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Arvostelut: Opera Italian Suite

Opera Italian Suite
Via Antonio Rosmini 12, Rome, Città metropolitana di Roma Capitale

Arvostelut

6,6
Arvosana 10 - Loistava. 10 kautta 30 arvostelua" "
Arvosana 8 - Hyvä. 6 kautta 30 arvostelua" "
Arvosana 6 - OK. 4 kautta 30 arvostelua" "
Arvosana 4 - Huono. 2 kautta 30 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 30 arvostelua" "

6,8/10

Siisteys

6,4/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Donghui

Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

BARBARA

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfetta
Yöpyi 1 yön lokakuussa 2023
F vastasi 26.10.2023
Grazie molte

2/10 Hirveä

Angeles

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The person at the property was very rude. We did not stay in the property We felt unsafe
Yöpyi 1 yön lokakuussa 2023
f vastasi 28.10.2023
He didn't sleep with us, because his card didn't work

10/10 Loistava

Jens

Yöpyi 4 yötä lokakuussa 2023
f vastasi 9.10.2023
thanks

8/10 Hyvä

Yandreina

Yöpyi 2 yötä syyskuussa 2023
F vastasi 7.10.2023
Thanks

10/10 Loistava

David, Oak Ridge

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice rooms. Only a 6 minute walk from the train station.
Yöpyi 2 yötä syyskuussa 2023
f vastasi 2.10.2023
thanks

6/10 OK

Tarkistettu asiakas

Hyvää: Huoneen mukavuus
Location and Affordability
If you need something close to the station and affordable, then this is a good option.
Yöpyi 2 yötä syyskuussa 2023
f vastasi 2.10.2023
thanks

6/10 OK

Christer

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Weekend in Rom
Bra läge centralt vid tågstationen med få rum totalt. Helt ok rum och fräscht. Ingen synlig entré och kontakt m personal via mejl. När man förstått hur det funkade gick det bra. Bra pris relativt andra hotell i Rom. Kan tänka oss att bo där igen.
Yöpyi 2 yötä syyskuussa 2023
f vastasi 2.10.2023
thanks

10/10 Loistava

Kaitlin

Yöpyi 1 yön syyskuussa 2023
F vastasi 30.9.2023
Thanks

8/10 Hyvä

EMILIO

Hyvää: Siisteys
Bien situado y limpio.
Yöpyi 4 yötä syyskuussa 2023
f vastasi 15.9.2023
gracias

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Da non ripetere
Ho prenotato per conto di amici. All'arrivo non hanno potuto lasciare i bagagli e la camera all'orario previsto per il check in non era pronta. Il gestore ha assegnato altre due camere, ma con altri disagia. cestini dei rifiuti pieni, wc senza acqua per un giorno. Il gestore si è scusato dicendo che non avrebbe fatto pagare il soggiorno, ma poi ha detto che intendeva la tassa di soggiorno. Sembra che non abbia nemmeno registrato gli ospiti. E' la prima volta che mi capita una simile disavventura su hotels.com e ho fatto una pessima figura con i miei amici, che non hanno intenzione di pagare la camera.
Yöpyi 2 yötä elokuussa 2023
f vastasi 25.8.2023
sta dicendo cose non vere, gli ospiti vengono sempre registrati, ho dovuto insistere più volte per farmi dare i documenti. la sua carta è risultata vuota. i bagagli non li hanno lasciati per volonta loro, il giorno prima le ho mandato tutte le istruzioni per lasciarli, ma lei non li ha loro inviati. Si è trattato di un po di ritardo , e me ne scuso, ma visto che erano stanchi gli ho dato due stanza al posto di una, e dovrei regalare un soggiorno, per aver dato una stanza in più ?

2/10 Hirveä

Yousra

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fake Hotel I was extremely disappointed with my experience at this "hotel". Upon arrival, there was no signage indicating the hotel's presence; just a name written on the intercom. Despite ringing multiple times and sending messages, we received no response. We were exhausted from our journey and ended up waiting outside the door from 7:00 PM to 8:10 PM. When we finally managed to call, they claimed to have sent us a code, which was not the case. The person on the line said they needed a few moments to check, but then became unreachable. After waiting for an hour and a half, we were forced to find another hotel. The next morning, we returned to the same situation. It's clear to me now that this "hotel" might be a scam. There doesn't seem to be an actual hotel at the provided address. This entire experience left us frustrated and inconvenienced. I strongly advise against booking with them.
Yöpyi 2 yötä elokuussa 2023
F vastasi 30.8.2023
The guest house exists, I tried to call you several times, send you messages and emails, you never answered

