2 ravintolaa, pizza

Arvostelut: Mama Shelter Roma

4 out of 5
Mama Shelter Roma
Via Luigi Rizzo 20, Rome

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 333 kautta 499 arvostelua" "
Arvosana 8 - Hyvä. 104 kautta 499 arvostelua" "
Arvosana 6 - OK. 41 kautta 499 arvostelua" "
Arvosana 4 - Huono. 10 kautta 499 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 499 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Solveig

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sijainti,ei keskustassa missä ihmisivilinä ja liikenne häiritsee asumista. Ilmapiiri aivan loistavaa. Hyvää ruokaa. Jos Roomassa käyuudelleen matkustan nii ehdottomasti paras paikka asua.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Minna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the whole experience! The room was super, Spa amazing and the restaurant super cool and tasty. And the staff was helpfull and nice! Lovely experience ❤️ Highly recommended!
Yöpyi 4 yötä maaliskuussa 2022
Francesca Dinoia vastasi 29.4.2022
Wow... Thank you Minna! Mama gang is happy for your feedback! I hope you could come back to visit us! Mama loves you!

10/10 Loistava

Thierry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great unique style hotel! The room was large with wrap around balcony with extremely comfortable bed & linen. The breakfast was great; plentiful and lots of fresh options. We particularly enjoyed the roof top for drinks; the service/ambiance/style was just perfect after a long day exploring Rome.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Amanda

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved our stay at Mama Shelter. Would definitely recommend.
Yöpyi 2 yötä toukokuussa 2024
Enrica Front Office Shift Leader vastasi 23.5.2024
Dear Amanda,we thank you so much for your time spent reviewing our Mama Roma!Wow, you rated us with the best score!!! Thank you!We are extremely happy that you loved your stay and we all hope to welcome you back soon!MAMA LOVES YOU

6/10 OK

Junior

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I stayed at this hotel in Rome, and the experience was okay. However, the staff is very careless. Every time we went to the restaurant, it took a long time to get served. Sometimes we ordered items that never came to the table, but the system marked them as served. This happened more than once on different days. Additionally, the mattress in our room was sunken in the areas where people sleep, meaning your back was very low, and your legs and head were elevated, causing neck pain in the morning. In conclusion, the hotel is okay and has a nice theme, but they need to improve their customer service.
Yöpyi 6 yötä toukokuussa 2024

10/10 Loistava

Gustavo

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Its a good property if you are traveling with a pet, located near a train station and very friendly people.
Yöpyi 3 yötä toukokuussa 2024
Enrica Front Office Shift Leader vastasi 20.5.2024
Dear Gustavo,we thank you so much for your time spent reviewing our Mama Roma and rating us with the best score!!!We are so happy you loved your Mama Shelter and we truly hope you would like to come to Mama Shelter again!MAMA LOVES YOU

8/10 Hyvä

Dinique

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a really quirky and interesting hotel, very clean, and the staff desk staff were very helpful. The one weird thing was that I left the "do not disturb" sign out for my whole one-week stay and someone came in and cleaned the bathroom and replaced towels that were not on the floor while I was out one day.
Yöpyi 7 yötä huhtikuussa 2024
Vito - Front Office Shift Leader vastasi 25.5.2024
Ciao Dinique :)Thank you so much for being with us and to review our hotel.We are happy you appreciated the MAMA Experience and we want to thank you also for the minor negative aspects that we are going to take as a reason for further improvement.See you soon!MAMA Loves you! 3

10/10 Loistava

Jeremy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
L’hebergement a beaucoup de charme, on est un peu excentré de l’hyper centre à pied, mais heureusement il y’a un métro à 2mins à pied qui nous emmène en 10mins dans tout l’hypercentre. Les chambres sont confortables, seul bémol les gel douche, savons… fournis ne sont pas vraiment au niveau
Yöpyi 4 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 10.5.2024
Dear Jeremy,thank you so much for your time spent reviewing our Mama Roma!Wow, you rated us with the best score, thank you!!!We are incredibly happy that you loved your stay and loved the charme of Mama Roma. :)For what concerns the amenities in the bathroom, has Mama has a green heart, we provide a more sustainable soap, an ALL IN ONE solution that perfectly works as shampoo, hair conditioner and body wash.We truly hope that shall you visit the Eternal City again you would like to come to Mama Shelter once more, we can't wait to welcome you back!MAMA LOVES YOU

