3 ravintolaa, joissa tarjoillaan aamiainen; italialainen keittiö

Arvostelut: Steigenberger Resort Achti

5 out of 5
Steigenberger Resort Achti
Khaled Ben Walid St, East Bank, Luxor

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 203 kautta 388 arvostelua" "
Arvosana 8 - Hyvä. 118 kautta 388 arvostelua" "
Arvosana 6 - OK. 35 kautta 388 arvostelua" "
Arvosana 4 - Huono. 22 kautta 388 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 388 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Joy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Joy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff and nice place to stay
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

??

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Mustafa El Ganzory vastasi 12.4.2024
Dear valued guest,It is always a pleasure having you with us in Steigenberger Resort Achti, and I greatly appreciate you taking the time to share your review! It’s such a pleasure to read your positive comments and kind words. I am delighted that you enjoyed all aspects of your stay and that our team managed to make your stay comfortable and enjoyable. We are very much looking forward to welcoming you soon.Best regards,

6/10 OK

bedour

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2024
Ahmed vastasi 31.3.2024
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.We are looking to hear from you more details about your late low evaluation to take it in our consideration.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

10/10 Loistava

Kevin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was well-maintained, clean, and spacious. The main restaurant had good options. The bar was nice for afternoon snacks and drinks.
Yöpyi 3 yötä maaliskuussa 2024
Ahmed vastasi 31.3.2024
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

10/10 Loistava

Maki

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice reception staff, good breakfast and cleanliness.
Yöpyi 1 yön helmikuussa 2024
Mustafa El Ganzory vastasi 25.2.2024
Dear Maki,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

10/10 Loistava

Ehab, Maple Grove

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Magnificent view of the nile. Very relaxing and incredibly nice staff. Try not to book excursions through the travel agent on site as I found them more expensive than others. I definitely recommend the hot air balloon at dawn trip.
Yöpyi 2 yötä tammikuussa 2024
Mustafa El Ganzory vastasi 25.2.2024
Dear Ehab,Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your expectations. Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,

10/10 Loistava

Erick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
NICE
Yöpyi 4 yötä tammikuussa 2024
Mustafa El Ganzory vastasi 25.2.2024
Dear Erick,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

10/10 Loistava

L

Yöpyi 3 yötä joulukuussa 2023
Mustafa El Ganzory vastasi 14.1.2024
Dear L,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

10/10 Loistava

Masao

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Mustafa El Ganzory vastasi 14.1.2024
Dear Masao,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

4/10 Huono

Fion

Yöpyi 3 yötä joulukuussa 2023
Mustafa El Ganzory vastasi 25.2.2024
Dear Fion,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize that we were unable to meet your expectations. we are always dedicated to improving our services.Looking forward to welcoming you back again and serve you better

10/10 Loistava

Razin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent staff and hospitality!!
Yöpyi 3 yötä joulukuussa 2023
Mustafa El Ganzory vastasi 14.1.2024
Dear Razin,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

6/10 OK

Laura, Orange

Hyvää: Siisteys ja henkilökunta ja palvelu
Large property with Nile views. 3 restaurants and 2 pools. However, the "heated pool" was the same temp as the unheated one, wifi didn't reach my room so I had to go to the pool lobby to use the internet. The staff insisted the wifi was fine... Don't think I'd stay there again for the price.
Yöpyi 6 yötä joulukuussa 2023
Mustafa El Ganzory vastasi 16.12.2023
Dear Laura,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize for any inconvenience during your visit and that we were unable to meet your expectations. Your comments have been discussed as we are always dedicated to improving our services.

10/10 Loistava

Haley

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
My stay was only for a night, but it was wonderful! The staff was more than helpful and so incredibly kind. I arrived a little before check in and was happy to grab lunch and wait, but they went above and beyond and got me in my room early. They could probably tell I was quite tired. This was my first trip to Luxor, but I have no doubt I will be checking in here again!
Yöpyi 1 yön joulukuussa 2023
Mustafa El Ganzory vastasi 5.12.2023
Dear Haley,Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your high expectations. Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,

2/10 Hirveä

Mario

Yöpyi 4 yötä lokakuussa 2023
Mustafa El Ganzory vastasi 2.12.2023
Dear Mario,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize for any inconvenience during your visit and that we were unable to meet your expectations. Your comments have been discussed as we are always dedicated to improving our services.Looking forward to welcome you back for a better stay in our beautiful resort.

