6/10
I booked the presidential suite. The room was a disappointment. The air conditioning didn't work, and the bathroom door had fallen off and barely worked. The walls also had cracks. We called the reception and they said they'd give us another room. This took about 1,5h, which we had to spend staying in the first room. The second room was better, but it had been cleaned with a very strong chloride detergent and we had to leave the windows open for hours trying to get rid of the smell. Other wise the staff was helpfull and friendly. Overall not a very good experience.