34 B Street, Behind Commercial Bank Building, Deira, Dubai
Arvostelut
6,8
Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 30 kautta 112 arvostelua" "
10–Loistava
30
Arvosana 8 - Hyvä. 30 kautta 112 arvostelua" "
8–Hyvä
30
Arvosana 6 - OK. 20 kautta 112 arvostelua" "
6–OK
20
Arvosana 4 - Huono. 11 kautta 112 arvostelua" "
4–Huono
11
Arvosana 2 - Hirveä. 21 kautta 112 arvostelua" "
2–Hirveä
21
6,6/10
Siisteys
7,2/10
Henkilökunta ja palvelu
6,2/10
Palvelut/mukavuudet
6,6/10
Majoituspaikan kunto ja tilat
6,6/10
Ympäristöystävällisyys
Arvostelut
2/10 Hirveä
Malena
Matkusti kumppanin kanssa
19.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stay away from this place, is super dirty, smells terrible, we had flies inside the room, bed sheets were dirty, bathroom super nasty.
Malena
Yöpyi 1 yön huhtikuussa 2024
Queentin Suresh vastasi 23.4.2024
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.
4/10 Huono
mazen
Liikematkailija
3.3.2024
very bad and old place so darty
mazen
Yöpyi 4 yötä helmikuussa 2024
Queentin Suresh vastasi 19.3.2024
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.
2/10 Hirveä
yassine, creteil
5.2.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hôtel Smell terrible ! Cigarette And cafard everywhere omg I paid 300€ for 2 night i stay only 1 discusting hôtel Never again !
yassine
Yöpyi 2 yötä tammikuussa 2024
Queentin Suresh vastasi 19.3.2024
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.
8/10 Hyvä
Mohammed
Liikematkailija
7.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
good stay
excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant
Mohammed
Yöpyi 3 yötä joulukuussa 2023
10/10 Loistava
DINESH
Liikematkailija
13.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
Excellent hotel with good connectivity. Staff Mr.Uzair has been extremely help during the entire stay. Thanks Uzair.
DINESH
Yöpyi 1 yön joulukuussa 2023
10/10 Loistava
DINESH
Liikematkailija
11.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
Very good hotel in terms of service.
Uzair from the staff is very helpful.
DINESH
Yöpyi 5 yötä joulukuussa 2023
10/10 Loistava
DINESH
Liikematkailija
11.12.2023
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
Excellent Hotel.
Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything.
Thanks Uzair for so generous service.
DINESH
Yöpyi 5 yötä joulukuussa 2023
2/10 Hirveä
TAMER
1.12.2023
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I left the hotel and didn’t stay even the first night, and when I try to cancel the reservation, it was pass out 6:00 pm , and I didn’t get back my money
TAMER
Yöpyi 4 yötä marraskuussa 2023
2/10 Hirveä
Pak On
17.11.2023
Pak On
Yöpyi 1 yön marraskuussa 2023
Queentin Suresh vastasi 19.11.2023
Noted
4/10 Huono
Gabriel
Liikematkailija
5.10.2023
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gabriel
Yöpyi 1 yön lokakuussa 2023
Queentin Suresh vastasi 15.10.2023
Noted
10/10 Loistava
Diana
12.6.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was well kept but for the gym and part of the service
Diana
Yöpyi 14 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager
10/10 Loistava
Tilahune
31.5.2023
Tilahune
Yöpyi 8 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager
6/10 OK
Mary Rose
26.5.2023
It was my second time
Mary Rose
Yöpyi 2 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager
8/10 Hyvä
Claudio
25.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pienamente soddisfatto di tutto e tutti.
A due passi dalla metro Al Rigga in piena Downtown di Dubai mi sono trovato benissimo; è un pò datato ma pulitissimo, con una ottima colazione, col personale molto gentile. Corrisponde ad un tre stelle europeo ma in pieno centro molto vivace, accanto la metro che ti porta ovunque ad un prezzo straordinario non credo ci possa essere di meglio.
