Hotellit lähellä kohdetta Paradise Plaza -ostoskeskus

”Todo excelente”

”Everything was excellent ”

”Hotel esta hermmoso todo muy bien.10 de 10”

”Excelente”

”Problem when arrived to hotel. First they didn't find our reservation. After 30 min. search it was found but our confirmation indicated Jr. Suite with balcony, but this was not available only without balcony so se were obliged to "upgrade" to next category with 45 € extra per night. This was really annoying specially as coming tired after 12 hour flight. "upgraded room" was indeed nice and afterwards service was excellent. ”

”Todo perfecto ”

”We have a beach front view and the service was great. Room service was fast and all staff was attentive and respectful. Best Hard Rock I’ve ever stayed in.”

”Si visitas este hotel te aconsejo ampliamente la experiencia del circo soleil ludo. Pienso que es el mejor espectáculo de soleil que he visto en diferentes países. El hotel excelente en cuanto a higiene y las habitaciones muy agradables.”

”I like everything I’m ready to go back”

”Es un edificio muy cómodo, con centros comerciales y playas muy cercanas, mi estancia en el departamento fue increíble, la atención que recibes es increíble, te tratan como un verdadero cliente y no como uno más, en cuanto pague, no subió el costo, fue el mismo que decía directamente aquí, sin impuestos engañosos, la verdad yo recomiendo muchísimo estos departamentos, son económicos, limpios y muy bonitos ”

”Hotel is fine but the description is misleading and not transparent. Property is not on the beach. You have to go around private houses. Don’t trust the pictures. It says all inclusive but there are many hidden charges. It says amenities but nothing is actually available and you have to pay charges to use certain amenities. So it’s not all inclusive. Hotel and staff are not very flexible. This is different from other all inclusive hotels in Puerto Vallarta. Disappointing. Kids club is not really...

”Updated - had money go missing from my room, poorly handled by staff and refused to call police. Karen was absolutely useless to deal with today despite being helpful before. First day and a half was fine until the cleaning person came to clean the room and sprayed the tile floor with what I thought was cleaning solution but was told later it was perfume. I was told the floors were still wet because the AC was on. And the humidity was the issue. Well I turned the AC off 10 hours prior and the...

”Beautiful property with lots of happy helpful staff . Beach is fantastic and the food is good, everything you want”

”Our suite was clean, though there were a few small things that could use attention. Overall, everything was okay. The staff experience was mixed—some employees didn’t have the best attitudes. It may have been due to the heat, but regardless, customer service should remain a priority. Guests should still feel welcomed and treated well. The resort is definitely family-friendly. The kids had a great time and really enjoyed themselves. The pools were clean, and the bartenders did an excellent job...

”Al llegar al hotel antes del check-in reguardan el equipaje pero cuando me entregaron la habitación el personal que entrega las maletas no aparecía que tuve que agarrar mi maleta, al querer ingresar a uno de sus restaurantes no había personal que me recibiera, ni mencionaba un código de vestimenta, que opte por ingresar, al estar comiendo es cuando me menciona que no podría estar con playera pero aun asi me dejaron comer, soy de que en ocasiones quiero fumar un cigarrillo, que pregunte donde...

”La habitación estaba limpia y amplia , el parque y los toboganes Genial . El desayuno pasable, si volvería a ir me la pasé muy bien.”

”The odor in the room was horrible, the room itself was large, however the smell made it very unpleasant .we were just a quick overnight stop, would not have stayed a minute longer”

”We really enjoyed our stay. We thought the food was pretty good. The beach and ocean are clean. This resort mostly caters to Spanish speaking guests but a handful of the staff could speak English. The beds were a bit small. We would go back!”