Chacalal Hotellit

”I rarely leave negative reviews, but this was genuinely the worst hotel stay I’ve experienced despite extensive international travel. The biggest issue was safety and connectivity. There was essentially no Wi-Fi and almost no cellular reception, making it extremely difficult — and honestly concerning — to contact anyone, get directions, or access help when needed. For a property marketed at a higher standard, this alone is unacceptable. The room itself was far from a four-star experience:...

”We loved our stay at Serenity Glamping. Our accommodation was the "Lodge" which has a kitchenette and 3 bedrooms. I recommend the Lodge because the restaurant on site is VERY expensive so it is nice to be able to have your own food/drinks at your site. The Lodge was very private and wonderful! Only steps away from the beautiful XpuHa beach. :) ”

”Clean rooms and beautiful resort. Breath taking view. Walking distance from so many restaurants. Felt safe in this area. ”

”Property was beautiful very peaceful. Staff was excellent! Place was very clean. Lighting in bathroom could be brighter and need curtain or something to go over opening in bathroom ”

”Huonoa asiakaspalvelua eikä aamupala kuulunut hintaan vaikka näin väitettiin. Hotelli ei myöskään sijaisten rannalla vaikka ensimmäinen kuva näin antaakin ymmärtää. Huoneessa oli erittäin kostea ilmasto, ja olimme kaikki nenät tukossa ja kurkku kipeänä aina kun olimme huoneessa. Olikohan siellä hometta? Suihkun paine oli erittäin huono. Wifi toimi parhaillaan huonosti, suurin osa ajasta se ei toiminut laisinkaan. En suosittele tätä hotellia!”

”We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to...

”Beautiful. Right on the beach. Clean. Friendly staff.”

”Endroit calme, à 5 minutes du centre, très sécurisé, la Clim ne fonctionner pas il nous on changer de chambre aussitôt, seul petit bémol en dessous du lit c’était poussiéreux ”

”Rooms, meals, and staff were great. Early morning coffee service would be so nice.”

”Stylish room, good breakfast. Staff is helpful.”

”Wonderful place for healing and rejuvenation ”

”We will definitely be back here again!”

”Clean room and friendly staff. ”

”NIce stay”

”lovely hotel on one of the best neaches in Tulum. Staff was highly attentive to our needs and sincerely wanted my family to have a memorable experience. The room has the look and feel of a spa. The complimentary breakfast was healthy and delicious. Small, quaint, and delightful. We'll be back for another week.”

”Just great (facilities, service, beach etc.). Highly recommendable!”

”The hotel was amazing. Wish the seaweed was picked up off the beach so we could enjoy it. That time of year I suppose. ”