This hotel has so much potential, and I want to love it. But the room had several issues: burn marks on the toilet seat, rust in the shower, urine on the side of the toilet, and pieces of toilet paper on the bathroom floor—clearly never cleaned. The floor didn’t appear vacuumed, the outlets seemed overloaded, with loose connections in the bathroom, and the fridge won’t close due to ice buildup. No extra sheets were available for a chilly night. The carpet felt damp, the closet door was off track with a loose bumper, and I struggled with the door lock. The toilet flushes very slowly, and in my first room, it wouldn’t flush at all without holding the handle down. I had to switch rooms due to this.
The pool has been out of service for five months, which is unacceptable, and there are almost no other amenities. The hotel is technically under renovation, but I don’t see any significant progress. No work seems to be actively happening, and I don’t notice any updates despite renovations supposedly starting last November and being scheduled for completion by this December. If renovations have been ongoing for six months, it’s not evident—unless I’m simply not getting one of the updated rooms. This hotel urgently needs a significant, visible renovation.
