2 ulkouima-allasta avoinna 7.00–18.00, aurinkovarjoja, aurinkotuoleja

Arvostelut: The St. Regis Bal Harbour Resort

5 out of 5
The St. Regis Bal Harbour Resort
9703 Collins Avenue, Bal Harbour, FL

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 208 kautta 293 arvostelua" "
Arvosana 8 - Hyvä. 40 kautta 293 arvostelua" "
Arvosana 6 - OK. 23 kautta 293 arvostelua" "
Arvosana 4 - Huono. 6 kautta 293 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 293 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel on the beach.
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 23.4.2024
Dear Michael, Thank you for choosing to stay with us at The St. Regis Bal Harbour Resort. It is wonderful to know that our beautiful property, along with everything we have to offer played a part in making your stay memorable. We aim to create an environment that is both captivating and relaxing, and it is rewarding to hear when we have succeeded. We look forward to welcoming you back soon.Sincerely,Stephen Power,General Manager

10/10 Loistava

Renata

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fabulous
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 20.4.2024
Dear Renata, Thank you for the generous feedback. We are passionate about making each guest's experience seamless and meaningful, and we are pleased to know how much you loved your time with us. All of us at The St. Regis Bal Harbour Resort look forward to having you visit again.Sincerely,Stephen Power,General Manager

4/10 Huono

Abraham

Yöpyi 5 yötä helmikuussa 2024
General Manager vastasi 28.3.2024
Dear Abraham, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Stephen Power,General Manager

10/10 Loistava

GEORGE

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
General Manager vastasi 17.2.2024
Dear George, On behalf of everyone at The St. Regis Bal Harbour Resort, thank you for your excellent rating. We strive to deliver welcoming accommodations combined with exemplary service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we look forward to hosting you soon.Sincerely,Stephen Power,General Manager

10/10 Loistava

Ellona

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
General Manager vastasi 17.2.2024
Dear Ellona, Thank you for the wonderful review. We are thrilled we met your expectations for an exceptional stay at The St. Regis Bal Harbour Resort. We hope to have the pleasure of doing so again on your next visit.Sincerely,Stephen Power,General Manager

2/10 Hirveä

Olof

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I travel a lot, a know the difference between a $350 a night hotel and a $1000 plus a night hotel. St Regis cost me $1450 for one night and is perhaps the biggest rip off I have ever been subjected to. The entrance is awful. Decor is old. Elevators are not working. The pool area is pathetic and the main Greek restaurant a joke. I went there to eat last night at 8:30pm and there was NO ONE in the restaurant. The St Regis bar is more like a McDonals serving drinks. Awful.
General Manager vastasi 31.1.2024
Dear Olof, Thank you for evaluating your stay with us. We are sorry for your disappointing dining experience and for not meeting your expectations with our decor and pool area. We remain dedicated to offering the highest levels of comfort and luxury, and your feedback is invaluable in helping us plan for the future of our property. We also want to apologize for the issues you had with our elevators. We will address this appropriately, and we want you to know we are grateful for your patience. We hope to have the opportunity to accommodate you again.Sincerely,Stephen Power,General Manager

10/10 Loistava

Corinne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
The St. Regis Bal Harbour Resort vastasi 26.1.2024
On behalf of the St. Regis Bal Harbour Resort, we thank you for your positive feedback. We look forward to hosting you again at the Best Address in the future.

6/10 OK

Yuhe

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
The hotel is aesthetically pleasing, but the overall service quality is just average. The bellboy was friendly, but the rest of the staff seemed to provide merely adequate service. They appeared somewhat aloof, as if they were more accustomed to serving old money. I had an unpleasant encounter with a rude individual while waiting for the elevator. Despite being ahead in line, this person aggressively cut in front of us and complained about our speed, although we were waiting for others to exit the elevator first. Initially, I thought this person was a guest, but upon seeing them again in the lobby the next day, I suspected they might be part of the staff. Regarding room and balcony cleanliness, it was passable, though not impressive. However, the view was indeed spectacular. It seems like the hotel might be catering to guests with higher spending expectations.
Yöpyi 3 yötä joulukuussa 2023
General Manager vastasi 30.12.2023
Dear Yuhe, Thank you for choosing us and for your comments regarding your stay. Please accept our sincerest apologies for the issues you experienced. We have shared your concerns with our associates, and we will take proper action to ensure each guest experiences the exceptional hospitality for which we are known. Thank you for mentioning how much you enjoyed the stunning views and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Sincerely,Stephen PowerGeneral Manager