10/10 Loistava

Gijsbert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Enrica Front Office Shift Leader vastasi 8.5.2024
Dear Gijsbert,we thank you so much for your time spent reviewing our Mama Roma and rating us with the best score!We are super happy that you had an amazing stay and we hope we can welcome you back again soon!MAMA LOVES YOU

2/10 Hirveä

Sayyed

Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Binimol

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Yöpyi 3 yötä helmikuussa 2024
Enrica Front Office Shift Leader vastasi 4.5.2024
Dear Binimiol,we very much appreciate your time spent reviewing your recent experience at Mama Roma and rating us with the best score!We are extremely happy that you loved your Mama Experience and we truly hope to welcome you back soon again!MAMA LOVES YOU

10/10 Loistava

Elizabeth

The staff is very friendly and very helpful
Yöpyi 4 yötä huhtikuussa 2024
Vito - Front Office Shift Leader vastasi 1.5.2024
Ciao Elizabeth :)thank you so much for choosing MAMA Shelter and to review us with such an high score.We are super happy you enjoyed your experience with us and we can't wait to see you again.A presto!

10/10 Loistava

Lance

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived and they were very helpful. Buffet breakfast was extensive and great. Room was awesome.Very modern. Rooftop was nice. Concierge desk very Accommodating and helpful Close to Vatican and metro we would stay again
Yöpyi 2 yötä huhtikuussa 2024
Vito - Front Office Shift Leader vastasi 1.5.2024
Ciao Lance :)Thank you so much for the time you spent reviewing our hotel!We are super happy you enjoyed the MAMA experience and we can't wait to see you here for your next stay in the eternal city!A presto!

6/10 OK

Angela

Yöpyi 3 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 22.5.2024
Dear Angela,we thank you so much for your time spent reviewing your recent experience at Mama Roma. :)We are happy to know that your overall stay was good.The Mama Gang can't wait to welcome you back soon!MAMA LOVES YOU

8/10 Hyvä

Derek

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
It was a good stay at the hotel, but a pity that the spa and wellness centre was closed for repairs.
Yöpyi 3 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 30.4.2024
Dear Derek,we thank you so much for your time spent reviewing our Mama Roma and rating us with a a super score!!!We are extremely happy that you loved your stay. :)We totally understand that the extraordinary, yet necessary, closure of our Mama Bath might have affected your stay experience. We thank you deeply for your kind comprehension on this matter. :)We truly hope that shall you come to Rome again you would love to visit Mama Shelter again!The Mama Gang can't wait to welcome you back!MAMA LOVES YOU

6/10 OK

Anneli Maria Sofia

Hyvää: Majoituspaikan kunto ja tilat
Ordered vegan food in advance but they had no idea. For the second day they had vegan butter (which I had to take to our room) and a tiny yogurt. No vegan cheese or ham. No vegan milk to find.
Yöpyi 3 yötä huhtikuussa 2024

8/10 Hyvä

Lutz

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 30.4.2024
Dear Lutz,thank you so much for your time spent reviewing our Mama Roma and for your incredible rate. :)We are extremely happy that you loved your stay and here at Mama Roma we are all looking forward welcoming you back!MAMA LOVES YOU

10/10 Loistava

Ivan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is close to the train station. Easy access to the Vatican (walking distance 15 min).
Yöpyi 3 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 29.4.2024
Dear Ivan,thank you so much for your time spent reviewing our Mama Roma.Wow, you rated us with the best score!!!Thank you so much!!!Shall you visit Rome again we totally hope to welcome you back.Arrivederci. :)MAMA LOVES YOU

