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Arvostelut: Palazzo Montemartini Rome, A Radisson Collection Hotel

5 out of 5
Palazzo Montemartini Rome, A Radisson Collection Hotel
largo giovanni montemartini, 20, Rome, RM

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 349 kautta 612 arvostelua" "
Arvosana 8 - Hyvä. 164 kautta 612 arvostelua" "
Arvosana 6 - OK. 62 kautta 612 arvostelua" "
Arvosana 4 - Huono. 23 kautta 612 arvostelua" "
Arvosana 2 - Hirveä. 14 kautta 612 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sergey

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful property
Great hotel, breakfast should be better though
Yöpyi 2 yötä helmikuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

MAYU

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
内装も全て綺麗でした。また戻ってきます。
Yöpyi 1 yön toukokuussa 2024
Palazzo Montemartini, A Radisson Collection Hotel vastasi 15.5.2024
Dear Mayu,thank you very much for your great feedback.We can't wait to welcome you back very soon.Best,Palazzo Montemartini, A Radisson Collection HotelMarketing Department

10/10 Loistava

Claudia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing staff! Great location
Yöpyi 1 yön huhtikuussa 2024
Palazzo Montemartini, a Radisson Collection Hotel vastasi 26.4.2024
Dear Claudia,thank you so much for choosing Palazzo Montemartini during your stay around Rome and for taking the time to make this good review of our hotel. We can't wait to welcome you back soon!If you have any request, please feel free to reach out.Best,Palazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Samir, Abu Dhabi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great 4 night getaway in Rome
Yöpyi 4 yötä huhtikuussa 2024
Palazzo Montemartini, a Radisson Collection Hotel vastasi 26.4.2024
Dear Samir,thank you so much for your wonderful review!We can't wait to welcome you back next time in Rome.Wish you all the best.Palazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Amitabh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Palazzo Montemartini, a Radisson Collection Hotel vastasi 11.4.2024
Dear Amitabh,thank you very much for your review.We hope to welcome you back soon.Best regards,Palazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Robert S

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Palazzo Montemartini, a Radisson Collection Hotel vastasi 3.4.2024
Dear Robert,thank you for your review and for choosing Palazzo Montemartini, a Radisson Collection Hotel in Rome.Best,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

6/10 OK

Fabio

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Palazzo Montemartini, a Radisson Collection Hotel vastasi 3.4.2024
Dear Fabio,thank you very much for your feedback.Wish you a good day.Best,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

2/10 Hirveä

Lilly

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It has been a very disappointing experience to stay in this hotel. The hotel reservation and front desk are not reasonable and not helpful. We had an error in booking and the hotel is not accommodating at all.
Yöpyi 4 yötä marraskuussa 2023

10/10 Loistava

Patricia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful stay, the staff was very friendly. We look forward to staying there the next time we travel to Rome.
Yöpyi 3 yötä lokakuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 15.11.2023
Dear Patricia, thank you very much for your review.We are glad to read that you stay was wonderful!We would be happy and honored to welcome you back next time.Best regards,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

10/10 Loistava

Tom

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Highly recommended
The hotel's location is extremely convenient, at two minutes (one minute if you get lucky with the traffic lights) of Roma Termini, but nevertheless once you enter the gate, you feel like being in a remote luxurious place. The hotel itself is certainly worth its 5 stars - excellent service, very friendly staff (at the door, at the reception, in the restaurant and the cleaning people) and spacious (and quiet - the windows' glass must be extremely thick since I didn't hear any sound coming in from outside) rooms. I'd certainly consider returning, the next time I'm in Rome.
Yöpyi 6 yötä syyskuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 15.9.2023
Dear Tom, thank you so much for your nice words, it's been an honour to welcome you at Palazzo Montemartini, a Radisson Collection Hotel.if you should return to Rome, we would be happy to have you here once again.Best regards,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

2/10 Hirveä

James

Yöpyi 4 yötä syyskuussa 2023

10/10 Loistava

Ryan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff goes out of their way to ensure your stay. First room was not up to our standards so we asked for a different room to which they happily agreed. The breakfast was fantastic!
Yöpyi 3 yötä elokuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 4.9.2023
Dear Ryan, thank you very much for your excellent review.We are glad to know that your experience has been great during your stay at Palazzo Montemartini, a Radisson Collection Hotel.Best regards,Palazzo Montemartini, a Radisson Collection HotelRagosta Hotels CollectionMarketing Department