10/10 Loistava

Daniel, São Paulo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 22.12.2023
Dear Daniel, On behalf of our Hosts, thank you for the generous rating of The St. Regis Bal Harbour Resort. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Sincerely,Stephen Power,General Manager

10/10 Loistava

Daniel, São Paulo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
General Manager vastasi 17.12.2023
Dear Daniel, On behalf of our Hosts, thank you for the generous rating of The St. Regis Bal Harbour Resort. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Sincerely,Stephen Power,General Manager

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service from check in to check out was incredible!
Yöpyi 1 yön lokakuussa 2023
General Manager vastasi 10.11.2023
Dear Michael, It was a pleasure reading your review of The St. Regis Bal Harbour Resort. We have an exceptional team that is committed to providing tailored, seamless service to each of our guests, so we look forward to sharing your compliments with them. We are grateful for the recommendation and look forward to welcoming you back soon.Sincerely,Stephen PowerGeneral Manager

2/10 Hirveä

Daniel

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Não vá
Horrível atendimento não parece um st Regis e sem alma comida pessima serviço piro ainda stag mal educada pessoal muito ruim
Yöpyi 2 yötä lokakuussa 2023
General Manager vastasi 2.11.2023
Dear Daniel, Thank you for choosing us for your recent Miami visit. We are genuinely sorry for your disappointment with our service and the food we offer. We strive to provide an authentic stay with our caring service from each member of our team, and we are grateful for feedback that helps us improve our guest experience on all levels. We have shared your concerns with the appropriate individuals to ensure such instances are not repeated and that we serve you better moving forward. We appreciate your patience and hope you will consider staying with us again. Sincerely,Stephen Power,General Manager

10/10 Loistava

Thomas, Burgdorf

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sehr großes Luxushotel der Marriot Gruppe im vornehmen Stadtteil Bal Harbour. Strand direkt davor gut gereinigt und auch der Poolbereich ist im Topzustand. Große luxuriöse Zimmer mit sehr großem Balkon und Meerblick. Die Schiebetür zum Balkon schloss im oberen Bereich allerdings nicht mehr vollständig, auch im Bad gab es erste Rostränder am Spiegel; das ist man in Europa in dieser Preisklasse (> 600 EUR pro Nacht) nicht gewöhnt. Der Service in Restaurants und Bars ist sehr gut, das Preisniveau entsprechend hoch.
Yöpyi 1 yön lokakuussa 2023
General Manager vastasi 27.10.2023
Dear Thomas, Thank you for choosing The St. Regis Bal Harbour Resort during your visit to Miami. Our location provides an escape like no other; with the Atlantic Ocean at our doorstep, the legendary Bal Harbour Shops across Collins Avenue, and much more only moments away. We are also glad that you were able to take advantage of our dazzling pools and in-house restaurants. However, we apologize for the oversight of your room. Proper action has been taken, and we are grateful for your patience. We hope you will give us another chance to provide you with the superb stay you deserve. Sincerely,Stephen PowerGeneral Manager

8/10 Hyvä

Roberta e m

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Hotel é maravilhoso. Peca pelo serviço de entrega de encomendas que é péssimo e alguns detalhes da limpeza da sacada. Quarto muito confortável e espaçoso, mas, pelo preço, poderia ser melhor no serviço.
Yöpyi 4 yötä lokakuussa 2023
General Manager vastasi 25.10.2023
Dear Roberta, Thank you for taking the time to share your review of The St. Regis Bal Harbour Resort. We are disappointed that we missed some opportunities to show you our commitment to service excellence. We regret not meeting your expectations, and we want to thank you for your patience. However, we appreciate your kind remarks about our accommodations. We hope to have another opportunity on your next visit to Miami to provide you with the superb hospitality for which we are known. Sincerely,Stephen PowerGeneral Manager

10/10 Loistava

Maria

Yöpyi 1 yön lokakuussa 2023
General Manager vastasi 11.11.2023
Dear Maria, Thank you for staying with us and for your gracious rating. On behalf of all of us at The St. Regis Bal Harbour Resort, we would like to invite you for another outstanding visit.Sincerely,Stephen PowerGeneral Manager

10/10 Loistava

Juan

Yöpyi 4 yötä syyskuussa 2023
General Manager vastasi 31.10.2023
Hello Juan, On behalf of our associates, thank you for the generous rating of The St. Regis Bal Harbour Resort. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Sincerely,Stephen Power,General Manager

10/10 Loistava

Kevin

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is fantastic. A five star stay with a great view, staff and location. They had a car service available which made it quite worth it.
Director of Operations vastasi 2.10.2023
Dear Kevin, Thank you for choosing The St. Regis Bal Harbour Resort during your visit to Miami. Our location provides an escape like no other; with the Atlantic Ocean at our doorstep, the legendary Bal Harbour Shops across Collins Avenue, and much more only moments away. We appreciate you sharing how much you enjoyed your stay and our excellent location, and we look forward to your next visit.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

Adel W.