8/10 Hyvä

Gardy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great. One thing I would recommend, is to advise the cleaning staff to double check before walking in the room. We forgot to put the do not disturb sign. Before we knew it, the cleaning guy was walking in our room.
Yöpyi 3 yötä lokakuussa 2023
Mustafa El Ganzory vastasi 7.11.2023
Dear Gardy, Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your high expectations. Regarding to your comments kindly note that we shared all the mentioned points with the concerned departments to make sure to take the proper actions.Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,

10/10 Loistava

Latchman

Yöpyi 2 yötä lokakuussa 2023
Mustafa El Ganzory vastasi 7.11.2023
Dear Latchman,Thank you very much for taking the time to write your feedback on Booking site and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.

10/10 Loistava

Anders

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Highly recommended
The hotel is very clean and the staffs are very friendly. The hotel manager helped us when we needed some help.
Yöpyi 2 yötä syyskuussa 2023
Ahmed vastasi 25.9.2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

10/10 Loistava

stefano

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Molto superiore alle aspettative.
Yöpyi 4 yötä syyskuussa 2023
Ahmed vastasi 25.9.2023
Caro stimato ospite,Allo Steigenberger Resort Achti-Luxor consideriamo i nostri ospiti come una famiglia!Sappiamo che hai molte altre opzioni quando scegli dove alloggiare nella città di Luxor. Il fatto che abbiate scelto lo Steigenberger Resort Achti è per noi un grande onore.Ci auguriamo sinceramente che ti sia piaciuto il tuo soggiorno e che tornerai di nuovo!Distinti saluti,

4/10 Huono

Marcia

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Decepcionante!
Considerando ser um hotel 5 estrelas, a experiência foi muito decepcionante. Já fiquei em outros hoteis da rede e esse fica muito abaixo da média. Quarto antigo, média, internet não funcionava no quarto, TV sem conexão de internet, comida ruim e com preços altos considerando a média local ( o restaurante de comida árabe era correto), chave sempre com problema. Não recomendo!
Yöpyi 2 yötä syyskuussa 2023
Ahmed vastasi 25.9.2023
Prezado convidado,Muito obrigado por seus valiosos comentários.Lamentamos profundamente qualquer experiência desagradável adquirida.Temos particularmente o cuidado de estudar e trabalhar arduamente para melhorar estes pontos levantados na sua revisão mencionada.Foi valioso considerarmos a atualização e a manutenção do nosso nível de prestação de serviços.Tenha certeza de que levamos a sério todos os seus valiosos comentários e notas em consideração para levar nossa equipe a cobri-los e cumpri-los profissionalmente.Toda a equipe do Steigenberger Resort Achti está ansiosa para recebê-lo sempre na cidade de Luxor.Estamos todos otimistas e prontos para atender às suas necessidades no nível mais satisfatório.Atenciosamente,

10/10 Loistava

Michael

Yöpyi 2 yötä elokuussa 2023
Ahmed vastasi 25.9.2023
Dear valued guest,At Steigenberger Resort Achti-Luxor we consider our guests like family!We know that you have many other options when choosing where to stay in Luxor city. The fact that you chose Steigenberger Resort Achti is a great honor for us.We sincerely hope you enjoyed your stay and will come back again! Best Regards,

8/10 Hyvä

Anuj

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Ahmed vastasi 25.9.2023
Dear valued guest,At Steigenberger Resort Achti-Luxor we consider our guests like family!We know that you have many other options when choosing where to stay in Luxor city. The fact that you chose Steigenberger Resort Achti is a great honor for us.We sincerely hope you enjoyed your stay and will come back again! Best Regards,

10/10 Loistava

Karen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The location and views are stunning, service excellent and great value for money. Pool is lovely by the Nile. Highly recommend
Front Office vastasi 26.7.2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

