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Arvostelut: Doubletree By Hilton Istanbul Old Town

5 out of 5
Doubletree By Hilton Istanbul Old Town
Ordu Cad. No 31, Beyazit, Istanbul, Istanbul

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 515 kautta 1006 arvostelua" "
Arvosana 8 - Hyvä. 325 kautta 1006 arvostelua" "
Arvosana 6 - OK. 90 kautta 1006 arvostelua" "
Arvosana 4 - Huono. 40 kautta 1006 arvostelua" "
Arvosana 2 - Hirveä. 36 kautta 1006 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good hotel
Very good hotel with superb facilities along the tramline in the middle of the old city. Great!

8/10 Hyvä

Martin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

anna.tuomaala

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Tosiäijä

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Hyvä hotelli
Olen pyörätuolilla liikkuva henkilö. Hotellin henkilökunta oli ystävällistä ja avuliasta. Inva-huone oli toimiva, ainoat puutteet olivat liian matala wc-istuin (korotepala saatavana) ja wc-istuimen edessä on syytä olla tarvittaessa (kaikki eivät tarvitse) irrallinen pyörähdysalusta. Kokolattiamatto teki käsin rullaamisen itselle raskaaksi, avustajaa tarvitaan. Muuten hotelli oli toimiva ja viihtyisä sekä hyvällä paikalla.

4/10 Huono

Younatan

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Unfriendly staff and they have a made up to food delivery policy so they can sell their highly overpriced restaurant food
Yöpyi 5 yötä maaliskuussa 2024
Gonca Karahan vastasi 26.5.2024
Dear Guest,Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Basem

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Gonca Karahan vastasi 25.5.2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Dr. Akel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very professional staff. Convient location and great breakfast.
Yöpyi 8 yötä toukokuussa 2024
Gonca Karahan vastasi 12.5.2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Naime

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location
Yöpyi 10 yötä huhtikuussa 2024
Gonca Karahan vastasi 10.5.2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

Hind

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall a good option, great location in the old town buzzing area, walkabledistancefrom a lot of great shopping, dining and landmarks. The hotel is clean and the staff is pleasant. I didn't get a chance to check the amenities so I can't speak for those.
Yöpyi 1 yön toukokuussa 2024
Gonca Karahan vastasi 8.5.2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Ayse

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Leider können in die Straße keine Taxis rein fahren.
Yöpyi 5 yötä maaliskuussa 2024
Gonca Karahan vastasi 28.4.2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

Karin Emma

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Es war schrecklich laut, obwohl kein Fenster offen.Wir konnten maximal 2 Std./Nacht schlafen. Ein Autogehupe und Geschrei auf der Strasse. Würden Hotel nicht mehr buchen!! Das Zimmer hatte keine 30 qm wie angegeben, es war schmal und eng, für 3 Personen ein Käfig. Auch oberes Stockwerk konnten wir nicht haben, obwohl wir bei der Rezeption darum, so wie bei der Buchung darum gebeten haben. Wir wurden dauernd vertröstet, aber kein Erfolg. Wenn das Hotel kein oberes Stockwerk mehr zur Verfügung hat, müssen sie das angeben. Wir hätten dann ein anderes Hotel gebucht. Zum Urlaub gehört auch schlafen und nicht die Nacht über ärgern.Für die Schlafstörungen war das Zimmer viel zu teuer !!. Wir sind Hilton Kunden auf der ganzen Welt, haben Member-Nr. auch angegeben, aber kein upgrade erhalten, und nie so einen schlaflosen Urlaub verbracht !
Yöpyi 5 yötä maaliskuussa 2024
Gonca Karahan vastasi 11.4.2024
Dear Guest,Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Hader

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Hillton Doubletre Istanbul Old Town und Hilton Bosphorus bitet eine sichere,ruhige und zuverlässige Atmosphäre.Das Pesonal ist besonders freundlich und die Reinigungskräfte sorgen für saubere Zimmer.Insgesamt war unser Aufenthalt sehr angeenehm.
Yöpyi 4 yötä maaliskuussa 2024
Gonca Karahan vastasi 9.4.2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Zubair

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Gonca Karahan vastasi 7.4.2024
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Adam, Hackensack

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 2 yötä tammikuussa 2024
Gonca Karahan vastasi 3.4.2024
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Esra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Alles super
Yöpyi 2 yötä helmikuussa 2024
Gonca Karahan vastasi 25.2.2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Esra