10/10 Loistava

Nerelyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cute quirky hotel with fantastic service & great breakfast options
Yöpyi 3 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 28.4.2024
Dear Nerelyn,we really appreciate your time spent reviewing your recent experience at Mama Roma.We are extremely happy that you loved everything about your stay appreciating especially the service of our amazing staff and the breakfast options. :)We truly hope that shall you wish to visit Rome again you would like to come to Mama Shelter once more.The Mama Gang can't wait to welcome you back!Arrivederci. :)MAMA LOVES YOU

10/10 Loistava

Frederic

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nous avons ete surclassé avec peut-être les deux meilleures chambres 25m2 plus une très grandes terrasse au dernier étage. la literie est excellente et l hotel est calme. le petit déjeuner est copieux.
Yöpyi 5 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 27.4.2024
Dear Frederic,we thank you so much for your time spent reviewing our Mama Roma!Wow, you rated us with the best score! Thank you!!!We are extremely happy that you loved your Mama Experience and appreciated the free room upgrades. :)We truly hope to welcome you back soon again!MAMA LOVES YOU

10/10 Loistava

BABETTE

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the Vatican
Yöpyi 2 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 24.4.2024
Dear Babette,we thank you so much for your time spent reviewing our Mama Roma and rating us with the best score!We are incredibly happy that you had a perfect stay and appreciated, especially, the proximity of our hotel to the Vatican.Shall you visit the Eternal City again, we truly hope you would love to come and visit us again, the Mama Gang can't wait to welcome you back. :)Arrivederci!MAMA LOVES YOU

8/10 Hyvä

Femmy

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Gezellig, levendig hotel, rooftop heerlijk, binnentuin, lekker om even bij te komen na dag in drukke stad, zwembad was niet open helaas.., kamers zijn prima
Yöpyi 3 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 23.4.2024
Dear Femmy,we thank you so much for your time spent reviewing our Mama Roma and rating us with such a great score. :)We are incredibly happy that you loved your stay and had an amazing Mama Expereience. :)We totally understand that the extroardinary, yet necessary, closure of our Mama Bath might have influenced your stay. We deeply thank you for your kind comprehension on that. :)We truly hope that shall you visit Rome again you would like to come to Mama Roma again and enjoy another wonderful experience! :)MAMA LOVES YOU

8/10 Hyvä

Jonna

Matkusti ryhmän kanssa
Hyvää: Siisteys
A little conflicted. But would have to say more style over substance. Check in was friendly and easy and quick. Hotel room was big and spacious. Location walking distance to everything. Down side. Went to get coffee after arriving early. Directed to sit in lobby of restaurant and told she would take care of us. No one ever came back. We looked around. Nothing. We left after 20 minutes of not being served. Decided to try our luck at roof top. Cold night. No heaters. Seated quickly but took 10 min for someone to take our order. Happy hour not clear so if explained would not have ordered food as well. Had to ask twice in 10 minutes to get 2 glasses of wine. It was not busy. Asked for bill and showed voucher. Was first told to see manager, but then said server would take care of. We waited. We had to get up and go to cash to pay as never came back. Cafè across corner can serve 10 at once. And quick. Mama shelter needs better staff training for restaurants. No coffee/ tea facilities in room. Could not get kettle so had to buy my own as restaurant only opens at 0700. One garbage can in room. Masks were odd. Overall great location but would suggest you just sleep and get out to the eternal city.
Yöpyi 3 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 21.4.2024
Dear Jonna,we thank you so much for your time spent reviewing our Mama Roma and rating us with a very positive score.We totally thank you for your honest feedback about our restaurant and bar services. We will share it with the team as a way to improve our services and offers and make your next stay better. We are saddened to know that our service did not meet your expectations as at Mama Shelter our guests' satisfaction is our main priority.The masks in the room are used to make fun and they are at standard at Mama Shelter. :)We totally hope that shall you visit Rome again you would still like to come to Mama Roma again, we can't wait to welcome you back!MAMA LOVES YOU