10/10 Loistava

J.P., Frankfurt am Main

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

J.P., Frankfurt am Main

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel, beautiful decor and facilities. Loved the safety aspects the hotel adopts with gates outside which allows tourists to wander around without all the harassment. The addition. Of a small shopping mall within the safety confines of the hotel grounds was very much appreciated. The staff of the hotel could not have been more accommodating. The restaurants etc were all excellent we would absolutely recommend this hotel to anyone
Front Office vastasi 23.7.2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

10/10 Loistava

Leilani

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely hotel and staff were polite and respectful. The grounds were well maintained and the pools were nice. Food for breakfast and dinner for half board were good. Luxor was too hot when we visited recently so it was nice to have a place to just chill out at the spaciaous big airconditioned lounge after tours. Resort felt safe. The only thing i find hilarious was, when people check-in and are shown the room, the door access card doesn't work and then wait for a while for them to go down sort it out, and for this type of hotel, i find that crazy. And i noticed it happened to other hotel guests too. Very strange and don't understand why they would allow it (?tipping purposes?). Otherwise, we had a lovely stay and would recommend this hotel.
Yöpyi 3 yötä kesäkuussa 2023
Front Office vastasi 13.6.2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

8/10 Hyvä

Edward

Matkusti perheen kanssa
Hyvää: Siisteys
This is the nice located praportie. On front of the Nile river. Hotel had a gate and was close to public axes which was providing a extra security. Staff was freandly and polite. Down part was that they couldn't speak English well ( eaven front desk ). Rooms where outdated. Overall was a good experiance.
Yöpyi 2 yötä kesäkuussa 2023
Front Office vastasi 9.6.2023
Dear valued guest,At Steigenberger Resort Achti-Luxor we consider our guests like family!We know that you have many other options when choosing where to stay in Luxor city. The fact that you chose Steigenberger Resort Achti is a great honor for us.We sincerely hope you enjoyed your stay and will come back again! Best Regards,

8/10 Hyvä

Freddy, San Ramón

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Un excelente hotel . Lo único que diría que no me satisfizo fue su desayuno . Excelente variedad pero en productos preparados casi ningún sabor !!! Yo lo demás incluyendo la localización excelente !
Yöpyi 2 yötä toukokuussa 2023
Front Office vastasi 23.5.2023
Estimado invitado,Gracias por su reciente estancia con nosotros. Sabemos que tiene muchas opciones a la hora de elegir dónde alojarse en la ciudad de Luxor. El hecho de que elija Steigenberger Resort Achti es un honor para nosotros.¡Esperamos sinceramente que haya disfrutado de su estadía y que regrese nuevamente!Su revisión positiva es una fuerte motivación que alienta a nuestro personal a hacer un esfuerzo adicional para retener e incluso superar sus expectativas en las próximas estadías.Nos esforzamos para que la experiencia en Steigenberger Resort Achti sea una que recordará para siempre.Esperando darle la bienvenida de nuevo pronto.Gracias,

6/10 OK

Alireza

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
It took us half an hour to check in, very slow staff The room needs renovation, old linens Food was good Restaurant staff were too lasy cleaning the tables so we had to walk around 15 min to find a clean table to sit and eat
Yöpyi 1 yön toukokuussa 2023
Front Office vastasi 9.6.2023
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

8/10 Hyvä

Scotty

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great resort with beautiful garden right on the Nile. Lots of good facilities and friendly staff. Some small items like power points and electrical appliances are outdated, there is a ferry dock next door which had a running diesel engine all day on one day. It spoils the pool area - don’t know what, if anything the hotel could do about that though.
Yöpyi 1 yön toukokuussa 2023
Front Office vastasi 16.5.2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

