Superior-huoneisto, 1 makuuhuone | Oleskelualue | 0–tuumainen taulutelevisio, jossa digitaalikanavat

Arvostelut: Cove St Martin’s

4 out of 5
Cove St Martin’s
Apartments 1-9, 15 Slingsby Place, London, England

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 67 kautta 113 arvostelua" "
Arvosana 8 - Hyvä. 27 kautta 113 arvostelua" "
Arvosana 6 - OK. 8 kautta 113 arvostelua" "
Arvosana 4 - Huono. 5 kautta 113 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 113 arvostelua" "

8,8/10

Siisteys

8,2/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Kathy

Yöpyi 6 yötä helmikuussa 2024

10/10 Loistava

Raul, New York

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Great location. Excellent space. Bed was superb
Yöpyi 3 yötä helmikuussa 2024
Cove St Martin`s vastasi 18.2.2024
Dear Raul, thank you for reviewing your stay. We are beyond delighted to know you enjoyed all aspects of your time with us and look forward to welcoming you back next time you are in town. Best wishes, Gabi & Team

10/10 Loistava

Sheila

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä tammikuussa 2024

10/10 Loistava

Danilo

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 6 yötä tammikuussa 2024

8/10 Hyvä

Cathryn

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I didn't like that I had to go to another property to pick up keys. It would be very easy to have a set up similar to the Arne street location for key pickup. The pull out couch mattress was very thin and you could easily feel the springs. Layout was of apartment was very good. Wifi was spotty. Water from the shower got on the floor very easily and there needs to be a fan in the bathroom. Balcony was great.
Yöpyi 8 yötä joulukuussa 2023
Montserrat vastasi 11.1.2024
Hi Cathryn,Thank you for taking the time to share your feedback. We appreciate your positive ratings and are delighted to hear that you had an overall good experience during your stay.Unfortunately, we don't have permission to place a key safe in St Martins yet but we are trying very hard to change that. We're thrilled that you enjoyed the layout and design of the apartment.Thank you once again for choosing COVE St Martins and we look forward to welcoming you back for another enjoyable stay.Warm wishes, Montserrat & The COVE Team

8/10 Hyvä

Mark

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Montserrat vastasi 8.1.2024
Dear Mark, Thank you for taking the time to complete our survey about your stay at Cove St Martins, we really appreciate the review! We are glad that you chose us for your stay in London and hope you enjoyed your time in London. Thank you once again for choosing us for your stay in London and I hope we can see you again in the near future. The team and I wish wish you a great year ahead! Thank you, The Cove Team

8/10 Hyvä

MARIKO

Yöpyi 1 yön joulukuussa 2023
Montserrat vastasi 8.1.2024
Dear Mariko,Thank you for taking the time to complete our survey about your stay at Cove St Martins, we really appreciate the review! We are glad that you chose us for your stay in London and hope you enjoyed your time in London. Thank you once again for choosing us for your stay in London and I hope we can see you again in the near future. The team and I wish wish you a great year ahead! Thank you, The Cove Team

10/10 Loistava

Sangita

Yöpyi 4 yötä joulukuussa 2023

10/10 Loistava

Joanne

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Perfect London stay
We had a fantastic stay at this apartment, the location is central, just a few minutes walk from Covent Garden. Communication re check in/key pick up was clear and we had no problem collecting the key and finding the apartment. Spotlessly clean. Would highly recommend.
Yöpyi 2 yötä joulukuussa 2023
Montserrat vastasi 20.12.2023
Dear Joanne,We are delighted that you enjoyed your stay at Cove St Martins and liked the apartment and the beautiful neighborhood of Covent Garden!We are most grateful for your words and review.We wish you a lovely Christmas ahead.Thank you,Montserrat & The Cove Team

10/10 Loistava

Andreas

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top Lage, sehr Zentrumsnah, sehr hilfsbereites Personal (Kommunikation via Telefon oder eMail), einfaches Self-Check-in und -out, optimal für einen Städtetrip
Yöpyi 4 yötä marraskuussa 2023
Montserrat vastasi 11.12.2023
Dear Andreas,Thank you so much for taking the time to review our property, we really appreciate it.We are happy that you enjoyed your stay with us and we are looking forward seeing you in the near future.Thank you,Montserrat & Saco Holborn Team

