Vastaanotto
Tarkista saatavuus

Arvostelut: DoubleTree by Hilton Edinburgh Airport

4 out of 5
DoubleTree by Hilton Edinburgh Airport
Edinburgh International Airport, 100 Eastfield Road, Newbridge, Scotland

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 545 kautta 1005 arvostelua" "
Arvosana 8 - Hyvä. 298 kautta 1005 arvostelua" "
Arvosana 6 - OK. 92 kautta 1005 arvostelua" "
Arvosana 4 - Huono. 47 kautta 1005 arvostelua" "
Arvosana 2 - Hirveä. 23 kautta 1005 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Mika

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Alex P vastasi 10.10.2023
Hi Mika, Thanks for the 10 out of 10 review & we look forward to welcoming you back next time you are flying from Edinburgh AirportAlex PattilloOperations Manager

10/10 Loistava

Inga Sarita

Yöpyi 1 yön lokakuussa 2023
Doubletree Edinburgh Airport vastasi 25.10.2023
Thank you for taking the time to leave a review following your stay with us. I do hope to welcome you back in the future.Many thanks,Doubletree Edinburgh Airport

6/10 OK

Tarkistettu asiakas

Yöpyi 1 yön helmikuussa 2020
Ivar van Diepen - General Manager vastasi 9.3.2020
Good evening, Thank you for your comments; guest feedback is invaluable in helping us improve the service we provide. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy to find and come by bus. Very good organized transport to airport. Bed was quite hard:)
Yöpyi 1 yön joulukuussa 2019
Ivar van Diepen - General Manager vastasi 16.1.2020
Good evening, Thank you for your comments; guest feedback is invaluable in helping us improve the service we provide. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards

8/10 Hyvä

Audrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Near the airport as we needed. The breakfast buffet was adequate and meet our needs
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Dara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Easy access to the airport for an early morning flight.
Yöpyi 1 yön toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 27.5.2024
Hi Dara, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

4/10 Huono

Selma

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Het personeel glimlacht niet eens en denkt niet mee voor een oplossing toen ik zei dat ik een andere kamer wilde, kamers zijn oud en niet erg schoon , prijs is veel te duur voor zo'n accommodatie
Yöpyi 4 yötä toukokuussa 2024
Ivar van Diepen vastasi 24.5.2024
Hi Selma, thanks for rating your recent stay with us. I am surprised with your feedback as most of our guests rate our cleanliness and staff friendliness highly. Our rooms have all been refurbished over the past two years.Ivar van DiepenGeneral Manager

8/10 Hyvä

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Ivar van Diepen vastasi 23.5.2024
Hi Sarah, thanks for rating your recent stay with us and for awarding us an overall great score. We hope to welcome you back soon.Ivar van DiepenGeneral Manager

8/10 Hyvä

Erika

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The shower setup sucks, the shower water did not get hot. The little hotel bars of soap would have been nice.
Yöpyi 1 yön toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 20.5.2024
Hi Erika, thanks for rating your recent stay with us and for awarding us an overall great score. We look forward to welcoming you back soon.

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff were exceptional, no scripted friendliness, problem solved to keep my cheese safe and cold and the ice in freezer so could pack in my suitcase on morning of departure. Bus service to airport good, driver went out of his way to assist in getting golf bag and suitcases on and off bus
Yöpyi 2 yötä toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 20.5.2024
Hi James, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 Loistava

Bonita So Ching

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good choice of hotel to stay overnight for flight departure the next day. Reception staff is very friendly and helpful. Room is clean and spacious. Will definitely come back. Thank you!
Yöpyi 1 yön toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 20.5.2024
Hi Bonita, Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh.

10/10 Loistava

Rosemary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It had a good feeling full of people and very clean and comfortable room.... hotel shuttle a plus! I could walk from the airport to the hotel coming in and shuttled on my departure!
Yöpyi 1 yön toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 17.5.2024
Hi Rosemary, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 Loistava

Subhasis

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I loved the facility. Would come back if visiting Edinburgh.
Yöpyi 6 yötä toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 16.5.2024
Hi Subhasis, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 Loistava

Brian

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed my overnight stay. Took the tram into Edinburgh which is just a short walk away. Very convenient. Happily stay there again.
Yöpyi 1 yön toukokuussa 2024
Tom- Front Office Manager vastasi 14.5.2024
Hi Brian,Thank you for taking the time to write this review. We are very glad that you enjoyed your stay with us and found our location convenient. We hope that you stay with us again soon.