8/10 Hyvä

Mario Francesco

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff and servicing, rooms spacious and well equipped. Quirky design interesting and engaging. Only criticism is evenings in restaurant far too noisy. Presence of DJ very distracting and made it impossible to have dinner conversation. On request we were quickly moved to Pizzeria area (thankfully not too busy during our visit) which was slightly quieter but music still intrusive.
Yöpyi 3 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 21.4.2024
Dear Mario Francesco,we thank you so much for your time spent reviewing our Mama Roma and rating us with such a high score!We are extremely happy that you enjoyed your stay and appreciated, especially, the kindness of our staff and our quirky design. :)We thank you for your honest feedback about the live music and dj set. As Mama Shelter we have the standard to host live music and dj set on Thursdays, Fridays and Saturdays. :) We are happy to know that as soon as you requested assistence to our Gang we helped you promptly and found a more suitable table for you. :)Dear Mario Francesco we truly hope that shall you wish to visit Rome again you would love to be our guest again, the Mama Gang can't wait to welcome you back!MAMA LOVES YOU

10/10 Loistava

Jennifer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very friendly and helpful. Would definitely stay at Mama Shelter again!
Yöpyi 9 yötä huhtikuussa 2024
Vito - Front Office Shift Leader vastasi 19.4.2024
Ciao Jennifer :)Thank you so much for the time you spent reviewing our hotel.We are glad you enjoyed your stay with us and that you appreciated our staff!Hope to see you soon here :)MAMA Loves You! 3

10/10 Loistava

Emma

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hôtel très proche du métro et du Vatican, avec un personnel jeune, dynamique et professionnel.
Yöpyi 4 yötä huhtikuussa 2024
Vito - Front Office Shift Leader vastasi 19.4.2024
Ciao Emma :)Thank you so much for the time you spent reviewing our hotel.We are glad you enjoyed your stay with us and that you appreciated our staff!Hope to see you soon here :)MAMA Loves You! 3

10/10 Loistava

Ian Matthew, New York

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing staff who go above and beyond to make you welcome and feeling like VIP! Well appointed and comfortable rooms. Ultra clean and welcoming. Fitness facilities are great. Great café and bar. Note: I am in Rome often for work and leisure - This is my new go-to for each visit. Home away from home :)
Yöpyi 6 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 18.4.2024
Dear Ian,we thank you so much for your time spending reviewing our Mama Roma!Wow, you rated uswith the best score!Thank you!!!We are so happy that you truly loved your stay and had an amazing Mama experience loving the comfy rooms and, most importantly the way our staff made you feel. :) The best compliment we could receive is that you felt at home!We truly hope that shall you visit Rome again you would like to come to Mama Shelter once more!The Mama Gang can't wait to welcome you back!!!MAMA LOVES YOU

8/10 Hyvä

NGUYET

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like: near metro, walkable to the Vatican museum, welcome drink. Didn’t like: no shampoo and did not give me any upgrades for the group booking of 7 rooms
Yöpyi 4 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 18.4.2024
Dear Nguyet,we thank you so much for the time spent reviewing our Mama Roma and rating us with such a positive score. :)We are extremely that you had a very pleasent stayand loved the location of the hotel and the welcome drink. :)All our rooms have ALL IN ONE soap amenities which is a solid soap that works as shampoo, hair conditioner and body wash. :)For what concerns room upgrades, those are always upon hotel availabilities and cannot be guaranteed. :)We hope that shall you wish to come to Rome once more you would like to visit us once more. :)The Mama Gang can't wait to welcome you back!MAMA LOVES YOU

10/10 Loistava

Lita

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was excellent, clean and quiet. The staff was very helpful, and the restaurant had excellent food and coffee. It was just a minute walk from the metro station and bus stop, so very easy to get around to everything within 10-20 minutes at most. It’s a nice quiet neighborhood away from all the tourists.
Yöpyi 5 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 16.4.2024
Dear Lita,we thank you very much for your time spent reviewing our Mama Roma with the best score!!!We are really happy that you loved your stay and appreciated especially the location of Mama Roma and, of course, the kindness of our helpful staff. :)We truly hope that shall you visit Rome again you would love to come to Mama Shelter once more!MAMA LOVES YOU

