Bathrooms window was broken in the second evening, poorly build. My child opened it and we couldnt get it back. Normal window. I called reception once then we waited 1 hour and nothing happened. I called again, ok somebody is coming, they said. We waited 1,5 hours and there was pretty cold. Toilet was also stucked. Repairmen told that he cant fix window, so there was little bit cold, in february ! he fixed toiletpipes, thank god. I couldnt do anything but lough because this should be 4 star hotel. Next evening they told that we can go another room after they couldnt fix window. Next evening!