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Arvostelut: Melville Castle

4 out of 5
Melville Castle
Melville Castle, Lasswade, Scotland

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 77 kautta 118 arvostelua" "
Arvosana 8 - Hyvä. 18 kautta 118 arvostelua" "
Arvosana 6 - OK. 10 kautta 118 arvostelua" "
Arvosana 4 - Huono. 6 kautta 118 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 118 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jessie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property and well maintained!
Yöpyi 1 yön toukokuussa 2024
Author vastasi 23.5.2024
We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We will make sure our superb operations team are made aware of your lovely comments.  We hope to welcome. you back soon. Kind Regards, Melville Castle

10/10 Loistava

David, POCATELLO

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Did not like the shower head it was like showering on a water fall way too much water Also for the price of the room it should include Netflix
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Robyn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the uniqueness with it being a castle. Wish we were able to stay longer. The stairs were difficult to manage with our large suitcases. Not much you can do with it being an old building though.
Yöpyi 1 yön huhtikuussa 2024
The Melville Castle Team vastasi 13.5.2024
Dear Robyn, My apologies for the delay in responding, I have just taken over the role of looking at reviews and catching up on the responses. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We look forward to welcoming you back soon.

10/10 Loistava

Amy

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Heather

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous grounds and love the castle experience. Had a great walk on the grounds. Once in a lifetime experience
Yöpyi 1 yön huhtikuussa 2024
The Melville Castle Team vastasi 13.5.2024
Dear Heather, My apologies for the delay in responding, I have just taken over the role of looking at reviews and catching up on the responses. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too.

10/10 Loistava

Kyle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We wanted to stay in a castle, and this delivered 100 percent. It’s grand, exciting, and comfortable at the same time. Staff was very friendly, didn’t have dinner at the hotel but the bar was a great experience for an after dinner drink. Highly recommend.
Yöpyi 1 yön huhtikuussa 2024
The Melville Castle Team vastasi 13.5.2024
Dear Kyle, My apologies for the delay in responding, I have just taken over the role of looking at reviews and catching up on the responses. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We look forward to seeing you again in the future.

10/10 Loistava

Sharon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön huhtikuussa 2024
The Melville Castle Team vastasi 13.5.2024
Dear Sharon, Thank you for your review, we are delighted to hear you enjoyed your stay with us so much and we will make sure our superb operations team are made aware. We look forward to welcoming you back in the future.

2/10 Hirveä

Laura

Matkusti perheen kanssa
My daughter and I thought we would end our vacation in Scotland on a high note by staying in the castle. This was not what we expected. Note to anybody planning to stay here please check if there is a wedding venue happening. We were told there’s no service for us because they didn’t have enough staff because of the wedding. We paid a lot of money for this experience. It was a disaster. The property is fine. It is in the middle of nowhere so you really have to plan on staying at the castle if you’re on a tour and you tour guide drops you off like we did. After taking some nice pictures, we decided we would have a drink at the bar. There was no bartender. We waited 25 minutes. My daughter stayed there and I went to the gift shop. I told her what I wanted if the bartender appear. I purchased my items and went back to the bar. They were still no bartender. at that time I went out to the very nice lady at the front desk and asked her if there was a bartender tonight. She went into the back of the bar and a bartender appeared.. We were the only people in the dining room, yet we were seated at the table that overlooks the kitchen. After our food arrived we never saw another waitress until we were finished eating. Housekeeping did not vacuum the room. The crumbs on the floor was still there when we returned the next day. The dirty cups we used were not replace with clean ones. We stayed at all different venues during our vacation, This was the worst and the biggest waste of money. P
Yöpyi 2 yötä maaliskuussa 2024
The Melville Castle Team vastasi 13.5.2024
Dear Laura, My apologies for the delay in responding, I have just taken over the role of looking at reviews. We appreciate that you have taken the time to send feedback regarding your stay and I am disappointed to hear about your experience at the castle.  This is not the experience that we are hoping to deliver at Melville Castle and apologise that this occurred and thank you for highlighting your time with us so we are able to improve for future guests. We care for all our guests whether there is a wedding on or not and this is not the usual situation since we have staff kept within the castle for focusing on hotel guests and making sure they are looked after so this is very disappointing. Please be assured that we will be passing the feedback onto the operations management. Thank you again for the feedback and apologies again for your experience and the delay in responding.

10/10 Loistava

Molly

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff and grounds and room were amazing.
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Marlene

Yöpyi 2 yötä maaliskuussa 2024
The Melville Castle Team vastasi 13.5.2024
Dear Marlene, My apologies for the delay in responding, I have just taken over the role of looking at reviews and catching up on the responses. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We hope to welcome you back again soon.

