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Arvostelut: Elstead Hotel

3 out of 5
Elstead Hotel
12-14 Knyveton Road, East Cliff, Bournemouth, England

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 380 kautta 919 arvostelua" "
Arvosana 8 - Hyvä. 369 kautta 919 arvostelua" "
Arvosana 6 - OK. 115 kautta 919 arvostelua" "
Arvosana 4 - Huono. 37 kautta 919 arvostelua" "
Arvosana 2 - Hirveä. 18 kautta 919 arvostelua" "

8,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Andrei

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was really friendly, helpful and accommodating our special requests. The Hotel requires some renovation.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Claudio, Wareham

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel not far from the beach and Bournemouth transport hub. The rooms were very spacious and the area was quiet. Sadly I didn't get a chance to try the breakfast. Would happily return!
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Patrick

Matkusti kumppanin kanssa
Bit dated but nice quirky hotel with friendly helpful staff and a nice swimming pool and steam room and gym. Would stay again
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Ayman

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Meant to have “Nordic SPA…. !” Sauna not operational, steam room is a disgrace, and cold pool… I am not sure what’s Nordic and what’s SPA there. On top, men showers and changing rooms are filthy, mould in showers looks settled for years… Breakfast… what breakfast…? Asked for fried eggs… answer was No… this is what we have… Sat on a table with my partner, then next table were told to move as they were 2 on a table for 4…! Rude manners when telling off guest…. All in all, the good thing is that we were there for one night. I would never recommend this place, no wonder we are abused by this kind of services and facilities in UK… Please go to similar range of hotels in Poland, Spain, Croatia,..etc. And you would appreciate the level of facilities and people who really appreciate your business.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Keith

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We liked that it was a traditional, old hotel. Yes it needs a bit of doing up but the facilitates were good, it was well located and alk the staff were polite and attentive to us and each other
Yöpyi 2 yötä toukokuussa 2024
Susan vastasi 18.5.2024
Dear KeithThank you so much for taking the time to write this review we appreciate it.We are happy that you enjoyed your stay with us and hope to be able to welcome you back in the futureAll comments are passed on to the managerKind RegardsReception

10/10 Loistava

Linda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved the warm welcome even though we arrived late and the staff were so friendly and helpful!
Yöpyi 3 yötä toukokuussa 2024
Susan vastasi 18.5.2024
Dear LindaThank you so much for taking the time to write this review we appreciate it.We are happy that you enjoyed your stay with us and hope to be able to welcome you back in the futureAll comments are passed on to the managerKind RegardsReception

10/10 Loistava

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I found this to be a really good place to stay in Bournemouth. Staff were extremely helpful, great to have a pool which was good. Very good value especially considering it included breakfast which was also good. Super convenient for the station and only 10 minutes walk into centre and 10 Minutes down to seafront. Good to be able to support a local hotel as there are a lot of chain hotels in the area. Will definitely stay again.
Yöpyi 1 yön huhtikuussa 2024
Susan vastasi 18.5.2024
Dear KevinThank you so much for taking the time to write this review we appreciate it.We are happy that you enjoyed your stay with us and hope to be able to welcome you back in the futureAll comments are passed on to the managerKind RegardsReception

8/10 Hyvä

Shona

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Near to centre of Bournemouth with free parking. So convenient to train and bus stations too.
Yöpyi 2 yötä huhtikuussa 2024
Susan vastasi 18.5.2024
Dear ShonaThank you so much for taking the time to write this review we appreciate it.We are happy that you enjoyed your stay with us and hope to be able to welcome you back in the futureAll comments are passed on to the managerKind RegardsReception

10/10 Loistava

Sarah

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely place plus pool and whirlpool is real value for money. All staff and service were lovely, friendly and kind. Facilities in the room were plentiful for a small family. Amazing value for money. Thank you staff.
Yöpyi 2 yötä maaliskuussa 2024
Susan vastasi 18.5.2024
Dear SarahThank you so much for taking the time to write this review we appreciate it.We are happy that you enjoyed your stay with us and hope to be able to welcome you back in the futureAll comments are passed on to the managerKind RegardsReception

8/10 Hyvä

Colin, Lincoln

Hyvää: Siisteys ja henkilökunta ja palvelu
Not bad for a one night stay visiting friends. Friendly welcome from reception. The room was clean with plenty of tea and coffee, comfy bed and enough power sockets to charge phone and laptop etc. I can't comment on the leisure facilities as I didn't have time to try them. Breakfast was ok; although hash browns, beans and mushrooms would have been nice to have on the buffet. Free parking was most welcome. It's not the newest property; but perfectly good for a short break. For those evening drinks; it's about ten minutes walk to the start of the town centre drinking circuits. I would stay here again.
Yöpyi 1 yön maaliskuussa 2024
Susan vastasi 18.5.2024
Dear ColinThank you so much for taking the time to write this review we appreciate it.We are happy that you enjoyed your stay with us and hope to be able to welcome you back in the futureAll comments are passed on to the managerKind RegardsReception

10/10 Loistava

Nathan

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Brilliant and friendly team
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Emma

