Dear Janne,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to see you in the future. Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Arvoisa vieraamme MiraOlemme iloisia kuullessamme, että huoneen siisteys ja hotellin kunto olivat mielestäsi erinomaiset. Pahoittelemme kuitenkin, että koit ongelmia lentokenttäbussin ja huoneen varauksen kanssa. Lentokenttäbussimme on ilmainen palvelu, joka kulkee noin 20-40 minuutin välein, ja joskus ruuhka-aikoina voi olla viivästyksiä. Tulevaisuudessa voit aina ottaa yhteyttä vastaanottoon, jos tarvitset apua bussin saapumisaikojen suhteen. Huonevarauksen osalta pyrimme aina tarjoamaan asiakkaillemme heidän toivomansa huoneen, mutta joskus saatavuus voi olla rajoitettua. Olemme pahoillamme, että huoneessasi oli vain yksi peitto, ja että jouduit odottamaan toista peittoa keskiyöhön asti. Vastaanottomme on avoinna 24/7, ja pyrimme aina ratkaisemaan tällaiset ongelmat mahdollisimman nopeasti. Hotellimme on tosiaan eläinystävällinen, ja huoneissamme on erilaisia lattiapäällysteitä, kuten kokolattiamattoja ja laminaattilattioita. Voit aina pyytää huonetta, jossa on laminaattilattia, jos se sopii paremmin tarpeisiisi.Vilpittömästi pahoitellen,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Guest,Thanks for your review of our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.However, we regret that your dining experience did not meet your expectations and are always open to suggestions on how we may improve.Our team looks forward to welcoming you back in the future. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORTSchipholweg 181 - 1171 PK Badhoevedorp – The Netherlands

Dear, Thank you for the high score. We hope to see you again in the near future. Have a good weekend. Kind regards, Rebecca

Dear Walter, thank you for taking the time to share your experience with us.We are pleased to hear that our proximity to the airport was a highlight of your stay, ensuring a smooth connection for your travel plans.However, we regret to hear that aspects of room cleanliness and condition did not meet your expectations. Our team strives to provide well-maintained and comfortable accommodations, and we apologize if we fell short in this instance. Regarding the room amenities, we continuously work to offer facilities that add value to our guests' experience and are sorry if they did not align with your needs on this occasion. Please be assured that our guest feedback is taken seriously as it helps us to improve our services.We are heartened to note that you found our service to be satisfactory. Our staff is dedicated to providing attentive and friendly service to ensure our guests feel welcome and supported throughout their stay.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Elisabeth, We would like to thank you for this review about your recent experience in our hotel.We do have varying categories of rooms with different sizes and would have been happy to help you find a room better suited to your requirements. Please let us know your preferences on your next visit.We hope to welcome you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Guest, Thank you for reviewing your recent experience.We are pleased to hear that you appreciated the complimentary airport shuttle and the service provided by our reception staff. These are aspects of our hotel that we are very proud of.However, we regret to hear that there were difficulties with payment options and the cleaning of your room did not meet your expectations. We strive to provide seamless service and amenities, though it seems we fell short in these areas. Please rest assured that we are looking into these matters to enhance our guest experience. While our restaurants and bars are currently not in operation, we do offer a buffet and our takeaway shop is always available for your convenience.It is also encouraging to read that you found the overall service to be exemplary and the amenities satisfactory. We hold ourselves to high standards, and it is affirming to know these efforts resonate with our guests.We hope to welcome you back. All the best.IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Margaret, We would like to thank you for this review about your recent experience in our hotel.It's rewarding to know that our complimentary shuttle service to and from the airport met your expectations and added convenience to your travel. We're also delighted that our breakfast buffet and the cleanliness of our rooms were highlights of your stay.We do, however, regret that our service did not entirely meet your expectations. Rest assured, we are committed to providing the highest standards of hospitality and your comments have been shared with our team for review. Whilst our location is strategically placed for airport access, we understand that it may not be ideal for all local attractions. Yet, many guests appreciate the direct 20-minute bus ride to Amsterdam's city center, available from the bus station across the hotel.Finally, we are glad to hear that the amenities within your room contributed positively to the comfort of your stay. Our teams work diligently to ensure that every guest has a pleasant experience, and it's wonderful to know these efforts