Frankley Hotellit

”Staff was rude. Terrible room with weird smell No fans in hot weather Bad experience”

”I normally have a great experience, this time the room I was given first looked like someone else was using it. I got it changed to not a great room despite the hotel being more or less empty. But the new room was only set for one night rather than two - which I got sorted on the second day , but it’s just nit what you expect, especially with the hotel being quiet . On the evening of the first night early hours in the morning , it was noisy with someone wheeling a trolley or something in the...

”We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

”Great location free parking”

”.”

”Beautiful place will definitely stay again”

”Reseptiin was very good”

”Good value for money and very friendly staff. Good location and easy to park car. It was nice that they had a sign reminding people about silence time as the soundproofing wasn't good. ”

”Nice stay”

”One night stay for black sabbath concert. My bag were brought already in my room when i arrived after the concert. Very helpful and friendly staff. Bit far away from birmingham centre”

”Hotelli oli siisti ja lyhyen kävelymatkan päässä New Streetin asemalta”

”Another excellent stay in a family room. All of the staff were friendly and helpful. We appreciated the great breakfast selection. The hotel is in a great location - within easy reach of the Mailbox and Bullring.”

”We had booked fir three nights, at a cost of over £250.00. We also booked a meal which was disappointing and with drinks cost over £60.00. It was not a good experience. There was no fan to aid ventilation in the room, bearing in mind that we have been in an extended heatwave, and the room was located in what would originally have been the attic and was extremely hot with only one window. On the way to our meal I explained the situation and requested a fan. The response was that they didn't think...

”Good hotel”