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Koko huoneisto

Secret Loft in Trastevere

Majoituspaikan Secret Loft in Trastevere valokuvagalleria

Ulkoruokailutilat
Televisio
Sisätilat
Ruokailu
Sisätilat

Arvostelut

9,4 kautta 10.
Poikkeuksellisen hyvä

Koko huoneisto

2 makuuhuonetta1 kylpyhuone

Suositut palvelut/mukavuudet

  • Keittiö
  • Pyykinpesukone
  • Ilmastointi

Lisää päivämäärät nähdäksesi hinnat

Tietoja majoituspaikasta

Secret Loft in Trastevere

  • Huoneisto, joka sijaitsee lähellä kohdetta Campo de' Fiori
  • Kohteiden Piazza Navona ja Pantheon lähellä sijaitseva Secret Loft in Trastevere tarjoaa asiakkaille paljon erilaisia palveluita/mukavuuksia.
  • Lisäksi asiakkailla on käytössään tällaiset edut:
  • Savuttomat tilat
  • Huoneiden varustelu
  • Majoituspaikan Secret Loft in Trastevere kaikkien huoneiden palveluihin ja mukavuuksiin kuuluvat muun muassa ilmastointi ja erilliset ruokailualueet sekä internetyhteys.
  • Muihin huoneiden mukavuuksiin lukeutuvat:
    • Kylpyhuoneet, joista löytyy suihkut ja bideet
    • Erilliset ruokailualueet, keittiöt ja liedet

Majoituspaikan palvelut/mukavuudet

Internet

  • Saatavilla huoneistossa: internetyhteys

Keittiö

  • Keittovälineet, astiat ja ruokailuvälineet
  • Liesi

Makuuhuoneet

  • 2 makuuhuonetta
  • Lakanat saatavilla

Kylpyhuone

  • 1 kylpyhuone
  • Bidee
  • Hiustenkuivaaja
  • Pyyhkeet saatavilla
  • Suihku

Oleskelutilat

  • Erillinen ruokailualue
  • Olohuone

Viihdetarjonta

  • Televisio

Pesulapalvelu

  • Pyykinpesukone

Ilmastointi ja lämmitys

  • Ilmastointi
  • Lämmitys

Lemmikit

  • Lemmikkejä ei sallita

Sopivuus/esteettömyys

  • Savuton majoituspaikka

Palvelut ja mukavuudet

  • Silitysrauta/-lauta

Turvallisuusominaisuudet

  • Ei ilmoitusta häkävaroittimesta (majoittaja ei ole ilmoittanut, onko majoituspaikassa häkävaroitinta – voit tuoda mukanasi kannettavan häkävaroittimen)
  • Ei ilmoitusta savuvaroittimesta (majoittaja ei ole ilmoittanut, onko majoituspaikassa savuvaroitinta)

Samankaltaisia majoituspaikkoja

Terassi/patio
Little Queen Suite
Rooman kaupungin keskusta
  • Ilmainen Wi-Fi
  • Ilmastointi
  • Aamiainen saatavilla
  • Pyykinpesu
9.2 kautta 10, Upea, 362 arvostelua
Hinta on 189 €
sisältää verot ja maksut
5.7.–6.7.
Little Queen Suite
Vertaile samankaltaisiin majoituspaikkoihin

Käytännöt

Sisäänkirjautuminen

Sisäänkirjautuminen alkaa klo 15.00
Sisäänkirjautujien alaikäraja – 18

Uloskirjautuminen

Uloskirjautuminen ennen klo 11.00

Sisäänkirjautumisen erikoisohjeet:

Saat majoittajalta ohjeet sisään- ja uloskirjautumiseen sähköpostitse.
Majoituspaikan antamien tietojen käännöksissä on saatettu käyttää automatisoituja käännöstyökaluja