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing. Super clean. Staff outstanding!! And the shopping nearby. Workd class.
Yöpyi 1 yön syyskuussa 2023
Director of Operations vastasi 24.9.2023
Dear Adel, Thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Miami.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

Luis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 3 yötä syyskuussa 2023
Director of Operations vastasi 19.9.2023
Dear Luis, Thank you for being our guest at The St. Regis Bal Harbour Resort, and for taking the time to leave your review. We appreciate your generous rating and look forward to welcoming you back soon. Sincerely,Kashmira ManeckjiDirector of Operations

6/10 OK

Alida

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 4 yötä elokuussa 2023
Director of Operations vastasi 11.9.2023
Dear Alida, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was to my liking. Excellent customer service all around the resort. I would visit again and recommend it to others.
Yöpyi 2 yötä elokuussa 2023
Director of Operations vastasi 29.8.2023
Dear James, On behalf of our associates, thank you for the generous review. Perfect for celebratory getaways or family vacations, The St. Regis Bal Harbour Resort offers a haven of oceanfront luxury and flawless service. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again soon.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

Jeanette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä elokuussa 2023
Director of Operations vastasi 20.8.2023
Dear Jeanette, Thank you for rating your stay at The St. Regis Bal Harbour Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Kashmira ManeckjiDirector of Operations

6/10 OK

todd

Hyvää: Siisteys ja henkilökunta ja palvelu
Rooms need to have some maintenance , had a dryer I. The room that was no opera table, they swapped it out for one from another room, that one was better but kept sitting down befor clothes were dry ,,, ice maker in freezer was non operational , phone in room were old and would cut out after a couple of minutes or if you walked in the other room , room service food was limited , expensive , and sub par quality.... great location friendly staff
Yöpyi 9 yötä heinäkuussa 2023
Director of Operations vastasi 6.8.2023
Dear Todd, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the issues you experienced during your stay. We value our guests' feedback, and we will take the proper action to improve going forward. With that being said, we appreciate your kind comments about our prime location and courteous staff. We hope we can have another opportunity to provide you with the exceptional stay you deserve.Sincerely,Kashmira ManeckjiDirector of Operations

6/10 OK

angeles

Yöpyi 3 yötä heinäkuussa 2023
Director of Operations vastasi 5.8.2023
Dear Angeles, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Sharlene

Yöpyi 3 yötä heinäkuussa 2023
Director of Operations vastasi 1.8.2023
Dear Sharlene, Thank you for letting us know your visit to The St. Regis Bal Harbour Resort was perfect in every way. We strive to provide every guest with an unparalleled experience at our luxury resort, emphasizing impeccable service and signature St. Regis rituals. We appreciate the generous rating and look forward to welcoming you back soon.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Joanna

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would definitely go again in a heartbeat.
Yöpyi 3 yötä kesäkuussa 2023
Director of Operations vastasi 2.7.2023
Dear Joanna, We are pleased you loved your stay with us. Perfect for celebratory getaways or family vacations, The St. Regis Bal Harbour Resort offers a haven of oceanfront luxury and flawless service. Thank you for being our guest, and we look forward to your return. Sincerely,Kashmira Maneckji,Director of Operations

8/10 Hyvä

Jennifer

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Fantastic location! Beachfront and right across from the shop. Close to restaurants and grocery stores. The balconies are large and have comfortable loungers. My only constructive criticism
Yöpyi 5 yötä kesäkuussa 2023
Director of Operations vastasi 26.6.2023
Dear Jennifer, Thank you for choosing The St. Regis Bal Harbour Resort during your visit to Miami. Our location provides an escape like no other; with the Atlantic Ocean at our doorstep, the legendary Bal Harbour Shops across Collins Avenue, and much more only moments away. We appreciate you sharing how much you enjoyed your stay and our excellent location, and we look forward to your next visit.Sincerely,Kashmira ManeckjiDirector of Operations

2/10 Hirveä

Nicholas

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
very expensive bad service and overpriced
The front desk was atrocious. My uber eats were not delivered for over an hour and half. manager not helpful. prices exorbitant for what you receive. many other hotels in Miami that are much better and a lot less expensive.
Yöpyi 4 yötä kesäkuussa 2023
Management vastasi 15.6.2023
Dear Nicholas, Thank you for taking the time to post your feedback. We appreciate your patience, and you have our assurance that we will share your message appropriately. Sincerely,Management

