Näkymä majoituspaikasta

Arvostelut: Columba Hotel Inverness by Compass Hospitality

3 out of 5
Columba Hotel Inverness by Compass Hospitality
7 Ness Walk, Inverness, Scotland

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 311 kautta 1007 arvostelua" "
Arvosana 8 - Hyvä. 374 kautta 1007 arvostelua" "
Arvosana 6 - OK. 168 kautta 1007 arvostelua" "
Arvosana 4 - Huono. 103 kautta 1007 arvostelua" "
Arvosana 2 - Hirveä. 51 kautta 1007 arvostelua" "

7,8/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

7,0/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Panu

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön heinäkuussa 2023
Columba Team vastasi 22.7.2023
Good morning,Thank you for your rating.We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

4/10 Huono

Susanne

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Epäsiistiä, aamiaisella ruoat loppui kesken, baari meni aikaisin kiinni
Yöpyi 1 yön syyskuussa 2022

8/10 Hyvä

Jacqueline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location for an overnight in Inverness
Yöpyi 1 yön toukokuussa 2024
The Columba Team vastasi 26.5.2024
Hi Jacqueline,Thank you for your kind review. We appreciate your feedback.

6/10 OK

Rosalind

Hyvää: Henkilökunta ja palvelu
It was a bed for the night in a convenient location. I got what I expected.
Yöpyi 1 yön toukokuussa 2024
Bethan vastasi 25.5.2024
Dear Rosalind, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 Huono

Yi Jia

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel looks so old and there is no amenity in the building.
Yöpyi 1 yön toukokuussa 2024
Bethan vastasi 25.5.2024
Dear Yi Jia, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations

8/10 Hyvä

Nicola, Longueuil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and convenient
Yöpyi 1 yön toukokuussa 2024
Bethan vastasi 25.5.2024
Dear Nicola, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Loistava

Mary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Bethan vastasi 25.5.2024
Dear Mary, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Hyvä

Joseph

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff did very well
Yöpyi 3 yötä toukokuussa 2024
Sapna vastasi 19.5.2024
Thank you for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel.

8/10 Hyvä

Rebecca

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel just a bit dated
Yöpyi 1 yön toukokuussa 2024
The Columba Team vastasi 20.5.2024
Thank you for leaving us a review. We are delighted to know that you have enjoyed your overall experience at The Columba.

6/10 OK

Robin

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
Bethan vastasi 22.5.2024
Dear Robin, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Hyvä

James

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Excellent location, very friendly staff and nice room.
Yöpyi 2 yötä toukokuussa 2024
Columba Team vastasi 19.5.2024
Thank you for leaving us a kind review. We are pleased to know that you enjoyed your stay at the Hotel. We take pride in our customer service. Thank you for staying at the Columba.

6/10 OK

Sabine

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The beds were really hard so we didn’t sleep very well
Yöpyi 2 yötä toukokuussa 2024
Columba Team vastasi 19.5.2024
Thank you leaving us a review. We appreciate your feedback and we apologise for the said inconvenience. Your feedback has been taken in notice and will be acted upon. We hope to see you in future.

4/10 Huono

Maggie, Melbourne

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
This was a great location in Inverness. However, the staff were a bit rude when asking for a fan. Seemed put off that they were even being asked for anything. Also, there was a fire. The gentleman on duty was nonchalant about the entire ordeal. He was not very efficient in checking to see if all of the people were out of the hotel and accounted for. There were also elderly people who didn’t have a place to sit, didn’t have shoes on, and were obviously cold—as we were out in the street from 2 AM-4 AM. The same guy on duty did not update people periodically to let me know what would happen or just simply to reassure them. When the fire department finally told us all to assemble in one room together for an update, we weee given water. It might have been nice to offer drinks and snacks—maybe even free food vouchers for being outside in the cold for two hours. The hotel is old and I would worry about electrical issues/fire hazards. I would likely stay elsewhere if I was in Inverness again.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Rachael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was great and the rooms were nice. Located right on the river
Yöpyi 1 yön toukokuussa 2024
Bethan vastasi 12.5.2024
Dear Rachael, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Loistava

carol

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location to get around the city
Yöpyi 2 yötä toukokuussa 2024
Bethan vastasi 12.5.2024
Dear Carol, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Hyvä

Michael

Hyvää: Palvelut/mukavuudet
Classic Edwardian hotel updated for modern clientele. Excellent location, good sized rooms with very comfortable bed. Be happy to stay again
Yöpyi 5 yötä huhtikuussa 2024
Sapna vastasi 10.5.2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel.

2/10 Hirveä

Mercedes

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Bethan vastasi 12.5.2024
Dear Mercedes, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

8/10 Hyvä

Steven, Albion

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the location, great view of the river Ness and the city of Inverness from the room. The room was spacious and well appointed. The only issue during our stay was that the room was cleaned but the bed was not made up which we reported to the staff. We would definitely stay there again.
Yöpyi 4 yötä huhtikuussa 2024
Sapna vastasi 10.5.2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. We have forwarded your remarks to the housekeeping. And will be pleased to see you again in future.