Lemmikit

Lemmikkejä ei sallita

Lapset ja varavuoteet

Lapset ovat tervetulleita

Tapahtumat

Tapahtumien järjestäminen ei ole sallittua

Tupakointikäytännöt

Tupakointi ei ole sallittu

Tärkeää tietoa

Hyvä tietää

Tätä majoituspaikkaa hallinnoi majoitusyritys. Se tarjoaa majoitusta kaupankäynti-, ammatinharjoittamis- tai liiketoimintatarkoituksissa.
Lisähenkilöistä saatetaan veloittaa maksu, joka vaihtelee majoituspaikoittain
Sisäänkirjautumisen yhteydessä saatetaan vaatia virallinen kuvallinen henkilöllisyystodistus sekä pankki- tai luottokortti tai käteisellä maksettava takuumaksu mahdollisten lisämaksujen varalta.
Erityispyyntöjen toteutuminen riippuu saatavuudesta sisäänkirjautumishetkellä, ja niistä saatetaan veloittaa lisämaksuja. Erityispyyntöjen toteutumista ei voida taata.
Juhlien tai ryhmätapahtumien järjestäminen on kielletty majoituspaikassa
Majoittaja ei ole ilmoittanut, onko majoituspaikassa häkävaroitinta. Harkitse kannettavan häkävaroittimen tuomista matkallesi.
Majoittaja ei ole ilmoittanut, onko majoituspaikassa palovaroitinta
Tätä majoituspaikkaa hallinnoi kumppanimme Vrbo. Saat Vrbolta sähköpostitse linkin Vrbo-tilille, jonka kautta voit muuttaa varaustasi tai peruuttaa sen.
Majoituspaikan rekisteröintinumero IT058091C2BZ4IWQKA
Jos peruutat varauksesi, sinua koskee majoittajan peruutuskäytäntö. EU:n kuluttajan oikeuksia koskevien säädösten mukaisesti peruutusoikeus ei koske majoitusvarauspalveluita.

Lisämaininnat

Kaikkien asiakkaiden, myös lasten, tulee olla läsnä sisäänkirjautumisen yhteydessä, ja heidän tulee näyttää virallinen kuvallinen henkilöllisyystodistus tai passi
Kansallisten määräysten vuoksi käteismaksut eivät voi ylittää 5000 EUR:n suuruista summaa tässä majoituspaikassa. Saat lisätietoja asiasta ottamalla yhteyttä majoituspaikkaan varausvahvistuksessa olevien tietojen avulla.

Tietoja alueesta

Huoneisto sijaitsee kohteessa Rooman kaupungin keskusta. Vatikaanin museot ja Castel Sant'Angelo ovat näkemisen arvoisia kulttuurikohteita, ja muihin alueen huomionarvoisiin maamerkkeihin kuuluu Piazza Navona ja Pantheon. Haluatko osallistua johonkin tapahtumaan tai käydä matsissa vierailusi aikana? Tarkista kohteiden Foro Italico (urheilukeskus) ja Rooman olympiastadion tapahtumakalenterit. Vieraile matkaoppaassamme kohteeseen Rooma
Rooma: näytä lisää huoneistoja
Kartta
Roma

Lähettyvillä

  • Santa Maria in Trasteveren basilika
    Santa Maria in Trasteveren basilika
    2 min kävelymatka - 0.2 km:n päässä
  • Rooman juutalainen kortteli
    Rooman juutalainen kortteli
    5 min kävelymatka - 0.5 km:n päässä
  • Campo de' Fiori
    Campo de' Fiori
    10 min kävelymatka - 0.9 km:n päässä
  • Piazza Navona
    Piazza Navona
    15 min kävelymatka - 1.3 km:n päässä
  • Pantheon
    Pantheon
    15 min kävelymatka - 1.3 km:n päässä

Liikkuminen

  • Rome Quattro Ventin asema – 5 minuutin ajomatka
  • Bellin raitiovaunupysäkki – 5 minuutin kävelymatka
  • Ciampinon lentokenttä (CIA) – 43 minuutin ajomatka

Ravintoloita

  • Bar San Calisto
    2 min kävelymatka
  • La Canonica
    2 min kävelymatka
  • Taverna Trilussa
    1 min kävelymatka
  • Vanda
    1 min kävelymatka
  • Antico Caffé del Moro
    1 min kävelymatka

Usein kysytyt kysymykset

Onko Secret Loft in Trastevere lemmikkiystävällinen?

Ei, tämä majoituspaikka ei salli lemmikkejä.

Mihin aikaan majoituspaikan Secret Loft in Trastevere sisäänkirjautuminen on?

Sisäänkirjautuminen alkaa klo 15.00.

Mihin aikaan majoituspaikan Secret Loft in Trastevere uloskirjautuminen on?

