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Arvostelut: The Arden Hotel

4 out of 5
The Arden Hotel
44 Waterside, Stratford-upon-Avon, England

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 524 kautta 760 arvostelua" "
Arvosana 8 - Hyvä. 186 kautta 760 arvostelua" "
Arvosana 6 - OK. 31 kautta 760 arvostelua" "
Arvosana 4 - Huono. 12 kautta 760 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 760 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2019

8/10 Hyvä

Mark

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Natasha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bed was really comfortable
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Andrew

Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely beautiful hotel and the staff are amazing. Hotel was centrally based right opposite the theatre. I emailed in advance about us being there for a birthday and we were given a room upgrade! The bar was lovely, we sat in the terrace as it was warm outside with the heating. Breakfast was amazing! Definitely recommend staying here.
Yöpyi 1 yön toukokuussa 2024
Jenny vastasi 4.5.2024
Dear Paul Thank your lovely review of our hotel. I am so pleased that you enjoyed your stay and hope to welcome you back in the very near future.Kind regards Jenny

10/10 Loistava

Bev

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel, excellent location, beautiful room with view of River and Royal Shakespeare Theatre, lovely touches in room, drinks, nibbles, toiletries etc, Staff could not do enough for us, would definitely recommend you stay here!!!
Yöpyi 1 yön huhtikuussa 2024
Jenny vastasi 29.4.2024
Dear BevThank you for taking the time to review our hotel. I am so pleased you enjoyed your stay and hope to have the opportunity of welcoming you back in the not too distant future.Kind regards Jenny

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just across from the theatres, a classy hotel with comfortable rooms, good food and great service.
Yöpyi 1 yön huhtikuussa 2024
Jenny vastasi 29.4.2024
Dear Paul Thank you for taking the time to review our hotel.I am so pleased you enjoyed your stay with us and hope to welcome you back in the not too distant future.Kind regards Jenny

10/10 Loistava

M.G.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super service
Yöpyi 1 yön huhtikuussa 2024
Jenny vastasi 29.4.2024
Thank you for your lovely review.We hope to welcome you back!Kind regards Jenny

10/10 Loistava

Kiran

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A lovely hotel in an ideal location. Staff, food, surroundings all excellent. Would highly recommend.
Yöpyi 1 yön huhtikuussa 2024
Jenny vastasi 30.4.2024
Dear Kiran Thank you for your lovely review of our hotel.We hope to welcome you back very soon.Kind regards Jenny

4/10 Huono

Alison

The location is great for the RSC Theatre. Unfortunately my room was well below expectation - I don’t know if booking via Expedia even as a VIP guest was the cause. The room was on the ground floor at street level so anyone walking past could look straight in. The bathroom was in poor repair mouldy grout on the bath and damage to the bath itself. There was no dresser or shelving for clothes just hanging wardrobe. All in all a big disappointment.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Neil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel in a great location. Friendly and welcoming Only gripe would be the floorboards around the hotel are incredibly squeaky so noisy inside the room from people walking in the corridors
Yöpyi 1 yön maaliskuussa 2024
Jenny vastasi 9.4.2024
Dear Neil Thank you for your great review of our hotel. I do hope we have the opportunity to welcome you back to the Arden soon.Kind regards Jenny

8/10 Hyvä

Sai Santhan

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was in a great location and the staff member that helped us checkin was really helpful. The room and bathroom were specious but the bathroom was not in a great condition. We noticed some stains on the sink that weren't cleaned properly, but this was quickly taken care of by the cleaning staff when we notified reception. The bathtub showed severe wear and tear, there were big rust spots, mould patches and the drain would not stay open. Overall we had a good experience, but the rooms are in need of some renovation and higher cleaning standards.
Yöpyi 1 yön maaliskuussa 2024
Jenny vastasi 9.4.2024
Dear Sai SanthanThank you for taking the time to review our hotel. I do hope we have the opportunity to welcome you back to the Arden soon.Kind regards Jenny

10/10 Loistava

Laura

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel, wonderful staff, great location! This is my second stay at The Arden, and it was as lovely as the first. The staff even put a Happy Birthday surprise in the room on arrival for my mum, which was much appreciated.
Yöpyi 2 yötä maaliskuussa 2024
Jenny vastasi 9.4.2024
Dear Laura Thank you for taking the time to review our hotel.I am delighted that you enjoyed your stay with us! I do hope we have the opportunity to welcome you back for a third time!Kind regards Jenny

8/10 Hyvä

Andrew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location, friendly staff and comfortable room
Yöpyi 3 yötä maaliskuussa 2024

4/10 Huono

Elizabeth

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have stayed here in the past and been very happy. This time it was a very disappointing experience all around. The property is now very tired (which we could put up with) but also not very clean and the food hugely disappointing. We will definitely look for alternative accommodation and meal options on our next visit.

8/10 Hyvä

Hugh

Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Christine

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Not as good as before.
Hotel is lovely, staff are friendly and keen to help. Rooms are spacious and there are some nice touches, like fresh milk in the fridge. Breakfast on this stay was poor. Service was very slow, items were not available, coffee and tea were very weak. We have visited before and this was nothing like previous experiences. We had a pre theatre dinner which was excellent.
Yöpyi 1 yön helmikuussa 2024

2/10 Hirveä

JULIE

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Jude

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A lovely hotel & service
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great.
Really nice hotel. Room was great. Breakfast excellent. Location is perfect for exploring Stratford.
Yöpyi 1 yön helmikuussa 2024

6/10 OK

Michael

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Very very dusty and rustic.... lots of stains on bed and bed sheets, room service woke me at 9am the one morning, very underwhelmed by this hotel.
Yöpyi 3 yötä helmikuussa 2024