6/10 OK

Karen

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Clean and great location. Parking was around the corner, but no problem for stay. Old building, unique but lights and shower didn’t work properly.
Yöpyi 1 yön toukokuussa 2024
Sapna vastasi 10.5.2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. Your remarks have been forwarded to our Maintenance. We hope to see you in future.

4/10 Huono

Michael

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The place was a dump, this place should have been gutted and fully renovated 10 years ago. First room we got smelt of mould with visible water damage on the walls. We complained and they moved us to another room with visible water damage, but at least it didn’t smell of mould so we roughed it for a night. The hotel is in terrible condition, and I think if an inspector showed up it would be closed down. Health risk.
Yöpyi 2 yötä toukokuussa 2024
Bethan vastasi 12.5.2024
Dear Michael, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

10/10 Loistava

leigh ann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Xx
Yöpyi 2 yötä huhtikuussa 2024
Bethan vastasi 12.5.2024
Dear Leigh Ann, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Loistava

Dylan

Yöpyi 1 yön huhtikuussa 2024
Bethan vastasi 21.5.2024
Dear Dylan, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 OK

Jennifer

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat
the place needs updating, the halls are noisy, the restaurant closed too early
Yöpyi 2 yötä huhtikuussa 2024
Sapna vastasi 29.4.2024
Good Morning, Thank you for leaving us a review. We appreciate your feedback. Our hotel was built in 1881. We believe that adds to its charm. And it is an A-listed building as well. Your remarks for the restaurant has been forwarded.Thank you for staying with us. We hope to see you in future.

8/10 Hyvä

Ken

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is an old 'character' hotel and was OK given its excellent location. The breakfast was good. The evening meal was reasonably priced for the area but not brilliant. My steak was small and tough and my wife's steak pie was not great.
Yöpyi 1 yön huhtikuussa 2024
Columba Team vastasi 27.4.2024
Dear Ken, Thank you for your review, I am glad that you enjoyed the location of the hotel. I do apologise about your evening meal with us.

10/10 Loistava

Marilyn

Yöpyi 1 yön huhtikuussa 2024
Columba Team vastasi 19.5.2024
Thank you for your kind review. We are glad you enjoyed your stay at the hotel.

10/10 Loistava

Margaret

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff very friendly
Yöpyi 2 yötä huhtikuussa 2024
Columba Team vastasi 27.4.2024
Dear Margaret, Thank you for your kind review, I am glad that the staff were friendly during your stay

8/10 Hyvä

Marcel

Yöpyi 2 yötä huhtikuussa 2024
Bethan vastasi 12.5.2024
Dear Marcel, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 OK

Kevin

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
Columba Team vastasi 21.4.2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Loistava

Johannes

Yöpyi 2 yötä huhtikuussa 2024
Sapna vastasi 10.5.2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel. We hope to see you again in future.

6/10 OK

Suzanne

Hyvää: Siisteys
Property was very central to the city and sites of interest. It was quiet and safe but the service was minimal unless asked for.
Yöpyi 5 yötä huhtikuussa 2024
Columba Team vastasi 20.4.2024
Dear Suzanne,we are glad to hear that you enjoyed your stay with us and hope to see you again in the future !!

2/10 Hirveä

Lauren

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel room was dirty, stains on sheets.
Yöpyi 3 yötä huhtikuussa 2024
Columba Team vastasi 20.4.2024
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our room did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

10/10 Loistava

Christine, Verdun

Yöpyi 1 yön huhtikuussa 2024
Sapna vastasi 10.5.2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel. We hope to see you again in future.

10/10 Loistava

Nadine Debolt

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a jewel this hotel is! It’s location is right in the heart of the city on a the beautiful river, Ness. The cathedral is a 3 minute walk and the shopping area with bars and restaurants is the same. Our room was beyond expectations and the food excellent.
Yöpyi 2 yötä huhtikuussa 2024
The Columba Team vastasi 16.4.2024
Thank you for your feedback on your stay. I am glad to hear everything over your stay was pleasant and you had a wonderful stay. We pride ourselves on our food and the level of customer service our staff provide. We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

10/10 Loistava

Mairi

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly & helpful staff. Quick checkins & outs. Dog friendly, clean & super convenient location
Yöpyi 2 yötä huhtikuussa 2024
Columba Team vastasi 14.4.2024
Dear Mairi, thank you for your lovely review, I am glad that you enjoyed the hotel and that the staff were great.

