Kauden mukainen ulkouima-allas

Arvostelut: Grand Hyatt Istanbul

5 out of 5
Grand Hyatt Istanbul
Harbiye Mah. Taskisla Caddesi No.1, Sisli, Istanbul

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 621 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 249 kautta 1003 arvostelua" "
Arvosana 6 - OK. 73 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 25 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 35 kautta 1003 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Shirin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä heinäkuussa 2023
Guest Services vastasi 28.7.2023
Dear Guest,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

8/10 Hyvä

Jamie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel, looks better in person than pictures but could do with more extras such as toilettes eg dental kits and other consumables for the price range it is
Yöpyi 7 yötä toukokuussa 2024

8/10 Hyvä

Vaishak Mepurathu

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to Taksim Square
Yöpyi 8 yötä toukokuussa 2024
General Manager vastasi 16.5.2024
Dear Mr. Ravikumar,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your comment .Should you have any comments that you would like to share, please do not hesitate to send it to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Victoria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient, clean, good service
Yöpyi 6 yötä toukokuussa 2024
General Manager vastasi 16.5.2024
Dear Mrs. Dmitrieva , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

Nabil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect stay
Yöpyi 6 yötä toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Nabil, MaktabiWe would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your comments.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Nahida

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the most comfortable hotel stays! Loved the room and definitely book Club access it’s worth it!
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Nahida, RahmanI would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

bassel

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the location is perfect, its 5 min walking from taksim square but at the same time in a secluded green and calm area the staff is professional and friendly the breakfast is excellent as well with a great variety
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Mr. Bassel , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

8/10 Hyvä

Maria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed for 12 days and the hotel is very comfortable, very clean . The staff is super kind and the price was amazing for such a long time there . I totally recommend the hotel . It really was more than I expected . Thank you to everyone there
Yöpyi 10 yötä huhtikuussa 2024
General Manager vastasi 8.5.2024
Dear Mrs. Gonzales , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

Murat

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was perfect. Receptionist Safiye was very friendly and helpful. Only the weather was very disappointing. But they can’t do anything about that.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 4.5.2024
Dear Mr. Buzcu , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

Keith, Westhill

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One night stay for business so limited time in the hotel. All the staff were friendly and the food was really good.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 30.4.2024
Dear Keith Dunnett, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

Nada

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 5 yötä huhtikuussa 2024
General Manager vastasi 27.4.2024
Dear Mr. Mamlouk ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

SAMER

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente opción y fácil acceso. Bien sea caminando o muchas opciones de transporte.
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 15.4.2024
Dear Mr.Saab ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

4/10 Huono

ANDREW

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
April 2024 - our family booked at the grand Hyatt on the “non-smoking” fourth floor. Unfortunately a long term occupant in the adjacent room smoked like a chimney. They supposedly asked the neighbour to stop and sprayed perfume in the hallway. Long story short they continued to smoke all night and ruined our stay. Doesn’t seem to be any real effort to enforce non-smoking policy at this hotel.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 15.4.2024
Dear Mr.Mccormack ,We sincerely apologize for the inconvenience you experienced during your stay with us at the Grand Hyatt. Ensuring a comfortable and smoke-free environment for all our guests is a top priority, and we regret that this was not upheld during your visit.Please rest assured that we take your concerns seriously and have already initiated measures to reinforce our non-smoking policy. We will be addressing this issue with our team to ensure that appropriate actions are taken to prevent such incidents from occurring in the future.Once again, we apologize for the disruption to your stay and appreciate your feedback, which helps us to continually improve our services. We hope to have the opportunity to welcome you back for a much more enjoyable experience in the future.Kind Regards,

10/10 Loistava

Songül

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Genel Müdür vastasi 29.3.2024
Sevgili Songul Belgen, Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.