4/10 Huono

Ludovic

Huonoa: Majoituspaikan kunto ja tilat
la douche ne fonctionne pas du tout aucune pression.on ne peut pas se doucher et la chasse deau des toilettes fonctionne tres mal. nousne sommes pas du tout contents des prestations de votre hôtel.
Yöpyi 1 yön elokuussa 2023
F vastasi 6.8.2023
Je suis désolé, j'ai expliqué que la chasse d'eau des toilettes doit être chargée et la pomme de douche ajustée

8/10 Hyvä

Maya

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Travelled as a family of 4 with 2 teenagers, we stayed at the quadruple suite with no issues, room was ample, clean, with a good AC, the bed was comfortable; there is a common area with a small table, couch, balcony and washing machine; there are 2 good restaurants left and right of the entrance. This is a guest house on the 4th floor that you can access through a small elevator or climbing the stairs which are not steep at all, so it’s totally doable. This property is minutes away from Roma Termini and walkable to all main sightseeing landmarks. It is in the heart of an ancient city, therefore you need to understand that these buildings are old and is always challenging to modernize, so you need to curb your expectations accordingly. If you are traveling on a budget and want to be within a walkable distance, this is the place for you. The only downside is that the WiFi is extremely unstable and kept disconnecting every 5-10 minutes.
Yöpyi 2 yötä heinäkuussa 2023
F vastasi 3.8.2023
grazie

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Roma 19.7.2023
Il soggiorno è stato adeguato alle Aspettative, unico neo, la mancanza d'acqua alle 3:30 della mattina che non mi ha permesso di ripulirmi prima di andare a dormire. Risolto la mattina stessa. Pazienza. Tutto il resto ottimo. Se ci sarà un'altra occasione, tornerò a cercare conforto in questo hotel.
Yöpyi 1 yön heinäkuussa 2023
f vastasi 21.7.2023
la ringrazio per la recensione, non so cosa sia successo all'acqua, nessun altra stanza mi ha segnalato il problema e lei stesso mi scrive che si è risolto.

2/10 Hirveä

ALVARO A

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
HOTEL INFERNAL. ATRACO
RENTAMOS ESTA HABITACION, SOLO PARA PASAR UN RATO DE ÑA NOCHE, YA QUE NUESTRO VUELO SALIA MUY TEMPRANO EN LA MAÑANA; NOS ASEGURAMOS PRIMERO EN PREGUNTAR AL HOTEL SI TENIA AIRE ACONDICIONADO INDEPENDIENTE, POR HABER TENIDO MALAS EXPERIENCIAS PREVIAS EN HOTELES EN ROMA Y EL HOTEL Y LAS FOTOGRAFIAS NOS INDICARON QUE SI TENIA AIRE ACONDICIONADO INDEPENDIENTE. TARDAMOS MUCHO EN RECIBIR EL ACCESO A LA HABITACION PUES EL ENCARGADO-GERENTE NO RESPONDIA Y NO LLEGABA...EN CUANTO NOS DIO LA HABITACION Y PRENDIMOS EL AIRE ACONDICIONADO EL EDIFICO COMPLETO SE QUEDO SIN ENERGIA ELECTRICA...RECLAME A HOTELES.COM Y UNA VEZ MAS ME DIJERON QUE NO PODIA HACER NADA...EL GERENTE ME REMBOLSO EN EFECTIVO UNA PARTE DE LA TARIFA, PERO PERDIMOS UNA PARTE QUE SE PAGO CON UN BONO...EL GERENTE NOS ASEGURO QUE ESE PROBLEMA RECIEN SURGIO, PERO AL PREGUNTAR A OTROS HUESPEDES NOS DIJERON QUE TENIAN 3 DIAS EN ESAS CONDICIONES
Yöpyi 1 yön kesäkuussa 2023
f vastasi 12.7.2023
Siento lo ocurrido, hubo un corte de luz el día de tu llegada, te ofrecí la devolución total, con renuncia a la habitación, o parcial, para no dejarte en la calle y elegiste lo segundo. mas que eso no se podria hacer

6/10 OK

Aliya

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Reception only present in the front desk if you inform him about you arriving time. He was not where from 10-11am to 7pm as it was stated in the info about hotel. He wrote me through the expedia and asked about the exact time of arriving. As it was my first trip to Rome it was difficult for me to find the hotel and he said me he will not wait for me for a long. But after communication he came to the hotel when I arrive amd inform him (within check in time). Wifi was not working at all. Other facilities (kettle, hair drying, air conditioner) were ok. Cleaness was norm not so high, the guy cleaned the room after we came to the hotel. The location is very comfortable near the Termini station, walking distance to everywhere. But there is no label with the name of Hotel, we can find it bu the name and number of street, it is within the bulding with other officices.
Yöpyi 1 yön heinäkuussa 2023
f vastasi 12.7.2023
we are not a hotel but a guest house, therefore we are not present, but available from 10 to 19, the rooms are ready from 14, if you arrive earlier, we will let you leave your luggage, but obviously the rooms are not clean. the address is clear and matches and the correct name is on the intercom

