Majoituspaikan mukavuudet

Arvostelut: Fairfield Inn & Suites Los Angeles LAX/El Segundo

2.5 out of 5
Fairfield Inn & Suites Los Angeles LAX/El Segundo
525 N Pacific Coast Highway, El Segundo, CA

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 1313 kautta 2565 arvostelua" "
Arvosana 8 - Hyvä. 721 kautta 2565 arvostelua" "
Arvosana 6 - OK. 247 kautta 2565 arvostelua" "
Arvosana 4 - Huono. 129 kautta 2565 arvostelua" "
Arvosana 2 - Hirveä. 155 kautta 2565 arvostelua" "

8,6/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Shuki.K vastasi 17.8.2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Hyvä

MADELEINE

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hôtel avec navette aéroport. En face de l'hôtel, vous avez le supermarché RALPH'S, STARBUCKS et autres fast-food. Petit-déjeuner bien. Personnel serviable et agréable.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
Madeleine, merci d'avoir partagé votre expérience au Fairfield Inn & Suites Los Angeles LAX El Segundo. Nous sommes ravis que vous ayez apprécié la navette aéroport et que vous ayez apprécié l'emplacement idéal. C'est également merveilleux d'apprendre que vous avez trouvé le petit-déjeuner satisfaisant et que les membres de notre équipe sont serviables et agréables. Au plaisir de vous accueillir à nouveau lors de votre prochaine visite !

10/10 Loistava

Angela

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I called and was picked up within 10 minutes which was great. Check in was quick , the room was clean and I had a hot breakfast which was nice.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 22.5.2024
Angela, thank you for sharing your fantastic experience at Fairfield Inn & Suites Los Angeles LAX El Segundo. It is wonderful that the prompt airport pick-up, efficient check-in, clean room, and hot breakfast all contributed to your enjoyable stay. We're looking forward to welcoming you back for another great visit soon!

10/10 Loistava

Jim

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
VERY attentive front desk staff and decent hot food breakfast 6-9am. Restaurants and Ralph's grocery store right across the street. Free shuttle ride to/from airport. Relatively nice pool. Great place to stay one "recovery-night" between flights from New Zealand back to Baltimore (or where ever).
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 22.5.2024
Jim, thank you for your glowing review of Fairfield Inn & Suites Los Angeles LAX El Segundo. We're thrilled to hear that you appreciated our attentive front desk team, the hot breakfast, and our convenient location. It's great that you found the free shuttle and pool accommodating for your stay between flights. We're looking forward to welcoming you back on your next visit!

10/10 Loistava

Jacques, Inwood

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff for checking
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 22.5.2024
Jacques, thank you for sharing your experience. The team at Fairfield Inn & Suites Los Angeles LAX El Segundo is grateful for your positive feedback. We're pleased you had a great stay. We look forward to welcoming you back in the future!

4/10 Huono

Brandice

Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 22.5.2024
Brandice, thank you for your feedback. Our team is committed to providing the best guest experience. If there were specific concerns during your stay, we would love to hear more so we can address them. Please consider reaching out directly to share your thoughts.

10/10 Loistava

Perla Citlalli

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel está muy cerca del aeropuerto de LAX, ofrecen traslado al aeropuerto y viceversa cada 30 minutos lo cual es muy bueno. Staff agradable
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 21.5.2024
Perla,Gracias por elegir Fairfield Inn & Suites Los Angeles LAX El Segundo. Estamos encantados de saber que apreció nuestra conveniente ubicación y servicio de transporte. Es maravilloso saber que los miembros de nuestro equipo le causaron una impresión positiva. ¡Esperamos darle la bienvenida pronto!

10/10 Loistava

Christine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is conveniently located to the airport. A free airport shuttle is provided. We stayed here as we had an early morning LAX flight.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 21.5.2024
Christine,Thank you for sharing your experience at Fairfield Inn & Suites Los Angeles LAX El Segundo. It’s great to hear the convenient location and complimentary airport shuttle were beneficial for your early morning flight. We're looking forward to welcoming you back on your next visit!

