Dear Ms. Heidi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at - 47 24 07 40 00. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, S Vaidya Operations Manager Central City Apartments

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at + 47 24 07 40 00. Sincerely, S Vaidya Operations Manager Central City Apartments

Dear Sir/Madam, First of all thanks for taking time to provide your valuable comments. I assure you that your comments regarding the expensive breakfast and no air condition will be discussed in management meeting and necessary action will be taken for the improvement. Hope you will consider us again to stay with us and give another chance to show our services.