8/10 Hyvä

Marcy

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at bar in pizzzeria weren’t very friendly.
Yöpyi 3 yötä huhtikuussa 2024
Vito - Front Office Shift Leader vastasi 19.4.2024
Ciao Marcy :)Thank you so much for the time you spent reviewing our hotel. We are glad you enjoyed your stay and we apologize if you didn't feel the Gang spirit. We are sure you will be able to enjoy it in your next stay with us!MAMA Loves you! 3

10/10 Loistava

Jenna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cannot say enough nice things about this stay. I don't travel much, they made everything SO EASY and SO NICE. The restaurant in the hotel is PHENOMENAL. The staff were KIND and HELPFUL. The room and furniture and common spaces and finishes are VERY high end. Will recommend to every person going to Rome. Oh and the LOCATION is 10 minutes from the Spanish Steps via metro. And it's right next to Bonci? Amazing.
Yöpyi 7 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 15.4.2024
Dear Jenna, we thank you so much for your time spent reviewing our Mama Roma. :)Wow, you rated us with the best score!!! Thank you!!! We are extremely happy that you loved eveything about your stay, from the location to the kindness of our helpful staff!Our Mama Gang can't wait to welcome you back!MAMA LOVES YOU

8/10 Hyvä

Anja

Yöpyi 4 yötä huhtikuussa 2024
Enrica Front Office Shift Leader vastasi 4.5.2024
Dear Anjia,we thank you so much for your time spent reviewing our Mama Roma and rating us with such a great score!We are extremely happy that you loved your experience. :)We truly hope to welcome you back here soon!MAMA LOVES YOU

10/10 Loistava

Björn, Muenster

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top Hotel with friendly staff
Yöpyi 9 yötä maaliskuussa 2024
Enrica Manno Front Office Shift Leader vastasi 13.4.2024
Dear Bjorn,we very much thank you for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you loved your stay and truly appreciated the kindness of our staff!We hope that shall you visit Rome again you would like to visit Mama Roma once more, the Mama Gang can't wait to welcome you back again!MAMA LOVES YOU

10/10 Loistava

Leyvi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent customer service. They took their time to give instructions. Always ready to help. The only downside is the lack os space in the room because the bed is at the centre of the room. Other than that, it’s all great!
Yöpyi 4 yötä huhtikuussa 2024
Enrica Manno Front Office Shift Leader vastasi 13.4.2024
Dear Leyvi,we thank you for your time spent reviewing our Mama Roma and your recent experience with the best score. :)We are extremely happy that you loved your stay and really felt cuddled from the kindness of our helpful staff. :)We truly look forward welcoming you back again soon!MAMA LOVES YOU

4/10 Huono

Tami

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
We arrived with high expections, but this hotel just not as good as it looks like. We receiced mail about their bed and mattrass options and we choosed the hotel just because of the pool that we wanted to enjoy after long walks in the city. Instead of that there were no pool (under construction but when i checked the official site it was till the end of March Only) and they offered us welcome drink to make us feel better. Yes welcome drink instead of spa and pool in a 4star hotel, when you pay such a lot. We complained after the second night about the mattrass which is soft and our back hurts, they said they will change the mattrass... but nithing changed and we spent 7 nights with back pain. After booking and also before the arrival I sent an email to ask for a silent room, and surprisly we've got the one which facing the street with dog barks, car beeping etc.... the roof was closed so no options to be there and get a drink ( they said its the season, but its april and there is 24 °c and sun). In general the hotel doesnt give anything under the name of constraction or season that makes this place different from other cheaper hotels. The staff was super nice and Rome is beautiful,but its not what you are paying for.
Yöpyi 7 yötä huhtikuussa 2024

10/10 Loistava

Tamara, Richmond

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very professional. They helped us with whatever we needed. We were able to eat in the restaurant. They gave us ideas. As for things to do, they always greeted us and anything we needed extra like pillows and towels. They always saw that we had it. I was very well pleased with my stay
Yöpyi 5 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 6.4.2024
Dear Tamara,we very much appreciate your time spent reviewing your recent experience at Mama Roma.Wow, you rated us with the best score. Thank you!!!We are extremely happy that you loved your stay and appreciated especially the the kindness and proactivity of our professional staff. :)I will personally share your feedback with the team as a true appreciation for the hard work they do everyday to ensure the highest customer service standards to our guests. :)The Mama Gang truly hopes to welcome you back on your next trip to the Eternal City. Arrivederci!MAMA LOVES YOU