2/10 Hirveä

Mucahit

Matkusti perheen kanssa
Huonoa: Siisteys
-apartment was not clean -check-in experience was a nightmare -the facility was not clean, there was garbage on the floor, the beds were like junk -there was a mouse (real mouse) in the apartment, they catch it at the 3rd day -location of facility is super, apartment is big enough for 6-7 but service quality was extremely low
Yöpyi 7 yötä marraskuussa 2023
Montserrat vastasi 27.11.2023
Dear Mucahit,We would like to thank you for taking the time to review our Cove St Martin's property.We are glad to read that you enjoyed the apartment and liked the beautiful neighborhood of Covent Garden.I apologize for the poor welcome you received, I can assure you this is not our usual standard. Unfortunately, it was an extremely busy day of departures for our Housekeeping team and they were behind their schedule, hence why your apartment was not cleaned when you arrived but that was quickly rectified and I hope you could enjoyed the remaining of your stay.Thank you for choosing us for your stay in London and I hope this unusual start doesn't deter you from staying with us again in the near future.Sincerely,Montserrat

10/10 Loistava

Lucas

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything about the property was fantastic. Location, checkin/out process, safety, cleanliness The bed was slightly over used and the toilet bowl was slightly loose at unit on 4th floor. The windows self locks at a certain time at night which was a bit strange but then is accessible in the morning.
Yöpyi 3 yötä marraskuussa 2023
Josh & The COVE Team vastasi 15.11.2023
Hey Lucas, Thanks for showing us some love, we're glad you enjoyed your stay at COVE St Martins. From our soulful hospitality to our ultra-comfy apartments in an ideal location, we can't wait to host you again! Appreciate you for letting us know about the bed and toilet bowl, we have actioned this with maintenance for the next guest.

8/10 Hyvä

Stephen

Yöpyi 3 yötä lokakuussa 2023
Josh & The COVE Team vastasi 15.11.2023
Thank you for staying with us Stephen, we hope to see you again soon!

10/10 Loistava

Noemi

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The property was great. It was clean, spacious and communication was never an issue. The location was perfect…close to restaurants, shopping and pubs. We only had a few small issues such as the wifi being inconsistent despite managements efforts to fix. Also, it can be a little bit loud at night on the weekends. Overall, a great place and one I highly recommend. We can’t wait to go back.
Yöpyi 7 yötä syyskuussa 2023
Josh vastasi 25.10.2023
Hi Noemi, Thanks for sharing your experience with us. From our spacious apartments to our soulful hospitality, I'm glad you got to experience what we're all about. Appreciate the love and we hope to see you again soon!

10/10 Loistava

Laurie

Matkusti perheen kanssa
Great location! Property is very nice.
Yöpyi 3 yötä syyskuussa 2023
Cove St Martin`s vastasi 7.9.2023
Dear Laurie, thank you for taking the time to review your recent stay with us. We are delighted to know you enjoyed all aspects of your stay, especially the location of our property. We look forward to welcoming you back soon. Best wishes, Gabi & Team

10/10 Loistava

Liz

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
The lack of communication and response from the team.
Yöpyi 16 yötä elokuussa 2023
Cove St Martin`s vastasi 7.9.2023
Dear Liz, thank you for taking the time to review your recent stay in Cove St Martins. We are thrilled to learn you had a positive stay with us, however we do apologise for any miscommunication we have had during your stay and this will be forward to the team to work on improvements. We would love to welcome you back next time you are in London. Best wishes, Gabi & Team

8/10 Hyvä

William

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys
The location is great, with restaurants, shopping, and theater all close by. The accommodations are spacious. But it just wasn't clean. We considered buying a Hoover and some Lysol to clean it up. Requests for a cleaning went nowhere.
Yöpyi 4 yötä heinäkuussa 2023
Cove St Martins vastasi 25.8.2023
Dear William, thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our location convenient and enjoyed the nearby attractions. We apologize, however, for any inconvenience you experienced with the cleanliness of your accommodations. We hope to welcoming you back next time you are in London. Best wishes, Gabi & Team