10/10 Loistava

Nazanin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed at this hotel for 5 nights. It was a combination of modern and old architecture, very clean with friendly staff who were there for us. We enjoyed buffet breakfast with variety of food and drinks including champagne and all kinds of fresh fruit juices and homemade cakes and Italian desserts. Rooftop restaurant has a great view with live music, and we had great time having dinners and drinks there. Rooms are clean and with modern design. SPA and pool area is very nice, clean, and quiet that after a busy day you can relax there. We loved staying there and I recommend it to everyone who has a great taste. N. Nazmi from the US. .
Yöpyi 5 yötä elokuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 4.9.2023
Dear Nazanin, thank you so much for your feedback and for choosing Palazzo Montemartini for your vacation in Rome!Thank you for recommending our hotel to others with great taste. We hope to welcome you back in the future for another memorable stay. If you have any further feedback or requests, please don't hesitate to let us know.Best regards,Palazzo Montemartini, a Radisson Collection HotelRagosta Hotels CollectionMarketing Department

4/10 Huono

Heike

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Hotel muss an einigen Stellen dringend renoviert werden ich musste 2 mal umziehen weil ich einmal die falsche Zimmerkategorie hatte zu schlecht und einmal ist Wasser von der Decke gelaufen
Yöpyi 3 yötä elokuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 24.8.2023
Dear Heike, thank you for taking time to make a review of your recent stay at Palazzo Montemartini in Rome.We are sorry about your complaints, our staff works hard in order to sort out every kind of issue and try to meet any kind of request from our guest.We remain available in case we can do something about it.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

4/10 Huono

Zheng

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointing stay.
This hotel is very over-priced for the quality of their rooms and the service they provide. We booked a queen bed but instead were given a room with 2 single bed pieced together. We booked a 50min couple massage but was shortchanged cuz only 40min was actually done. The staff is slow in getting our stored luggage and we missed our train despite staying directly opposite the station. The surrounding environment is also not very safe and clean. Overall,I will not book again.
Yöpyi 2 yötä elokuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 22.8.2023
Dear Zheng,we appreciate your feedback regarding your recent stay at our hotel. We will take into consideration your comments about the staff's response time and luggage retrieval. We value your input and will use it to enhance our services and to try to further improve ourselves. We remain available for any eventualities.Bes regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 Hyvä

Carlos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No puedes caminar a las atracciones. Al rededor del hotel está muy sucio y con negocios feos. Lo bueno es que está cerca del tren station. El edificio tiembla al Pasar los autos. Las camas están duras las almohadas duras. El spa no funcionaba.
Yöpyi 2 yötä elokuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 22.8.2023
Dear Carlos,Palazzo Montemartini is in an absolutely strategic location for those wishing to visit the greatest and most famous attractions of the Eternal City or for business travelers by being within walking distance of the main train station. The spa offers high quality wellness services accessible to all guests of our hotel.If we can provide any king of help regarding your recent stay, we remain at your complete disposal.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Alexandre

Yöpyi 5 yötä kesäkuussa 2023
Palazzo Montemartini, a Radisson Collection Hotel vastasi 22.8.2023
Dear Alexandre,thank you very much for taking time to make this good review of your recent stay at Palazzo Montemartini.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 Hyvä

Anusoorya

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Anusoorya,thank you very much.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

6/10 OK

amjad

Yöpyi 1 yön kesäkuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Amjad,thank you.

10/10 Loistava

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel was beautiful and conveniently located adjacent to the train station. There were plenty of great restaurants close. Our room was very nice and the staff was outstanding
Yöpyi 2 yötä kesäkuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Joseph,thank you so much!Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

scott, Indiananpolis

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
We enjoyed our stay at the hotel. Very nice restaurant on site. Had dinner there twice during our 4 night stay. It was pricey, but very nice overall.
Yöpyi 4 yötä kesäkuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Scott,thank you very much!Best regardsGabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Amarachi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel was in an excellent location. Very quiet and the team here was very customer oriented
Yöpyi 6 yötä toukokuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Amarachi,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 Hyvä

German, El Paso

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Likes: Huge suite with two balconies. Great included breakfast (top notch). Great included spa experience. Hotel staff very helpful in calling taxi service for us and for helping us get tickets to the Vatican. Dislikes: Wife was furious because air condition would not cool enough and would shut off. After complaining about this on multiple occasions to the front desk, nothing was done to resolve the issue, except for being told that they would take care of it, but nothing happened. This is unacceptable for a 5 star hotel. Very stingy on hand soap and other room toiletries. I had to ask for more soap, since they only gave you one tiny bar of soap. Shower leaking water through the shower walls onto the suite wood floor. This was brought to the front desk’s attention. Cocktails and fancy dinner at the hotel restaurant were way overpriced for what you got. The breakfast which was included in our rate was actually better that our dinner there.
Yöpyi 2 yötä toukokuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear guest,thank you very much for taking time to make a feedback about our hotel in Rome.We are glad to know that your experience has been great during your stay at Palazzo Montemartini.We will take into consideration all your comments in order to improve further.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 Hyvä