10/10 Loistava

Jose Miguel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön kesäkuussa 2023
Director of Operations vastasi 14.6.2023
Dear Mr. Miguel, Thank you for choosing The St. Regis Bal Harbour Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

Max

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön kesäkuussa 2023
Director of Operations vastasi 12.6.2023
Dear Max, On behalf of our associates, thank you for the generous rating. Perfect for celebratory getaways or family vacations, The St. Regis Bal Harbour Resort offers a haven of oceanfront luxury and flawless service. We are pleased to know that you enjoyed your stay, and we look forward to having you visit with us again.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

max, Hong Kong

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä kesäkuussa 2023
Director of Operations vastasi 9.6.2023
Dear Max, Thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Bal Harbour Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

Ana Laura

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing place, great staff
Yöpyi 3 yötä kesäkuussa 2023
Director of Operations vastasi 6.6.2023
Dear Ana, Thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to being your home every time your travels bring you to Miami.Sincerely,Kashmira ManeckjiDirector of Operations

8/10 Hyvä

LOURDES

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2023
Director of Operations vastasi 3.5.2023
Dear Guest, We are glad you enjoyed your time at The St. Regis Bal Harbour Resort. Thank you for your nice rating, and we look forward to your next visit.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

maria

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Muito boa
Muito boa
Yöpyi 1 yön huhtikuussa 2023
Director of Operations vastasi 17.4.2023
Dear Maria, Thank you for choosing The St. Regis Bal Harbour Resort. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Sincerely,Kashmira ManeckjiDirector of Operations

6/10 OK

Ali K

Yöpyi 2 yötä maaliskuussa 2023
Director of Operations vastasi 12.4.2023
Dear Ali, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Sincerely,Kashmira ManeckjiDirector of Operations

10/10 Loistava

Penina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful stay. Service was great all around.
Yöpyi 2 yötä helmikuussa 2023
Director of Operations vastasi 18.2.2023
Dear Penina, Thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay along with our exemplary service. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Miami.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

IBRAHIM

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and professional staff. Comfortable room with nice ocean view.
Yöpyi 6 yötä helmikuussa 2023
Director of Operations vastasi 18.2.2023
Dear IBRAHIM, Thank you for the warm compliments regarding your stay at The St. Regis Bal Harbour Resort. It is lovely to know how much you enjoyed our flawless service, gorgeously appointed accommodations, and breathtaking views. We appreciate you taking the time to share your experience, and we look forward to your next visit.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Angela

Yöpyi 1 yön helmikuussa 2023
Director of Operations vastasi 9.3.2023
Dear Angela, Thank you for letting us know your visit to The St. Regis Bal Harbour Resort was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Sincerely,Kashmira Maneckji,Director of Operations

2/10 Hirveä

JEFF

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
No restaurant for real dinner. Only some small dishes and burgers. The taste of the burgers were terrible. Why doesn’t it have a restaurant that can provide fine dining as it’s a 5 star hotel? We ordered Uber eats for dinner
Yöpyi 1 yön joulukuussa 2022
Director of Operations vastasi 9.12.2022
Dear Jeff, Thank you for taking the time to review our resort. We apologize for not meeting your expectations this time and appreciate you bringing this concern to our attention. We are grateful for your valuable comments, as we always strive to improve our guest experience. We hope to have the opportunity to make your next stay exceptional in every respect.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Felix

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just perfect all around.
Yöpyi 5 yötä kesäkuussa 2022
Director of Operations vastasi 20.9.2022
Dear Felix, On behalf of our associates, thank you for the excellent rating. We are passionate about making each guest's stay seamless and meaningful, and we are pleased to know how much you loved your time with us. All of us at The St. Regis Bal Harbour Resort look forward to having you visit again.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Evangelos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice rooms
Yöpyi 4 yötä elokuussa 2022
Director of Operations vastasi 10.9.2022
Dear Evangelos, It was our pleasure welcoming you to The St. Regis Bal Harbour Resort. We are delighted that your experience was perfect from beginning to end. We enjoy knowing that our guests can relax and feel at home in their gorgeously appointed rooms and awaken each morning to the gentle breeze of the Atlantic. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Paula