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel staff are 100% on the ball, friendly and always happy to help, knowledgable about the area and hotel itself. Cleanliness and conditioning of the hotel was brilliant. Breakfast: could have more regarding fried breakfast not just 3 items. Cereal and continental breakfast brilliant
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Graham

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely stay
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Julie

Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Heather

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is an absolute gem in the middle of Bournemouth. Staff were very nice, particularly the lady receptionist on duty from 3 pm to 10 pm. She couldn't have done more for us but we didn't get her name. Thank you SO much for your interest and assistance. Hotel in need of a little TLC but apparently it is going to be replaced by apartments. Very sad. Rooms were nice and comfortable, leisure facilities a very welcome addition. An excellent place to stay.
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Issy

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Shona

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Next door to property has building work. Staff are great but hotel is 'tired'. Needs money spending to modernise. Great location. Good value for money.
Yöpyi 4 yötä helmikuussa 2024

6/10 OK

Emi

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

CHRIS

Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Hannah

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
The property was more than suitable for our one night trip. The room was spacious and had plenty of tea/coffee as well as a nice mini fridge. Staff were also friendly and the property was clean (with signs of aging/damage). The only let down was the changing rooms (no lockers worked), the hot tub was part of the pool and therefore cold, and the steam room contained plastic chairs and had no steam. However, our primary reason for visiting the hotel was not for the spa facilities so they just felt like a bit of a bonus when booking.
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Mihaela-Elena

Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Aaron

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very friendly place
What sets this hotel apart is the staff. I arrived late and was given a very warm and friendly welcome from the lady on reception. Room was lovely very spacious and comfortable. Enjoyed the leisure centre facilities, would have liked the jacuzzi part a little hotter but great to have as part of the hotel. Breakfast was adequate but not amazing. Overall I’d definitely recommend as a good value place to stay in Bournemouth. Would definitely return due to the service I received.
Yöpyi 1 yön tammikuussa 2024

8/10 Hyvä

leighton

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Never knew men could talk so much , unfortunately a guy next door talking very loudly until after midnight. Got little sleep Staff great
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Hamid

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024

6/10 OK

Angelo

Elstead Review
The hotel was ok, nothing special. It has gone down in my estimation having stayed there before. In the past you get ask for eggs of your choice at breakfast, but now only scrambled eggs on offer. Also the sausages were not fresh - probably left overs from the day before and reheated ! The dressing table had stains on it, but for a short budget stay it was satisfactory. The plus side is you get free parking.
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Gem

Yöpyi 1 yön joulukuussa 2023

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointing stay
Hotel very dated and a bit dirty. Price was affordable and service ok but still would not return
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Thomas

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Luke

Yöpyi 2 yötä joulukuussa 2023
Susan vastasi 15.12.2023
Dear LukeThank you for taking the time to write this review we really appreciate it.We are happy that you enjoyed your stay with us and all comments are passed on to the ManagerKind Regards

10/10 Loistava

Thomas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome stay
Yöpyi 1 yön joulukuussa 2023
Susan vastasi 15.12.2023
Dear ThomasThank you for taking the time to write this review we really appreciate it. See you on the 17thWe are happy that you enjoyed your stay with us and all comments are passed on to the ManagerKind Regards

8/10 Hyvä

Keith

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Short term stay impression.
The furniture and rooms were comfortable and clean and warm. The service was courteous and effecient. They did not have all services available due to retstricted catering. There was a lack of privacy dut to major building works outside the window and no net curtains. The heavy full drap curtains covered the only radiator and wasted the heat to the outside through the window and wall. KRR
Yöpyi 2 yötä marraskuussa 2023
Susan vastasi 15.12.2023
Dear KeithThank you for taking the time to write this review we really appreciate it.We are happy that overall you enjoyed your stay with us and all comments are passed on to the ManagerKind RegardsReception

10/10 Loistava

Jane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Great place
The hotel is run down but due to be demolished so I get they don’t want to spend out, the staff at the hotel make this place an enjoyable stay, rooms are lovely and very clean, rest of hotel is very tired but I understand
Yöpyi 1 yön joulukuussa 2023
Susan vastasi 15.12.2023
Dear JaneThank you for taking the time to write this review we really appreciate it.We are happy that you enjoyed your stay with us and all comments are passed on to the ManagerKind Regards

10/10 Loistava

Erica

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bed 🛌 matter was too soft need new one My back really hurts sleeping on the bed
Yöpyi 1 yön marraskuussa 2023
Susan vastasi 15.12.2023
Dear EricaThank you for taking the time to write this review we really appreciate it.We are happy that you enjoyed your stay with us and all comments are passed on to the ManagerKind RegardsReception

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant stay
Had a nice stay, just for one night. Decor is a bit dated but didn't affect our stay. Staff were very friendly and willing to help which made our experience more comfortable. We didnt get a chance to use the pool so cannot comment on this. Breakfast was ok, would have liked more choice for the cooked food, but did have a variety of cold foods. Overall it was an enjoyable stay and would go back again.
Yöpyi 1 yön lokakuussa 2023
Susan vastasi 15.12.2023
Dear AnonymousThank you for taking the time to write this review we really appreciate it.We are happy that you enjoyed your stay with us and all comments are passed on to the ManagerKind RegardsReception