Claudio
Yöpyi 2 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Thank you for choosing Landmark Summit Hotel and for giving us a positive rating. We are glad that you had an excellent stay in our hotel. Rest assured that your kind praised of words will be shared with the entire team. We look forward to welcoming you again in our Landmark Summit Hotel. All the best, Queentin Suresh Jeyaraj, Front Office Manager
2/10 Hirveä
Mohammad
Liikematkailija
22.5.2023
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Don't try my experience to stay there
Rooms are not proper. AC always has a noisy sound. toilets drainage isn't OK. The rooms are full of cockroaches.
It isn't worth than 0 star by the way.
Mohammad
Yöpyi 4 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.
8/10 Hyvä
Aldo
15.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Aldo
Yöpyi 6 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager
10/10 Loistava
Tilahune
15.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like everything
I didn't like nothing
Tilahune
Yöpyi 7 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Thank you for choosing Landmark Summit Hotel and for giving us a positive rating. We are glad that you had an excellent stay in our hotel. Rest assured that your kind praised of words will be shared with the entire team. We look forward to welcoming you again in our Landmark Summit Hotel. All the best, Queentin Suresh Jeyaraj, Front Office Manager
2/10 Hirveä
Nasir
Liikematkailija
14.5.2023
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
It was the worst experience ever
Nasir
Yöpyi 4 yötä toukokuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.
8/10 Hyvä
Omar
5.5.2023
Omar
Yöpyi 6 yötä huhtikuussa 2023
Queentin Suresh vastasi 23.6.2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager
6/10 OK
BENOIT
23.4.2023
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
BENOIT
Yöpyi 5 yötä huhtikuussa 2023
8/10 Hyvä
KHALED AHMAD
10.3.2023
KHALED AHMAD
Yöpyi 2 yötä maaliskuussa 2023
10/10 Loistava
SUNIL
24.2.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
SUNIL
Yöpyi 3 yötä helmikuussa 2023
Saleh Gamal vastasi 26.2.2023
Thank you for your kind rating
6/10 OK
gh
11.2.2023
Totally fine
gh
Yöpyi 2 yötä helmikuussa 2023
Saleh Gamal vastasi 16.2.2023
Thank you for rating us.
6/10 OK
Sayed Ali Reza
2.2.2023
Sayed Ali Reza
Yöpyi 1 yön helmikuussa 2023
6/10 OK
hubert
25.1.2023
hubert
Yöpyi 1 yön tammikuussa 2023
Saleh Gamal vastasi 16.2.2023
Thank you for your Score
10/10 Loistava
Margaret
23.1.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best for the price
Very pleasant and lonely place to stay. Hotel staff are very friendly and helpful.
Margaret
Yöpyi 1 yön tammikuussa 2023
Saleh Gamal vastasi 16.2.2023
Thank you for your rating and kind comments
2/10 Hirveä
Alwathek
22.12.2022
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Alwathek
Saleh Gamal vastasi 16.2.2023
Thank you
8/10 Hyvä
Khalid
Liikematkailija
9.12.2022
Hyvää: Huoneen mukavuus
Khalid
Yöpyi 1 yön joulukuussa 2022
4/10 Huono
Abdulla
27.10.2022
Abdulla
Yöpyi 2 yötä lokakuussa 2022
2/10 Hirveä
Shiraz
18.9.2022
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cleaness and hotel was old enough
Completely repair needs to be done
And prices weee like Las Vegas
Shiraz
Yöpyi 3 yötä syyskuussa 2022
8/10 Hyvä
Tarkistettu asiakas
Matkusti ryhmän kanssa, Matkusti perheen kanssa, Liikematkailija
27.8.2022
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
خيار جيد
فندق جيد جدا في منطقه رائعه منطقه الرقه بالقرب من محطه مترو الرقة قرابه ٤٠٠ متر
الغرفه واسعه و نظيفه و التكييف ممتاز و الاستقبال ودويين للغايه
Tarkistettu asiakas
Yöpyi 4 yötä elokuussa 2022
10/10 Loistava
Ted
Liikematkailija
17.8.2022
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Experience and service
Very satisfied. I have been staying here for almost two months. Special thanks to Favaz and Collins at the reception and also Muhammad Faruk from house keeping.