Michalis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä huhtikuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Michalis,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Gladys Viridiana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excelente hotel, súper ubicado, muy cómodo y el persona excelente
Yöpyi 3 yötä huhtikuussa 2023

8/10 Hyvä

Mathieu

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel near the train station so convenient
Yöpyi 1 yön huhtikuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Mathieu,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Veda

Yöpyi 2 yötä maaliskuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Veda,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Mads

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect Roma
Yöpyi 4 yötä maaliskuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Mads,thank you so much!Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Ka Ling

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a pleasant stay at this hotel, very close at the train station of Rome. Rooms very spacious. Staff was very friendly. The breakfast was excellent.
Yöpyi 2 yötä helmikuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Ka Ling,thank you for taking time to make such a positive feedback of Palazzo Montemartini.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

6/10 OK

jerome

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Un service 5* un emplacement 1*
Un personnel accueillant, agréable et à l'écoute. Ce qui a caché ce séjour est une chambre coté route très bruyante (conteneur bouteille, véhicule jour et nuit + voisinage bruyant). Hotel en face de la gare pratique mais le quartier pas top.
Yöpyi 2 yötä maaliskuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Jerome,thank you for taking time to make a review of your stay at Palazzo Montemartini in Rome.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 Loistava

Alexandre

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2023
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 21.7.2023
Dear Alexandre,thank you!

10/10 Loistava

Charles

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You guys will not be disappointed! From the time you arrive in your taxi you’re greeted by the car door. Rain or shine. One raining yucky day the doorman ran outside in the rain and held up the umbrella and opened the door. The food in there is delicious. ALL YOU CAN EAT BREAKFAST BUFFET! Very comfortable beds and awesome water pressured shower heads and stone bathtubs! The staff are at the highest quality of professional! Front desk, bellman, doorman, and restaurant staff Lorenzo the doorman has to be my favorite person in the hotel! He’s the doorman! You guys you must stay here!!! Worth every Euro❤️
Yöpyi 2 yötä tammikuussa 2023
Daniel Del Sole - Guest Experience Team vastasi 6.3.2023
Dear Charles, Thank you for this memorable feedback!We are really glad you enjoyed your stay with us, our main goal is to guarantee a fully satisfying vacation and to make the time you had with us something to be remembered. We are sure we will welcome you again when back in Rome!See you soon, thank you once again.Regards,

10/10 Loistava

Amy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stay here all the time because of the location and proximity to many things. It is close to most of the tourist attractions, has a nice breakfast and bar area and is just across from the termini train station which we use a lot
Yöpyi 1 yön marraskuussa 2022
Daniel Del Sole - Guest Experience Team vastasi 27.11.2022
Dear Amy, Thank you very much for leaving your feedback after your stay. We are glad you always choose us for your Roman holidays and you keep up your satisfaction time after time.We daily strive just to reach this important goal: your satisfaction. We are sure we will welcome you again in the near future.Kind regards,

6/10 OK

Geoff

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Could have been netter
I did not receive the room that was detailed on my booking and reception tried to fob me off saying it was subject to availability, but I booked it in June.
Yöpyi 3 yötä marraskuussa 2022
Daniel Edoardo Del Sole - Guest Experience vastasi 17.11.2022
Dear Mr. Geoff, Thank you for sharing with us your feedback. We are sorry we did not meet your expectations as far as the room category is concerned. We upgraded your booking from a Collection to a Premium room, hoping to guarantee you the best stay possible. We did not reach our goal, which is your satisfaction, although we do hope to have another chance in the future.Kind Regards,

10/10 Loistava

Edouard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2022
Daniel Del Sole - Guest Experience Team vastasi 12.11.2022
Dear Edouard, Thank you for your much appreciated feedback.We are glad you appreciated your stay with us and we do hope to welcome you again in the near future.Regards

10/10 Loistava

Arrian Arbiol

Yöpyi 4 yötä lokakuussa 2022
Gabriele Rizzoli Community Manager - Ragosta Hotel vastasi 28.7.2023
Dear Arrian,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

