Lomakeskukset – Cancúnin eteläiset alueet

”WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

”Staff was amazing and welcoming. We stayed one night to kick off our honeymoon and it was a blast. Cenote was beautiful in the morning, also got to see a little more wildlife. Only thing I caution is what I feel is the obvious; there are multiple units on the property and at night your glass house turns into an aquarium if your lights are on, meaning it’s easier for others to peer in. We could see the unit next to us from our bathroom, but quickly got over any shyness. We were able to Uber to...

”The only complaint that we had was that the hot water in our room took forever to come on in the sink, shower and hot tub. This should be fixed.”

”The room was dirty- sheets torn, stains on linen and robes provides has holes in them. The best thing about the property is the spa. The lobby is pretty and so is the spa area but upstairs where where the rooms are hold a consistent smell of mildew. Check in staff isn't very helpful if you encounter a problem- one lady was and her name escapes me, but I made an error when booking and nobody else went out of their way to help me. I will say Rodrigo in reservations partners with the young lady to...

”It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.”

”Henderson and Isabel were amazing! Very accommodating, we will be back!”

”The hotel is beautiful and the pools were very clean and well maintained. The grounds were very well kept and they attempted to clean up the sargassum best they could given the circumstances. However, the food was far below expectation. We frequently struggled to find something to eat and items on the buffet were cold despite being there the second that it opened. Room service was sparse with only a few items to choose from- but they have an excellent app for ordering and seeing what was going...

”Friendly staff, well laid out resort. Comfortable rooms”

”The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...