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Arvostelut: Royal Station Hotel

3 out of 5
Royal Station Hotel
Neville Street, Newcastle-upon-Tyne, England

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 557 kautta 1319 arvostelua" "
Arvosana 8 - Hyvä. 430 kautta 1319 arvostelua" "
Arvosana 6 - OK. 185 kautta 1319 arvostelua" "
Arvosana 4 - Huono. 89 kautta 1319 arvostelua" "
Arvosana 2 - Hirveä. 58 kautta 1319 arvostelua" "

8,4/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Graham

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Chris

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely hotel, great location, staff very friendly will definitely be retuning.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Christiane

Matkusti kumppanin kanssa
Zentral gelegenes Hotel mit angemessenem Preis-Leistungsverhältnis.
Yöpyi 2 yötä toukokuussa 2024
Christine vastasi 25.5.2024
Dear Christiane,Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you enjoyed our great city centre location and do hope to welcome you back again in the near future.Best WishesChristine

8/10 Hyvä

Susan

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
What a beautiful hotel, the structure and design are beautiful, beds were clean room relatively clean but it could do with a new carpet, i wouldnt stand on it in my bare feet, bathroom needed new sealant but it was huge and clean with a bath and shower over it, we were at the back of the hotel so it was a bit noisy with trains but they privide earplugs which we found the following morning, price was 57.00 for the night so cheap and cheerful would definitely stay again
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 25.5.2024
Dear Susan,Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you had a pleasant stay with us. RegardsChristine

6/10 OK

Simon

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
Christine vastasi 25.5.2024
RegardsChristine

8/10 Hyvä

Kath

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Basic but clean room at a budget price
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 25.5.2024
Dear Kath,Thank you for taking the time to leave your feedback following your recent stay.RegardsChristine

8/10 Hyvä

Jim

Matkusti kumppanin kanssa
Enjoyed our stay, only down side was on the 2nd day, there was a queue for getting seated for breakfast and for hot food for breakfast. Dining area not big enough for amount of guest's
Yöpyi 2 yötä toukokuussa 2024
Christine vastasi 25.5.2024
Dear Jim,Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you enjoyed your time with us. I am sorry however that you had a delay on getting your breakfast one of the mornings.Once again thank you for your comments.Best WishesChristine

2/10 Hirveä

Daniel

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was no internet and no heating! DREADFUL.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 23.5.2024
Dear Daniel,Thank you for taking the time to leave your feedback following your recent stay. We do have free WIFI for our guests. If you needed any help we have a 24 hour reception desk for all of our guests needs. Again with regards to room temperature if you had let us know we could have either moved you to a more comfortable room or looked into it for you. Once again thank you for your comments.Best WishesChristine

10/10 Loistava

Wies

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 22.5.2024
Thank you!Best WishesChristine

4/10 Huono

Stephen

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
The toilet cistern made a constant sound of trickling water behind the bathroom wall. The room was unbearably hot.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 19.5.2024
Dear Stephen,Thank you for taking the time to leave your feedback following your recent stay. I am sorry to hear that you had an issue within your bathroom. I have passed this over for you.RegardsChristine

10/10 Loistava

Timothy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Straight off the train, great room, good value and I’d stay again.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 19.5.2024
Thank you Timothy for your lovely feedback!We do hope to see you again soon.Best WishesChristine

10/10 Loistava

David

Hyvää: Siisteys ja henkilökunta ja palvelu
Pleasantly old fashioned with excellent staff.
Yöpyi 3 yötä toukokuussa 2024
Christine vastasi 21.5.2024
Thank you David. We are pleased that you had a pleasant stay with us and we do hope to welcome you back again in the near future.Best WishesChristine

10/10 Loistava

Wies

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The beautifull building. Nice people. Quiet room.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 18.5.2024
Thank you for your lovely comments!Best WishesChristine