10/10 Loistava

Sydney, Lacombe

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had the pleasure of working with Jessica and she was absolutely amazing! The hotel was very clean and the breakfast was good. The staff were all very helpful and inviting.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 20.5.2024
Sydney, thank you for your kind words! Jessica and the entire team at Fairfield Inn & Suites Los Angeles LAX El Segundo are delighted to hear you had a wonderful stay. It's great to know you appreciated the cleanliness and breakfast. We look forward to welcoming you back!

8/10 Hyvä

Les

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff is awesome. We arrived 7am and without hesitation they secured our luggage and we wete gone tourizing for the day. Very knowledgeable about any airport concerns we had Shuttles were prompt and plentiful
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 21.5.2024
Les,Thank you for taking the time to share your experience at Fairfield Inn & Suites Los Angeles LAX El Segundo. It is wonderful to hear you found our team members to be knowledgeable and accommodating. We're delighted you appreciated the prompt and abundant shuttle service. We look forward to welcoming you back in the future. Safe travels!

10/10 Loistava

Jazmyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely would stay here again! After checking in, I noticed the AC wasn't working in my room. Upon hearing this, the staff were very quick to resolve the issue. In the end, they offered me an upgraded room at no additional cost and handled the exchange efficiently. Anyone that wants friendly service, great breakfast, and ample parking should consider this hotel for their next visit.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 17.5.2024
Jazmyn, it is wonderful to hear that you had such a great experience at Fairfield Inn & Suites Los Angeles LAX El Segundo! We are glad our team members could quickly address your concern and provide you with an upgraded room. Thank you for recommending our friendly service, delicious breakfast, and ample parking. We're looking forward to welcoming you back on your next visit!

10/10 Loistava

Amelia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the airport, the shuttle ride and very good staff service.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 17.5.2024
Amelia, thank you for your positive feedback about the convenience and service at Fairfield Inn & Suites Los Angeles LAX El Segundo. We're delighted to hear that you appreciated our proximity to the airport and our shuttle service. Our team members will be pleased to know their efforts made your stay enjoyable. We're looking forward to welcoming you back soon.

10/10 Loistava

Sabrina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy buena atención al cliente
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 17.5.2024
Sabrina, gracias por tus amables palabras sobre el Fairfield Inn & Suites Los Angeles LAX El Segundo. Los miembros de nuestro equipo están encantados de saber que usted apreció su servicio al cliente. ¡Esperamos darle la bienvenida nuevamente!

10/10 Loistava

Emilee Brooke

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Jessica was awesome at the front desk.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 16.5.2024
Emilee,Fairfield Inn & Suites Los Angeles LAX El Segundo is delighted to hear that Jessica made your experience awesome. Our team members strive to provide exceptional service, and your feedback is truly appreciated. We hope to welcome you back soon!

6/10 OK

Pauly

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
This place is a maze. Its hard to find your room. The room is nice, but the wallpaper was coming off the walls. The bathroom was not the cleanest. The ac/heater has a constant click sound in the room i was in. The tv remote wasnt working. The bed/pillow had a smell of vomit on it. Not sure i should even give it 3 stars. The breakfast was decent and the staff was nice.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 16.5.2024
Pauly, thank you for sharing your experience. It is great to hear that you found the breakfast enjoyable and our team members friendly. Your feedback about the room condition and other disturbances has been noted for attention. We hope to have the opportunity to improve your experience should you choose to stay with us again.

6/10 OK

Patti

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel staff very courteous. Room furniture aged and stained.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 16.5.2024
Patti,Thank you for sharing your feedback. We are delighted to hear that our team members were courteous during your stay. Your comments regarding the room furniture have been noted. We appreciate your insights and hope to have the opportunity to serve you better in the future.

10/10 Loistava

Marie-Pierre

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 16.5.2024
Marie-Pierre, the team at Fairfield Inn & Suites Los Angeles LAX El Segundo is thrilled that you had such a satisfying stay. We're looking forward to welcoming you back soon!

10/10 Loistava

Grania

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Great staff and clean room
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 15.5.2024
Grania, your admiration for Fairfield Inn & Suites Los Angeles LAX El Segundo makes us proud. We're delighted to hear your acknowledgment about our clean rooms. Also, our committed team members will be thrilled by your acknowledgment. We hope to welcome you back to Fairfield Inn & Suites Los Angeles LAX El Segundo in the future.