10/10 Loistava

Laura

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff went out of their way in every aspect of our stay. Highly recommend this lodging if you need to be near the airport
Yöpyi 1 yön toukokuussa 2024
Ivar van Diepen vastasi 13.5.2024
Hi Laura, thanks for rating your recent stay with us and for awarding us an overall excellent score. We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager

10/10 Loistava

Maria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is located at walkable distance from Edinburgh airport, which is really handy. The rooms are clean with very comfortable beds made with lovely clean cotton white sheets. We would like to have had a cup of coffee and a bowl of cereal with some fresh fruits before departing at 5 am but there wasn't any available at this time. Just an apple at the check-out desk which at least helped a bit.
Yöpyi 1 yön toukokuussa 2024
Ivar van Diepen vastasi 13.5.2024
Hi Maria, thanks for taking the time to rate your recent stay with us and for awarding us full marks. We hope to welcome you back soon.Ivar van DiepenGeneral Manager

10/10 Loistava

Claire

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was very friendly and helpful. The food was excellent.
Yöpyi 1 yön toukokuussa 2024
Tom- Front Office Manager vastasi 14.5.2024
Hi Claire,Thank you so much for taking the time to write this review. we are so glad that you found our staff accommodating and enjoyed the food. We hope that you come to stay with us again soon.

4/10 Huono

Mamoon, Walton on Thames

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Ivar van Diepen vastasi 13.5.2024
Hi Mamoon, thanks for rating your recent stay with us. Our aim is to deliver outstanding customer service and it is never our intention for anyone to be less than satisfied with the services we provide. Your final rating seems to suggest we could have done better and at this late stage I can only offer you my most sincere apologies. Once again, many thanks for your rating as it is only through guest feedback such as yours we can improve our hotel's performance.Ivar van DiepenGeneral Manager

8/10 Hyvä

Sherilyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overpriced! Convenient to airport but too expensive. Next time I’ll stay further from the airport and pay for an Uber.
Yöpyi 1 yön toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 11.5.2024
Hi Sherilyn, Thanks for the high scoring review & we hope to get the chance to welcome you back next time you are flying from Edinburgh.

10/10 Loistava

Kristina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Ivar van Diepen vastasi 10.5.2024
Hi Kristina, thanks for rating your recent stay with us and for awarding us full marks! We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager

6/10 OK

Mark

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Too expensive and staff weren’t friendly at reception.
Yöpyi 1 yön toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 9.5.2024
Hi Marc, Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future.

10/10 Loistava

Lobsang

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed my 2 night stay. Comfortable room and comfortable bed. Staff generally good. Dining facilities generally good. Service good. Nearby facilities enjoyable and convenient. With swimming pool/sauna steam/gyms etc may make a vacation, though with limited stay duration such as mine, this would not be easily achieved on customer end. Countryside nearby wonderful.
Yöpyi 2 yötä toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 9.5.2024
Hi Lobsang, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 Loistava

Manish

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good area for my business visit
Yöpyi 1 yön huhtikuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 9.5.2024
Hi Manish, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 Loistava

Stewart, Winchester

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very close to the airport so it was easy to walk there in the morning. Staff was ok. Had to ask different people about adding on breakfast the day before because responses were mixed and conflicted with signage around the hotel. Would stay again for convenient location, but bar staff and front desk could be better trained.
Yöpyi 1 yön huhtikuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 9.5.2024
Hi Stewart, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

8/10 Hyvä

Madeline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Proximity to airport and transportation to/from Edinburgh city centre as well as other destinations (Glasgow) is great!
Yöpyi 1 yön toukokuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 9.5.2024
Hi Madeline, Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh.

8/10 Hyvä

Stefan

Matkusti perheen kanssa
Hyvää: Siisteys
.
Yöpyi 1 yön huhtikuussa 2024
Chelsea Rose | Assistant Front Office Manager vastasi 9.5.2024
Hi , Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh.