8/10 Hyvä

David Tony

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice stay. What a stunning building and original features. The room size was amazing too. A little dated but let’s be honest, it’s an old building! Staff were really friendly and the use of the leisure facilities is great. Only thing missing was no air con in the room and no fan, I likely could have asked for one but would have been better to have one in the room ready.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 18.5.2024
Dear David,Thank you for taking the time to leave your feedback following your recent stay. We are so pleased that you enjoyed your time with us and that you had chance to make use of our leisure facilities. There should be fans in all wardrobes, I am very sorry that this was not the case. Had you let us know we could have got you once straight away. Once again thank you for you comments.Best WishesChristine

6/10 OK

Ted

Hyvää: Henkilökunta ja palvelu
Room was very hot, no way of cooling it. Great location though and friendly staff.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 14.5.2024
Dear Ted,Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you found our staff friendly. We do pride ourselves on that so always lovely to hear from our guests. I am sorry that you had some room temperature issues. We do provide fans in all rooms as we do not have air conditioning with the building. Once again thank you for your comments.RegardsChristine

6/10 OK

joanne

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
A convenient location for an event we were attending, but that’s about it. Looks incredibly grand from the outside and reception area but once out of the lift upstairs, everything was tired and dated. We booked a King room, which was small and stuffy. The window didn’t open and the air conditioner was broken. A sign taped to it said we could request a fan from reception. There was a large stain on the ceiling which looked like it could have been a leak, the bath had a large chip in the enamel and the plug hole was rust stained. Check in and out, receptionist wasn’t very friendly. Disappointed there wasn’t an option for early check in as 3pm is quite late when you arrive for a day out. Parking was expensive with only a handful of spaces. Overall, the stay wasn’t worth the £149 we paid, which was more than double for what is advertised now…. When I looked at our room today it was priced at £60.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 14.5.2024
Dear Joanne,Thank you for taking the time to leave your feedback following your recent stay.We are pleased that you enjoyed our great city centre location.I am sorry that you were unhappy with your allocated room. Had you contacted reception we could have looked into moving rooms for you. I have passed over your comments to the relevant teams to look into.With regards to rates they are generally a lot higher on a weekend than midweek. Due to events etc taking place in the city. This obviously when fully booked affects our ability to offer early check in's. We do always try our best whenever possible. With regards to car parking sorry that you did not see any of the prices/information etc online prior to your arrival. Once again thank you for your comments.Best WishesChristine

6/10 OK

Dominique

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Chambre plutôt vieillotte.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 11.5.2024
Thank you for your feedback.Best WishesChristine

8/10 Hyvä

Clive

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Really convenient if you're travelling by train to Newcastle as it's only two minutes away from the station. Clean comfortable rooms in a really quite grand old building. Good breakfast on offer in the restaurant which is open all day. Good value hotel imo.
Yöpyi 2 yötä toukokuussa 2024
Christine vastasi 11.5.2024
Dear Clive,Thank you for taking the time to leave your feedback following your recent stay. We are so pleased to hear that you enjoyed your time with us and we do hope to welcome you back again very soon.Best WishesChristine

8/10 Hyvä

Ian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel and friendly staff. Great location. Value for money
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 11.5.2024
Thank you Ian for your lovely feedback!We do hope to see you again soon.Best WishesChristine

8/10 Hyvä

jean

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just one overnight stay but enjoyed our stay in this hotel
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 21.5.2024
Thank you Jean!Hope to welcome you back again soon.Best WishesChristine

10/10 Loistava

Robin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ideal for our night in Newcastle first time and would definitely recommend
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 9.5.2024
Dear Robin,Thank you for taking the time to leave your feedback following your recent stay. We pleased that you enjoyed your time with us.RegardsChristine

10/10 Loistava

Carol

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 9.5.2024
Thanks Carol!Best WishesChristine

6/10 OK

david

Hyvää: Siisteys ja henkilökunta ja palvelu
A good 3 star, hotel. Big room. Great location.
Yöpyi 1 yön toukokuussa 2024
Christine vastasi 9.5.2024
Thanks David for your lovely feedback!We do hope to wee you again soon.Best WishesChristine