6/10 OK

Jennifer

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
We wanted to love it here, but had a few issues during our stay. We stayed here for the 1st night of our honeymoon after traveling from the US. It took us multiple plane rides & a long drive to reach the castle. We were hoping for a relaxing stay after a stressful day of traveling. The hotel did not tell us there was a wedding that day at the castle. We very much understand that it's a wedding venue, but there's only about three communal rooms & a lobby for all guests to share, so it was very tough not to feel like you were in the way of someone's very special & important day. If you are a non-wedding guest there is not really anywhere to hang out besides your room until dinner at 8pm. We really would have appreciated a heads up about the wedding & would have booked a different day so we wouldn't have felt like we were intruding on someone's very special event. When check-in happened that afternoon, it was also the wedding's cocktail hour & there was a line forming through the lobby with the wedding happening around it. It was a bit chaotic on the hotel's part. The reception music also goes until midnight so you'll hear it from your room, just a FYI. Our other issue was that there was mildew in our shower. Our room itself was lovely & the castle grounds are gorgeous. The staff were also very kind & helpful during our stay. I'd give the staff a 10/10. Just a note to please give travelers a heads up about weddings & to be more organized with non-event guests & event guests.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay, warm and friendly staff, especially Jill. Dinner was amazing as was the breakfast. Bed was super comfy.would stay again👌
Yöpyi 1 yön tammikuussa 2024

8/10 Hyvä

Geoff

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful location close to the caoital
Hotel was outstanding. Prices for food were very expensive - £17.95 for breakfast!
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Madison

Yöpyi 2 yötä tammikuussa 2024
The Melville Castle Team vastasi 13.5.2024
Dear Madison, My apologies for the delay in responding, I have just taken over the role of looking at reviews and catching up on the responses. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We look forward to welcoming you back to the castle in the future.

10/10 Loistava

Dottie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wow! From the time you pull into the parking lot until you check out! Friendly and professional staff, spacious room and the castle is clean, clean, clean throughout! Thank you, Fiona and Michelle in reception, Josh and the hostess for the restaurant, (I didn't get her name), and Giuseppe (?) and Dami (?) at the bar, for giving our first trip to Scotland a wonderful start. We're grateful for Fiona willing to accommodate our daughters last minute plans to join us even though the hotel was fully booked. Our bed was comfortable with clean, warm linens. Great water pressure and plenty of hot water in the shower. Quiet! We barely heard other quests even though the hotel was fully booked. Plenty of parking. Hiking trails on the property to admire the countryside. A small recluse for 2 to 4 people along the wooded edge of the property to enjoy a quiet talk or enjoy a drink. The patio area at the rear of the castle has a fire pit and fountain that adds to the beauty and charm of this estate. We woke up to bagpipes playing at the entrance in the morning. Unsure if that is the castle's morning routine or if it was for the wedding that was taking place that afternoon. Either way, it was a great way to start the day. We didn't have a single flaw in our stay and hope to return some day. They are also dog friendly, so you can take your best friend with you! We highly recommend Melville Castle for an exceptional experience.
Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Janette

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely grounds and lovely hotel. Staff were very helpful and situation easily accessible by car as well as convenient for nearby shops
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Nathan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very unique castle with excellent staff and dining options. The grounds are beautiful especially with Sammy the stallion and lovely the pony in the back. Definitely would stay again.
Yöpyi 4 yötä joulukuussa 2023

10/10 Loistava

Catherine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023

2/10 Hirveä

Joseph

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Old and tired and overpriced
Woke up in the morning to there have been a leak from the ceiling in the bathroom. I fell in the water and really hurt my leg. Once getting to my feet I noticed a layer of mould in the corner of the bathroom where this leak must have been happening for some time. Was offered £40 off my bill which looking back now is pretty pathetic as my leg has hurt all day and began to bruise. Would not stay again. The restaurant is overpriced. I’ve enclosed a picture of the food, the burger was £26.50. It was dry and the bun was over cooked and crumbly. Would expect a lot more for a £60plus food bill for one person. Ordered the apple crumble to be told there wasn’t any custard and had to have cold double cream on it.
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A Castle Stay for My Birthday
Very excited to stay in a castle for the very first time! The room was nice, but the bed wasn't very comfortable. Very clean, and dinner was nice. Didn't have that grand castle feel we were hoping for, but it was quiet, and a nice place to stay for the price.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property far exceeded our expectations! The charm and elegance of what was a real castle, with beautiful furniture and presentation. It is a little off the beaten path, although not out of the way. Well maintained grounds that could pass for how things were when the castle was built. Excellent and highly recommended!
Yöpyi 2 yötä lokakuussa 2023
Adam vastasi 11.11.2023
Dear Robert,Thank for your review!We are glad to hear that you enjoyed your stay with us!Look forward to welcoming you again.

6/10 OK

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The enamel on the bath was damaged and it could catch your feet. It needs repairing.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Linda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had an awesome stay
Yöpyi 4 yötä syyskuussa 2023

8/10 Hyvä

Rachel

Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Jamie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This castle is beautiful inside and out. I love how the rooms are decorated in a medieval theme. The breakfast was delicious and filling. The staff was attentive and helpful. The grounds were huge and also intimate. We loved this wonderful place and highly recommend it.
Yöpyi 4 yötä syyskuussa 2023
Rachel vastasi 2.10.2023
Thank you so much for leaving such lovely feedback which will be passed onto the team. We are glad you had a lovely stay and hope to welcome you back soon!