8/10 Hyvä

Nipun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 27.3.2024
Dear Nipun Rathi,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Sezgin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 3 yötä helmikuussa 2024
Genel Müdür vastasi 8.3.2024
Sayın Sezgin Gencay, Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.Saygılarımızla ,

10/10 Loistava

Alis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous property. I stay here every time I visit Istanbul. The staff are lovely. Gym is amazing, and I get to use the studio to practise yoga. Outdoor pool is perfect. The rooms are huge, all the amenities you need. Shower wonderful. I feel so comfortable and at home in this hotel.
Yöpyi 3 yötä tammikuussa 2024
General Manager vastasi 28.2.2024
Dear Atagan ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

8/10 Hyvä

Sirilak, Rockwall

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in was quick and the staffs were nice…. The room is very spacious , clean and comfortable bed...bathroom is big and has a bathtub!!!! Very convenient location.. 5 minutes walk to Taksim Square
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 26.2.2024
Dear Ms.Sisounthone , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

8/10 Hyvä

vladimir, AVENTURA

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 24.2.2024
Dear Guest,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Mohamed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super
Yöpyi 5 yötä helmikuussa 2024
General Manager vastasi 15.2.2024
Dear Mr.Zaoui,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Genel Müdür vastasi 12.2.2024
Sayın Berk Vardar,Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.Saygılarımızla,

10/10 Loistava

Bilegdorj

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä helmikuussa 2024
General Manager vastasi 12.2.2024
Dear Bilegdorj,Achitsaikhan ,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

HALUK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
amazing
Yöpyi 1 yön helmikuussa 2024
Genel Müdür vastasi 9.2.2024
Sayın Haluk Atagan , Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.Saygılarımızla ,

10/10 Loistava

HALUK

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
amazing place .
Yöpyi 5 yötä tammikuussa 2024
General Manager vastasi 7.2.2024
Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

Jodie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent! Will come back
Exceptional service, great location, absolutely will stay again.
Yöpyi 2 yötä tammikuussa 2024
General Manager vastasi 18.1.2024
Dear Jodie, Strecker I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

Fredrik

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Grand Hyatt helt enkelt
Grand Hyatt Istanbul är som man förväntar sig ett bra hotell, med hög klass och bra service. Underbar frukost och vänlig personal
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 18.1.2024
Dear Mr. Fredrik,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,

8/10 Hyvä

HARUKA

Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 7.2.2024
Dear Guest,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Metehan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Hotel war sehr schön. Die Lage war auch sehr gut, da zum Beispiel Taksim oder Dolmabahçe zu Fuß erreichbar waren. Alles in allem war es ein wohlfühlender Urlaub. Das Personal ist sehr hilfreich.
Yöpyi 5 yötä joulukuussa 2023
Behlul vastasi 29.12.2023
Dear Metehan Thank you for your comment. We hope to welcome you back Best regards Grand Hyatt Istanbul

6/10 OK

Shailendra

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä joulukuussa 2023
Behlul vastasi 29.12.2023
Dear ShailendraThank you for your feedback. We hope to welcome you back Best regards Grand Hyatt Istanbul

10/10 Loistava

Lee Ann

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Guest Services vastasi 21.12.2023
Dear Guest,We thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send them to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

8/10 Hyvä

MAJDI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ok
Yöpyi 2 yötä marraskuussa 2023
Guest Services vastasi 21.12.2023
Dear Guest,We thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send them to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Faycal

Yöpyi 2 yötä heinäkuussa 2023
Guest Services vastasi 21.12.2023
Dear Guest,We thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send them to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

jamal

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was my 2nd time I love it
Yöpyi 4 yötä marraskuussa 2023
Guest Services vastasi 4.12.2023
Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We look forward to welcoming you back to Grand Hyatt Istanbul. Kind regards,

10/10 Loistava

Saad

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a wonderful one night in my live
Yöpyi 1 yön marraskuussa 2023
Guest Services vastasi 4.12.2023
Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed. We look forward to welcoming you back to Grand Hyatt Istanbul. Kind regards,

10/10 Loistava

HALUK

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
i will recommend
Yöpyi 10 yötä marraskuussa 2023
Guest Services vastasi 27.11.2023
Dear Guest,We would like to thank you for staying with us at the Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Anthony, Radcliff

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Checkin was quick, friendly and efficient.
Yöpyi 2 yötä marraskuussa 2023
Behlul vastasi 22.11.2023
Dear Anthony Thank you for your comment. We hope to welcome you back Best regards Grand Hyatt Istanbul

10/10 Loistava

BUNYAMIN

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
İstanbul merkezinde, sessiz ve kaliteli konaklama imkanı veren bir otel. Tüm çalışanları dikkatli ve titiz.
Yöpyi 1 yön lokakuussa 2023
Guest Services vastasi 7.11.2023
Dear Mr.Giju,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

TRI BAO

Yöpyi 3 yötä lokakuussa 2023
Behlul vastasi 3.11.2023
Dear Tri BaoThank you for staying with us. We appreciate your feedback Best regards