Uloskirjautuminen tapahtuu klo 11.00.

Missä Secret Loft in Trastevere sijaitsee?

Santa Maria in Trasteveren basilika ja Campo de' Fiori sijaitsevat 10 minuutin kävelymatkan päässä tästä asuinrakennuksesta. Piazza Navona ja Pantheon ovat myös 2 kilometrin päässä. Bellin raitiovaunupysäkki sijaitsee vain 5 minuutin kävelymatkan päässä ja Trastevere/Mastai -raitiovaunupysäkki 6 minuutin kävelymatkan päässä.

Secret Loft in Trastevere – arvostelut

Arvostelut

Poikkeuksellisen hyvä

Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut vaatimustemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.
LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 18 kautta 23 arvostelua
Arvosana 8 - Hyvä. 3 kautta 23 arvostelua
Arvosana 6 - OK. 1 kautta 23 arvostelua
Arvosana 4 - Huono. 1 kautta 23 arvostelua
Arvosana 2 - Hirveä. 0 kautta 23 arvostelua

9,6

Siisteys

10

Sijainti

Arvostelut

Vanha arvostelu

10/10 Loistava

Jacqueline V.

Lovely apartment, great location

This was the first time I had stayed in the Trastevere area while visiting Rome and found it to be a fascinating location and wonderful apartment, especially with the lovely, private courtyard tucked away from the hustle and bustle. A nice retreat after being out and about in Rome.
Yöpyi 3 yötä syyskuussa 2016
Tarkistettu arvostelu

10/10 Loistava

Katrin G.

Wunderbarer Ort

Sehr schöne Wohnung und netter Innenhof. Unkomplizierter und sehr nette Abwicklung aller Verpflichtungen
Yöpyi 11 yötä marraskuussa 2018
Tarkistettu arvostelu

10/10 Loistava

Leslie-Ann J.

Hyvää: Siisteys, sisäänkirjautuminen, viestintä, sijainti ja listauksen paikkansapitävyys

Excellent location. Big apartment.

Very comfortable. Great space and courtyard. Right in the heart of Travestere.
Yöpyi 3 yötä heinäkuussa 2023
Tarkistettu arvostelu

10/10 Loistava

Riley H.

Hyvää: Siisteys, sisäänkirjautuminen, viestintä, sijainti ja listauksen paikkansapitävyys

Great location and helpful host!

The location of this property was ideal for being able to explore Trastevere while also having access to all other major attractions around Rome. Cecilia also was able to make our stay so much smoother by being extremely responsive for any questions or concerns that arose during our stay. If we are lucky enough to come back to Trastevere we would definitely love to stay here again.
Yöpyi 5 yötä syyskuussa 2021
Tarkistettu arvostelu

10/10 Loistava

Patricia S.

Hyvää: Siisteys, sisäänkirjautuminen, viestintä, sijainti ja listauksen paikkansapitävyys

Très bel endroit

Appartement spacieux, confortable et très calme . Superbe cour, ombragée et fleurie, qui permet d'avoir un vrai extérieur ce qui est très agréable . Situé dans un quartier très animé et sympa : resto, bar, épicerie, sont à deux pas ... Idéalement situé. Cet appartement est très proche, à pied, de toutes les visites. On recommande fortement cette location
Yöpyi 6 yötä kesäkuussa 2019
Tarkistettu arvostelu

10/10 Loistava

Rebecca R.

Hyvää: Siisteys, sisäänkirjautuminen, viestintä, sijainti ja listauksen paikkansapitävyys

What a Gem!

I can’t say enough good things about this adorable apartment in the heart of Trastevere but tucked in a courtyard away from the busy nightlife. The eclectic decor is whimsical but homey, and the place was spotless. We love to explore on foot. This location can’t be beat for the neighborhood right outside your door and the major sights, including the Vatican, that you can walk to on both sides of the river.
Yöpyi 6 yötä maaliskuussa 2023
Vanha arvostelu

10/10 Loistava

Excellent location and property

During our 1 month in Italy we spent our last 10 days in this property last October 2010. It was the perfect location and easy walking to all that Rome has to offer - Colosseum, Vatican, etc. plus a great evening location for restaurants. We cooked with fresh pasta from a store only 2 doors away, with fresh vegetables and meat from the local market only 4 blocks away. It was very quiet despite being in a area full of tourists etc. We would highly recommend this property
Vanha arvostelu

10/10 Loistava

Susan R.