8/10 Hyvä

Braden

Hyvää: Siisteys
Yöpyi 7 yötä elokuussa 2023
Cove St Martins vastasi 23.8.2023
Dear Braden,Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to know that you had a great experience. We look forward to welcoming you back soon for another exceptional stay!Best wishes,Gabi & Team

6/10 OK

Jihye

Matkusti perheen kanssa
Huonoa: Huoneen mukavuus
교통 주요 스팟 접근성 좋지만 매우 시끄러움
Yöpyi 4 yötä heinäkuussa 2023
Cove St Martin`s vastasi 31.7.2023
Dear Jihye, thank you for taking the time to review your recent stay with us. We're glad to hear that you found the access to the main attractions convenient during your stay. However, we deeply regret that you experienced noise-related issues, and we apologize for any inconvenience caused. We hope to welcome you back soon for another experience. Best wishes, Gabi & team

4/10 Huono

Angie

Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet
Cant fault the location and space but other than that service was almost non-existent. We had to call multiple times and wait days for any requests as there are no staff onsite. Even the requests we had put in prior to check in and were assured of were not provided. Disappointing.
Yöpyi 2 yötä kesäkuussa 2023
Cove St Martins vastasi 30.6.2023
Dear Angie, thank you for taking the time to review your recent stay with us. I am sorry to learn there were a few communication issues with our team and this will be shared with them to make sure we improve our service as this is not our standard. We would love to welcoming you back for a better experience. Best wishes, Gabi & Team

6/10 OK

Trine

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Rigtig god lokation og fin stor lejlighed. Lille og dårlig sovesofa i stuen. Dage med kun koldt vand på badeværelset.
Yöpyi 3 yötä kesäkuussa 2023
Cove St Martin`s vastasi 30.6.2023
Dear Trine, many thanks for taking the time to review your recent stay in Cove St Martins. We are happy to know you enjoyed your stay, especially the location and the space. We appreciate your feedback about the sofa bed and we will work on improvements. We look forward to welcoming you back soon. Best wishes, Gabi & Team

10/10 Loistava

Donna

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä toukokuussa 2023
Cove St Martin`s vastasi 30.6.2023
Dear Donna, many thanks for taking the time to review your recent stay in Cove St Martins. We are thrilled to know you enjoyed all aspects of your stay. We look forward to welcoming you back soon for another great experience. Best wishes, Gabi & Team

10/10 Loistava

Cindy

Great in room amenities. Loved having a washer and dryer
Yöpyi 2 yötä toukokuussa 2023
Cove St Martins vastasi 12.5.2023
Dear Cindy,Many thanks for taking the time to review your recent stay in Cove Arne Street. We are thrilled to know you enjoyed all aspects of your stay. We look forward to welcoming you back soon for another great experience.Best wishes,Gabi & Team

10/10 Loistava

Ssuan

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Clean and comfortable accommodations
We stayed in a three bedroom apartment which was perfect for our family trip with the grandparents. The apartment was clean and comfortable. We loved having the kitchen and living area for our group of 7. It made our trip a lot more relaxed and enjoyable. There are lots of restaurants in walking distance. It’s also easy walking distance to multiple tube stations to take you anywhere you want to go in London! We liked because so close to the theatres as well. It made me wish we had booked more shows! This apartment truly made our time in London more enjoyable!
Yöpyi 5 yötä huhtikuussa 2023
Cove St Martins vastasi 10.4.2023
Dear Ssuan,Many thanks for taking the time to review your recent stay in Cove St Martins. We are delighted to know you enjoyed all aspects of your stay, especially the location of the property. We look forward to welcoming you back again soon for another great experience.Best wishes,Gabi & Cove team

2/10 Hirveä

tina

Yöpyi 7 yötä maaliskuussa 2023
Cove St Martins vastasi 10.4.2023
Dear Tina,Thank you for taking the time to review your stay in Cove St Martins. I am disappointed to know your stay did not meet your expectations. We look forward to welcoming you back for a better experience.Best wishes,Gabi & Cove team

10/10 Loistava

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic location. Apartment was well designed, comfortable and had everything we needed. Had an issue with shower drain which was repaired immediately. Would absolutely stay here again.
Yöpyi 4 yötä maaliskuussa 2023
Ralston vastasi 9.3.2023
Dear Shannon, Thank you for taking the time to share your thoughts about your experience with us. We appreciate your comments and are happy that you have enjoyed your stay at Cove St Martins. We hope to welcome you back sometime again in the future. Kind RegardsRalston & The Cove Team