6/10 OK

TONY

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Très bon emplacement pour l'accès au métro et la place saint pierre. Hôtel propre. Surclassement mais grosse déception. Chambre au 5 étage mais bruit extérieur le WE très gênant...les fenêtres ne sont pas assez performantes. matelas creusé. Pour le reste hôtel ok
Yöpyi 3 yötä maaliskuussa 2024
Enrica Manno Front Office Shift Leader vastasi 13.4.2024
Dear Tony,we very much thank you for your time spent reviewing our Mama Roma. :)We are truly happy that you appreciated your overall stay and the location of the hotel. :)We are saddened however to know that you experienced issues with the noise coming from the street especially because our rooms at the highest floor are the most quiet ones. Has this been reported to the reception? Because the team might have helped you with a room move or simply asking the technician to double checked that you room's windows had no damage.We hope, anyway, that shall you wish to visit Rome again you would like to visit Mama Roma once more, the Mama Gang can't wait to welcome you back again!MAMA LOVES YOU

6/10 OK

jasminka

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is quite of bit of walk from Vatican. Map looks deceiving so you would need a cab that costs about $17 to ride it to Vatican. Property did not have any coffee in the rooms. Rooms were not properly wacumed found broken nails on the floor. Unfortunately we noticed this when we were leaving so that was not addressed. Spa and pool were under construction and the restaurant on the roof is closed even though it let you book a table online so check before you assume you having lunch planned. Staff was wonderful And very friendly. Overall average hotel with very unique room setup and interesting decor.
Yöpyi 1 yön maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 3.4.2024
Dear Jasminka,we very much appreciate your time spent reviewing our Mama Roma and your overall experiemce. :)We are happy to know that you appreciated our funcky style and deco as well as the extremely kind staff.We are however very saddened to know that there had been issues with the cleaning of the room. If we had know that in advance we would have surely reported this to our housekeeping team. We will anyway investigate this and we thank you for your feedback on this matter. :)We truly hope that shall you visit Rome again you would like to come to Mama Roma once more.The Mama Gang can't wait to welcome you back again!Arrivederci. :)MAMA LOVES YOU

10/10 Loistava

Timothy, Ladera Ranch

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place was extraordinary! The reception was wonderful, and we had really great pizza from their restaurant. The room was big, restroom was clean and modern, bed was comfortable, and overall a great stay! The street was loud, and we wanted the windows open for the air, so we got used to it.
Yöpyi 1 yön maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 3.4.2024
Dear Timothy,we very much appreciate your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you loved your stay and had an amazing Mama Experience appreciating, especially, the comfy room, the kindness of our staff and, of course, our delicious pizza. :)We are saddened to know that noises from the street were earable. Had this been reported to the front desk in order to help you eventually with a room move?We hope that despite this you would love to come and visit us once more during your Roman holidays!The Mama Gang can't wait to welcome you back again!!!MAMA LOVES YOU

10/10 Loistava

Jorge

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff !
Yöpyi 4 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 27.3.2024
Dear Jorge,we thank you deeply for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you loved your stay and appreciated, especially the friendliness of our staff!The whole team really looks forward welcoming you back soon!MAMA LOVES YOU

10/10 Loistava

Gerardo, New York

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel has a character and great atmosphere!
Yöpyi 7 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 25.3.2024
Dear Gerardo,we very much appreciate your time spent reviewing our Mama Roma!We are increibly happy that you had a great stay and loved the Mama Vibes!The Gang can't wait to welcome you back!!!Arrivederci. :)MAMA LOVES YOU

