Huone, 1 keskisuuri parisänky, esteetön | Minibaari, tallelokero huoneessa, äänieristys, silitysrauta/-lauta
Tarkista saatavuus

Arvostelut: DoubleTree by Hilton Hotel Newcastle International Airport

4 out of 5
DoubleTree by Hilton Hotel Newcastle International Airport
Woolsington, Newcastle-upon-Tyne, England

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 591 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 286 kautta 1003 arvostelua" "
Arvosana 6 - OK. 67 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 34 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 25 kautta 1003 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Stayed here a few times and very well presented & convienient
Yöpyi 1 yön toukokuussa 2024
Reservations vastasi 15.5.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the not so distant future!

10/10 Loistava

Lynne, Hamilton

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a great place to spend our last night of travel.Train was accessible to go back into Newcastle for one last evening at the pub with family. We were a one minute walk to airport and rooms were comfortable. We had asked for early check in which wasn’t ready but one room was ready and we stowed all luggage in that room . Good food and drinks!
Yöpyi 1 yön toukokuussa 2024
Reservations vastasi 15.5.2024
Thank you for your feedback! We hope to have you stay with us again at The DoubleTree in the not so distant future!

10/10 Loistava

Andrea, Durham

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent with easy access to airport. Staff lovely. Qiet, comfortable, clean.
Yöpyi 1 yön toukokuussa 2024
Reservations vastasi 13.5.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree in the not so distant future!

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
*
Yöpyi 1 yön toukokuussa 2024
Reservations vastasi 13.5.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree in the not so distant future!

2/10 Hirveä

brian

£30 room charge without consent ? , never again
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 13.5.2024
Thank you for your feedback, if there is anything you would like to discuss regarding your stay please contact us directly as we would like to know your thoughts & rectify any issues.

4/10 Huono

Emma

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 13.5.2024
Thank you for your feedback, if there is anything you would like to discuss regarding your stay please contact us directly as we would like to know your thoughts.

10/10 Loistava

scott

Matkusti perheen kanssa
Unbelievable how close the hotel is to the airport. 10 and a half rolly pollys and your there .
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 6.5.2024
Thank you for your feedback & providing us with a laugh - note we do not recommend guests rolly polly into the terminal! We hope to welcome you back to The DoubleTree in the not so distant future!

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the staf were more than helpful and very welcoming keep up the fantastic work
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 6.5.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree in the not so distant future!

10/10 Loistava

Emily

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such a wonderful evening. Runway view - added to the excitement of our holiday and perfect to walk to the airport. Super convenient
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 24.4.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

10/10 Loistava

Joan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very handy for airport
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 24.4.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

8/10 Hyvä

Sam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice easy check in following late night flight, very comfy bed, breakfast ok
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 22.4.2024
Thank you for your feedback. We hope to welcome you back to The DoubleTree again in the near future.

8/10 Hyvä

Jessica

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel, very clean however £20 for parking is unreasonable especially as a paying guest. Understand it’s near an airport but think paying guests should get a cheaper rate.
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 22.4.2024
Thank you for your feedback, I have passed your comments on to the relevant departments. We hope to welcome you back to The DoubleTree again in the near future for a more satisfying stay.

8/10 Hyvä

Edward

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 16.4.2024
Thank you for your feedback. We hope to welcome you back to The DoubleTree again in the near future!

10/10 Loistava

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My only complaint is - I had to pay to park @ the hotel, that’s ridiculous. If you stay the night in the hotel your parking should be included
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 9.4.2024
Thank you for your feedback! I've passed your comment onto the relevant department. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Andrea

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 10.4.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

10/10 Loistava

Neil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Poor breakfast.
Yöpyi 1 yön huhtikuussa 2024
Reservations vastasi 8.4.2024
Thank you for your feedback, I have passed on your comments to the relevant department. We hope to welcome you back to The DoubleTree again in the future.

6/10 OK

Peter

Liikematkailija
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Comfortable hotel but food is overpriced and uninspiring.
Reservations vastasi 2.4.2024
Thank you for your feedback, I have passed on your comments to the relevant departments. We hope to welcome you back to The DoubleTree again in the near future for a better stay.

6/10 OK

Ian

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
A noisy plumbing system spoiled our overnight stay.
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 1.3.2024
Thank you for your feedback. I'm sorry to hear your stay wasn't up to the standard we usually uphold. I have passed your feedback onto the relevant departments.

10/10 Loistava

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is as expected from a Hilton and very close to the airport
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 29.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

8/10 Hyvä

Charles

Matkusti perheen kanssa
Wonderful staff and excellent location for early flight. Nice restaurant on-site. The mattress was very firm and the interior of the room could use a refresh.
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 29.2.2024
Thank you for your feedback! I have passed on your comments to the relevant departments. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Christina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 29.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 26.2.2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

8/10 Hyvä

James N

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 20.2.2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

8/10 Hyvä

Raymond

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gute Lage zum Flughafen.
Yöpyi 2 yötä helmikuussa 2024
Reservations vastasi 20.2.2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Loistava

Joan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient for airport
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 20.2.2024
Thankyou for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Loistava

Isaac

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 13.2.2024
Thankyou for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

4/10 Huono

Josh

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 14.2.2024
Hi Josh, we would like to hear any feedback that you have as to why you felt your stay with us was poor, in order to improve our guest expectation. Please feel free to contact us directly.

