Hae hotelleja – Kentucky

”It's my fault for not realizing the balconies facing the river are also located above the highway. I was not able to sit outside in the night or morning due to the insane traffic noise. Again, my fault for not researching more. Paid a premium rate for the room and couldn't even use it. ”

”Very nice”

”I always love how clean this hotel is! The casino is fun and the food is always delicious! This was the first time I booked a two queen room and the view did suck. Nothing but AC units to see. ”

”You will not find a nicer hotel for the price.”

”Room had a smell but was clean. Staff was very polite. ”

”Far too expensive for what they deliver. We had to call 4 times to get someone up to free up the corridor from loud party guys at 1 am, they even nocked on bedroom doors. The breakfast was dry/over cooked. Not to repeat”

”Beautiful, wish we could have stayed longer ”

”a”

”Check-in was smooth and professional. The room was clean and the cleaning staff did an excellent job cleaning the room every day. However, the air conditioner system was quite a bit louder than expected. The hotel had a pool, but was smaller than the pictures made it look, was surprisingly quite cold, and there was no hot tub (note that hotel does not advertise having a hot tub). There was a coffee maker with a few coffee pods in the room, but there was no free access coffee in the lobby. For a...

”Clean room, kind staff ! ”

”Awesome property!”

”This may be my favorite among all the hotels I’ve stayed in. My room was SO quiet. It’s the size of a small apartment & it was nice to have space to spread out. Staff was friendly & professional. I love the CVS with a connecting door to the lobby. So convenient! Breakfast was great. I had a custom omelet. The meeting room was spacious & we didn’t hear any outside noise. I have zero complaints about this property. Everything is top notch.”

”bar was good, didn't eat breakfast”

”No matter which staff, they were all very friendly and helpful. Always said hello with a smile on their faces and asked how everything was going throughout our stay. We loved the option of afternoon snacks and the popcorn was a plus. ”

”Rooms we not ready. Very small and old. Nothing like the room we had in Indiana by the same name. ”

”Called ahead to confirm we were arriving late and needed a pack and play for our baby. Request was noted on original booking, listed as an available item and messaged the hotel 1 week prior. Arrived well after midnight not only was there no pack and play in the room as promised when called earlier in the day they did not have any in the hotel. Or as I was so considerately told at 1am “that’s a negative on the pack and play” when I asked what I was supposed to do with my infant son was told place...

”Went to a Reds game~ it was in walking distance~ hotel was very nice. Would definitely recommend it ”

”It's an old Hotel, well kept but to me doesn't meet today's standards. Nice bathroom, OK bed. I did not like the area, lots of homeless and buildings that are not occupied. Did not venture to go for a walk anywhere. In general it looks like Louisville is going downhill. Churchill Downs experience was excellent. No simple breakfast, only expensive at the Hotel Lobby.”

”Spacious, clean ”

”Nice hotel. ”