Hursley Hotellit

”There was a coffee stain by the machine in my bedroom, which spoke of a certain lack of attention to detail in cleaning the room. Otherwise the room was clean and very comfortable, the shower room, towels and toiletries first rate. The staff were friendly and helpful.”

”Lovely pub and very nice room looking over the water and the nearby marina with a big comfortable bed and beautiful spacious bathroom. All the staff were very welcoming, helpful and friendly. The weather was very ‘British’ (wet and windy!) during our short stay, so we loved the cosy ambience of the bar and the beautiful open fire. Ate there both nights and were grateful that the food was very good, meaning we didn’t need to venture outside. The second evening, having eaten out during the day, we...

”Even though the hotel was not brand new, the service, and especially the staff characteristics were soooo good, that will definitely stay there the next time at the Isle of Wight.”

”We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

”Made to feel very welcome on arrival. Clean room and everything was in working order. Good quality breakfast. Overall a very enjoyable stay.”

”Breakfast wasnot good Everything in the buffet waa luke warm at best and overcooked ”

”We enjoyed everything at the hotel. The rooms are a bit dated but I didn't mind that too much - it added to the charm because everything worked absolutely fine (shower, TV, kettle). The dining room is very grand and the food exceptional. The staff in the restaurant were super. Most of the staff elsewhere in the hotel were very good and welcoming. However, the service at the bar was the weakest point. I think maybe the woman was just having a bad day but she a) didn't know how to make the...

”Great location a 15 minute from the centre of Canterbury. Very clean , great breakfast with lots of choice & wonderful hosts. Would stay here again & highly recommend . Definitely 10 out of 10. ”

”Staff were all friendly and very helpful. Beautiful location in the heart of the New Forest with wild ponies roaming right outside. Dinner was also very good and a nice atmospheric room in the evening. ”

”Staff were very attentive, food was ok, not brilliant by any means, spa facilities and staff were excellent, could do with more general seating areas rather than sharing with the restaurant ”

”The hotel was nice and modern in a convenient location. There is a pub n grill downstairs as well as a starbucks which i thought was very convenient for a good meal n some coffee. There’s also a gym with swimming n jacuzzi which however you have to pay to use despite being a paying hotel guest. My only complaint was that our room was not cleaned even when we put a sign outside our door asking for it to be tidied up. The only thing that was done by housekeeping was a change of towels and that was...

”This was one of the most enjoyable stays I’ve experienced in recent years. The area of Brockenhurst is stunning and I’m very glad Rhinefield House Hotel was my base to explore it. The grounds were gorgeous and the staff were extremely conscientious and made the atmosphere. The breakfast made the perfect start to the day and I’d definitely visit again. ”

”Yes the breakfast was fine, but the plates are so small, and the only knives you had to cut your food up with were butter knives, and they were not really sufficient for cutting food. ”

”Breakfast was lovely especially the scrambled eggs. Nice bar area and attentive staff.”

”Everything works, wonderful staff but no A/C in the rooms...”

”Really enjoyed my stay and will definitely try this chain again. Breakfast was good. Room really nice and clean. ”