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2022
Director of Operations vastasi 7.9.2022
Dear Paula, Thank you for the excellent rating of our hotel, The St. Regis Bal Harbour Resort. We are dedicated to elevating our guest's experience and exceeding expectations, and we love knowing how much you enjoyed your time with us. We hope you will come back to see us soon.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Jack

Yöpyi 5 yötä elokuussa 2022
Director of Operations vastasi 29.11.2022
Dear Jack, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The St. Regis Bal Harbour Resort.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

David

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Big spacious room with a big deck overlooking the ocean. All amenities, including the Tranquility Pool were spotless. I will definitely come back!
Yöpyi 2 yötä elokuussa 2022
Director of Operations vastasi 30.8.2022
Dear David, It was our pleasure welcoming you to The St. Regis Bal Harbour Resort. We are delighted that your experience was perfect from beginning to end. We enjoy knowing that our guests can relax and feel at home in their gorgeously appointed rooms and awaken each morning to the gentle breeze of the Atlantic. We are also glad you enjoyed the amenities we offer, especially our Tranquility pool. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to your next visit.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

KELLY

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything from check-in to the valet, from housekeeping to the Lobby Bar to Atlantikos was superb! St Regis is my new favourite hotel brand! I was travelling with my husband and my dog and the staff and guests we polite and accommodating!
Yöpyi 2 yötä elokuussa 2022
Director of Operations vastasi 27.8.2022
Dear KELLY, thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we appreciate your kind recognition of their exemplary service. It was a pleasure hosting you, your husband, and your loyal companion, and we look forward to being your home every time your travels bring you all to Miami.Sincerely,Kashmira Maneckji,Director of Operations

10/10 Loistava

Yusimi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer service and the rooms are beautiful
Yöpyi 1 yön elokuussa 2022
Director of Operations vastasi 23.8.2022
Dear Yusimi, Thank you for evaluating your time here at The St. Regis Bal Harbour Resort. We are delighted that our modern and welcoming accommodations provided you with a relaxing retreat during your visit to our beautiful city. We are also thrilled to hear about the exceptional service you received from our associates. We will share your gracious remarks with them and hope to welcome you back soon for another compelling stay.Sincerely,Kashmira Maneckji,Director of Operations

4/10 Huono

Derek

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
not a great experience
Yöpyi 1 yön elokuussa 2022
Director of Operations vastasi 15.8.2022
Dear Derek, thank you for taking the time to evaluate our hotel. We are genuinely sorry for your disappointing experience. We hope to have another opportunity to welcome you back and show you our commitment to providing exceptional hospitality. Sincerely, Kashmira Maneckji, Director of Operations

10/10 Loistava

Cinthya Elena, Phoenix

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My husband and I have stay at numerous fine properties but nothing surpasses the st Regis Bal harbour. From the moment of reception and check-in to our departure we were treated with unprecedented favor and gracious hospitality. The property is well kept and well managed but it’s true accolades are it’s staff.
Yöpyi 3 yötä elokuussa 2022
Director of Operations vastasi 13.8.2022
Dear Cinthya, thank you for your outstanding review of The St. Regis Bal Harbour Resort. It is wonderful to know you loved our inviting property and extraordinary hospitality. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We are delighted to read that you found our resort to be the best, and we look forward to hosting you and your husband again for another meaningful stay. Sincerely, Kashmira Maneckji, Director of Operations

10/10 Loistava

Rachelle, Brooklyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had the most wonderful time at this amazing resort. Everything is luxurious: the welcome, the room, the complimentary coffee tea and water, the spa, the serenity pool, the artwork everywhere. And every member of the staff is so warm and friendly. We can’t wait to return!
Yöpyi 3 yötä elokuussa 2022
Director of Operations vastasi 13.8.2022
Dear Rachelle, thank you for your fantastic review of The St. Regis Bal Harbour Resort. It is inspiring to know you loved not only our elegant property and impeccable hospitality but also our gorgeously appointed rooms and the excellent amenities we offer, including our pool and spa. Our associates are passionate about connecting with our guests, and we will enjoy sharing your warm compliments with them. We look forward to seeing you again soon. Sincerely, Kashmira Maneckji, Director of Operations

10/10 Loistava

Heather M

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spa pools beach restaurants bar ! Everything was incredible
Yöpyi 2 yötä elokuussa 2022
Director of Operations vastasi 10.8.2022
Dear Heather, thank you for your feedback about The St. Regis Bal Harbour Resort. We are glad you had an exceptional stay and that you were able to take advantage of our excellent amenities. It was our pleasure being a part of your Miami visit, and we look forward to seeing you again soon. Sincerely, Kashmira Maneckji, Director of Operations