10/10 Loistava

Sofia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived early and staff were able to get us checked-in immediately. All staff during our stay were friendly and welcoming. Many places to eat were within a short walk. The breakfast offered many options for a variety of taste buds! Breakfast staff were equally friendly and eager to assist with any requests. Our room was comfortable and had all amenities needed.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 14.5.2024
Sofia, thank you for taking the time to share such a wonderful review. At Fairfield Inn & Suites Los Angeles LAX El Segundo, it brings us joy to hear that our team members were able to accommodate an early check-in and create a welcoming environment throughout your stay. We're pleased that our breakfast options catered to your diverse palate. It's also delightful to know that our location offered convenient dining options and that your room catered to all your needs. We hope to welcome you again in the future for another fantastic stay.

4/10 Huono

Melissa

Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Hotel does not look like what it showed in the pictures. My room smelled like urine.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Melissa, we regret to hear that the impressions from our online photos did not match your experience and that you encountered an unpleasant odor in your room. It is our aim to provide a comfortable and pleasant stay, and we're sorry that we fell short in your case. Your feedback has been noted and shared with our team members to address and prevent such instances. We hope for the opportunity to serve you better in the future.

8/10 Hyvä

Armando Vicente

Matkusti kumppanin kanssa
Todo bien
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 13.5.2024
Armando, we're delighted to know your stay at Fairfield Inn & Suites Los Angeles LAX El Segundo met your expectations. Your satisfaction is our priority. We look forward to welcome you back for another delightful experience.

10/10 Loistava

Freida

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very nice! Breakfast was excellent and shuttle to and from airport was great!
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 12.5.2024
Freida, it's fantastic to hear that you appreciated our friendly team at Fairfield Inn & Suites Los Angeles LAX El Segundo. We're delighted that you enjoyed our breakfast offerings as well as the conveniences of our airport shuttle service. We look forward to welcoming you back for another pleasant stay.

10/10 Loistava

Jarjeet

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 13.5.2024
Jarjeet, thank you for your rating. At Fairfield Inn & Suites Los Angeles LAX El Segundo, we're thrilled to know your experience was satisfying. Your support is appreciated and we hope to see you again soon.

10/10 Loistava

Dara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in was prompt professional and accommodating with a smile. I felt welcomed and from now on will book with Fairfield Marriott as a long term member it’s worth it. Thanks to Mr. Luis Mendoza front office supervisor for his excellent service!
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 12.5.2024
Dara, thank you for sharing your positive experience at Fairfield Inn & Suites Los Angeles LAX El Segundo. It's heartening to hear you were welcomed warmly and that the professionalism displayed during check-in enhanced your stay. Mr. Luis Mendoza, our front office supervisor, will surely be pleased to hear of your appreciation for his service. We're looking forward to welcoming you back as a long-term member. Thank you once again!

10/10 Loistava

Angela

Hyvää: Siisteys
The staff was wonderful, the room was clean and the breakfast was good.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 12.5.2024
Angela, it's wonderful to know you had an enjoyable stay at Fairfield Inn & Suites Los Angeles LAX El Segundo. We truly appreciate your recognition of our team members' efforts, cleanliness of our rooms, and the satisfaction of your palate during breakfast. Thank you for choosing us and we hope to see you again in your future travels.

6/10 OK

Tanvir

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu
Spider on the bed pillow
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 9.5.2024
Tanvir, we regret to hear about your encounter with an unwanted guest in your room. It's essential for us to provide a clean and comfortable environment for our guests. We have shared your feedback with our housekeeping team to address the matter promptly. Thank you for bringing this to our attention.

10/10 Loistava

Douglas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean room, close to supermarket, good selection of take aways nearby, warm pool, very nice breakfast and great friendly staff easy airport pickup. Definitely would stay again
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 8.5.2024
Douglas, we're thrilled to learn that your stay at Fairfield Inn & Suites Los Angeles LAX El Segundo was so enjoyable! Our close proximity to local shopping, dining options, and the convenience of airport travel are just a few features our guests appreciate. It's delightful that our well-appointed amenities, warm pool, and delicious breakfast added to your experience. We're proud of our team and the friendliness they show our guests. We look forward to welcoming you back on your next visit.