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr ruhiges Hotel Sehr zentral Man fühlte sich wohl dort und sicher Sehr saubere Zimmer, die jeden Tag gereinigt wurden Zum Empfang bekommt man Cookies, die sehr lecker waren.
Yöpyi 4 yötä helmikuussa 2024
Gonca Karahan vastasi 21.2.2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Javid

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Very convenient to shopping & tramway. This property is in the heart of everything ( restaurant, shopping & tramway to hop in hop pit ) a visitor need. Strongly recommend
Yöpyi 3 yötä helmikuussa 2024
Gonca Karahan vastasi 16.2.2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 OK

ayse oya

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 2 yötä helmikuussa 2024
Gonca Karahan vastasi 9.2.2024
Dear Guest,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Istanbul Old Town to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

2/10 Hirveä

Eric

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not my favorite Hilton
I did not like you cannot have food in your room. I’m sure this is to make them more money. Their food for dinner is bunch of fried American things. Once you step in hotel feel gouged. Breakfast 25 euros. It is great. Coke in minibar 8.50 USA. Staff was nice but this hotel is for business travelers who want their Hilton rewards points. The hotel does not have a driveway. It’s hard to get into hotel. The streets around hotel are tore up. I arrived to a place a did not know how to get into hotel. Hotel is noisy for street construction I think that area. Would be noisy if there were no street construction.
Yöpyi 3 yötä tammikuussa 2024
Gonca Karahan vastasi 3.2.2024
Dear Guest,Thank you for sharing your comments about your stay.We appreciate your positive comments, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any expectation that we may have failed to fulfill.We always endeavour to offer the highest level of service and appreciate your valuable opinions.We look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

Ariel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyper bien placé
Super hotel. Les travaux dans la rue adjacente etaient juste insupportables ; mais ce fait est temporaire et externe à l'hôtel.
Yöpyi 8 yötä tammikuussa 2024
Gonca Karahan vastasi 3.2.2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

Sebastian Werner

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 3 yötä tammikuussa 2024
Gonca Karahan vastasi 2.2.2024
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

JAVED IQBAL

Matkusti perheen kanssa
Very good hotel. Clean and good location.
Yöpyi 3 yötä tammikuussa 2024
Gonca Karahan vastasi 22.1.2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

2/10 Hirveä

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We always use Hilton’s when travelling it’s a brand that we trust unfortunately on this occasion both Hilton and Expedia have let us down . Firstly let’s focus on the positives , the hotel is just opposite the tram stop unfortunately not the best end of town to stay with surrounding restaurants “ I use this term very sparingly are terrible “ and if you fancy drink in or around this area a apart from the hotel which charges €10 for a 33cl bottle of beer your stuck . The area that the hotel is in is undergoing massive construction works laying new pavements and this work take place overnight outside the hotel on the first evening all night we had diggers and pneumatic drills ..as you can imagine we didn’t sleep ! The next day this was pointed out to the reception whom abruptly pointed out this noise has nothing to do with them after much debate they agreed to move the room to the back of the hotel thus reducing any noise . My point is we lost 1 days holiday as we became so tired with this noise the hotel should show compassion and offer compensation . My gripe lies with both Expedia and Hilton whom should have informed us of these works as not only the noise but when you left the hotel my wife who has an issue with her hip found it exceptionally challenging getting up the make shift steps into the hotel . If your thinking of booking this hotel please think long and hard as it’s not in the best area and really does need some TLC as the rooms are looking very dated ..
Yöpyi 4 yötä tammikuussa 2024
Gonca Karahan vastasi 20.1.2024
Dear Guest,Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

young mi

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2024
Gonca Karahan vastasi 17.1.2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Muhammed

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Gonca Karahan vastasi 29.1.2024
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Gonca Karahan vastasi 15.1.2024
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

2/10 Hirveä

Nida

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä joulukuussa 2023
Gonca Karahan vastasi 9.1.2024
Dear Guest,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Istanbul Old Town to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 OK

Berke

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Gonca Karahan vastasi 9.1.2024
Dear Guest,Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Yoonseong

Yöpyi 2 yötä joulukuussa 2023
Gonca Karahan vastasi 3.1.2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

mohsan

Yöpyi 4 yötä joulukuussa 2023
Gonca Karahan vastasi 26.12.2023
Dear Valuable Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Hakan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Gonca Karahan vastasi 26.12.2023
Dear Valuable Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Inanc

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
It was close to everything
Yöpyi 5 yötä joulukuussa 2023
Gonca Karahan vastasi 26.12.2023
Dear Valuable Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