8/10 Hyvä

Joshua

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Insane Value
After bouncing around city to city and having a less than stellar room in a cruise ship, Steigenberger Resort Achti was like an oasis. Very reasonably priced, a comfortable bed, and a really quite tasty breakfast buffet with a view that will stay with you the rest of your life. Best breakfast spread I've ever had at a hotel. In the States, hotels that are twice the price give you everything half the quality of Achti. My only complaint is it feels a little too secluded. I know that sounds silly considering it's called a "resort." But it just kind of felt like I was stuck buying what the hotel was selling.
Yöpyi 2 yötä toukokuussa 2023
Front Office vastasi 14.5.2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

4/10 Huono

Edmon

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Normally we booked this 5stars hotel for relaxing and to be calmed, but our last night the hôtel management booked the garden for wedding,Soo Noisy until around midnight!! Mean we have to still wake until the wedding is finished to sleep 😪 Dommage beacouse the hotel it's very good but when we are in vacation we need relaxing ...
Yöpyi 2 yötä huhtikuussa 2023
Front Office vastasi 7.5.2023
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

8/10 Hyvä

José Carlos

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Total falta de profissionalismo
Hotel muito bom, vista incrível e atendimento muito bom, a única coisa que tenho a criticar foi o momento em que solicitei um táxi para me levar ao aeroporto, me cobraram 30 dólares e tive que aguentar um carro caindo aos pedaços e que ficou muito claro o esquema que tem na portaria com um suposto agenciador que é protegido pela recepção e que a única intenção é explorar o turista sem se preocupar com sua segurança e seu conforto, se a direção deste hotel for realmente seria é necessário que se tome uma providência a respeito.
Yöpyi 2 yötä huhtikuussa 2023
Front Office vastasi 7.5.2023
Caro hóspede valioso,Muito obrigado por seus valiosos comentários.Lamentamos profundamente qualquer experiência desagradável adquirida.Estamos particularmente muito preocupados em estudar e trabalhar arduamente para melhorar esses pontos levantados em sua revisão mencionada.Foi valioso para nós considerar a atualização e manter nosso nível de prestação de serviços.Tenha certeza de que levamos a sério todos os seus valiosos comentários e notas em consideração para levar nossa equipe a cobri-los e cumpri-los profissionalmente.Toda a equipe do Steigenberger Resort Achti está ansiosa para recebê-lo sempre na cidade de Luxor.Estamos todos otimistas prontos para atender às suas necessidades no nível mais satisfatório.Atenciosamente,

10/10 Loistava

Jean

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very accommodating with early check in (came in on night train from Cairo). Staff pleasant - shops around the hotel grounds had shopkeepers that weren’t pushy which was unusual for our experience in Egypt.
Yöpyi 4 yötä huhtikuussa 2023
Front Office vastasi 7.5.2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

4/10 Huono

Edward

Hyvää: Huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Stay elsewhere.
This is a dated property on the river bank but away from town. WiFi offered is less than 1mbs reminiscent of speeds from 20 years ago. Hotel staff doesn’t respond to emails from guests before arrival. Hallways are lined with old stained carpets. Bathrooms in the rooms are cramped. Food quality is decent but forgettable. Stay elsewhere.
Yöpyi 3 yötä huhtikuussa 2023

10/10 Loistava

Mehdi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Inside the property everything was great, but we felt threatened walking outside as local people started asking personal questions
Yöpyi 1 yön maaliskuussa 2023
Front Office vastasi 7.5.2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

8/10 Hyvä

Geraldine

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Front Office vastasi 7.5.2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

4/10 Huono

Stephen

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Great Nile location. Breakfast buffet was good. The bad. Dried feces on top of comforter. Replaced with yellow stained comforter and sheets not properly dried. Replaced with clean comforter no sheets. No apology or acknowledgment from staff. Said the tour director untruthful overpriced say anything to make a sale. Not to be trusted. Friendly staff on arrival ignored when leaving WOULD NOT RECOMMEND
Yöpyi 3 yötä maaliskuussa 2023