10/10 Loistava

Ludmila

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 9.5.2024
Ludmila, Fairfield Inn & Suites Los Angeles LAX El Segundo appreciates your top rating on Expedia. We're delighted to learn that your stay met your expectations. Your feedback is invaluable and we look forward to welcoming you back during your next visit to Los Angeles.

2/10 Hirveä

Ximena

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 9.5.2024
Ximena, we're truly sorry to hear your experience did not meet your expectations. We gladly welcome any additional feedback you can provide to help us improve our services.

10/10 Loistava

Christine, Airdrie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check-in was smooth, thanks to friendly staff. Beds were exceptionally comfortable.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 7.5.2024
Christine, we're thrilled to know that your check-in experience at Fairfield Inn & Suites Los Angeles LAX El Segundo was seamless and that our team members provided friendly service. We are also happy to hear that you found our beds exceptionally comfortable. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Loistava

Alister

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff. Conveniently located close to shops and restaurants. The only thing I didn't like was that there was a bit of noise from other rooms, but I suppose that's normal.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 6.5.2024
Alister, it's wonderful to hear that you enjoyed the convenience of Fairfield Inn & Suites Los Angeles LAX El Segundo's prime location and the friendliness of our team members. We strive for a balance between lively social areas and peaceful retreats in our rooms, and appreciate your understanding regarding occasional noise disturbances. We look forward to welcoming you back in the future.

8/10 Hyvä

vijayalakshmi

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Good stay
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 6.5.2024
Vijayalakshmi, we appreciate your simple yet encouraging words. At Fairfield Inn & Suites Los Angeles LAX El Segundo, we are glad to provide a positive experience that you found to be good. We hope that you decide to choose us again in the future for an even more rewarding stay.

10/10 Loistava

Jamie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great for working in the area. Really good breakfast.
Yöpyi 3 yötä huhtikuussa 2024

8/10 Hyvä

Barbara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Heads up parking is $40/day and the parking lot is around the block. We were only here half a day.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 4.5.2024
Barbara, thank you for sharing your observations. We realize that the convenience of our parking arrangements is a significant factor for our guests. Rest assured, your feedback will be noted for our continuous improvement plans. We're delighted to know that your stay at Fairfield Inn & Suites Los Angeles LAX El Segundo was overall satisfying, even if it was brief. We hope to welcome you back for a longer visit in the future.

2/10 Hirveä

Juan

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
The room had a terrible humidity smell. We requested to be changed and one of the staff people told us there were no other rooms. So we had to book another room in a different hotel. When we were checking out a different staff member told us he could change us to another room but by that time we had already paid for a different room in another hotel.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

shahriar

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are great
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 4.5.2024
Shahriar, thank you for your wonderful feedback regarding Fairfield Inn & Suites Los Angeles LAX El Segundo. It's delightful to know that our team members could contribute to your positive experience. We look forward to your next visit.

10/10 Loistava

Lenore

Matkusti kumppanin kanssa
Very polite staff
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 4.5.2024
Lenore, thank you for your lovely review. We're pleased to know you found the team members at Fairfield Inn & Suites Los Angeles LAX El Segundo to be very polite. We look forward to welcoming you back on your next visit!

10/10 Loistava

Ganli

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 5.5.2024
Thank you for taking the time to leave this wonderful rating, Ganli! We hope to see you again soon at Fairfield Inn & Suites Los Angeles LAX El Segundo so we can share yet another amazing experience!

8/10 Hyvä

Makoto

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 4.5.2024
Makoto, thank you for choosing Fairfield Inn & Suites Los Angeles LAX El Segundo. We're glad to know that you had a good experience with us. We hope that we'll have the opportunity to welcome you back in the future.

10/10 Loistava

Ilish

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 3.5.2024
Ilish, it's fantastic to learn that you appreciated the service at Fairfield Inn & Suites Los Angeles LAX El Segundo. Our team members work hard to ensure each guest has a wonderful experience. We hope to welcome you back in the future.

