Dear Kevin,Thank you for taking the time to share your positive experience with us on Expedia.We are delighted to hear that you enjoyed your stay with us and found our hotel conveniently located near amenities and public transportation. Providing comfortable accommodation and outstanding service to our guests is our top priority, and we are thrilled that we were able to meet your expectations in this regard.Your kind words are greatly appreciated and will be shared with our team.We look forward to welcoming you back to Copthorne Tara Hotel in the future.Kind regards,AJ, Copthorne Tara Team

Dear Roger,Thank you for leaving us a 5-star review on Expedia.We are thrilled to hear that you had a faultless experience during your stay with us. Providing exceptional service and comfort to our guests is our priority, and we are delighted that we succeeded in meeting your expectations.We appreciate your positive feedback and hope to have the pleasure of welcoming you back to Copthorne Tara Hotel in the future.Kind regards,AJ, Copthorne Tara Team

Dear Ipek,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's location convenient.However, we're deeply sorry to learn that your experience with our staff and the condition of your room did not meet your expectations. Please rest assured that we take your comments seriously and will address them internally to ensure improvements are made.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.Kind regards,AJCopthorne Tara Team

Dear Sam,Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay did not meet your expectations.Please accept our sincere apologies for the unwelcoming attitude of our staff and the issues you encountered in your room. We value your feedback and will certainly review our hospitality training procedures to ensure that all guests receive a warm and friendly welcome.We regret any inconvenience caused by the noise and the smoke detector in your room. Your comments have been noted, and we will take steps to address these issues promptly.We understand your disappointment and hope to have the opportunity to restore your faith in our hotel on a future visit.Kind regards,AJCopthorne Tara Team

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a superb experience with us.Kind regards,AJCopthorne Tara Team

Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

Dear Jay,Thank you for sharing your experience with us. We're glad to hear that our maintenance team promptly addressed the issue with the thermostat and resolved it to your satisfaction.We apologise for any inconvenience caused and appreciate your understanding. We're pleased to know that aside from this minor setback, you found everything else excellent during your stay.We look forward to welcoming you back for another great experience in the future.Kind regards,AJCopthorne Tara Team

Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

Dear Ezzeldin,Thank you for your feedback and for being a loyal visitor over the years. We're glad to hear that you find our location ideal and our room pricing competitive.We take your comments about our infrastructure seriously and appreciate your insight. Rest assured, we are continuously working on improving our facilities to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back and exceed your expectations in the future.Kind regards,AJCopthorne Tara Team

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a superb experience with us.Kind regards,AJCopthorne Tara Team

Dear Nina,Thank you for choosing to stay with us and for sharing your feedback.We're glad to hear that you enjoyed our convenient location near the tube and that overall, you had a pleasant stay. However, we apologise for the inconvenience you experienced during check-in. Rest assured, we'll address this with our team to ensure it doesn't happen again.It's great to know that the issue was resolved quickly and that you appreciated the additional bed for your child.We're delighted that you had a nice time in London and would consider staying with us again. We look forward to welcoming you back in the future.Kind regards,AJCopthorne Tara Team

Dear Joyie,Thank you for taking the time to share your experience with us.We're delighted to hear that you found our staff, particularly Devi, to be helpful. Providing exceptional service is always our top priority, and we're glad we could accommodate your early check-in request.It's wonderful to know that you appreciated our hotel's cleanliness, great location, and the overall helpfulness of our staff.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

Thank you for staying with us. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a superb experience with us.Kind regards,AJCopthorne Tara Team

Thank you for sharing your feedback, Charlotte. We apologise for the delayed check-in and any inconvenience caused by the lack of apology. Your experience with the receptionist will be addressed with our team to ensure this issue is not repeated. We regret any confusion regarding payment during check-out and apologise for any inconvenience caused. We understand your concerns about the hotel's busyness and apologise for any discomfort it may have caused. Your comments will be taken into account as we strive to improve our services. We regret to hear that you won't be returning, but we appreciate your feedback nonetheless. If you have any further concerns, please don't hesitate to contact us. Warm regards, AJ Copthorne Tara Team

Thank you for your feedback, Barbara. We appreciate your insights regarding your recent stay with us. We apologise for any inconvenience caused by noise, particularly from the nearby underground tracks. However, we're glad you enjoyed the scenic views over South Kensington from our higher rooms and found our staff to be friendly. We also appreciate your feedback on the breakfast pricing, and we understand your preference for nearby cafes. Your comments will be shared with our team for further improvement. We hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,AJ Copthorne Tara Team

Thank you for your positive feedback, Adeyemi! We're delighted to hear that you enjoyed your two-night stay with us. It's wonderful to know that our staff were accommodating and friendly, contributing to a pleasant experience for you. We truly appreciate your kind words and are thrilled to hear that you plan to return. We look forward to welcoming you back on your next visit! If you need any assistance in the meantime, please don't hesitate to reach out. Warm regards, AJ Copthorne Tara Team

Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to let us know. We truly appreciate your support and hope to welcome you back for another fantastic stay in the future! Warm regards, AJ Copthorne Tara Team

Thank you for sharing your detailed feedback, Simon. We apologise for the inconveniences you experienced during your stay. Your observations regarding the check-in process, room condition, and air conditioning have been duly noted, and we will address these issues with our team to ensure improvements are made. It's disappointing to hear that we fell short of your expectations, and we understand your frustration. We appreciate your insights and hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future. Warm regards, AJ Copthorne Tara Team

Dear Paul,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay soon.Kind regards,AJCopthorne Tara Team

Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to let us know. We truly appreciate your support and hope to welcome you back for another fantastic stay in the future! Warm regards, AJ Copthorne Tara Team

Dear Sabrina,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with the room cleanliness did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We appreciate your compliments regarding our convenient location and the safety of the neighborhood. Your comments will be shared with our team for further improvement. If you decide to give us another chance in the future, we'll do our best to ensure a more enjoyable stay for you.Kind regards,AJCopthorne Tara Team

Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

Dear GIANLUCA,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location excellent and well-connected. Your comments are valuable to us as we strive to provide the best experience for our guests. We hope to welcome you back in the future for an even better stay.Best regards,AJCopthorne Tara Team

Dear Dawn,Thank you for taking the time to share your feedback. We apologise for the inconvenience you experienced with your room allocation and the delay in accessing your room. Please know that we take your comments seriously and will address them internally to improve our services. We appreciate your patience and hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,AJCopthorne Tara Team

Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to let us know. We truly appreciate your support and hope to welcome you back for another fantastic stay in the future! Warm regards, AJ Copthorne Tara Team