4/10 Huono

Alain

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
550 € par jour pour une chambre au confort approximatif Service conciergerie inexistant Bon petit dej Personnel accueillant et plein de bonne volonté
Yöpyi 3 yötä lokakuussa 2022
Daniel Edoardo Del Sole - Guest Experience vastasi 21.10.2022
Cher M. Alain, Merci de nous avoir donné votre avis.Nous sommes désolés le service et l'hotel n'ont pas eu à la hauteur de vos attentes, car nous travaillons toujours avec le but de satisfaire nos clients.Vos conseils et observations ont été appréciés, ils nous indiquent les points à renforcer et revoir.Nous sommes heureux vous avez aimé notre offre du petit déjeuner et nous aimerions vous accueillir à noveau dans l'avenir pour vous donner un autre avis sur l'hotel.N'hésitez pas à nous contacter si nous pouvons vous être utiles.Cordialement,

10/10 Loistava

Mahbub

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed in the same hotel in 2016, but it was owned and managed by a different company. I was little skeptical this time, still booked due to convenient location. I am extremely satisfied that the hotel maintained its high standard. If I have to specify two positive points I’ll mention excellent staff and highly convenient location.
Yöpyi 7 yötä syyskuussa 2022
Daniel Del Sole - Guest Experience Team vastasi 12.11.2022
Dear Manhub, We really appreciate your comments following your stay here at Palazzo Montemartini, A Radisson Collection Hotel. We strive every day to reach this final goal: your maximum satisfaction and pleasure to spend your time with us. Thank you.We do hope to welcome you once again in the future.Regards,

10/10 Loistava

Mahbub

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 7 yötä syyskuussa 2022

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super séjour et bel accueil
Yöpyi 1 yön syyskuussa 2022
Daniel Del Sole - Guest Experience Team vastasi 12.11.2022
Dear David, We really thank you for your positive feedback following your stay.We are glad you appreciated our team and, generally speaking, your experience at Palazzo Montemartini, A Radisson Collection Hotel. We are already waiting to welcome you back in Rome.Regards,

4/10 Huono

Rajeev

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

Kimberly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This beautiful property is located directly across from the train station - Roma termini. We booked one night for its location but will be back again as it was so elegant! My family loved it, we need more time to enjoy more!
Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

Armando

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente hotel, todo el staff muy amables, muchos detalles de cortesía en la habitación que te hacen sentir bienvenido. el desayuno muy bueno
Yöpyi 4 yötä elokuussa 2022
Daniel Edoardo Del Sole - Guest Experience vastasi 21.10.2022
Dear M. Armando, Thank you very for your very much appreciated feedback.We are really glad you enjoyed your stay with us, especially our team and the breakfast service. We do hope to welcome you in the future.Thanks you once again.Kind Regards,

10/10 Loistava

Adam, New York

Yöpyi 1 yön elokuussa 2022

4/10 Huono

Rinas

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
I don't think the staff here understands the concept of good customer service, especially expected from a 5 star property. There was a taxi strike in Rome the last 2 days (of 3) that we stayed at the property. The night before checkout I call to arrange for a private car and the answer was that the taxi strike will be over by the morning (my departure). The next morning I check out and ask the bellman for a taxi and the answer was that strike is still on and asked me to arrange for an uber myself at the last minute (at 7 AM in the morning), while scrambling to get to the airport in time. Pure luck, I got an uber just in time (considering that they were in demand due to the taxi strike). Also - at the time of check-in, we request the front desk to call a restaurant to make a reservation - the answer was no one is picking up at the restaurant - my wife gets a local sim and we call, and surprisingly we get through at first attempt (coincidence? maybe not! ). This is not the customer service what we are used to from staying at many other 5 star properties in this trip and in prior trips. This was the worst hotel experience of this trip of 20 days, having stayed at 7 different hotels across different towns in Italy. I would happily give all the other 6 hotels a 5 star rating and this one not more than 2 stars.
Yöpyi 3 yötä heinäkuussa 2022

2/10 Hirveä

Vincent

Yöpyi 4 yötä heinäkuussa 2022

8/10 Hyvä

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location and nice staff
Yöpyi 7 yötä kesäkuussa 2022

6/10 OK

Andreas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä kesäkuussa 2022

8/10 Hyvä

Doran

Matkusti kumppanin kanssa
Hyvää: Siisteys
It's not bad and conveniently located next to the train station. But we had no water from time to time in our bathroom and when it was on, it was a trickle. Weird smell in the foyer. Our room also had worn leather bean bags stacked against the wall to conceal unfinished building work.
Yöpyi 2 yötä kesäkuussa 2022
Edoardo Leonardi vastasi 27.6.2022
Dear Mr. Doran, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We always aim to surprise our guests with designs and charming facilities, so we regularly review our accommodation to ensure the highest standards are met. Thanks to your feedback we will ask our team to check the room as a priority. We look forward to your next stay Edoardo Leonardi Room Division Manager Palazzo Montemartini Rome, A Radisson Collection Hotel