10/10 Loistava

Gemma

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Cove St Martins was situated in a fabulous place in Covent garden. Bills is literally downstairs and serve lovely food. We had breakfast which was amazing. A very short walk from leister square tube station and surrounded by fabulous cafes, bars and shops as well as being just a few minutes walk from the royal opera house and the covernt garden markets and stores. The apartment was clean and well presented. I used the contact number and was helped immediately with my enquiry. I would absolutely book again.
Yöpyi 1 yön helmikuussa 2023
Cove St Martin`s vastasi 21.2.2023
Dear Gemma,Thank you for taking the time to review your recent stay in Cove St Martins.We are delighted to know you enjoyed all aspects of your stay, especially the comfort and location of the property. We look forward to welcoming you back in the near future for another great experience.Best wishes,Gabi & Cove team

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property can be summed up in one word: location. It's in the centre of the theatre district and major theatres are less than a five minutes' walk away. There are many restaurant options everywhere around and Tesco Express stores (we ate breakfast in, generally) are equally close. It must be said that there were a couple of issues when we checked in; due to our having to take a later flight, we checked in on the second day of our booking, but even so, when we arrived, the room had not been cleaned. To make things worse, the wifi was not working. A phone call for each problem was all that was needed, however: while we went out for dinner, housekeeping came in and cleaned the room and we were given the wifi password for the room next door and we "piggybacked" on them for the rest of the week with no problem. Staff were very apologetic and helpful. The apartment (we were in #2) is comfortable and functional, with lots of natural light, and the appliances (washer/dryer, oven and stove, dishwasher work well, although not intuitively for North Americans. (Don't bother with the dryer, as it doesn't do a very good job - use the large drying rack supplied instead). We were extremely happy with Cove St. Martin's and would highly recommend it.
Yöpyi 10 yötä tammikuussa 2023
Ralston vastasi 26.1.2023
Thank you Daniel for choosing Cove St Martins for your recent stay in London. We are really sorry for the issues you faced with the apartment clean and the WiFi issue. We are glad that you had an enjoyable stay and look forward to welcoming you again in the future.Kind RegardsThe Cove Team

6/10 OK

Ricardo

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys
Razoável
O check in muito complicado, muito barulho o que atrapalhava para descansar, porém cama boa
Yöpyi 3 yötä joulukuussa 2022
Cove St Martins vastasi 26.12.2022
Olá Ricardo,Obrigada por separar um tempo para revisar a sua estadia conosco. Ficamos felizes em saber que você apreciou o conforto da propriedade. O seu feedback é muito importante e nós iremos trabalhar para melhorar na comunicação com nossos hóspedes. Esperamos recebê-lo novamente para uma outra experiência. Atenciosamente, Gabi & time Cove

8/10 Hyvä

Jeanie

8/10 Hyvä

Victoria

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great apartment and set up. Very centrally located. It would have been helpful to know there was onsite construction and that the key had to be collected from another relocation a few blocks away. The key was not there and I spend 30 minutes talking to people to get access after 14 hours of traveling. Quick to resolve but frustrating
Yöpyi 7 yötä marraskuussa 2022
Gabi vastasi 12.12.2022
Dear Victoria, thank you for taking the time to review your recent stay in St Martins. We are happy to learn you enjoyed our location. We apologise for the miscommunication and we will work on the areas we are lacking on. We are looking forward to welcoming you back again in the future. Best wishes, Gabi & Cove team

8/10 Hyvä

Bichloan

Hyvää: Siisteys
Great location!
Very nice central location - everything to see is right below the flat! The flat was clean, tidy, and Cove St Martin tried to accommodate all of our requests. Thank you! The only drawback would be that the beds are uncomfortable.
Yöpyi 2 yötä marraskuussa 2022
Ralston Pereira vastasi 29.11.2022
Dear Bichloan, thank you for choosing Cove St Martins for your stay in London and for the time taken to provide us feedback. We are happy that you liked the location and it cleanliness. We are sorry about the experience with the bed and we will take action on this.Kind RegardsRalston