Ted
Yöpyi 1 yön elokuussa 2022
6/10 OK
Mary Rose
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
15.7.2022
We had a great time at the hotel for 4 nights, though the internet was really bad. First night, they gave us a room for disable. The next day, I asked to moved so they can have extra room for disabled guest. Also, we need a bath tub cos we have 1 year old person whom can take a bath without sliding from the floor. The staff whos working night shift at the reception was nice and shows professionalism. The housekeeping stewards were really helpful. Also the pool attendant. Thank you.
Mary Rose
Yöpyi 4 yötä heinäkuussa 2022
10/10 Loistava
Khalid
15.7.2022
Khalid
Yöpyi 3 yötä heinäkuussa 2022
8/10 Hyvä
DINESH
Liikematkailija
11.7.2022
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Value for money.
Value for money. Clean room. Friendly staff.
DINESH
Yöpyi 9 yötä kesäkuussa 2022
10/10 Loistava
Douglas
24.6.2022
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Good value, kind staff, great location
I have stayed here several times, always good. It is a solid 3-star place, with courteous and helpful staff, spacious rooms, and a spa on the top floor, including outdoor pool, gym, steam room, and sauna. The location is superb, with 24 hour restos and shops close to hand. The Metro train is a 7 minute walk away, and a 15 minute ride to Dubai Airport.
Douglas
Yöpyi 1 yön kesäkuussa 2022
10/10 Loistava
WAI FONG
16.5.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location!
WAI FONG
Yöpyi 1 yön toukokuussa 2022
4/10 Huono
Bonita
Liikematkailija
13.5.2022
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Seriously needs updating. Can't charge devices overnight as many outlets have no power when lights are off. Broken fridge, broken lamp, broken toilet, very dark shower/tub and bugs coming up the floor drain. Staff were friendly but the physical condition can't be fixed by a smile. Spend some money and update!
Bonita
Yöpyi 3 yötä toukokuussa 2022
6/10 OK
clara Ijeoma
Matkusti ryhmän kanssa
11.5.2022
Hyvää: Henkilökunta ja palvelu
Good Staff
Nice front desk staff though but if you are up for a really modern kind of hotel, it's certainly not here. Most part of the exterior is so old. Interior is ok.
Breakfast is basic as there are not so much varieties of food.
clara Ijeoma
Yöpyi 4 yötä toukokuussa 2022
10/10 Loistava
Simon
Liikematkailija
28.1.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer service, front desk, concierge and especially Mr Pranay !
Great value and lots of restaurants in the area
Simon
Yöpyi 7 yötä tammikuussa 2022
Queentin Suresh Jeyaraj vastasi 28.1.2022
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager
10/10 Loistava
Simon
Liikematkailija
23.1.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Most staff assigned to clean rooms is fantastic, Mr. Pranay would always be very thorough, verifying that there was nothing else I required. Concierge was very helpful with booking a taxi cab for long day rides.
Simon
Yöpyi 3 yötä tammikuussa 2022
Queentin Suresh Jeyaraj vastasi 28.1.2022
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager
10/10 Loistava
Amir
26.12.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Room 521 did not have the toilet washer working it’s handle was broken
Amir
Yöpyi 2 yötä joulukuussa 2021
2/10 Hirveä
Rodolfo
Matkusti perheen kanssa
22.12.2021
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worst hotel Summit Hotel
I made a booking to pay at the hotel and I was not able to make it. The hotel still charged my card even though I did not stay there according to a No-show policy that is not mentioned any where in the booking.
Rodolfo
Yöpyi 1 yön joulukuussa 2021
2/10 Hirveä
Sherman
Matkusti kumppanin kanssa
9.12.2021
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I booked this place for 1 night due to a long layover. Absolutely disgusting. Rooms freezing mold throughout the bedroom ceiling. Mold in bathroom. Smells like mold. Not us to staying in hotel's like this NEVER AGAIN. Didnt even bother to take my cloths off to sleep just want to sleep and leave in the morning.