HAKAN

Yöpyi 1 yön joulukuussa 2023
Gonca Karahan vastasi 10.12.2023
Değerli Misafirimiz,Öncelikle DoubleTree by Hilton Istanbul Old Town'a göstermiş olduğunuz ilgiye çok teşekkür ederiz. Konaklamanızdan memnun kalmanız bizi son derece memnun etti. Sizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Saygılarımla,Otel YönetimiDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Enrique

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
La 4 vez en alojarme en Estambul. ...he ido a otros hoteles de la misma categoria pero este siempre ha cumplido expectativas....todo excelente....comoda la cama...muy buen desayuno ....trato personal muy profesional y afable....ubicación inmejorable...cerca caminando de tiendas y monumentos .
Yöpyi 2 yötä marraskuussa 2023
Gonca Karahan vastasi 29.11.2023
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Edmund

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The most comfortable beds
I think Hilton Hotels have the most comfortable beds! The room was quiet and the perfect temperature and we slept very well. Hotel staff were friendly and welcoming. Only minor issue was being woken by the cleaning staff at 9am when we were having a lie-in. I would have liked the option to reuse our towels to minimise our environmental impact.
Yöpyi 4 yötä marraskuussa 2023
Gonca Karahan vastasi 22.11.2023
Dear Valuable Guest,Thank you for sharing your comments about your stay.We appreciate your positive comments, as well as your constructive feedback which I have already shared with the team and I will follow up personally. Apologies for any expectation that we may have failed to fulfill.We always endeavour to offer the highest level of service and appreciate your valuable opinions.We look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

4/10 Huono

Kemal

Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä marraskuussa 2023
Gonca Karahan vastasi 19.11.2023
Değerli Misafirimiz,Otelimize göstermiş olduğunuz ilgiye çok teşekkür ederiz.Konaklamanızdan memnun kalmamanız bizi son derece üzdü. Değerli yorumlarınız bizim için çok önemli olup bu konaklamanızda yaşadığınız olumsuzlukların düzeldiğini görmeniz için sizi tekrar otelimize beklediğimizi bilmenizi isteriz.Saygılarımla,Otel YönetimiDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

Tom

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Breakfast not that good. Had to beg for coffee everyday even though staff not very busy.
Yöpyi 3 yötä lokakuussa 2023
Gonca Karahan vastasi 13.11.2023
Dear Guest,Thank you for sharing your comments about your stay.We always endeavour to offer the highest level of service and appreciate your valuable opinions.We look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

mehmet ali

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Gonca Karahan vastasi 5.11.2023
Dear Guest ,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Afzall

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 8 yötä lokakuussa 2023
Gonca Karahan vastasi 1.11.2023
Dear Valuable Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Osama

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä lokakuussa 2023
Gonca Karahan vastasi 22.10.2023
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Gonca Karahan vastasi 18.10.2023
Dear Guest,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Istanbul Old Town to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Klaus

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Gonca Karahan vastasi 6.10.2023
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 OK

Alexander

Had to walk 300 meters to get to the hotel. Very inconvenient
Yöpyi 2 yötä syyskuussa 2023
Gonca Karahan vastasi 6.10.2023
Dear Guest,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Istanbul Old Town to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

Esta

Yöpyi 3 yötä syyskuussa 2023
Gonca Karahan vastasi 6.10.2023
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Sarapage

Nice
Yöpyi 4 yötä syyskuussa 2023
Gonca Karahan vastasi 17.9.2023
Dear Guest ,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

Meenesh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023
Gonca Karahan vastasi 17.9.2023
Dear Guest ,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 OK

Abdulgani

Yöpyi 4 yötä syyskuussa 2023
Gonca Karahan vastasi 16.9.2023
Dear Guest,Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 Hyvä

wisal

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Turn over of employees
Yöpyi 3 yötä syyskuussa 2023
Gonca Karahan vastasi 16.9.2023
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 Loistava

PAWAN, SYOSSET

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property! Would definitely stay again
Yöpyi 3 yötä syyskuussa 2023
Gonca Karahan vastasi 8.9.2023
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

4/10 Huono

mohammad

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
great staff clean , rooms needs to be remodeled scratches peeled corners little torn up
Yöpyi 6 yötä elokuussa 2023
Gonca Karahan vastasi 3.9.2023
Dear Guest,Thank you for sharing your comments about your stay.We appreciate your positive comments, as well as your constructive feedback which I have already shared with the team and I will follow up personally. Apologies for any expectation that we may have failed to fulfill.We always endeavour to offer the highest level of service and appreciate your valuable opinions.I look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town