2/10 Hirveä

Cheryl

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Behlul vastasi 1.11.2023
Dear CherylWe are sorry to hear your dissatisfaction. Could you please give us more details.Best regards Guest Relations

10/10 Loistava

HALUK

Yöpyi 1 yön lokakuussa 2023
Behlul vastasi 22.11.2023
Merhaba Haluk Bey Yorumunuz için teşekkür ederiz. Tekrar görüşmek dileğiyle Saygılarımızla Grand Hyatt İstanbul

10/10 Loistava

Jason

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff
Yöpyi 5 yötä lokakuussa 2023
Behlul vastasi 30.10.2023
Dear Jason Thank you very much for staying with us. We appreciate your feedback Best regards

10/10 Loistava

HALUK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
it is a very nice hotel ! if you stay once you will go back again and again!
Yöpyi 2 yötä lokakuussa 2023
Guest Services vastasi 30.10.2023
Dear Mr.Atagan,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,

10/10 Loistava

Ekaterina, Duluth

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location for a walk to my favorite Nisantasi district. The room was beautiful and very spacious (don’t remember which category I booked) and fruit platter as an arrival compliment was very much appreciated. Staff was courteous as you expect from a 5 star hotel. Didn’t get a chance to try breakfast - had to head out to the airport early, but I’m sure next time I’ll enjoy it just as much as the rest of the stay
Yöpyi 1 yön lokakuussa 2023
Behlul vastasi 29.10.2023
Dear EkaterinaThank you for staying with us. We appreciate your feedback back. We looking forward to welcoming you again Best regards

10/10 Loistava

Jason

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 12 yötä lokakuussa 2023
Behlul vastasi 25.10.2023
Dear Jason,Thank you for your feedback. We appreciate your comment.Best Regards

10/10 Loistava

Luc, Brossard

Matkusti kumppanin kanssa
Pas d’autre commentaire que excellent sur toute la ligne
Yöpyi 1 yön lokakuussa 2023
Guest Services vastasi 23.10.2023
Dear Mr.Valiquette ,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

6/10 OK

Arsalan

I been to Hyatt 3-4 times this year. And all of the staff are really professional with exception of 1-2 at the front desk. Older hotel but very safe And well kept. Was disappointed they didn’t give me lounge access as a gold member and returning guest for the 4th time, and Msybe this will make me not go back.
Yöpyi 4 yötä syyskuussa 2023
Guest Services vastasi 23.10.2023
Dear Mr.Assadi, First and foremost, thank you for choosing to stay with us at Hyatt multiple times this year. We genuinely appreciate your loyalty and the feedback you've shared.I'm glad to hear that the majority of our staff has left a positive impression on you, and we take pride in the professionalism and dedication of our team. I apologize for any experiences you may have had at the front desk that did not meet your expectations. We will certainly review and address these concerns to ensure consistent service quality across all our team members.Regarding your lounge access as a gold member and returning guest, I'm sorry to hear about your disappointment. Lounge access and specific benefits can vary depending on the terms of your reservation. It's worth noting that for certain membership benefits, it's essential to book directly through the Hyatt application or our official website to ensure you receive the full range of perks associated with your status.We highly value your patronage and would like to ensure your next visit is more in line with your expectations. I encourage you to make your reservation through the Hyatt application or our official channels, and we will be delighted to welcome you back and provide the enhanced experience you deserve.Should you have any further concerns or questions, please don't hesitate to reach out to us directly. Your satisfaction is our utmost priority, and we look forward to the opportunity to welcome you once again.

10/10 Loistava

Tanju

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Guest Services vastasi 20.10.2023
Dear Mr.Hatipoglu,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

10/10 Loistava

Eli

Good
Yöpyi 2 yötä lokakuussa 2023
Behlul vastasi 18.10.2023
Dear Eli Thank you for staying with us. We hope to welcome you back Best regards

10/10 Loistava

king hoe

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Guest Services vastasi 14.10.2023
Dear Hwee Leng Gan ,We would like to thank you for staying with us at the Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,

6/10 OK

Bassel

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was okay, and staff were okay. Overally, it was an average experience at a nice hotel. Breakfast was good, and so was the service. Turkish hamam (bath) was amazing, but quite overpriced relative to what you can find locally with equally good amenities.
Yöpyi 8 yötä syyskuussa 2023
Guest Services vastasi 14.10.2023
Dear Mr.Bassel ,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Kind regards,