10/10 Loistava

Carla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Big thanks to Louie who was so helpful and accommodating during a very stressful visit to LA.
Yöpyi 7 yötä huhtikuussa 2024
Customer Service vastasi 3.5.2024
Carla, it's great to hear that Louie from the Fairfield Inn & Suites Los Angeles LAX El Segundo contributed to making your stay more enjoyable during a stressful time. We will make sure to convey your appreciation to him. Thank you for your kind words, we look forward to welcoming you back.

10/10 Loistava

Jovelyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall stay was comfortable. Decent and clean room.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 2.5.2024
Jovelyn, thank you for choosing Fairfield Inn & Suites Los Angeles LAX El Segundo for your stay. We're pleased to hear that you had a comfortable experience with us, highlighting the cleanliness. We're looking forward to welcoming you back in the future.

2/10 Hirveä

Claudia

Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 22.5.2024
Claudia, it is disappointing to see that your recent stay did not meet your expectations. The team at our hotel strives to deliver a positive experience to all guests, and we regret any issues you may have encountered. We hope to have another opportunity in the future to provide a stay that better reflects our standards.

10/10 Loistava

julie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super fast,super nice service. Shuttle to airport very fast and clean.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 2.5.2024
Julie, thank you for your glowing feedback! It's wonderful to know that you appreciated the efficient and congenial service at Fairfield Inn & Suites Los Angeles LAX El Segundo. We also take pride in our quick and tidy airport shuttle. Truly, your generous words are a terrific encouragement to continue offering top-notch experiences for our cherished guests. We eagerly welcome your return in the future!

2/10 Hirveä

Jeana

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
That room had mold in it. And our shower exploded up from the drain and left it so you couldn’t even step in the bathtub! We contacted the hotel and they said they would issue a refund but it could only be done through Expedia. Keeping our fingers crossed it happens, it was so gross!!
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 2.5.2024
Jeana, it's disheartening to read about your experience. It's crucial for our guests to feel comfortable and your concerned issues related to the room's cleanliness and bathroom situation are not to be taken lightly. Upon hearing your complaints, immediate actions were taken, including pursuing a refund process. Please ensure to connect with Expedia regarding this. We pledge to take necessary steps to prevent such situations in the future. Your feedback assists us in refining our services. Thank you for your comment and we hope we can have the opportunity to prove our commitment to providing excellent hospitality in the future.

6/10 OK

JUDE

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Would be nice if parking was free for guests Very disappointed with laundry facilities and having to download an app with a local phone number. Big hassle for international travellers. We had to find a laundromat nearby
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 1.5.2024
Jude, thank you for your review. It's unfortunate to hear about the challenges you faced with our laundry services and the parking arrangements. We value your insight as an international traveler and will certainly consider your feedback. Please bear with us as we continuously work to improve our services. We hope we have the opportunity to serve you better in the future.

8/10 Hyvä

Patti

Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 21.5.2024
Patti, thank you for your recent stay at Fairfield Inn & Suites Los Angeles LAX El Segundo. We're pleased to see you had an overall positive experience. We look forward to welcoming you back in the future!

8/10 Hyvä

Dean, Ledyard

Hyvää: Henkilökunta ja palvelu
Over priced for value
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 1.5.2024
Dean, we appreciate your feedback. While we strive to offer a balance between quality and affordability at Fairfield Inn & Suites Los Angeles LAX El Segundo, we'll take your perspective into consideration. We hope you found other aspects of your stay satisfactory.

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Staff were great and attentive. Upon checking in was give a room that had a faulty facuet. There were also ants on 1 of the bed and in the bathroom. The AC was also not working/ staff were great to move me to another room once there was one available.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 30.4.2024
Lisa, thank you for sharing your experience at Fairfield Inn & Suites Los Angeles LAX El Segundo. It's great to hear that our team members were helpful and attentive. We regret any inconveniences you encountered during your stay, especially with the initial room assignment. Rest assured, we're always eager to rectify any issues to ensure our guests' comfort and satisfaction. It's excellent to know this standard was upheld when you were moved to another room. Thanks again, and we hope to serve you in the future.

10/10 Loistava

Arthur

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in young lady was very pleasant and friendly
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 30.4.2024
Arthur, it's heartening to hear your commendation for our welcoming and cordial reception at Fairfield Inn & Suites Los Angeles LAX El Segundo. We pride ourselves on our warm and engaging team members. We look forward to welcoming you back in the future!