10/10 Loistava

Destynie

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great experience. Clean, close to restaurants and bed was comfortable
Yöpyi 2 yötä maaliskuussa 2023
Front Office vastasi 7.5.2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Abzocke und sexuelle Belästigung
Das Hotel war im Großen und Ganzen in Ordnung, allerdings nicht auf Niveau eines 5-Sterne Hotels. Es gibt einen Angestellten? vom Hotel, der dort Ausflüge etc. für die Touristen organisiert. ACHTUNG! Dort ist man nur aus die Touristen abzuzocken und zu betrügen - und das im großen Stil, wobei die anderen Mitarbeiter des Hotels ebenfalls beteiligt sind. Zudem ist es von diesem Typen zu sexueller Belästigung gekommen. FINGER WEG VON DEM HOTEL!
Yöpyi 1 yön maaliskuussa 2023
Mustafa El Ganzory vastasi 27.5.2024
I'm deeply concerned to hear about your experience during your stay at our hotel. Ensuring the safety and satisfaction of our guests is our utmost priority, and any allegations of unethical behavior or dishonesty are taken very seriously.We do have travel desk as a third party dedicated to organizing excursions and activities for our guests, and their primary goal is to provide enjoyable and memorable experiences. It's deeply troubling to hear that you feel they may have engaged in dishonest practices.Please know that we have strict policies against any form of dishonesty or misconduct, and we will thoroughly investigate this matter to address any concerns and ensure that appropriate action is taken.Your feedback is extremely important to us, and we apologize for any inconvenience or discomfort you may have experienced. If you would like to discuss your concerns further or provide additional details, please don't hesitate to reach out to us directly.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

8/10 Hyvä

DEANGELA

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2023
Front Office vastasi 7.5.2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2023
Front Office vastasi 7.5.2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

6/10 OK

Richard

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall not a 5 stars standard. positives: breakfast, great views to the nile and nice shopping area within complex. Negatives: internet, service and size of room and beds. no option for late check out or day use.
Yöpyi 3 yötä maaliskuussa 2023
Ahmed vastasi 17.3.2023
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

10/10 Loistava

Abdul S

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good service excellent staff very happy that we stayed with you
Yöpyi 2 yötä maaliskuussa 2023
Front Office vastasi 7.5.2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

8/10 Hyvä

Marcus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The rooms are dated and needs updating badly, but the overall hotel is ok. The shopping located out and to the left of the hotel is great, especially the jewelry store that you see as you first enter the shopping area on the left. The owner of the store is very friendly, kind, welcoming, honest, fair, and will treat you with the greatest respect and care, he's a really cool guy and so is his associate, they're very nice people!!
Yöpyi 1 yön maaliskuussa 2023
Ahmed vastasi 17.3.2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

10/10 Loistava

Peter

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2023

4/10 Huono

Alessandro

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Emplacement a l'écart du centre ville. Propreté a revoir. personnel pas a l'écoute des clients
Ahmed vastasi 17.3.2023
Cher invité apprécié,Merci beaucoup pour vos précieux commentaires.Nous sommes profondément désolés pour toute expérience désagréable acquise.Nous sommes particulièrement attentifs à étudier et à travailler dur pour améliorer ces points soulevés lors de votre examen mentionné.Il était précieux pour nous d'en tenir compte dans la mise à niveau et le maintien de notre niveau de prestation de services.Soyez assuré que nous prenons au sérieux tous vos commentaires et notes précieux en considération pour amener notre personnel à le couvrir et à le remplir de manière professionnelle.Toute l'équipe du Steigenberger Resort Achti se réjouit de vous accueillir à chaque fois dans la ville de Louxor.Nous sommes tous prêts à répondre avec optimisme à vos besoins au niveau le plus satisfaisant.Cordialement,

6/10 OK

Hanna

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat
The hotel is not in the best condition. They definitely need new towels and new sheets. Also, when you eat in their restaurant and put the bill on your room, make sure you take a picture of the bill. When we checked out, the charges weren't correct (it was more than what was actually charged). Welcome to Egypt ;)
Yöpyi 3 yötä helmikuussa 2023
Ahmed vastasi 17.3.2023
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

10/10 Loistava

Debra

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Resort was beautiful but the garbage around the property was awful. People need to quit throwing their garbage into the beautiful Nile River.
Yöpyi 3 yötä tammikuussa 2023
Ahmed vastasi 17.3.2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,