Majatalot – Malibu

”Communication was fine and helpful until the day of check in. I was supposed to receive a email with codes to the rooms and the front door 1 hour before check in and didn’t receive them at all. Once arrived at the location I had to wait 30 minutes outside with my family waiting for codes that did not even work to get into the building. Finally received a code that worked, within 5 minutes of being inside we witnessed a roach, floor boards were poorly cleaned, furniture was very poorly cleaned...

”The room was very clean. Laurence made us feel welcome and at home. Street parking was always available. Located in a safe area with close by access to shopping and dining.”

”Perfect and clean. Thank you so much.”

”This property is beautiful and immaculate, living up to its description. Our host, TJ, was welcoming, thoughtful, and a trove of helpful tips for getting around and seeing LA. He makes this place truly sparkle compared with a regular hotel, beginning with an awesome breakfast. Highly recommended!”

”I booked this “hotel” thinking it was part of a known hotel chain. It turns out to be a random guest house hiding behind a misleading, almost-identical name. The minute you book, you get a text from a random number demanding a photo of your driver’s license. No explanation, no professionalism, just a sketchy text message asking for personal info. Then you look at their one review and your stomach drops. Nothing about this place feels safe. The person texting is rude and unhelpful, and when I...