10/10 Loistava

John

Yöpyi 1 yön lokakuussa 2023
Susan vastasi 15.12.2023
Dear JohnThank you for taking the time to write this review we really appreciate it.We are happy that you enjoyed your stay with us and all comments are passed on to the ManagerKind Regards

6/10 OK

Mr Robin M

Hyvää: Siisteys ja henkilökunta ja palvelu
Fine but dated
Good bits were friendliness and helpfulness of staff, large room, cleanliness and location. But the decor could definitely use updating, wifi and tv not working properly and the shower was weak. Perfectly ok for a short stay if modern/chic not important for you.
Yöpyi 1 yön lokakuussa 2023
Susan vastasi 15.12.2023
Dear Mr RobinThank you for taking the time to write this review we really appreciate it.We are happy that you enjoyed your stay with us and all comments are passed on to the ManagerKind RegardsReception

8/10 Hyvä

Ronald

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Staff very good friendly
Yöpyi 3 yötä lokakuussa 2023
Susan vastasi 20.10.2023
Dear RonaldThank you for taking the time to write this review we really appreciate it and we are happy that you enjoyed your stay with us and hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

8/10 Hyvä

Paul

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Very friendly staff
Yöpyi 1 yön lokakuussa 2023
Susan vastasi 19.10.2023
Dear PaulThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

10/10 Loistava

Cezary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Susan vastasi 19.10.2023
Dear CezaryThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

6/10 OK

Tracy

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Arrived late afternoon, staff was un welcoming and didnt make you feel at home or at ease. Property is very dated and needs a lot of refurbishments doing. Room was very small and bed was hard. Although out of the hotesl control had very noisy neighbours. Breakfast buffet was small and disappointing, if you like just scrambled eggs, sausages and bacon you will be more than happy. No beans, mushrooms or tomatoes served. All in all it was a bed to get our heads down, wouldnt use it again.
Yöpyi 1 yön lokakuussa 2023

6/10 OK

Lynn

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Good for what we paid but needs TLC
First impressions is that the hotel requires some TLC & modernisation & wouldn’t take much to do this a coat of white emulsion around the ground floor area would certainly brighten it up. However the room was clean & tidy & a fridge in the room was a bonus, unable to open windows so this may be a problem in the summer. For the money we paid it was value for money which included a basic breakfast, free car parking & gym with swimming pool again needed some TLC but I did use the pool area & nice extra. Overall it was ok for the money we paid. Staff very helpful especially receptionist who didn’t seem to go home
Yöpyi 2 yötä lokakuussa 2023
Susan vastasi 19.10.2023
Dear LynnThank you for taking the time to write this review.We are happy to see that overall you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasantly surprised and lovely staff.
An example of why to not judge a book by its cover. Great features in the family room. - fridge, ironing board and iron, lots of storage space, cot/ play pen for baby. Really lovely staff & service. Swimming pool nice and warm and they even provide bags to put your wet clothes into. 👏👌 Would definitely recommend and if in the area, stay again!
Yöpyi 1 yön lokakuussa 2023
Susan vastasi 19.10.2023
Dear AnonymousThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

8/10 Hyvä

Dorothy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Good stay with excellent customer service
The location is quiet and very pleasant. First impressions entering reception are not favourable. The building is in need of modernisation and general upkeep. However, the staff more than make up for this, they were attentive and good at customer services. The continental breakfast was excellent as well as the swimming pool and gym facilities. I would definitely stay here again.
Yöpyi 2 yötä syyskuussa 2023
Susan vastasi 19.10.2023
Dear DorothyThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

10/10 Loistava

m

Yöpyi 1 yön syyskuussa 2023
Susan vastasi 19.10.2023
Dear MThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

8/10 Hyvä

Paul

Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Dave

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Susan vastasi 19.10.2023
Dear DaveThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel with friendly staff
We thoroughly enjoyed our stay at the Elstead. Looking slightly dated on the outside, we were pleasantly surprised by the perfectly clean and well-kept rooms. The beds were comfortable and the bathroom was very spacious and modern. Breakfast was nice and the pool, steam room, and sauna were wonderful. Staff was always smiling and joking and happy to help with any requests.
Yöpyi 1 yön syyskuussa 2023
Susan vastasi 19.10.2023
Dear AnonymousThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Susan vastasi 19.10.2023
Dear AnonymousThank you for taking the time to write this review.We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you back in the futureAll comments are passed on to the ManagerKind RegardsReception

8/10 Hyvä

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Susan vastasi 11.9.2023
Dear AlanThank you for taking the time to write this review and we are glad that you enjoyed your stay with us and we hope to be able to welcome you back in the futureKind RegardsReception

10/10 Loistava

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean spacious room with easy walking access to beach and town centre
Yöpyi 2 yötä syyskuussa 2023
Susan vastasi 11.9.2023
Dear SimonThank you for taking the time to write this review and we are glad that you enjoyed your stay with us and we hope to be able to welcome you back in the futureKind RegardsReception