Just perfect!

Our week on Rome was enhanced by staying at this lovely apartment. The owner and her representative were extremely kind and helpful, the apartment itself was exactly as we expected from the listing, and the location was absolutely ideal. In addition to being walking distance to all of the major sights in Rome, Trastevere was wonderful for wandering, artisans, food shops, and restaurants. I have already recommended this apartment to two people who will travel to Rome this year, and I will be happy to continue to spread the word.
Tarkistettu arvostelu

10/10 Loistava

ursula L.

Hyvää: Siisteys, sisäänkirjautuminen, viestintä, sijainti ja listauksen paikkansapitävyys

Roman Holiday

we spent three weeks in Rome. Cecilia's apartment became our home away from home. situated in the heart of Trastevere this was the perfect location for any kind activities. Even though the apart is in the middle of this livlely district, it is located in a quiet courtyard, where the din of the big city could not be heard. the check-in and check-out was very convenient and Cecilia accommodated our requests with kindness. I can highly recommend this place and would come back any time.
Yöpyi 21 yötä lokakuussa 2021
Vanha arvostelu

10/10 Loistava

Todd B.

We loved our stay at Chez Cecilia in Trastevere

We found the apartment to be very comfortable. The location is wonderful, within walking distance or a short tram ride of most points of interest in the city. Trastevere is a wonderful part of the city, sort of like the Left Bank of Paris; lots of restaurants, cafes, shops, etc. Cecilia was very cooperative and communicative when we were making our travel plans and Elana was prompt and helpful in getting us settled in. We were celebrating our 30th wedding anniversary and this apartment made the celebration all the better. We recommend the apartment highly.
Vanha arvostelu

10/10 Loistava

Girls Trip to Rome

I want to thank Cecilia for offering her apartment on VBRO. From the time of my initial inquiry until we left her apartment Cecilia was available and answered our every question and need. Her apartment was very nice and dequately equiped with everything we needed to make our stay comfortable. The location in Trasetvere was safe and quiet yet within walikg didtance to most major points of interest. I am so happy we chose to stay in Trastevere, it was the perfect spot.
Tarkistettu arvostelu

8/10 Hyvä

Rebecca P.

Great location and appartment was in an oasis!

You walk through a large wooden door into a inner courtyard which is communal ( we thought it was private) but was very quiet and relaxing as just outside the main door is the hustle and bustle of life. So, a great location! The accommodation was good not brilliant. The kitchen needed updating a bit...the kettle needs replacing as too hot to handle! All a bit tired looking but we loved it nonetheless. Cecilia was a great host as we had a lot of contact finding our way there and she helped us with how to get the water taxi from the airport etc. We enjoyed being able to walk out and restaurants were all there waiting! Would recommend .
Yöpyi 3 yötä syyskuussa 2018
Vanha arvostelu

8/10 Hyvä

Loved Trastevere

Upon arrival I had to wait almost an hour before being allowed in the apartment, and I had arrived from a long plane ride from the U.S. Thank goodness for the jewelry store owner next door who allowed me to put my suitcases in his store while I waited. The apartment is mice and homey, but was not cleaned very well as there was hair on the bathroom floor and the bathroom tile wasn't cleaned very well either. Nonetheless, after settling into the apartment I had a pleasant stay and enjoyed the solace of the apartment. I would definitely stay again
Vanha arvostelu

10/10 Loistava

Pieter-Jan V.

Excellent location, good value for money

The appartment did match the pictures. It was really centrally located in the middel of Trastevere, a nice neighbourhood to stay. It has a lot of bars and restaurants literally around the corner. The appartment is located 50m from Piazza de Santa Maria (the main square of Trastevere). The appartment itself has a mezanine bedroom that is connected to the living room and has basic, but clean facilities. It's quite big and has a good wifi connection. Outside the appartment, there is a table and chairs where you can enjoy an evening beer of a morning coffee... it's not a private garden, but a courtyard you share with the some other people living in the houses or appartments around. I can recommend this appartment.
Yöpyi 4 yötä marraskuussa 2016
Tarkistettu arvostelu

10/10 Loistava

marianne s.