4/10 Huono

Frances

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Well advertising a free pool leisure club and there was a spillage on my first day so didn’t get to try the “free” leisure facilities out. As you can see - I award not compensated even though I could have gone to a few hotels in the same price bracket. I will not go back!!
Yöpyi 3 yötä huhtikuussa 2024
Christine vastasi 9.5.2024
Dear Frances,Thank you for taking the time to leave your feedback following your recent stay. I am sorry that you were affected by the incident in our leisure club. Once again thank you for your comments.RegardsChristine

8/10 Hyvä

Anthony

Matkusti perheen kanssa
Great stay breakfast could do with been a bit warmer
Yöpyi 2 yötä huhtikuussa 2024
Christine vastasi 9.5.2024
Thank you Anthony for your feedback!Best WishesChristine

6/10 OK

Claude

Matkusti ryhmän kanssa
Was given a room with no windows no natural lights got incredibly stuffy as heating on with no relief of some fresh air felt like a glorified bed x cupboard. Staff were great, I was able to leave my bag at reception next day whilst I explored Newcastle as my train left later in the day. Breakfast was fantastic as ever.
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 9.5.2024
Dear Claude,Thank you for taking the time to leave your feedback following your recent stay, I am sorry that you had some room temperature issues within your room. Pleased that you enjoyed our delicious breakfast, Does set you up for your day ahead.Best WishesChristine

2/10 Hirveä

Keith

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very old and outdated
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 9.5.2024
Thank you Keith for your feedback.Best WishesChristine

6/10 OK

James, Swadlincote

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
This is a very tired hotel and the room was boiling hot (even with the window open in April). The bed was also very uncomfortable.
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 28.4.2024
Dear James,Thank you for taking the time to leave your feedback following your recent stay. I have passed over your comments.RegardsChristine

8/10 Hyvä

dean

Yöpyi 2 yötä huhtikuussa 2024
Christine vastasi 19.5.2024
Thanks Dean.Best WishesChristine

8/10 Hyvä

Enda

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Central location and staff very helpful. Building and facilities a bit dated.
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 22.4.2024
Dear Enda,Thank you for taking the time to leave your feedback following your recent stay.RegardsChristine

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 21.4.2024
Thanks Paul!Best WishesChristine

6/10 OK

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 20.4.2024
Thanks David.Best WishesChristine

10/10 Loistava

Christine

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall a great stay and upgraded to an additional hour before check out which meant plenty time to use the facilities
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 19.4.2024
Dear Christine,Thank you for taking the time to leave your feedback following your recent stay.We are pleased that you enjoyed your time with us.Best WishesChristine

8/10 Hyvä

Conmichael

Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 9.5.2024
Thanks Christine

10/10 Loistava

Kristina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel next to the railway and handy for shops in the city...
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 15.4.2024
Thank you Kristina for your lovely feedback!We are pleased that you enjoyed your time with us and we do hope to welcome you back again soon.Best WishesChristine

10/10 Loistava

Deborah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Perfect location, staff lovely.. room looked a little tired and in some need of TLC, but definitely good if you need a room in the city centre for a night or 2
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 15.4.2024
Dear Deborah,Thank you for taking the time to leave your feedback.We are pleased that you enjoyed our great city centre location.Best WishesChristine

8/10 Hyvä

John

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pretty much " run of the mill ". My stay was brief so difficult to be overly enthusiastic.
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 15.4.2024
Thank you John.Best WishesChristine

8/10 Hyvä

Pam

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Very handy being next to the station. Everywhere was very clean,and the staff were polite and friendly. Only niggle was the bedroom window was banging all night., but would definitely stay here again.
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 15.4.2024
Thank you Pam for taking the time to leave your feedback following your recent stay. We are pleased that you had a pleasant stay with us and enjoyed our great city centre location. We do hope to welcome you back again soon.Best WishesChristine