10/10 Loistava

Ashley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 3.5.2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Loistava

Emma

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front desk staff were exceptional - very friendly. This is the perfect location for the airport
Yöpyi 1 yön helmikuussa 2024
Alex P vastasi 3.5.2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

6/10 OK

Deric

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The toilets are overly complex and hardly worked
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 3.5.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

8/10 Hyvä

Kaeleigh

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
While I love the proximity to the airport and tram, the sidewalks were absolutely dire and crossing the roundabout to get to the tram was grim. That's not the hotel's responsibility, but it did make navigation on foot with a stroller quite challenging. The room was comfortable and spacious though, the beds were comfortable, and the provided cot was clean and premade for us upon our request.
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 3.5.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

6/10 OK

Gary

Liikematkailija
Place needs upgrading. Shabby in areas. Typical of an airport hotel - expensive but comfortable for 1 night
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 Loistava

George williamson

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Great hotel but been overcharged by£135 very easy to resolve but two very frustrating calls with the receptionist sent proof of overcharge and still said NOT asked 8 times to talk to a manager he said no manager so asked to talk to someone else and refused two calls over 1.5 hours still refused saying no one available again again and again absolutely terrible service and charged £405 when Expedia quoted £270
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 3.5.2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

6/10 OK

Natasha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

8/10 Hyvä

Amy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the airport
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Loistava

Renea

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Liked that there was both dinner ans breakgast available
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Loistava

Elaine

My husband loved the warm chocolate chip cookies!
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

8/10 Hyvä

Terese

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice hotel and close to the airport
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Loistava

Carol

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

6/10 OK

Shelley

Front desk staff was welcoming. The rooms were average.
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

6/10 OK

Monica

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Room was icy cold when we arrived. Shower difficult to start/set temperature without getting soaked, because of positiong of hand hel shower head.
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

8/10 Hyvä

Harry

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Lovely hotel!
Yöpyi 2 yötä huhtikuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Loistava

Lynda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was what I needed
Yöpyi 3 yötä maaliskuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

4/10 Huono

Ali

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Linens were bloody upon arrival. Kids were yelling up abd down our hall all night. Told front desk was told theyd handle linens. They werent changed. Bed was just made up. Was also told the manager would reach out about thr noise but ive heard nothing. Poor was less than 60 degrees Fahrenheit so way too cold to enjoy. Parking was expensive, breakfast lackluster and dinner slow. Front desk handed us our cookies at check in and said these are the best part of your stay. I giggled thinking surely thats a joke. It wasnt. Enjoy your cabinet warmed cookies. The ride deckines after that.
Yöpyi 2 yötä huhtikuussa 2024
Alex P vastasi 26.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 Loistava

Dana Patenaude

Hyvää: Siisteys ja palvelut/mukavuudet
It was exactly what you would expect from a large hotel chain. I would stay here again.
Yöpyi 1 yön maaliskuussa 2024
Alex P vastasi 26.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

6/10 OK

kerry

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Plain hotel. Sparse items in room. No need for a tub in bathroom. Shower much more convenient. Restaurant on sight was proud of their price'
Yöpyi 1 yön huhtikuussa 2024
Alex P vastasi 26.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

6/10 OK

Pardeep

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
At check in, tbe cookies were a nice touch but water should be available and expecially it should be provided in the room as mandatory. The toilet was a bit old fashioned as the kids stuggled to flush it. On a whole the rooms and carpets in the hotel should be updated in accordance with the hilton brand. Also at breakfast there are no pork sausages...only vegan ones. Nice sauna and steam room, along with a pool. A bit too chilly for the kids though
Yöpyi 2 yötä maaliskuussa 2024
Alex P vastasi 3.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 Loistava

Rehanna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
CLEAN AND NIC3
Yöpyi 1 yön maaliskuussa 2024
Alex P vastasi 3.4.2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 Loistava

Joan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Handy for airport. Comfortable room. Very clean. Meal in restaurant was very good. Pleasant helpful staff
Yöpyi 1 yön maaliskuussa 2024
Alex P vastasi 3.4.2024
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 Loistava

Sallie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel for an overnight stay with an early morning flight
Yöpyi 1 yön maaliskuussa 2024
Alex P vastasi 3.4.2024
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 Loistava

Bryan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Alex P vastasi 3.4.2024
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh