us because we always aim to do better. Kindly

Thank you so much, Kevis for your wonderful review. We are so happy to see such score and that you enjoyed being here. We hope to see you again!

Grazie mille Michele della tua recensione. Siamo felici di sapere che hai gradito soggiornare qui al BW Hotel Corsi. Speriamo di accoglierti nuovamente. Punteremo a 10/10!!

Heartfelt thanks from all the staff

Agradecemos por ter escolhido o Best Western Hotel Corsi e por sua avaliação.Esperamos que vocês possam nos visitar novamente em breve.Sinceramente,

Grazie per aver scelto Best Western Hotel Corsi e per la Sua recensione.Torni presto a visitarci.Cordialmente,

Thank you for your review, your opinion is very important to us!We hope to have you back soon as our guest.Best regards,

Dear Adel, thank you for taking some time to write a review. We just need to make some clarification, because what you wrote is incorrect. The price of the airport shuttle , which is a six-seater car including the driver, is 50,00 euro per car/trip (it is also writte on our main booking websites), so it means that if you are alone you pay for that price, but if there are, for example, 5 people in total, the cost is 10,00 euro per person. In your case, this service had been used by you and your daughter. The price never changed. We do know that it is difficult to reach us by public transportation from FCO Airport, and viceversa, but there were other options like Uber and Taxi which cost is even higher. But in the end you decided to choose our service without any problems. We therefore do not understand the reason to complain now after 2 months. Kind regards

Dear Anita, thank you for taking some time to write a review. We are a little bit disappointed to see a 2 out of 5, especially because we helped you and your friend so much with that dishonest taxi driver. We were not obliged to do that, we just thought that maybe you needed some help since you were in a foreign country and you couldn't speak a word of italian. Sometimes, little gestures are enough can not but repay the hard work of workers. We also don't know if this comment is due to the fact that maybe you thought us to be inside the airport. Nowadays, it is so simple to check distances with useful tools on the net.

Dear Gina, thank you so much for writing a review. This means so much for us. Even though you made a shor stay, we are glad to know that you enjoyed being here. See you soon!