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great room, polite staff, no complaints at all
Yöpyi 2 yötä huhtikuussa 2024
Christine vastasi 12.4.2024
Thank you Michael for your lovely feedback!We do hope to welcome you back again soon!Best WishesChristine

8/10 Hyvä

Janine

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good pool could do with some seats around it.
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 12.4.2024
Thank you Janine for your feedback.RegardsChristine

10/10 Loistava

Janette

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to station
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 15.4.2024
Dear Janette.Thank you for your feedback.Best WishesChristine

2/10 Hirveä

patricia

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would not stay here again .. so dated dusty, gathered all round door frame, food in window sills .. bare wire that insulated tape come away from, TV constantly dropping out as no signal .. polite staff accommodated room change but still not great ..
Yöpyi 2 yötä huhtikuussa 2024
Christine vastasi 12.4.2024
Dear Patricia,Thank you for taking the time to leave your feedback following your recent stay. I am sorry to hear that you had some issues within your room. Had you let us know we could have looked into moving you rooms straight away.Once again thank you for your comments I have passed them over for you.Best WishesChristine

6/10 OK

Mark

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Ok for a 3 star hotel, quite noisy all night even during a mid week stay, no bottked water provided in the rooms
Yöpyi 1 yön huhtikuussa 2024
Christine vastasi 9.4.2024
Dear Mark,Thank you for taking the time to leave your feedback following your recent stay.RegardsChristine

10/10 Loistava

George

Matkusti perheen kanssa
Me and my son had a lovely stay at the royal station hotel staff very friendly and courteous from the check in including the cleaning ladies and bar staff easy to approach and very helpful,our rooms with comfortable and very clean ,we would gladly stay again in the future.
Yöpyi 2 yötä huhtikuussa 2024
Christine vastasi 6.4.2024
Dear George,Thank you for taking the time to leave your feedback following your recent stay. We are so pleased to hear that you and your son enjoyed your time with us and we do hope to see you both again very soon.Best WishesChristine

6/10 OK

Graham

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
My brother and I (in our mid sixties ) are fine with old hotels). Drunk guests sleeping outside their doorways because their mates met someone was outside my brothers comfort zone. Friendly drinks though.
Yöpyi 3 yötä maaliskuussa 2024
Christine vastasi 1.4.2024
Dear Graham.Thank you for taking the time to leave your feedback following your recent stay. Having checked the duty managers report I can see that a guest did fall asleep outside of a room but was woken and put in his room by staff. I am sorry that this disturbed you. Our night team do constant security walks throughout the night. Once again thank you for your comments.RegardsChristine

8/10 Hyvä

Mendy

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Christine vastasi 1.4.2024
Thanks Mendy.Best WishesChristine

10/10 Loistava

Marguerite

Yöpyi 3 yötä maaliskuussa 2024
Christine vastasi 20.4.2024
ThanksBest WishesChristine

2/10 Hirveä

lynsey

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
place so run down , i got no sleep what so ever and had bites over my body from the bed
Yöpyi 2 yötä maaliskuussa 2024
Christine vastasi 30.3.2024
Dear Lynsey,Thank you for taking the time to leave your feedback following your recent stay. If you wish to discuss your comments further and in more detail then please do not hesitate to contact the hotel direct.Best WishesChristine

10/10 Loistava

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Large rooms in city centre. Staff lovely. Lots of choices at breakfast.
Yöpyi 1 yön maaliskuussa 2024
Christine vastasi 29.3.2024
Thank you Susan for taking the time to leave your lovely feedback following your recent stay. We are pleased that you enjoyed your time with us and do hope to welcome you back again in the near future.Best WishesChristine

2/10 Hirveä

lynsey

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
bed awful didn’t sleep at all , facility’s are filthy , building very run down
Yöpyi 1 yön maaliskuussa 2024
Christine vastasi 29.3.2024
Dear Lynsey,Thank you for taking the time to leave your feedback following your recent stay. I am very sorry to hear that you had an uncomfortable night. I have passed over you comments and again sincerest apologies.Kindest RegardsChristine