8/10 Hyvä

Chris

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Rooftop bar and restaurant closed as well as the pool and spa.
Yöpyi 4 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 23.3.2024
Dear Chris,we thank you for your time spent reviewing our Mama Roma and rating us with such a high score!We are happy that your overall stay was positive. :)We totally understand that the extraordinary closure of our Mama Bath may have affected your stay, even though these renovation works are needed to keep high our standards. We hope, anyway, that the gift from our Mama Shop has been appreciated. :)Dear Chris, the Mama Gang sincerely hope that, shall you visit the Eternal City again, you would love to come to Mama Roma once more!The gang can't wait to welcome you back!MAMA LOVES YOU

10/10 Loistava

Ursula

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super Hotel - jung und dynamisch. Super Konzept, schöne Zimmer, coole Bar 😄 sicher wieder!!
Yöpyi 3 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 21.3.2024
Dear Ursula,we thank you deeply for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you had an amazing stay and fell in love with your room and our bar. :)We totally hope that shall you visit the Eternal City again you would like to be our guest once more. :)The Mama Gang can't wait to welcome you back!Arrivederci. :)MAMA LOVES YOU

10/10 Loistava

Stacy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Coming from California and this hotel was so beautiful, warm, and accommodating. Vibrant colors, funky music, and friendly hospital staff. I will highly recommend this to friends and plan on staying again on my next visit. Plus the brunch was stunning and delicious. 10/10
Yöpyi 2 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 10.3.2024
Dear Stacy,we thank you deeply for the time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you had an amazing stay and everything was perfect!We truly hope to see you at Mama Shelter again soon! Arrivederci. :)MAMA LOVES YOU

10/10 Loistava

Rachèle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Très bonne prestation Un peu loin du centre c’est dommage mais très bel hôtel avec un personnel au top
Yöpyi 4 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 10.3.2024
Dear Rachèle,we thank you deeply for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you had an amazing stay and appreciated, especially, the kindness of our staff!We totally hope that shall you visit Rome again you would like to visit us as well once more. :)Arrivederci!MAMA LOVES YOU

8/10 Hyvä

Mark, Glasgow

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 10.3.2024
Dear Mark,thank you for your time spent reviewing our Mama Roma and rating us with this very positive score!We are happy that you had an amazing stay and we hope to welcome you back again soon!MAMA LOVES YOU

10/10 Loistava

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was especially clean and the staff were so friendly and helpfull. The only thing I would improve is Expedia's marketing of this property. They fail to alert you to the fact that the pool is not available in the winter. I would stay here agin though. My son and I enjoyed ourselves very much.
Yöpyi 6 yötä maaliskuussa 2024
Enrica Front Office Shift Leader vastasi 10.3.2024
Dear Jennifer,we truly thank you for your time spent reviewing your recent stay at Mama Roma and rating us with the best score!!!We are incredibly happy that you had an amazing stay and we really hope that shall you visit Rome again you would love to stay at Mama Roma once more and finally experience our Mama Bath!MAMA LOVES YOU

10/10 Loistava

Charlotte

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect choice for a weekend in Rome. Hotel restaurant has amazing food, great atmosphere and staff are wonderful. Hotel is stylish, modern and comfortable, we will be returning!
Yöpyi 3 yötä helmikuussa 2024
Enrica Front Office Shift Leader vastasi 10.3.2024
Dear Charlotte,we thank you for your time spent reviewing our Mama Roma and rating us with the best score!!!We are extremely happy that you fell in love with Mama Roma vibes and atmosphere and that everything about your stay was perfect!The Mama Gang can't wait to welcome you back!MAMA LOVES YOU

6/10 OK

franck

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Nous regrettons la fermeture du spa et du rooftop, sans nous en avoir prévenu lors de la resevation
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Agnes

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ein tolles Hotel. Jederzeit gerne wieder beim nächsten Rombesuch.
Yöpyi 3 yötä helmikuussa 2024
Enrica Front Office Shift Leader vastasi 5.3.2024
Dear Agnes,we thank you deeply for your time spent reviewing our Mama Roma and rating us with the best score!We are extremely happy that you had an amazing Mama Experience and everything about your stay was just perfect. :)The Mama Gang really looks forward welcoming you back again soon!MAMA LOVES YOU