4/10 Huono
Karyn W.
13.8.2023
Hyvää: Siisteys
Broken Sofa Bed
The property listing states 4 beds; however, there were only 2 beds plus a sofa bed (the green couch shown in the photo in the property details. The sofa bed was broken and could not be used. The property manager had known about the broken sofa bed and had ordered a replacement some time before our rental. During several calls days prior to our arrival with the property manager to discuss the schedule for our rental, never once were we told the sofa bed was not usable. On the second day after our phone call to complain, a futon type sofa was brought to replace the sofa bed. It was much smaller than the sofa bed but still adequate for children.
Karyn W.
Yöpyi 2 yötä elokuussa 2023