6/10 OK
Maria
10.10.2012
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Not quite what was promised!
When we first arrived to the hostel, the staff was very friendly and helpful. We were surprised to hear that the two bed room with private bathroom which we booked was in totally different building than the `reception`. We were not informed about this beforehand. The actual room was ok and clean and located at the quiet side of the building. We only got one towel each for the whole stay, no hand or face towel att all! The breakfast they served was only a small croissant and a coffee capsule for the machine. The next day the staff forgot the coffee capsules, and gave us only the croissants (which we really didn´t want to eat!) The `lobby`area was like 2 square meters with only one small sofa. This place was the only area with (occasionally) working wi-fi. Hotels.com describes this lobby as a nice place for chill out and have some drinks but the last day when we went there for the wi-fi we were told to keep it quiet because some of the staff were still sleeping (at 10am. !!!). The staff was quite rude when we were leaving and didn´t even say a word! The location however was practical and it was easy to go sightseeing.