8/10 Hyvä

Laura

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel
Great location for flying out of NCL. Hotel was quiet and we enjoyed a bar meal the evening of our stay. Family room was ideal and my only complaint was that the wall sockets for charging were in random spots.
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 12.2.2024
Thank you for your feedback! I have passed your comments onto the relevant departments. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Louise, Greenside

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 12.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

4/10 Huono

Gennine

Downstairs modern but bedrooms dated and cold. Was in an accessible room (wasn’t required) and the duvet was plastic and couldn’t comfortably have a shower because of handrails and seats. Great for those who require it of course. Headboard leather all torn. Not worth the money! Stay at the Premier Inn!
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 9.2.2024
Thank you for your feedback. I'm sorry to hear you were dissatisfied with your stay. I've passed your comments onto the relevant departments.

10/10 Loistava

Chris

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 12.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Greg

Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 9.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Grant, Philadelphia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 6.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Craig

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
the food was great and the room was comfortable
Yöpyi 1 yön helmikuussa 2024
Reservations vastasi 5.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

10/10 Loistava

keith

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 5.2.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future!

8/10 Hyvä

Linda

Matkusti ryhmän kanssa
Lovely welcome. So close to Newcastle airport and local area. I was going to a funeral in Ponteland, not a holiday! Room very comfortable and soundproof. Had a nice meal in their restaurant.
Yöpyi 2 yötä tammikuussa 2024
Reservations vastasi 31.1.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Reservations vastasi 31.1.2024
Thankyou for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

6/10 OK

Holly

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The bed we had definitely needs replacing as you can tell that some of the springs have gone. If you put the plug in the sink then it gets stuck so we had to call Maintainance, the shelf on the door of the fridge was broken and fell off as soon as you open it. Equally, the bar and restaurant have managed to run out of Sauvignon Blanc, this happened previously when I stayed here for 5 nights in May 2023, surely if you run out of Sauvignon Blanc the manager might think that this is a popular choice of wine and maybe order more?! There was a lovely chap in the restaurant, I think his name was Abdul, he was a brilliant waiter.
Yöpyi 2 yötä tammikuussa 2024
Reservations vastasi 30.1.2024
Thank you for your feedback. I'm sorry to hear you were not satisfied with your stay. I have passed on your comments to the relevant departments in hope we can rectify these problems. I have also passed on your comment about our lovely waiter Abdul to the restaurant manager. Hopefully we can welcome you back to the DoubleTree again in the near future for a more comfortable stay.

6/10 OK

Helen, Riehen

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Rooms are desperately in need of renovation. Peeling paintwork around windows, scratched headboards, mouldy and dusty bathrooms. Staff did say they were going to be renovated, but no consolation to current guests. Beds very good and nice bedlinen & towels.
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 30.1.2024
Thankyou for your feedback, this has been passed on to the relevant departments; we hope we can provide you a more comfortable stay with us in the future.

8/10 Hyvä

Louise

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bar area is lovely for a drink and meal
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 30.1.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Charlotte

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hôtel juste à côté de l'aéroport, service disponible 24 heures. Chambre très confortable et agréable.
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 30.1.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Gill

Airport hotel
Perfect hotel for airport stay.
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 24.1.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 24.1.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Simon

Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 24.1.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.

6/10 OK

Patricia

Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 24.1.2024
Thank you for your feedback. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect room...only wish had better tv channel selection
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 22.1.2024
Thank you for your feedback! I have passed your comments on to the relevant departments. We hope to welcome you back to The DoubleTree again in the near future.

10/10 Loistava

Graham

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Stopover
Chosen as short walk to the airport but impressed as nice restaurant and welcome and room spacious and plenty clothing space Hotel decor was nice and actually nicely done and not lacklustre
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 19.1.2024
Thank you for your feedback! We hope to welcome you back to The Doubletree again in the near future.

4/10 Huono

Victor

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Going Downhill
This was our fourth visit in 3 months. This hotel has been excellent in the past but standards have declined noticeably in recent months. Maintenance in the rooms is poor. Every room we've had, has leaky taps which soak the floor. The sink plugs don't work and on this occasion the hairdryer wasn't working. And, as was the case for a previous reviewer, the room clock was still on 'summer time'. Worst of all is the ineffective or non-functioning heating. On every recent visit, we've had to request the heating be switched on/re-set (or had to change rooms because it was simply too cold & could not get solved). I do not expect to visit a hotel and then go through the same routine, every time, of complaining about the absence of heating. I paid for a room. I expect it to have acceptable, controllable heating as part of the service. This used to be an excellent airport hotel, and much better than the competition but those days seem to be history.
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 19.1.2024
Thank you for your feedback! We're sorry that you have found issues with your stay, I have passed your comments and concerns onto the relevant departments; including the hotel manager. We hope you return to The DoubleTree again in the future and see improvement.

8/10 Hyvä

NIHAL

Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 19.1.2024
Thank you for your feedback! We hope to welcome you back to The Doubletree again in the near future.

10/10 Loistava

M

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay
Yöpyi 1 yön tammikuussa 2024
Reservations vastasi 15.1.2024
Thank you for your feedback! We hope to welcome you back to The DoubleTree again in the near future.