2/10 Hirveä

Cameron

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
On arrival greeted with uninterested staff members. Carpets throughout hallway all.ripped and torn. Marks all over the walls throughout. Room wasnt great t.v was hels up by a book as ut was missing peg. Very small aswell for being about 20 foot away from.bed. shower was terrible lukewarm water at best with hardly any pressure. It was fitted far too close the wall which it difficult to use correctly. Genuinely our staff was poor and wouldn't return. There are much cheaper hotels much better run and equipped
Yöpyi 2 yötä maaliskuussa 2024
The Columba Team vastasi 16.4.2024
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our housekeeping staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

6/10 OK

Thomas

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Ok for 1night
Yöpyi 1 yön maaliskuussa 2024
Caitlin vastasi 31.3.2024
Dear Thomas, Thank you for your review

8/10 Hyvä

Ian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel and nice staff,Housekeeping a little let down towels left on bathroom floor as instructed to be replaced were uplifted but not replaced. Emptied bucket but left empty plastic bottle sitting next to bin.
Yöpyi 2 yötä maaliskuussa 2024
Bethan vastasi 27.3.2024
Dear Ian, thank you for taking the time to review our hotel! We are glad that you enjoyed your overall stay with us. I am sorry to hear housekeeping were not as expected. Please rest assured that we will be speaking with the team about this. Please be aware this is not our usual standard of service. We hope to welcome you back to the Columba to provide the hotel experience many of our guests have come to trust us for. Sincerely, The Columba Team

8/10 Hyvä

Ian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Disappointed in the housekeeping.we left towels on bathroom floor as instructed to be changed still lying when we returned.empty bottle beside waste bucket not lifted.
Yöpyi 2 yötä maaliskuussa 2024
Sapna vastasi 20.3.2024
Thank you for the review. We apologise for the inconvenience that has been caused to you. We will forward this review onto the Housekeeping staff.

10/10 Loistava

Prashansa

Yöpyi 2 yötä maaliskuussa 2024
Columba Team vastasi 14.4.2024
Dear Prashansa, Thank you for your kind review

8/10 Hyvä

Karen

Yöpyi 2 yötä maaliskuussa 2024
Columba Team vastasi 14.4.2024
Dear Karen, Thank you for your kind review of the hotel and your stay.

8/10 Hyvä

Maria Luisa, London

Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The Hotel was easy to find , it’s located in the perfect location. However, my single room was not . It was very dusty ineficientes they dealt with as soon it was brought to their attention. The bathtub was not clean properly and there were cobwebs in the bathroom and in the room . Didn’t have the best view , a brick wall and the dustbins. The breakfast was plenty full, a buffet and dinner was great .
Yöpyi 3 yötä maaliskuussa 2024
Caitlin vastasi 8.3.2024
Thank you for your review, I do apologise that your room was not up to standards, in regards, to the bathroom and the dust in the room, but I am glad you enjoyed your breakfast and dinner at the hotel.

8/10 Hyvä

Kenneth

Yöpyi 1 yön maaliskuussa 2024
Sapna vastasi 22.3.2024
Thank you for your kind review.

10/10 Loistava

Mairi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location for anything central. Staff are always superbly friendly and helpful. Convenient & efficient check ins/outs. Great functional rooms with high cleanliness standards that are great for short stays and very affordable. Wifi is good. Can't complain, I use this place a lot and it has never disappointed
Yöpyi 1 yön maaliskuussa 2024
Caitlin vastasi 8.3.2024
Thank you for your kind review,I am glad you enjoyed your stay with us.

8/10 Hyvä

Petra

Yöpyi 1 yön helmikuussa 2024
Sapna vastasi 20.3.2024
Thank for you for your kind review.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old hotel with character but modernised tastefully. Everything you need was in the comfortable room and had a lovely view over the castle and river Ness.
Yöpyi 1 yön helmikuussa 2024
Sapna vastasi 28.2.2024
Hello,Thanks so much for your appreciation and review. We are glad to know that you enjoyed your stay and hope to see you see you again.

10/10 Loistava

Margaret

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Real, staff were a breath of fresh air, accommodation was clean comfortable iron board,hair dryer, tea coffee available, breakfast great choice, priceless.
Yöpyi 1 yön helmikuussa 2024
Caitlin vastasi 24.2.2024
Thank you for your review, I am glad that the staff were amazing during your stay, and that there was everything you require in your room, and that you enjoyed the breakfast choices.

4/10 Huono

JANE

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Caitlin vastasi 24.2.2024
Thank you for your review

8/10 Hyvä

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worth a visit.
Situated centrally in Inverness, beside the river and facing the castle. Only a few minutes walk from main shopping area.Overall a comfortable stay in an older hotel. Hotel has in the main had a face-lift. Staff very friendly in all departments. An ideal base for a touring holiday or short stay. No parking at hotel itself but a few minutes walk to Cathedral carpark (council facility not cathedral property) £5 for 24 hour period (at time of writing) Good alround place to stay.
Yöpyi 1 yön helmikuussa 2024
Columba Team vastasi 24.2.2024
Thank you for your review, I am glad you enjoyed your stay with us at the hotel.

6/10 OK

Noelle

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Bathroom door of our triple room didn't close all the way and scraped on the floor. Noticed some mould on some things in the bathroom.
Yöpyi 2 yötä helmikuussa 2024
Sapna vastasi 28.2.2024
Hello,Thank you for leaving us a review. We take all feedback both negative and positive seriously in hope so we can always do better going forward. We hope we can see you again in future and show you that we acted upon this feedback.

6/10 OK

fiona

Yöpyi 1 yön helmikuussa 2024
Columba Team vastasi 28.2.2024
Thank you