Overall, a very lovely stay in Hampstead. The flat is quite nice - a 5-star space. We gave a 4-star review for a few simple and easily fixed reasons: when we arrived, there were cleaning items left out, wash was still in the laundry, and the check-in process was a bit wonky. Everything except the check-in could easily be overlooked - just making mention. Megan, the property manager was very responsive so nothing was a terribly big deal. As for the check-in, just know that a separate 3rd party will contact you for personal information related to the stay - but this isn't made clear in any of the listing details (so just be aware - it's not a scam!). Getting in to the flat could also be better explained because it isn't clear WHICH flat is the rental flat and the key cupboard is also a bit confusing. Again, none of this is a very big deal, just something small that could be easily improved. The flat was an open, uncluttered, and lovely modern space so high marks there. It was comfortable if you really wanted to hang back and relax as well as nice to come back to after a busy day. Know that this flat is the below-street space BUT you also have a private outdoor space - a very nice patio - with floor-to-ceiling windows from the LR so it doesn't feel like a cave. The kitchen is very well equipped - personally, I would've liked a teapot - electric or otherwise (there's a hot/cold water filter at the kitchen sink) but, again, just a personal preference. Location is GREAT - just around the corner from the Heath and only a short walk in either direction to the commercial areas which have lots of shops, restaurants, Tube stop, shopping. If you want a different kind of London experience - rather than staying in the heart of the city - Hampstead is a great option because it's still fun and interesting but it's a village vibe and you know you're definitely outside of the city. Thanks, Megan, for a lovely stay.