A quiet haven in a busy location

Off a really busy and noisy street, go through a large door and you are in the quiet communal courtyard where you will find this apartment. This flat is a generous size and with a small table and chairs outside it is perfect for springtime in Rome. The bedroom is in the eaves and but has air conditioning for those hot nights. Both the kitchen and bathroom are good sizes. It is an easy to spend some social time in the living space as the sofa is huge and the dining table a good size. The apartment is perfectly situated for walking to most of the main sites. But the excellent bus and tram service nearby makes it easy to get around. This is a great apartment if you like a buzzy area filled with restaurants and bars. Cecilia was a charming and helpful hostess.
Yöpyi 14 yötä toukokuussa 2018
Vanha arvostelu

10/10 Loistava

Amanda B.

Nice Apartment! Great Stay!

My dad and I stayed here for a few nights in March; I slept on the couch, which was very comfortable! The apartment was large for Italian standards and had every amenity you might need, and it was very clean. We had no problems with hot water or electricity like we have had in other apartments. The large courtyard was beautiful! You actually walk through two courtyards to get to the apartment; it's a nice quiet oasis in the busy Trastevere area. We never heard any noise from the piazza. Cecilia was very communicative and Elena, who met us at the property, was super friendly and helpful in explaining everything about the apartment. I recommend this apartment 100% and would definitely stay here again! Grazie!
Vanha arvostelu

10/10 Loistava

Excellent Location and facilities

We have just finished a 5 week stay at this apartment and can recommend it to anyone wanting a great location with all necessary facilities. The inclusion of broadband internet we are finding essential for a successful holiday and the service was excellent. The apartment is exactly as represented, and best described as "shabby chic". The utilities take a bit of understanding but once you take the trouble to do so provide a reasonably high standard of accomodation. For example the washing machine is a combo washer and dryer but as the instructions are in Italian, English speakers would have difficulty understanding the programs (using Google Transalate we have tried to provide an English transalation of the instructions). Cecilia and her helpers were very responsive to all our needs. We were very happy with our stay in this apartment and would recommend it.
Vanha arvostelu

10/10 Loistava

Adored Trastevere!

The neighborhood was fantastic and the apartment was ideal for our one week stay while visiting our son, who was a student in Rome. It was within easy walking distance of the traditional tourist sights. Trastevere is an absolutely charming area, with fantastic restaurants and shops, which provided a wonderful opportunity to experience the native lifestyle. One of our favorite restaurants was Carlo Menta, although everyplace we ate and everything we tasted during our stay was delicious! The property owner, Cecilia, was very easy to work with. Unlike many other rental owners, she did not have an increased rate for Sunday check-in and also allowed our son to stay with us at no additional charge. The property was very clean and and accurately represented. It was nicely maintained, although some minor attention is needed (some lightbulbs were out, the iron had a white build-up, and the hairdryer needs to be of replaced - and although it wasn't a problem, visitors should be aware that the dryer referenced is a drying rack, not an electric clothes dryer). We would would return or recommend this apartment without hesitation!
Tarkistettu arvostelu

8/10 Hyvä

Jessica S.

Hyvää: Siisteys, sisäänkirjautuminen, viestintä, sijainti ja listauksen paikkansapitävyys

Perfect location, comfortable, simple

This apartment has the PERFECT location! Public transportation was excellent, the charm, food and bustle of Trastevere surrounding us, the river and markets a short walk away. And Elisabetta was very helpful and attentive. HVAC units worked well. Quiet for the location! And the courtyard was really lovely. Arriving without a personal meeting was no problem at all. Loft bedroom was comfortable (as long as you’re not too tall) and has its own HVAC, which is great! Our only concerns were around the condition of some things that really need updating. While some old furnishings were charmingly old and should definitely be preserved!, others were uncomfortably so - bathroom tile grouting needs bleaching or replacing, trash can is rusty - small things like that. The one big thing, though, would change the whole experience: the livingroom sofa smells mildewy and makes the whole place musty We ran the HVAC on “dehumidify” the whole time even though it wasn’t hot. For the person who sleeps on it, it is uncomfortable - with a hard edge down the middle. Replacing that sofa with a nice new, comfortable sofabed would change the whole place and make this a nearly-perfect guest experience.
Yöpyi 4 yötä kesäkuussa 2024
Vanha arvostelu

