Lomakeskukset – Playa del Carmen

”Jungala Hotel was excellent! 10/10. When we first arrived it was a bit overwhelming because the property is huge, but it didn't take long to get figure things out. From the moment you get onto the property, the staff are amazing and attentive. I felt like every question I had was answered with patience and kindness. The hotel itself was beautiful and perfect for our family of 5 (kids ages 14, 12, and 8). The kitchen was fully stocked with plates, cups, coffee maker, toaster, etc and we were...

”We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.”

”Excellent stay. Hotel is small which is a huge plus. Felt authentic. Really enjoyed our stay. Rooms could use an update but that did not bother us.”

”Excelente hotel en la Riviera Maya. El servicio es increíble durante toda la estancia. En los restaurantes fueron muy amables y buenos con nosotros. Disfrutamos mucho de la comida en el hotel. La playa la mantienen muy limpia a pesar del sargazo que llega por lo que es muy cómoda para estar ahí. Lo mismo para la alberca que esta impecable y el servicio de lo mejor. Las habitaciones son cómodas y amplias, cuentan con su alberca privada y uno tiene mucha privacidad. Algo a mejorar pueden ser...

”Todo bien”

”We loved the hotel! Food was great and the staff was great and they were very friendly.”