Avenida Kukulkan Hotellit

”Evening shows at the Atrium were spectacular! One extra large swimming pool was very nice. However, could not get a lounge chair by the pool due to so many people. TV mostly all in Spanish! Could not sleep the first night due to drunk people fighting outside my room. I called operator to send security but nothing happened. Finally went to sleep at 2am. Air conditioner not working for the whole stay....too cold and it took 2 hours to finally get a blanket. Second night a maintenance took over...

”We are extremely disappointed with our experience at this hotel. We specifically requested a room with a king-size bed, yet we were given a room with two uneven queen beds pushed together. To make matters worse, the bathroom sink and tub were visibly dirty upon arrival, which immediately raised concerns about cleanliness. On the second day we were moved to another room. While the bed in the new room was better, it still did not meet the standard we expected—especially for what was supposed to be...

”Mala experiencia en asignación de habitación. Trabajos de remodelación que dejaron una estadía tranquila, al final cambiaron la habitación ”

”First time in the hotel and won’t be the last one !!! My husband and I had a great time together, that was our first time in that kind of thematic hotel and was surprisingly in a good way ! Great vacation for both ! Drinks , food and people 10 of 10 ”

”My guy jacob at bar 1 is the best. All the staff are amazing. Love this place”

”There was a vacation property sales presentation. Usually we find these annoying and not worth the time. However, we actually enjoyed the experience and the benefits were worth our time. We didn’t book the package due to our personal schedules, however there was no pressure and we thought it was well done. The hotel is dated in some areas. But upgraded in others and very well maintained. The staff was exceptional. ”

”Excelente personal”

”Parhaat päivänsä elänyt majoitusliike. Hyvällä paikalla , mutta kaipaisi isoa päivitystä. Jos hinta hyvä , niin ok. Mutta lomaelämykset kannattaa hakea muualta . Ilmastointi rikki, äänieristyksen kanssa ongelmia.”

”Sijainti oli hyvä. Paljon lapsiperheitä Ruoka oli yksikertaista mutta hyvää. Paras oli hotellin oma kauppa.”

”From the moment we exited the shuttle and walked through the lobby doors, we had a spectacular view directly to the pool outside the Ocean facing doors opposite of the entry doors. Truly an amazing view The property was absolutely beautiful, extremely clean with staff constantly cleaning throughout The beach was gorgeous and views of the multi shades of blue water and NO SEAWEED!! The food from the buffet and specialty restaurants were second to none compared to many other all inclusive...

”Todo de maravilla, el personal súper amable y gentil!! 😎✨”

”Over all, great experience. Group of 12...babies up to seniors...we will come back!”

”very very sweet staff, great food, great service, I will definitely be coming back!! I loved my stay here ”

”This is the second time staying at this hotel and it has been great. Staff members from restaurants are great and attentive. We have an issue with the room leaking water from ceiling fire sprinkler that was fixed the same day. Also we wanted to do a late check out to enjoy a little longer this hotel but they said they were booked and it was not possible and that was a real disappointment for my little ones. Other than that it was a really pleasant time staying here.”

”Everything was good! ”

”Honestly best stay I’ve had at an all inclusive. Fun. Lots of other successful 20-30 somethings. Some older crowd. The pink party was a bit urban and pool dj could use some work. But really impressed overall. ”

”Beautiful view!!! ”