Sherman
Yöpyi 1 yön joulukuussa 2021
10/10 Loistava
Simon
Liikematkailija
3.12.2021
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer service
Very friendly personnel and helpful
Simon
Yöpyi 2 yötä marraskuussa 2021
Queentin Suresh Jeyaraj vastasi 3.12.2021
Dear Valuable Guest, Thank you for choosing Landmark Summit Hotel and for giving us a positive rating. We are glad that you had an excellent stay in our hotel. Rest assured that your kind praised of words will be shared with the entire team. We look forward to welcoming you again in our Landmark Summit Hotel. All the best, Queentin Suresh Jeyaraj Assistant Front Office Manager
2/10 Hirveä
Abhishek
Liikematkailija
29.11.2021
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible hotel!
By far the worst 4 star hotel I have ever stayed in. Its well located but is very dirty, card never works and staff is very unfreindly.
Abhishek
Yöpyi 1 yön marraskuussa 2021
Queentin Suresh Jeyaraj vastasi 3.12.2021
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager.
2/10 Hirveä
Michael
Liikematkailija
19.11.2021
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A real disappointment
I hate to write severe reviews about a place but I was really disappointed.
Whilst the location is good the hotel is bad. Sorry that's the simple matter of the fact.
The room smelt a bit, there was mould, a bit too much of it in the bathroom and the towels were a bit rough. Also the sink kept blocking and it never looked like it was really mended properly. The Staff member who I mentioned it to didn't sound that bothered by it either
The breakfast was OK and some of the staff were ok too but I felt the shabbiness didn't match the price which is alot for this property.
The point that really put me off was that I had to go back after checking out for one night and the staff wanted to charge me alot more. I decided not to and don't regret my decision. Simply I can't reccomend this place.
Michael
Yöpyi 4 yötä marraskuussa 2021
Queentin Suresh Jeyaraj vastasi 3.12.2021
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager.
8/10 Hyvä
SANA
Matkusti perheen kanssa
28.10.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
good
good
SANA
Yöpyi 15 yötä lokakuussa 2021
Queentin Suresh Jeyaraj vastasi 3.11.2021
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager
2/10 Hirveä
Justina
26.10.2021
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
WORST HOTEL I HAVE EVER STAYED IN!
Issues are as following:
1. On the first day I found out that the swimming pool advertised during booking is closed indefinitely.
I was referred to a pool in another hotel with pool 1/3 the size as advertised and no facilities
2. On second day I noticed that the tap of the sink is broken and more water goes to sink countertop than in the actual sink. Afew of my things I kept on the countertop got completely drenched as due to constant leakage countertop never ever dries. I complained about this issues 5 (!!!) times , incl. To hotel manager and absolutely nothing happened.
3. Cleaning service is almost non existant, at 5 pm cleaning is not done or half done, by half I mean that bed is made, but trash can is not emptied and staff left their entry card and vacuum cleaner in my room and never came back! Complained to the front desk and left my room, 4 hours later still trash in my room, no action again was taken. Almost every days is a fight with front desk to get the basics such as towels or toilet paper!!! They promise to bring it and NEVER do.
4. In the end due to not working sink I was moved to another room with working sink but not working shower. Took MULTUPLE trips to front office to get the shower fixed!!!
6. Due to lacking hygiene in the room I got a bad rash on my hands
In conclusion, vacation ruined!
Justina
Yöpyi 9 yötä lokakuussa 2021
Queentin Suresh Jeyaraj vastasi 3.11.2021
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, AFOM.
2/10 Hirveä
Sohail
Matkusti perheen kanssa
13.10.2021
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Lobby was clean but to have your room cleaned you have to keep asking them to send someone to clean the room and if you need any thing you could ask them 4-5 time before you receive it.The cleaner i dont know his name but his from india chandigarh was really nice guy if i see him and tell him to clean the room he would come straight away and do it if i ask the reception id be asking few times before its done.This hotel i booked when i arrived in dubai due to having to cancel the oringal hotel i booked due to cockroches in the lobby overral i wont bother staying at this hotel again.
Sohail
Yöpyi 7 yötä lokakuussa 2021
JOVITA vastasi 20.10.2021
Dear sir,
We apologies for the in convenience caused.
Will make sure it will not repeat again.
Thanks for your stay with landmark summit.
Please visit us again.