8/10 Hyvä

Andrea

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Zeer slechte matrassen
Het is een prachtig kasteel,passend smaakvol ingericht en we hadden een luxe kamer, maar een vreselijk slecht matras waar je de spiralen duidelijk voelde. Het ontbijt was erg duur in vergelijking met wat je kreeg. Als ze zouden investeren in goede matrassen zou het hotel van mij een dikke negen krijgen
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Jacqueline L W

Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Matthew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

Craig

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing hotel
Well how do I start. This hotel is amazing, the grounds are lovely and the rooms are immaculate. This will definitely be an option to visit again.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Donna Whish

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A beautiful place to stay. Quiet with pretty surrounds and lovely forest walks. Excellent meals. Beautiful rooms & common areas. Staff very nice & friendly
Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

Elaine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

Amy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The castle is fantastic. So beautiful inside and out. We enjoyed a walk around the grounds and seeing the horses and fountian. Everything was wonderful. I look forward to our next visit.
Yöpyi 1 yön elokuussa 2023

6/10 OK

Homer

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The property was average condition but for $500 USD per night, I expected more, perhaps it was just my perception.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Victoria

Yöpyi 1 yön elokuussa 2023

6/10 OK

Klaus-Dieter

Hyvää: Siisteys ja henkilökunta ja palvelu
Great property which needs a makeover. It’s well overpriced for the current standard.
Yöpyi 3 yötä heinäkuussa 2023

4/10 Huono

Heather

Huonoa: Siisteys
Yöpyi 3 yötä heinäkuussa 2023

8/10 Hyvä

Wendy

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Beautiful looking hotel and grounds. Staff are attentive, friendly and very helpful nothing was to much trouble. Rooms could do with updating, but has everything you need. Dog friendly.
Yöpyi 3 yötä heinäkuussa 2023

10/10 Loistava

Joseph

Yöpyi 1 yön heinäkuussa 2023

6/10 OK

Layne, Medford

Matkusti kumppanin kanssa
Transportation is not readily available. Limited restaurant menu and availability. Be ready to carry your own luggage up the stairs. The desk staff was the same person as the bartender, so not efficient. Needs a thorough cleaning. Just not the castle experience I was hoping for and have experienced in the past.
Yöpyi 2 yötä kesäkuussa 2023

10/10 Loistava

Julie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2023

8/10 Hyvä

Denise

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Interesting experience for one night.
Classic double room. Nice atmosphere, very good dinner, NO AC in rooms, could not regulate the shower water temperature that kept fluctuating, reception floor very sticky, friendly staff. Interesting experience for one night.
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

STEPHEN HEBERLING

Yöpyi 1 yön kesäkuussa 2023

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice stay, pillows weren’t great. Bartender wasn’t very knowledgeable for the venue. Beautiful building, staff very friendly
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

kathy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff beautiful room and well appointed for the Castle feel, great location away from the city..made for a really nice place to come back to
Yöpyi 3 yötä toukokuussa 2023

4/10 Huono

Sean

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I paid for a for post king bed, and got a normal queen stuck in a king frame. No posts or castle feel, the room was not what they advertised. The pictures on the website make you think its a four or five star hotel. Far from it, i would give it a three star at best. Run down and worn out. Please don't wast your money, you will be very disappointed. And you will pay way way way to much money. I talked to the manager, he said he would make it right since i was unhappy with the room. I'm back in the US and he has done nothing.
Yöpyi 1 yön toukokuussa 2023

2/10 Hirveä

Craig

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Terrible. Furniture looked like it was picked up from the tip. Wallpaper ripped. Extremely hot with no fan. Bathroom very shabby. Have stayed in much nicer barn conversions for a quarter of the price. Nothing luxury about this place. Room looks nothing like pictures on the website.
Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Dennis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful grounds, friendly staff, quiet room . Clea convenience. Great food. Wonderful stay.
Yöpyi 3 yötä toukokuussa 2023

10/10 Loistava

James Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the history and the way it was turned into a hotel. The staff was so accommodating and made our stay terrific.
Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
On my bucket list was staying overnight in a castle on my trip to the UK. I didn’t want to get my hopes up too much to be disappointed with the stay. But, no worries when it came to Melville Castle. My room was spacious and was set for royalty. The bath had a fantastic soaking tub! The grounds and trails were ripe for exploring and staff were very helpful. I can highly recommend a stay here without any hesitation.
Yöpyi 2 yötä toukokuussa 2023

10/10 Loistava

Moira

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The melville castle was a great venue .i attended a wedding there and all the staff were super friendly .the rooms were excellant and the beds super comfy .also plenty of parking and the grounds were beautiful.all in all a wonderful place to stay
Yöpyi 1 yön toukokuussa 2023