10/10 Loistava

Joseph

Yöpyi 3 yötä heinäkuussa 2023
f vastasi 29.7.2023
thanks

8/10 Hyvä

Hiroyuki

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No problem in spite of late check-in at mid-night due to a flight delay. In contrast, the instruction by e-mail about entering the building was a bit less informative (with photos would be better). Anyhow, I was satisfied of my stay there.
Yöpyi 1 yön kesäkuussa 2023
f vastasi 5.7.2023
thanks

8/10 Hyvä

Maria

Yöpyi 2 yötä kesäkuussa 2023
f vastasi 25.7.2023
grazie

6/10 OK

massimiliano

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
La camera era ok, ma l'igiene era approssimativa e lasciava francamente a desiderare. Non veniva tanto rumore dall'esterno ma Il frigobar faceva un chiasso infernale. Ci tengo a dire che l'operatore è sempre stato gentile e disponibile.
Yöpyi 1 yön kesäkuussa 2023
f vastasi 17.7.2023
lavoreremo ancora di più sulle pulizie, grazie

4/10 Huono

Vanisha

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Would not come back
Would not come back or recommend. The room and bathroom were not clean - there was hair and dust everywhere. The bathroom sink and shower drain were blocked. We could only use the shower for a very short periods of time else the bathroom would’ve flooded. Check in process was so slow as the owner communicates through the app and isn’t very quick to respond.I appreciate that this place was cheaper than most other accommodation in Rome, but nothing excuses the uncleanliness.
Yöpyi 2 yötä kesäkuussa 2023
Fabi0 vastasi 30.6.2023
We put all our effort into cleaning, from today we will do even more, if he told us that the shower was clogged, we would have unplugged it. I communicated via app, because you did not answer the phone

10/10 Loistava

Jose

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed with my wife for 4 nights and this was our experience: Pros: Location is unbeatable. Termini and metro are 5 min away walking. So many options for cafes and restaurants nearby. The manager, Fabio, is super accesible and easy going. The room is private and had everything we needed (A/C, hot water and a small fridge). Lastly, the price was really good considering the location. Cons: The building is old so don’t expect a modern/new design. (We actually liked this vibe but some people may not) and the bed had two personal mattresses instead of one single queen mattress. Don’t get me wrong, it was comfortable; but you could feel the gap in the middle. I am staying here next time I visit Rome.
Yöpyi 4 yötä kesäkuussa 2023
f vastasi 28.6.2023
only your room has two mattresses, the others have double, sorry for this annoyance. Thanks for the review

10/10 Loistava

Joseph

Yöpyi 2 yötä kesäkuussa 2023
f vastasi 17.7.2023
grazie

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä kesäkuussa 2023
Fabio vastasi 18.6.2023
thanks

2/10 Hirveä

Davide

Yöpyi 1 yön kesäkuussa 2023
o vastasi 30.6.2023
why?

2/10 Hirveä

Musbah

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Property located in a very filthy area, no sign on the property, which made it hard for us to find it, trash at the entrance and faulty smell, it’s a house with multiple rooms, each room comes with its own bathroom however, the room was assigned to us Had a very bad and strong odor coming from the bathroom that struck my throat and lungs, I was given a different room. The power went off in the middle of the night. We checked out at 9 AM and the power still off.
Yöpyi 1 yön kesäkuussa 2023
Fabio vastasi 8.6.2023
Good morning, I had asked you the arrival time, just to welcome you at best, but you did not tell me, the intercom there is the name. I immediately changed your room, so I solved the problem immediately. Sorry for the light, but it was a general breakdown of the building.

10/10 Loistava

Tamara

Yöpyi 1 yön kesäkuussa 2023
f vastasi 28.6.2023
thanks

2/10 Hirveä

Jeffery

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property does not exist, no sign, no entrance, no staff, could not enter building no staff on duty. We want a full refund, and travel insurance kicks in. We will be back in USA on June 21, 2023. We will call and file for a refund.
Yöpyi 1 yön kesäkuussa 2023
f vastasi 12.6.2023
the structure exists and is clearly visible, I tried to contact you several times, but without success, sorry for the inconvenience, of course we will refund

10/10 Loistava

Jan

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good
Yöpyi 2 yötä toukokuussa 2023
f vastasi 3.6.2023
thank you