6/10 OK
Angela
Matkusti perheen kanssa
25.7.2025
Curtains in the junior suite were ripped and rather tacky looking. There was a wasps nest outside the window cleaners left it open, several visitors got in, not the best start to my stay. The carpet looks filthy, beeds a shampoo. No offer of a tour of the castle. Advise a change to soft closing fire doors, this would prevent hearing every guest coming and going. Asian girl at breakfast tried to add paid for breakfast to my rooms saying she'd speak to management... please do its down on my printed itinerary. Beautiful building and surroundings interesting history. Customer service lacked somewhat and still waiting on a response to a simple question asked.




Angela
Yöpyi 2 yötä heinäkuussa 2025