resonated with you.We hope to welcome you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Thomas, thank you for taking the time to share your experience with us.We're delighted to hear that the cleanliness of our rooms and the condition of our hotel met your expectations, and that you found our service satisfactory.However, we regret that the room size and amenities did not fully meet your needs. Our hotel aims to provide a comfortable and efficient stay for travelers in transit, and we apologize if this aspect did not enhance your experience. Regarding your dining experience, while we strive to offer a variety of options, we understand that the current limited selection may not have satisfied your preferences. We take your concerns seriously, and while our restaurant options are evolving, we hope to expand our offerings to better cater to our guests' tastes.We appreciate your recognition of our commitment to cleanliness and service, and we are continually working to improve all aspects of our guests' stay.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Peter,Thank you for such a great review.It brings us great pleasure to hear that the variety and quality of our breakfast offerings met your expectations and that you found the breakfast room environment large, clean, and comfortable. We are also delighted to learn that the cleanliness of your room and the overall condition of our hotel contributed positively to your experience. Furthermore, your satisfaction with our room amenities is very much appreciated. Rest assured that our team is committed to maintaining these high standards for all our guests.Here at ibis Schiphol Amsterdam Airport, we are dedicated to providing a comfortable and enjoyable stay, and your feedback is an encouraging affirmation of our efforts.We look forward to a return visit from you in the future.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Neel,Thank you for such a positive review.We are glad that you had a pleasant stay with us and appreciated our convenient location. It would be our pleasure to have you return on another occasion. Very best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Theo, thank you for taking the time to share your experience with us.We are delighted to hear that you were satisfied with our hotel condition, the service provided by our team, and the amenities available in your room. These are areas we take great pride in and continuously strive to maintain to the high standards expected at ibis Schiphol Amsterdam Airport.However, we regret to learn of your concerns regarding the cleanliness of the carpet in your room. Please be assured that our aim is to provide a clean and comfortable environment for all our guests. We take comments such as yours seriously and will look into this matter to ensure that it is addressed appropriately. Our commitment to cleanliness is unwavering, and we apologize if we fell short in this instance.We are thankful for your positive remarks on the other aspects of your stay and hope that they contributed to an overall pleasant experience.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Felix,Thank you for such a great review.We are delighted to hear that our complimentary airport shuttle service met your expectations and contributed positively to your experience. It's also gratifying to know that you found our rooms to be impeccably clean and our hotel's condition to be up to standard.However, we noticed your room amenities did not completely meet your satisfaction. While our rooms are designed with guest comfort in mind, featuring Sweet Beds and a variety of room types, we regret any aspect that fell short of expectations. Your comfort is our priority, and we appreciate you bringing this to our attention.Our team takes great pride in serving our guests, so your acknowledgment of our dedicated service is very much appreciated. Rest assured that we strive to provide a welcoming and comfortable environment for all our guests.We look forward to a return visit from you in the future.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Kathy, We would like to thank you for this review about your recent experience in our hotel.It is rewarding to hear that you appreciated the convenience of our parking facilities with the complimentary airport shuttle, as well as our extensive breakfast options. Our location is indeed designed to provide ease of access and a positive start to your travels.However, we regret to learn of the inconvenience caused by the smoke experienced on the first floor. Please accept our apologies for any discomfort this may have caused. We strive to ensure a pleasant environment for all our guests, and we will continue to monitor and address such concerns diligently.Your kind words regarding our staff are greatly appreciated. We are delighted that the condition of the hotel, the cleanliness of the rooms, and the amenities provided met your expectations. Our team is dedicated to offering a welcoming atmosphere and ensuring that our guests have a comfortable stay.We hope to welcome you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Wong,Thank you for such a great review.It is heartening to hear that you found our staff welcoming and our service commendable. We strive to maintain high standards of hospitality and your appreciation of our friendly team and the cleanliness of our rooms is a testament to these efforts.We take note of your ratings regarding the hotel's condition and room amenities. We apologize if these aspects did not meet your expectations. Please rest assured that our team is continuously working on maintaining and improving our accommodations to ensure a comfortable experience for all guests. Your feedback is invaluable in guiding these improvements.We are also pleased that our service met your expectations and contributed to a positive experience. At ibis Schiphol Amsterdam Airport, we take pride in offering a seamless stay with amenities designed for convenience and comfort.We look forward to a return visit from you in the future.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Randall,Thank you for such a great review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to a return visit from you in the future.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Beatriz, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found our room amenities to your satisfaction.However, we regret to hear that you felt limited in dining and walking options. While our on-site restaurant is temporarily closed, we do offer a buffet and a 24/7 take away shop in the lobby for the convenience of our guests. Additionally, Schiphol Noord bus station is located just across from the hotel, offering a direct bus to Amsterdam's vibrant city centre, which is a mere 20-minute drive away. This provides access to a wide array of dining and leisure activities.We understand that these alternatives may not have been fully apparent, and we apologize for any inconvenience this may have caused. Our team strives to ensure every guest has a comfortable and enjoyable stay, and we appreciate your observations regarding the cleanliness and overall condition of the hotel. Rest assured, we are dedicated to maintaining high standards in all aspects of our service.We hope to welcome you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Barry,Thank you for such a great review.It's wonderful to learn that the cleanliness of our accommodations exceeded your expectations and that you found the overall condition of our hotel to be top-notch. Delivering exceptional service is what we strive for, and your recognition of our efforts is truly rewarding.Our team takes pride in our commitment to providing a clean, comfortable, and welcoming environment for all our guests. It's gratifying to see these aspects of your stay highlighted in your feedback.Thank you for choosing ibis Schiphol Amsterdam Airport for your travels. We look forward to the pleasure of welcoming you back in the future.We look forward to a return visit from you in the future.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Alicia, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found our location convenient for your travels into the city. However, we regret to hear that the cleanliness of your room did not meet our usual high standards. Please rest assured that we are committed to providing a clean and comfortable environment for all our guests. Furthermore, we are always working on improving the condition of our hotel to ensure a pleasant stay for our guests.We are glad that you found our service satisfactory and we hope to enhance your experience further in the future.We hope to welcome you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Della,Thank you for such a positive review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.It would be our pleasure to have you return on another occasion. Very best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Chrystal,Thank you for taking the time to share your review.It is a pleasure to know that you found our location to be convenient.Unfortunately, it seems that we did not meet all of your expectations and take your feedback very seriously. We urge guests to make us aware of any issues or concerns during their stay so that these may be immediately addressed. Nevertheless, we will be reviewing your comments with our housekeeping and maintenance teams.We hope to be able to welcome you back for an improved stay.Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Beste Michael, Hartelijke dank voor deze enthousiaste beoordeling.We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.Graag tot een volgende keer!Met vriendelijke groeten,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Mohammed,Thank you for taking the time to review your stay.It is with great concern that we receive your comments regarding your recent stay with us. We always aim to deliver a high standard of customer service and it disheartens us to hear that we did not live up to these expectations on this occasion.Regarding room cleanliness and hotel condition, our team is dedicated to providing well-maintained accommodations. We are truly sorry to hear that you felt these aspects were not satisfactory. Our staff is trained to be attentive and supportive, and we regret if you perceived any indifference to your needs. We take pride in our 24/7 reception service, aiming to ensure that every guest feels well cared for at any time of day.We also note your concerns about the room amenities. Our rooms are designed to offer comfort and convenience, and we regret that they did not meet your satisfaction. While our minibar service is not available, we ensure that other amenities like coffee/tea facilities and in-room safes are maintained to enrich our guests' stays.As we continue to strive for excellence, we hope to have the opportunity to show you the high standards we aim to uphold.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Dominic,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Beste Evelien,Hartelijk dank voor uw positieve beoordeling.Het verheugt ons te horen dat onze shuttlebusservice naar Schiphol aan uw verwachtingen voldeed en dat de algehele staat van het hotel evenals onze dienstverlening positief door u werden ervaren.Wij betreuren het echter dat de netheid van uw kamer niet geheel aan uw verwachtingen voldeed. Ons team streeft ernaar om alle gasten een onberispelijke kamer te bieden, en uw opmerkingen zijn belangrijk voor ons. We zullen blijven inzetten op dagelijkse zorgvuldigheid om deze ervaringen te verbeteren.Nogmaals dank voor uw waardering van onze service en de conditie van ons hotel. We vinden het fijn dat deze aspecten bijgedragen hebben aan een positieve ervaring tijdens uw verblijf.Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groet,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Jamal,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Guest,Thank you for such a positive review.We're delighted to hear that our complimentary airport shuttle service met your expectations and provided ease during your travels. It is our aim to offer convenient connectivity for our guests.We also appreciate your positive remarks on the cleanliness of our rooms, the service provided by our team, and the amenities available. Our staff strives to deliver a comfortable and enjoyable experience, so your feedback is truly encouraging.Should your travels bring you back to the area, we would be pleased to welcome you again and ensure another pleasant stay.We look forward to seeing you again soon, Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Christopher,Thank you for taking the time to share your feedback.We are glad to hear that your overall experience at our hotel met your expectations and that you found our transportation services to be reliable.We regret to hear there was a lack of communication regarding your early check-in inquiry. While we strive to address all guest requests promptly, it seems we fell short in this instance, and for that, we are truly sorry. Please rest assured that we are continuously working to improve our response times to enhance our guest experience.Your kind words about the hotel and the services provided are greatly appreciated and will be shared with our dedicated team. It is always encouraging to learn that our efforts are noticed.We hope you will consider staying with us again in the future. Best regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Beste Yun, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Johanna,Thank you for sharing this positive review.It's wonderful to hear that our efficient check-in process and convenient shuttle service met your expectations and contributed to a smooth experience. We take great pride in maintaining the highest standards of cleanliness and service, so your positive feedback on the room's condition and amenities is very much appreciated. Our team strives to provide a comfortable and enjoyable stay for all our guests, and your satisfaction is a delightful affirmation of their efforts.We all look forward to welcoming you back in the future.Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Jens,Thank you for your positive review, we appreciate it.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Gaston,Thank you for this positive review of your stay with us.It is delightful to hear that you found the complimentary airport shuttle service convenient and the check-in process efficient. While our dining options are currently limited, we are glad that you could still enjoy the available services. We appreciate your kind words on the cleanliness and condition of our hotel, and it is wonderful to know that the service provided by our team met your expectations. The amenities in our rooms are designed for comfort, and it's great to learn that they contributed positively to your stay.We all hope to welcome you back in the future.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Julieta Alejandra,Thank you for taking the time to share your review.We are truly disheartened to hear that your stay did not meet the high standards we strive to uphold. While our rooms are designed to be cozy and are maintained with daily housekeeping, it seems we fell short of our goal during your visit. Our team is committed to providing a clean and comfortable environment for all our guests, and we regret that this was not reflected in your experience. Additionally, we take pride in our 24/7 guest services, and it is disappointing to learn that you were not satisfied. Please rest assured that we take your comments seriously and are looking into the matters you've raised.We look forward to welcoming you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dag Ludger,Bedankt voor uw beoordeling.Het spijt ons te horen dat onze kamers niet aan uw verwachtingen hebben voldaan en dat u niet volledig tevreden was met de staat van het hotel. Onze gasten verdienen de beste service en comfort, en het is jammer dat we dit keer niet aan die standaard hebben kunnen voldoen. We zijn constant bezig met het verbeteren van onze faciliteiten en het trainen van ons personeel om onze gasten de best mogelijke ervaring te bieden. Het is onze hoop dat u onze inzet voor kwaliteit en comfort tijdens een toekomstig verblijf kunt ervaren.Hoewel onze kamerfaciliteiten niet geheel aan uw verwachtingen voldeden, hopen we dat u hebt kunnen genieten van de andere voorzieningen die we bieden, zoals de 24-uurs receptie en de fitnessruimte.We hopen u in de toekomst nogmaals te mogen verwelkomen.Met vriendelijke groeten,IBIS SCHIPHOL AMSTERDAM AIRPORT

Benvolguda Maria,Moltíssimes gràcies per compartir amb nosaltres la seva magnífica valoració sobre el nostre establiment.Estem orgullosos de saber que vam ser capaços de fer que la seva estada resultés en una experiència agradable i celebrem haver estat a l'altura de les seves expectatives. També estem encantats que ha gaudit de l'esmorzar que li hem ofert i que el fàcil accés a mitjans de transport des de les nostres instal·lacions li hagi semblat convenient.Serà un plaer tornar-la a acollir sempre que ho necessiti.Rebi una cordial salutació,IBIS SCHIPHOL AMSTERDAM AIRPORT

Beste gast,Bedankt dat u de tijd nam voor deze review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groeten,IBIS SCHIPHOL AMSTERDAM AIRPORT

Beste Laura,Hartelijk bedankt voor deze mooie review.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Cheryl, Thank you for taking the time to review your stay.We're delighted to hear that you enjoyed a lovely dinner at our restaurant, and appreciated the convenience of our location for your layover needs. It's great to know that you found the room cleanliness to be impeccable. We take pride in our 24/7 shuttle service and proximity to Schiphol Airport, which many guests find advantageous for their travels. While you've rated some aspects of your stay such as hotel condition and service at 80%, we continuously strive to enhance our guest experience and value your feedback.We look forward to the pleasure of seeing you again in the future. Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Guest,We appreciate that you took the time to share your experience with us.We're glad to hear that you found our service to be excellent. It is one of our top priorities to provide outstanding service, and we're happy that we met this goal during your stay. However, we are sorry to hear about your disappointment with the room's condition. Our hotel is proud to have a dedicated housekeeping team ensuring daily cleanliness, and we regret that we fell short of our high standards in this instance. Regarding the noise levels, we strive to offer peace and comfort for all our guests. While our Superior rooms are equipped with Sweet Beds to enhance sleep quality, we also provide earplugs at reception for added comfort. We appreciate your comments on the convenience of our location and would like to highlight our complimentary shuttle service, which offers ease of access from Schiphol Airport.We hope to have the opportunity of welcoming you again in the future. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Brandon,Thank you for such a positive review.We're thrilled to hear that you enjoyed a tranquil day at our hotel after your travels. It's great to know our proximity to the airport contributed positively to your stay. Our team takes pride in maintaining a high standard of cleanliness, so your 100% satisfaction in this area is particularly rewarding. We're also pleased that you found our hotel conditions and service to be impeccable. Although you didn't mention our room amenities, we hope our Sweet Beds and complimentary airport shuttle added to the comfort and convenience of your visit.We look forward to the pleasure of welcoming you back again in the future. Many thanks,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Paul,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back for another memorable experience.Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT

Dear Stuart, thank you for taking the time to share your experience with us.We're delighted to hear that our staff made a positive impression and that the room met your expectations for its level and price. Your satisfaction with the service and room amenities is greatly appreciated, and we're glad that you found the overall condition of the hotel to your liking. Regarding your comment about payment methods in our bars and restaurants, we would like to clarify that we accept various cashless payment options to provide a convenient and secure transaction experience for our guests.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT

Beste gast,Hartelijk bedankt voor deze mooie review.Wij vinden het fantastisch te lezen dat u genoten heeft van uw verblijf in ons hotel.Tot weerziens.IBIS SCHIPHOL AMSTERDAM AIRPORT