8/10 Hyvä

Chris

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall the property was great. Location was perfect and rare to find a 3 bedroom apartment. Really pleased overall. One issue was the windows and doors that lead to the balcony that stretches the length of the apartment. The doors did not fit properly and therefore let in noise and draft. I would have expected quality fitted doors and windows and not have a 1 inch gap at the top or bottom....i would stay again but would expect there to not be issues again
St Martins vastasi 6.11.2022
Dear, Chris, Thank you for taking the time to review your recent stay at Cove St Martins. We are pleased that you enjoyed all the aspects of your stay. We always appreciate a guest's feedback as it allows us the opportunity to improve on the areas we are lacking. We hope to welcome you back to the Cove property in the near future. Many thanks Indira & Cove team

8/10 Hyvä

shane

Hyvää: Siisteys ja huoneen mukavuus
Birthday treat.
The apartment and the location was superb. The only small niggle is having to go to another property for the keys. I dont understand why a lock box or code could not be at the place we were staying rather than another property. Its not a deal breaker. Im very happy we stayed there and discovered this area.
Yöpyi 1 yön lokakuussa 2022
St Martins vastasi 16.10.2022
Dear Shane, Thank you for taking the time to review your recent stay at Cove St Martins. We always appreciate our guest's feedback as it allows us the opportunity to improve on the areas we are lacking. We look forward to welcoming you back soon. Many thanks Indira& Cove Team

8/10 Hyvä

Rachel

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä elokuussa 2022

2/10 Hirveä

Laura

Yöpyi 1 yön elokuussa 2022

10/10 Loistava

Sarah

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Great location and lovely spacious apartment. Would definitely stay again!
Yöpyi 3 yötä elokuussa 2022

4/10 Huono

Rakesh

Matkusti perheen kanssa
Hyvää: Siisteys
Inadequate ventilation in the bedroom- no airconditioning, no fan, and a window that has been locked shut. No way for air to move across. Had to sleep with the door open to the hallway and it was still close to 80F in the bedroom. Inadequate towels left in the bathroom. Email to manager never returned. Checkout procedure HIGHLY unclear and appear unsafe.
Yöpyi 5 yötä kesäkuussa 2022
Lilian Clarke vastasi 21.6.2022
Dear Rakesh Thank you for taking the time to provide feedback on your stay at COVE St. Martins. I am very sorry to hear that your stay did not meet your expectations, it is not the experience we want for our guests. I would like to follow-up on this and will reach out to you further. Best Regards, Lilian

6/10 OK

Giuseppe

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Huoneen mukavuus
Ottima location per due
Ottima location ma l’appartamento va bene sono per due persone….impossibile dormire in soggiorno… divano letto scomodissimo, finestre senza oscuranti e rumori sotto casa
Yöpyi 3 yötä kesäkuussa 2022

6/10 OK

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2022

10/10 Loistava

samir

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Great but could be better
Very nicely located. They were very accommodating in allowing us to put our luggage in the apartment as we arrived from the US in the morning. Keep that in mind as there is typically no place to store your luggage if arriving before check in or if your flight is late after check out. Also, you have to walk a couple of blocks to go get your key which is a problem in case you land there with your luggage and you are alone. They should have a lockbox in the same building.
Yöpyi 1 yön joulukuussa 2021
Josiah vastasi 5.2.2022
Dear Guest, Thank you for choosing to stay with us at COVE St Martins and taking the time to provide feedback, we are extremely grateful. It is nice to know that our staff were able to make the check-in process easier for you and that you liked the location. We would love to welcome you back in the near future. Kind Regards, Josiah, Guest Experienced Host.