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect hotel for our stay
Lovely hotel for our stay. Husband and wife and toddler. The room was a great size to fit our travel cot. The staff were really lovely and welcoming. The hotel was also brilliantly located within walking distance of all the town’s main areas.
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Russell

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Average stay
Nice big room and big bathroom with a shower and bath,king size bed (two twin beds pushed together), room was clean but very hot although the heating in the room was off the hotel was very hot which made it uncomfortable and hard to have a good nights sleep this is in febuary so it wasnt because of the weather air con didnt work, had the breakfast which cost £20 pp which is pricey but the food we had was nice no complaints overall i think this hotel is average for the price we paid to stay
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Rodrigo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Muito conforto e localização privilegiada
Hotel muito bom. Super bem localizado,com estacionamento próprio (o que é raro na região) e restaurante de primeira. Quarto moderno e cama gigante. Deixam algum quitutes e água de graça no frigobar. Ainda tem o bônus de ficar ao lado de um dos mais tradicionais pubs da região. Vale a estadia.
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Adam

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel. With great front of desk staff and luxury touches that go beyond what you'd expect from a 4*. Excellent location near the waterfront in Stratford, with everything you could want within walking distance. Breakfast was a little unexciting and I don't think the evening dining options and menu are appealing. At least not in winter. Would certainly go back and recommend to others.
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

matthew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Lawrence

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice, great location and friendly staff.
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Abi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wonderful stay
A fantastic stay with a lovely welcome. Great location in Stafford-upon-Avon and wonderful staff. Lots of attention to detail.
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel, beautiful location, and professional, friendly staff. Very happy with my stay here, and have already booked to come back again!
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Alastair

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Oscar

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel, the chocolates and rose petals were an excellent option to have...
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel and staff
Great hotel in a great location, with perfect service. Minor areas for improvement would be breakfast. It felt like it was served on a budget with half a black pudding, a tiny hash brown and a continental breakfast that looked like half the options were missing.
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Nicki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Gary

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is situated in a great location, within walking distance of the shops & theatres.
Yöpyi 3 yötä joulukuussa 2023
Jack Ray vastasi 2.1.2024
Dear Gary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Arden
Had a great time in Stratford, hotel was lovely so we’re staff, only had one gripe it’s an old building and the room we stayed in was by the staircase and it was very noisy and squeaky would stay again but choose a different room.
Yöpyi 2 yötä joulukuussa 2023

8/10 Hyvä

Peter

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Jack Ray vastasi 26.12.2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 Loistava

Matthew

Yöpyi 1 yön marraskuussa 2023
Jack Ray vastasi 26.12.2023
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 Loistava

Elaine

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Lovely hotel in perfect location
Yöpyi 2 yötä marraskuussa 2023
Jack Ray vastasi 6.12.2023
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

8/10 Hyvä

Louise

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sadly free bottle of wine on ice in room which was nice touch but it was very sweet German wine so couldn’t drink it 🤔 Service and location lovely
Yöpyi 1 yön marraskuussa 2023
Jack Ray vastasi 6.12.2023
Dear Louise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and appreciate your feedback on the wine. Had you let our reception team know, I'm sure we could have sourced another bottle to match your tastes, though we can certainly do so next time!Kind regards, Jack Ray - Reception Manager

10/10 Loistava

Steven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We’ve stayed here many times as it was an SLH hotel. It’s a wonderful hotel in the centre of Stratford, perfect for the RSC, however the rooms are starting to look a little tired, it could do we a refresh.
Yöpyi 1 yön marraskuussa 2023
Jack Ray vastasi 16.12.2023
Dear Steven,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 Loistava

Mi young

Yöpyi 1 yön marraskuussa 2023
Jack Ray - Reception Manager vastasi 19.11.2023
Dear Mi Young,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards

8/10 Hyvä

Jane

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Upgraded room was not so good. The room smelt damp due to a leak in the bathroom, the bed was uncomfortable, the tv did not get all the channels and the people in the next room were noisy, waking us up at 6am with their tv blaring. The lady on reception however was very apologetic and helpfull so found us another room, which althoug smaller,was much better. The breakfast on the first morning was ok but on the second morning my husband was served cold scrambled eggs which he had to send back. All in all it was a pleasant stay in a nice hotel in a good location with very pleasant staff, but all those stairs!
Yöpyi 3 yötä marraskuussa 2023
Jack Ray - Reception Manager vastasi 19.11.2023
Dear Jane,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and apologise for the 1st night you stayed being less than relaxing due to the leak in your bathroom, the bed and the noise from a neighbouring room. I'm glad my colleague on reception was able to find you a better room to help you get some well deserved rest and I'll be sure to pass on your feedback to the rest of the management team. Kind regards,

8/10 Hyvä

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Jack Ray vastasi 5.11.2023
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 Loistava

Andrea

Yöpyi 1 yön lokakuussa 2023
Jack Ray vastasi 5.11.2023
Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Jack Ray - Reception Manager

10/10 Loistava

Debra

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved staying here at the Arden Hotel. Staff were so friendly, great location and super nice room!
Yöpyi 2 yötä lokakuussa 2023
Jack Ray vastasi 3.11.2023
Dear Debra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 Loistava

Lilly

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such an amazing hotel. Was upgraded to the Maple room when we arrived which is so lovely. The Maple room has a view of the RSC and an amazing king sized bed!
Yöpyi 1 yön lokakuussa 2023
Jack Ray vastasi 3.11.2023
Dear Lily,Thank you for the great review of our hotel! We're thrilled to hear you enjoyed your complimentary upgrade to the Maple room and had such an amazing time at the Arden Hotel. We'll certainly look forward to having you stay with us again!Kind Regards, Jack Ray - Reception Manager