4/10 Huono

RENTER BEWARE

While the location in Trastevere was great...the apartment has not been well maintained, nor is it well managed when issues arise. Every time we turned on the dishwasher the circuit breaker would flip, so we had to resort to hand washing. It also flipped the circuit breaker when we attempted to use the hair dryer. When we arrived the utensil drawer was filthy, so we had to wash everything before using. The shower head in the shower fell off mid week and they did not replace it for 2 days, so we had to shower with a hose. The toilet seat was practically falling off and it never got fixed. The so called "garden" area was not hospitable to sit in. It was NOT large enough for 5 people to comfortably be in. The icing on the cake was that even after 3 e-mails, I never heard back from Cecelia the owner...my conclusion is that she is using the apartment to generate cash but does not have a high degree of care or concern for the quality or comfort of the people staying in it.
Vanha arvostelu

6/10 Kohtalainen

Ani g.

Lots to Recommend, But Needs Some TLC

My husband and I stayed here for 8 nights in April. Elena was waiting for us when we arrived and was very friendly and helpful. This is a nice apartment...or likely was at one time, and there are both pros and cons. First the pros: location is great. We walked most places in the city and if it was too far, there was a taxi rank down the street. Although the street is lively and commercial, the apartment was very quiet and safe, in the far back of a courtyard behind a locked door and a gate. Restaurants, bakery and cafes are very close. Cons: First, it's important to know that the sleeping loft has a very low beamed ceiling. Really low. I'm 5'2" and could not stand straight up in some places. My husband who is 5'9" got up from the bed one night and slammed his head hard. This could be an issue for tall folks. The kitchen is woefully lacking. Although I did not come to Rome to cook (who would?), I always rent apartments when in Europe to be able to make breakfast, snacks and simple meals occasionally. The kitchen had two spoons and two forks; no spatula, no sharp knives to slice bread, and a plastic toaster that we could not get to work. The bed did not have a blanket, just a light bedspread. We were chilly, so found a cotton bedspread in a drawer downstairs to use, but no extra blankets. This could be a lovely apartment, but it needs a bit of sprucing up. It feels neglected. The couch was stained; the portable CD player had no wire to plug in so was useless; the corner in the courtyard belonging to the apartment needed sweeping and had uncomfortable folding chairs that had not been cleaned and so was not conducive to sitting out. Some care and attention would go a long way toward making this rental worth the price.
Vanha arvostelu

10/10 Loistava

Bryce T.

Spectacular Location, Excellent Value, and True Roman Charm

If you are a single traveler, couple, small group (up to 4) or family looking for great value and wanting to live like a Roman, look no further. This apartment is even better than its otherwise accurate description. Location: it is in the heart of Trastevere, next door to a wonderful little store that make homemade pasta; 3 doors up from one of the best fish restaurants in which I have ever eaten (Bisque); near Pharmacies, a Tabachi (for your metro tickets), a supermarket, wine stores, one of the best cheese stores in the southern end of the city, and the 8 tram which takes you directly to Piazza Argentina (major bus hub). And it is quiet, because set in the back of the building. The building. It is a secure building with a private courtyard shared by 4-5 apartments. Your door opens directly on to it and a small table that is always in the shade, and your view consists of a peaceful courtyard lin a17th-century or so insula adorned with geraniums and other flowers tended to by the building's fulltime residents (who were to a person friendly and smiling). A lovely place to relaz after a day of museums and walking (you can and should walk everywhere in Rome). The unit: it is a snug loft tastefully decorated with an eye to efficiency and comfort. The AC works very well, as does the internet; the TV includes satellite channels. The kitchen is typically small (they all are in Europe), and well enough equipped to make all of your meals--even the icebox is cold enough to freeze water, which is no small feat for a town whose infrastructure is so chaotically jury-rigged that it's a small miracle every time the light turns on. The bed upstairs is comfortable and the bullouts are an IKEA model I actually own so can attest to its comfort as well. The owner: was lovely. The old AC broke the first night I was there and the owner replaced it within 12 hours of my reporting it. One of the other reviews complains about non-responsiveness, which is completely inconsistent with my experience (and, I'll add, everyone else's). So if you (like me) have a bit of a taste for adventure and independence, and want to experience Rome a bit more intimately than you ever can in a hotel, this is an unbeatable deal and experience.