8/10 Hyvä

Burt

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is an outstanding location. The apartment is comfortable. Communication was poor at first, but improved a great deal after the first day or two of our stay.
Yöpyi 12 yötä syyskuussa 2021

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Review
Great location, code to locker didn't work had to to call then another vid was given. No where to store luggage
Yöpyi 1 yön marraskuussa 2021

2/10 Hirveä

Andrew

Huonoa: Siisteys
BEWARE
The location is excellent but that is where the positives end. After receiving an email asking me to pick up the keys from a different location I arrived at the property. The front door only opened half way, it was being stopped by the door closure arm above. I didn’t think much of it at the time as I was only booked in for one night. The one bed apartment was a good size although the shower room was very small. The furniture was very budget and poor quality for a 4 star apartment, however the bed was fine. The windows in the living room were locked closed and as there is no air conditioning it got stuffy as I was staying in July. The wood flooring in the hall was scuffed and there was no carpet gripper between the hall and bedroom, leaving frayed carpet edges. The bedroom carpet was also stained and there was mould around the sealant in the shower room and limescale on the fixtures. I had an email the day after checking out to say that I had caused damage to the front door and my credit card had been charged £200. I advised that the door was already damaged on my arrival to which I had a response basically calling me a liar. I am now taking this up with the authorities. I would advise anyone planning on staying at a SACO property to do a thorough video tour to point out any issues that you may be charged for. I travel frequently for work and have never experienced such poor service. This was my first and will definitely be my last stay at a SACO property.
Yöpyi 1 yön heinäkuussa 2021
Mishell vastasi 11.8.2021
Dear Guest, Thank you for taking the time to provide feedback on your recent stay at SACO St Martins. I am sorry to learn of the door being broken, the difficulties experienced trying to reach the guests services team. Rest assured I am investigating these issues with the view of further improvements to our guest’s comfort. I do hope these issues have not deterred you from using SACO again. We look forward to the opportunity of welcoming you back to SACO in the near future. Kind Regards, Mishell

10/10 Loistava

Anil

Hyvää: Siisteys ja huoneen mukavuus
it took an hour to get access to the apartment
the apartment is fabulous and central. it took an hour to get access to the apartment. communication with reception very poor
Yöpyi 1 yön kesäkuussa 2021
Mishell vastasi 10.7.2021
Dear Guest, Thank you for taking the time to provide feedback on your recent stay at SACO Altitude. We are glad you enjoyed your stay with us and that the apartments as well as the location, exceeded your expectations. I am sorry to learn about the difficulties experienced trying to reach the guests services team. Rest assured I am investigating these issues with the view of further improvements to our guest’s comfort. I do hope these issues have not deterred you from using SACO again. We look forward to the opportunity of welcoming you back to SACO in the near future. Kind regards Mishell C

10/10 Loistava

Anna

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2020
Giulia Guest Service Supervisor vastasi 18.1.2021
Dear Guest, thanks for your feedback. We are glad that you have enjoyed your stay with us. We look forward to welcoming you in the near future. Best Regards

10/10 Loistava

Mark

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
London Break
Fantastic location, we had Number 9. Comfy beds, clean throughout, good facilities, I’m not the first to comment the sofas have some stains but not off putting. Definitely recommend and will be going back. Keys collected from another apartment a short walk away via code and lockbox.... I missed the email but after a quick call it was all sorted.
Yöpyi 2 yötä lokakuussa 2020
Giulia, Guest Service Supervisor vastasi 18.1.2021
Dear Guest, Thanks for the time to provide your feedback. We are glad that the location and the apartment met your expectations and you had an enjoyable stay. Best Regards,

10/10 Loistava

simon

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2020
Giulia, Guest Service Supervisor vastasi 18.1.2021
Dear Guest, Thanks for the feedback provided. We look forward to welcoming you back soon. Kind Regards

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Really good stay. Stayed with some friends really enjoyed it. Communication was excellent. Definitely looking to stay again!
Yöpyi 1 yön lokakuussa 2020
Giulia, Guest Service Supervisor vastasi 18.1.2021
Dear Guest, Thanks for taking the time to leave your feedback. We are happy you have enjoyed your stay with us and the apartment as well as the customer service met your expectations. We look forward to welcoming you back in the near future.

10/10 Loistava

Arlaine

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
October trip
Really enjoyed our stay, location and facilities were excellent. The apartment we were in was huge and really well equipped. The property manager Roland was really helpful and couldn’t do enough to help us. We would definitely stay here again on our next trip to London!
Yöpyi 3 yötä lokakuussa 2020
Giulia, Guest Service Supervisor vastasi 18.1.2021
Dear Guest, Thanks for your feedback. We are happy to hear that you enjoyed the location and the apartment and that Roland went above and beyond in order to assist you. We look forward to welcoming you back in the near future. Best Regards